9973 results found

1. Include SSO Authentication in User Statistics as Login Activity

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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2. Include SSO Authentication as "Login" in User Stats Report

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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3. "SSO Authentication Should Be Counted as 'Login' in User Statistics Report"

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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4. "Ensure SSO Authentication is Counted in User Statistics Reports as Login Activity"

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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5. "SSO Authentication Should Be Counted as 'Login' in User Statistics Report"

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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6. SSO Authentication Should Be Counted as "Login" in User Statistics Report

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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7. Include SSO Authentication as "Login" in User Statistics Report

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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8. Additional permission options for files

   Hello:

   The documentation for Collaborator Permission Levels at https://support.box.com/hc/en-us/articles/360044196413-Understanding-Collaborator-Permission-Levels is very substantially incorrect. At the start of that article it says (capitalization mine):

   "When inviting a person as a collaborator within a folder OR FILE, or sending a shared link, you have the ability to set the level of access that person has to your content. Refer to the following chart to review the different permissions that accompany each permission level:"

   This is completely incorrect--the permissions in that article only refer to permissions for folders, not files. Files only get "Viewer" or "Editor" permissions.

   Ideally it would be nice if there were the additional options for files--especially "Previewer"--but in the short term, might it at least be possible to get the documentation updated so that it's not so deceptive/confusing?

   Thanks very much!

   Ian Crew

   Hello:

   The documentation for Collaborator Permission Levels at https://support.box.com/hc/en-us/articles/360044196413-Understanding-Collaborator-Permission-Levels is very substantially incorrect. At the start of that article it says (capitalization mine):

   "When inviting a person as a collaborator within a folder OR FILE, or sending a shared link, you have the ability to set the level of access that person has to your content. Refer to the following chart to review the different permissions that accompany each permission level:"

   This is completely incorrect--the permissions in that article only refer to permissions for folders, not files. Files only get "Viewer" or "Editor" permissions.

   Ideally it would be nice if… more

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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9. need a setting to disable Recents Carousel

   The new Recents Carousel (https://support.box.com/hc/en-us/articles/360052427834-New-Recents-Carousel-experience) shows thumbnails of sensitive files, exposing them to others when using box in an environment where other people can view the computer screen, and hiding the Recents section is only temporary for the current section, and will show again next time I log in. Suggestion: make a setting in Account Settings to turn off the Recents Carousel.

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10. We want to be able to filter by specific metadata template and attribute value at user activity.

    We want to be able to filter by specific metadata template and attribute value at user activity.

    By setting the metadata that means the confidential level to the folder and assigning the metadata in cascade, we can track the subsequent access status of the objects placed under the target folder.
    By tracking the activity of files with specific metadata (such as sensitivity level), we can detect data usage and security issues.
    By using such a method, we can detect security problems that could not be detected in the past, such as image data that is difficult to detect with DLP.

    10 votes

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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11. "Automated Reports Alert for Open External Shared Links"

    Send automated reports to users letting them know when they have open external shared links so they can track and change them as needed.

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12. Allow Web-Sorting by Author’s Last Date Modified

    Ours are legal documents and their Last Date Modified (by us, or by an author. NOT the date uploaded to Box) is a critical date. Some dates are many years old, created long before being uploaded to Box.

    It's used in locating a single file among thousands. Do you seriously propose that our collaborators open the Properties of each file (among many hundreds) to see the Properties of each so as to locate the one file they need? What a terrible waste of Users’ time.

    The date we moved a paper file from one office desk or filing drawer (or MOVED a digital file in cloud storage) to another office desk or filing drawer (or cloud storage) is an utterly irrelevant date.

    It's the Last Date Modified ("updated") by the author that matters. That date ("updated”) needs to be available to our Collaborators in web-access.

    A simple web-configuration capability would be helpful. Allow any metadata to be the selected Sort column, please.

    Absent such a capability, I’m not sure we can use Box at all

    Ours are legal documents and their Last Date Modified (by us, or by an author. NOT the date uploaded to Box) is a critical date. Some dates are many years old, created long before being uploaded to Box.

    It's used in locating a single file among thousands. Do you seriously propose that our collaborators open the Properties of each file (among many hundreds) to see the Properties of each so as to locate the one file they need? What a terrible waste of Users’ time.

    The date we moved a paper file from one office desk or filing drawer (or… more

    2 votes

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13. Review files marked for offline

    Allow a user to quickly review all files/folders they have marked for offline use to make sure it's still needed.

    When a user is remote or in the current covid-19 'work from home' doctrine, the ability to have better control over what's being downloaded is more important than ever.

    7 votes

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Eliminate "We’ve Sent You a Confirmation Email" page for provisioned accounts

    We feel that showing "We’ve Sent You a Confirmation Email" page is not appropriate page for provisioned account's
    that are manually created in Admin Console or that are auto provisioned from AD.
    If Admin create new accounts with Silent mode, the confirmation email is not sent.
    Therefor user needs to create password on "Reset password" page manually. This is OK.
    After creating the password and try to login with the created password, "We’ve Sent You a Confirmation Email" page
    is displayed. But confirmation email is not sent. The user needs to click "Resend Confirmation Email" to receive "Please complete your Box signup
    ". In the first place, if an "enterprise" account is created by an administrator or auto provisioned though Azure,
    a confirmation email doesn't seem necessary. We understand the need for a confirmation email when it comes to an individual user signing up.
    However, for "enterprise" accounts, this step should be removed or should show more meaningful guide page like "Welcome to Box!" or "Get started on Box"

    We feel that showing "We’ve Sent You a Confirmation Email" page is not appropriate page for provisioned account's
    that are manually created in Admin Console or that are auto provisioned from AD.
    If Admin create new accounts with Silent mode, the confirmation email is not sent.
    Therefor user needs to create password on "Reset password" page manually. This is OK.
    After creating the password and try to login with the created password, "We’ve Sent You a Confirmation Email" page
    is displayed. But confirmation email is not sent. The user needs to click "Resend Confirmation Email" to receive "Please complete your… more

    27 votes

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    2 comments  ·  Web App  ·  Delete…  ·  Admin →
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15. Data classification based user permissions

    USAA would like to see the ability to give users permission based on data classification

    1 vote

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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16. Box sidebar root level folder filter

    It would be very beneficial and time saving if there was a filter on the Box side that will give you a list of all root level folders in the entire enterprise

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17. Box Tools: Change Cache location

    Ability to customise the location of Box Tools folder

    We would like to have the feature to customise the location of Box Tools folders such as logs and cache folder. We want to have those under drive of other volume letter instead of the default location under C drive. This is because the storage size of C drive can be limited.

    4 votes

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    0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
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18. Ability to send Shield alerts to a Pager Duty email address for email integration.

    It looks like I'm only able to notify users who are Shield co-admins whenever an alert is created. I would like to send alerts to a Pager Duty email address for email integration.

    I would like to avoid creating a separate user for the purposes forwarding emails to pager duty. I would also like to avoid creating a forwarding rule on my own inbox.

    Is it possible to send Shield alert notifications directly to non-user email addresses? If not, is this something the Box team is working on or can consider implementing?

    8 votes

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    3 comments  ·  Shield  ·  Delete…  ·  Admin →
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19. Move "Trash" UI button away from "Upload New Version"/"Download"

    When a file is selected (but not being previewed), the updated placement and design of UI buttons make it easy to accidentally select "Trash" when I mean to select "Upload New Version" or "Download." Please move the "Trash" button to a location that would require more determined thought to select it. Alternately, "Trash" could be spelled out or an otherwise more unique UI button.

    5 votes

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    1 comment  ·  New UI  ·  Delete…  ·  Admin →
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    not planned  ·  Adminmichelleyip (Admin, Box) responded

    Thanks for the feedback. Currently, we have a tooltip that shows “Trash” when hovering over the icon. We will keep monitoring to see if other users share the same confusion.

20. Box passwords user experience

    Two issues I'd like to highlight that is significantly making the Box user experience for my users (and me) extremely frustrating.

    1) Box Drive sign in experience
    When my users try to sign into Box Drive and input incorrect passwords multiple times and keep trying, they get a captcha response requirement to continue trying. It's simply broken. It requires images to be selected but this process always gets stuck in an endless loop. I can confirm this from dealing with this on multiple systems running Box Drive and 100% of the time it got stuck in a loop. This captcha experience works reliably via the web gui.

    2) End-user password reset option is broken
    When a user tries to reset their password (either via the web gui sign in screen, or via box.com/reset), they never get an email with the pasword reset link. When I send them the link via the admin console, it works. Please fix this as it's wasting my time.

    Two issues I'd like to highlight that is significantly making the Box user experience for my users (and me) extremely frustrating.

    1) Box Drive sign in experience
    When my users try to sign into Box Drive and input incorrect passwords multiple times and keep trying, they get a captcha response requirement to continue trying. It's simply broken. It requires images to be selected but this process always gets stuck in an endless loop. I can confirm this from dealing with this on multiple systems running Box Drive and 100% of the time it got stuck in a loop. This captcha… more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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