Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10127 results found
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Export or download a snapshot of current admin configuration
Provide a method, by web UI or by API, to download or export a human-readable comprehensive snapshot of the current admin configuration.
Problems this would solve:
1. When working with Box Support, admins now may have to self-report current configuration state. This process is subject to human error. Instead, an exported snapshot would allow admins to provide an inherently valid representation of the current state.
2. Today, Box Reporting can produce records of change events, but for the admin tracking these, there's no record of the prior state. With this new feature, admins could archive point-in-time snapshots of the state…1 vote -
Box MCP Server Activity Report
Have a Save Report Filters (Optional) selection when creating a Box MCP Server Activity Report. This will allow a Box admin to schedule receipt of this report on a scheduled basis
1 vote -
We need to control the ability for external individuals to access the online Box document upload only during business hours.
We need to restrict external users' ability to access the online Box document upload to business hours only. The thought is the admin controls should a) allow for the parameters to be set (M-F 9am-4pm, federal holidays excluded), and b) allow a custom message to be displayed outside of those hours/days.
1 vote -
Multi files for Box Sign with Automate
Box Sign give the possibility to add more than one file for signature in the same flow. With Automate, only one file is available to be added and that is not acceptable.
I generate a doc gen file automatically from a form fields that triggered my Automate.
Then I have to request a signature using Box Sign on that generated file, but I have to add the file I uploaded into my form and it's not possible ?!
Please, give us the possibility to use Box Sign with Automate in the same way as the app.
And also add the…
1 vote -
Account being deactivated
Hi, my colleague's account is deactivated, and we cannot re-add her in our shared folder.
Please can you help with this?1 vote -
Views On AI – A Very Intelligent and Capable but Uneducated Child
Not a problem, more an FYI. See my box.com SHOWCASE article, links to which I am passing around, share as appropriate:
Views On AI – A Very Intelligent and Capable but Uneducated Child;
The real issue may not be whether advanced AI becomes powerful, but whether the people guiding it have enough moral maturity to use that power responsibly.09/15/2026, master copy is at https://app.box.com/s/gzkslltchtt87ahzn51i1znc9zm0n877 keep checking for updates.
1 vote -
Ability to add email groups to sheild threat alerts
Currently it only allows you to add Box admins to the threat alert notifications. Adding email groups means that you don't have to update notifications when people leave the firm.
1 vote -
User Impersonation Fails Without Explaining That Updated Terms Need Acceptance
When impersonating a user who needs to accept updated Terms of Service, Box simply displays “failed to load content.” There’s no explanation of the actual issue or how to resolve it.
I learned the hard way that I had to log in directly to the account and accept the updated terms before impersonation would work. The error gave me no reason to know that was the required fix.
Please handle this gracefully. Clearly state that the user needs to accept updated terms through a direct login before impersonation can continue. A generic loading failure leaves admins guessing what’s wrong and…
1 vote -
Box LFO: Folder Locks, Unpredictable Delays, and No Status Visibility
Box’s LFO process is a serious platform limitation. It locks the folder without providing a clear status, progress indicator, or reliable completion estimate, leaving users in the dark.
I’ve spoken with several people at Box, and I still don’t have confidence that anyone has clearly explained how it works. Does the timing depend on the number of files or the total dataset size? Saying “it’s a combination” doesn’t help me predict whether an operation will take a minute or hours.
Why can’t this be immediate, or take at most a minute? In my experience, other platforms, such as SharePoint, don’t…
1 vote -
Add Folder link in Notification
When adding a Notification outcome in Box Automate workflow, it would be good to have the option to add the destination folder or file link in the notification. Currently, it's possible to add only the plain text of the folder name.
1 vote -
Bring Box Relay's Dynamic Approver Selection Capability to Box Automate
We would like the ability to specify approvers dynamically when launching a Box Automate workflow from the "Start Workflow" action on a file or folder.
Currently, Box Relay supports selecting approvers at the time a workflow is started, but Box Automate does not provide a similar capability. In Box Automate, approvers must be defined in advance as part of the workflow configuration, which limits flexibility and reusability.
This enhancement would allow users to select one or more approvers when initiating the workflow, enabling the same workflow template to be used across different teams, departments, and business processes without creating multiple…
1 vote -
Allow Customizable Page Icons
Add customizable page icons for Box Hubs. Currently, you can only select a single icon and it applies to all pages within your hub. It would be great to be able to customize the page's icon to be more inline with the page contents. For example if the pages is about document approvals, we could customize the icon to be a uploaded image of a stamp.
I think this would make the hub feel much more professional and easier to navigate.
1 vote -
Update search bar to allow search for section headers & page content
We are creating an Onboarding Hub and if a user is looking for a specific page or section it is not possible to simply use the search bar. As of now, you can only find files or folders that match the text.
But what if we want to show the entire hub page's content or a section to them? It could have some relevant information that is not included inside the linked files. This feature would make it much easier for an end user to navigate a hub and would make it much more appealing for various use cases.
1 vote -
Check boxes for Tasks
Not sure if this is Notes or not... but when someone assigns a task... you should give the ability to check them off vs. having to go thru the list each and every time you look for a task. It is VERY cumbersome!!!
1 vote -
Bug: Box AI for Hubs citation links redirect to Hub shared link instead of direct file URLs
There is an issue in Box AI for Hubs where the citation links (e.g., [1], [2]) in AI responses fail to lead directly to the source files. Instead of pointing to the specific file's accurate URL, the links incorrectly direct users to the Hub's overall shared link URL, preventing users from accessing the referenced file.
This bug occurs frequently, especially when a Hub is shared with other users via a shared link.＜Requested Enhancement / Expected Behavior:＞
Please fix this behavior so that citation links in Box AI for Hubs always direct users to the exact URL of the referenced…1 vote -
Bug: New web-based upgdating tool stopped uploading after 600-700 files
I am uploading a folder using the browser. The new API/UI like interface (in a pop-up floating window) shows the progress of uploading, but it stops after finishing around 600 files (sometimes 900 files), and there are errors of rate limit reached as well.
I had to click "cancel all" and then click the resume for incrementally uploading 5-6 files each time, which ended the interface nearly not useful at all.
Previously, with the original uploading floating window, I could just "retry all" and it will finish all work. Now, the uploading process is just hanging somewhere and never gets…
1 vote -
Adding an additional column in Box to show date of when file was created
I was reaching out to see if there is a possibility to add an additional column in the main page that specifies when the file was created. We had a user request such a thing and we used the admin access to see if there is a way to set this up from the admin console but were unable to find a way to do this on the web version of Box Safety.
And we know that there is a way to identify when a file is created by doing some clicking around, but the user requested wanting to see…
1 vote -
When a group is included among the collaborators of a Hub, I want to be able to see who is in that group.
When inviting users to a Hub, we sometimes invite them via a pre-created group. This is useful for inviting all related users at once.
However, in the Hub collaborator management screen, although we can see the group name, we cannot see who belongs to that group.
In the folder collaborators view, clicking on a group shows the member names, so I think it would be good to have the same functionality implemented for Hubs as well.Hubにユーザーを招待するとき、グループで招待することがあり、これは関係するユーザーを一括で招待するのには有効です。
しかし、Hubのコラボレータ管理画面で、グループ名は確認できますが、そのグループに誰が所属しているかを見ることができません。
フォルダのコラボレーターではグループをクリックするとメンバー名が表示されるので、同じようにHubでも機能実装してほしいです。1 vote -
Allow for variable date calculation in Automate
The current date features for metadata and variables are quite limiting in Automate. Dates can only be either when the trigger occurred or a static date picked from a calendar. Even with the existence of the Before/After/In Range qualifiers, there are a lot of date related scenarios that cannot be accounted for.
As an example, I have a Box Form where a user submits a file for a translation service and provides some information about what is required. One of these details is what date the user would like the translation to be finished by. In an ideal situation, I…
1 vote -
Box Drive does not allow aliases on MacOS. This continues to be an issue on MacOS Tahoe
All in the title. After remapping aliases that were left in the Archived Box Sync folder, moved them into Bob Drive locations and they aliases no longer work. While they worked correctly within the Archived Box Sync folder - they went bust on Box Drive locations.
This is really counter productive. Such aliases make quick workflows.1 vote
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