9736 results found

1. Removed Collaborator Report That Show Affected Folder Path, Folder Owner, & Link To Affected Folder

   Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

   If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

   So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service account that was use for Okta and Box, to see which user account and folder was affected. Sadly the report only show just the affected folder name and the affected user. This is an problem, since we ran into the following issues:

   1. There are multiple folders with the same name. Without the folder path or folder owner, it hard to confirm which folder was the right one.
   2. If the service account does not have permission to the folder, we can't search for the folder.
   3. We have no way of knowing if the folder was internal or external.
   4. We have no folder owner name, so we can't reach out to the folder owner to request for assistance with re-granting the permission.

   So our second attempt to reach out to Box support was to request for a report that can provide us with the affected folder path and folder owner, but we were told there is not a way to pull that information.

   This really ***** us over, as we have no mean to actively assist user with getting their permission restore. What we need in this case is a undo button to restore all the permission in the past 24 hours. But that asking for too much, so I just like to get a updated report for Removed Collaborator that show the following information:

   -Date & Time
   -Affected User Name
   -Affected User Email
   -Affected Folder Name
   -Affected Folder Path
   -If the affected folder is internal or external to the company
   -Details (Permission that was removed)
   -Affected Folder Owner
   -Affected Folder Owner Email
   -Link To The Affected Folder (so I don't have to spend day searching for it)

   I am sure my company is not the first or the last to run into 3rd part integration issue that could result in mass folder permission lost. Any new method for mass permission restore or new report that can assist in restoring user permission would be greatly appreciated.

   Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

   If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

   So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Lock a file being accessed with Office Online

   Enforce a notification or a dialog that the file is currently lock by another user. Currently, even though the file is locked it is still editable online.

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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3. Find in Page support for Box Notes

   Add “Find in Page” text search for Box Notes. Even if you have infinite scroll i want to search a long box note for a keyword and jump to that location in the box note document

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   1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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4. Short cut link for the file in Box Drive should be available

   Windows shortcut link for the file in Box Drive is broken if the BoxDrive cache is deleted. If the shortcut exists, the file in Box Drive should be opened as far as it exists.

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   not planned  ·  0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Allow for video to be inserted into Box Notes.

   I would appreciate the ability to embed videos onto Notes pages for easy viewing – on the page – by page visitors. Even video uploads aren't allowed.

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   0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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6. Add an admin console control to be able to turn on or off auto-accepting collaboration invitations

   Currently the ability to turn on or off Auto-Accepting Collaboration Invitations is only available from the user's settings (User Settings > Account Settings > Sharing). This would enable organizations to turn off auto-accept invitations on an instance-wide level.

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   1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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7. Please fix it button for overlay icons in Box drive's setting menu. Sometime, Windows Explorer is missing overlay icons. One of reason is or

   Please fix it button for overlay icons in Box drive's setting menu.

   Sometime, Windows Explorer is missing overlay icons.
   One of reason is order of registry key.

   How to fix steps for overlay icons is in this community page.
   Administrator can re-order registory key, but end user can not use regedit.exe.

   Missing Box Drive Icons in Windows Explorer
   https://community.box.com/t5/Box-Drive-Troubleshooting/Missing-Box-Drive-Icons-in-Windows-Explorer/ta-p/53877

   Please put fix it button on Box Drive setting menu.
   End user can fix by themselves for missing overlay icons

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   1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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8. Add preferences dialog to Box Drive on Mac (e.g., hide menu icon, change shortcut key)

   Most Mac apps provide a preference dialog for key settings. For Box Drive on Mac, I would expect pressing ⌘, when Box Drive's search is active to open preferences, where I could optionally hide Box Drive's menu bar icon (the icon inside Finder's sidebar is all I need to see) or change the shortcut key for searching (in case ⌃⌥⌘Space conflicted with another app) or adjust the maximum disk space used by Box Drive.

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   1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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9. Ability for Reply to Box Shared Link Emails to be sent directly to sender

   When using the Box's Email Shared Link, there is no bounce back email or there is no way to track or reply to the email (the address has the name of the sender with a Box no reply email address).

   Request: Have email of the sender instead of the no reply box email address

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   not planned  ·  1 comment  ·  Notifications  ·  Delete…  ·  Admin →
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10. Identify "retention policy" as the deleter of content

    When an item is deleted by a retention policy, it just reads that "someone" deleted the item.

    We would like the ability for the deleter to be named as something more explanatory like "retention policy" so it is more easily identifiable during an audit.

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    not planned  ·  1 comment  ·  Governance  ·  Delete…  ·  Admin →
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11. Hide admin from access stats when viewing/downloading content on legal hold

    We do not want users on legal hold to know that their content is being previewed or downloaded. We want to be able to "hide" their actions from the access status.

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    not planned  ·  1 comment  ·  Content Manager  ·  Delete…  ·  Admin →
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12. Create Colorized folder icons for externally shared folders

    We would like an additional color (besides grey, blue, yellow) for folders that are shared with external people.

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  Stephanie Zhang responded

    We decided to add an external collaboration indicator within details sidebar to solve for indication of external sharing status as introducing colorized icons solely to indicate external sharing status would not be accessible.

13. Sync Mac finder tags between users

    Box Sync doesn't sync Mac Finder tags. Box Drive doesn't support Mac Finder tag at all. Could be worth to better expose Box tagging into Box Drive

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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14. Increase the number of search results

    Box Drive only returns 25 results, even though there are results more than that. The website returns more than Box Drive.

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    not planned  ·  1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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15. Ability for admin to disallow certain characters to be used in filenames

    For example, illegal characters that windows won't recognize

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    not planned  ·  3 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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16. Configuration capability for folder colors

    We would like to allow different colors for collaborated folders - helpful when the root is locked

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    not planned  ·  1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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17. Shared Links - Allow Linking to Specific Page of Document

    Example: SlideShare allows you to create a shared link that opens the slides up directly into a specific slide. In this case, slide 10: http://www.slideshare.net/kaz.goto/ss-65352833/10

    Box Use Case: I want to give you a link to a multi-slide/document file, but I want you to start on page 5 first.

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    not planned  ·  1 comment  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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18. Apply retention policy to all existing content

    Currently with Governance, you have the ability to apply a retention policy to all new content. This policy does not touch any of the existing content within the domain. This is a large issue for an enterprise that wants to apply a single retention policy to the entire domain.

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    not planned  ·  1 comment  ·  Governance  ·  Delete…  ·  Admin →
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19. Switch to SHA-256 for checking file integrity instead of SHA-1
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    not planned  ·  1 comment  ·  Security  ·  Delete…  ·  Admin →
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20. Ability to download a watermarked Folder

    We are trying to distribute bundles of secure content pertaining to movie releases and would like the ability to apply watermarks to entire folder downloads.

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    not planned  ·  1 comment  ·  Security  ·  Delete…  ·  Admin →
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