8184 results found

1. Apply classification labels with move/copy operations to folders as well.

   ■Apply classification labels with move/copy operations to folders as well.

   The current classification label assignment is checked against the events for the files in the Box.

   When there are multiple files that need to be moved/copied, it is time-consuming to specify each file individually, and the folders to move/copy to become cumbersome.
   Therefore, we would like to apply the current behavior to folders as well.

   ■移動/コピー操作を伴う分類ラベルの付与をフォルダにも適用する

   現在の分類ラベルの付与は、 Box 内のファイルに対するイベントに対してチェックがなされます。

   移動/コピー操作が必要なファイルが複数存在する場合、個別に指定して操作する手間が生じたり、
   移動/コピー先のフォルダが煩雑になってしまい業務効率の低下が生じます。
   そのため、現在の動作をフォルダにも適用することを希望します。

   23 votes

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2. Content Insights reports cannot be output if there are restrictions on content creation.

   (Japanese follows English)
   There is a function to export Content Insights access statistics, but if you restrict content creation and prohibit the creation of first-level folders, you will not be able to export it.
   Currently, there are many cases in which system administrators are required to respond to requests, which places a heavy burden on both administrators and users, and hinders the use of content insights.
   Please enable output even in tenants that have restrictions on content creation, such as specifying the report output destination or outputting to a local file.

   ---

   コンテンツ作成の制限が入っているとコンテンツインサイトのレポートが出力出来ない

   コンテンツインサイトのアクセス統計情報をエクスポートという機能がありますが、コンテンツ作成の制限をして第一レベルのフォルダの作成を禁止している場合は出力ができません。
   現状だとシステム管理者に依頼を受けて対応するケースが多く、管理者、利用者とも負荷が大きく、コンテンツインサイトの活用の阻害となっています。
   レポートの出力先を指定する、ローカルにファイル出力するなどコンテンツ作成の制限が入っているテナントでも出力できるようにしてください。

   19 votes

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3. Calculated Fields in Box Sign

   Box Sign does not currently have a way to calculate numbers that are filled out within specific fields. Examples include: setting up an order form, automatically populating contract term expiration date, and signing up forms with multiple choices.

   Here's Adobe Acrobat Sign's functionality: https://helpx.adobe.com/sign/using/calculated-fields.html

   And DocuSign's functionality: https://support.docusign.com/s/document-item?language=en_US&rsc_301=&bundleId=gbo1643332197980&topicId=crs1578456361259.html&_LANG=enus

   5 votes

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   1 comment  ·  Box Sign  ·  Delete…  ·  Admin →
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4. box-ui-elements support for React 18

   box-ui-elements is currently unusable for versions of React >= 18

   10 votes

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5. Aggregate sandbox API use in Production EID Platform Reporting insights

   Help me visualize the Box Platform APIs used across all my managed EIDs. Box should aggregate sandbox usage across all sandbox environments in the parent (production) EID's Platform insights details.

   6 votes

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6. Edit files shared on Microsoft Teams chats without having to preview them first

   Currently, when a file is shared on a Microsoft Teams chat, there is a sharing card with two buttons: Preview and Edit.
   When the recipient of the shared link clicks on Edit first, an error is shown saying "Office Online failed to load", which apparently is caused by the lack of edit permissions to the file. In other words, clicking the Edit button doesn't add the necessary permissions.
   On the other hand, clicking on the Preview button works fine and file is displayed as expected. After previewing, clicking on Edit also works because apparently the recipient of the shared link is added as a collaborator when previewing the file.
   Currently there's no indication that users should click on the Preview button first or add the recipients as collaborators directly on Box, so it's confusing for users.
   Ideally, the Edit button would also add the necessary permissions before opening the Edit screen.

   Currently, when a file is shared on a Microsoft Teams chat, there is a sharing card with two buttons: Preview and Edit.
   When the recipient of the shared link clicks on Edit first, an error is shown saying "Office Online failed to load", which apparently is caused by the lack of edit permissions to the file. In other words, clicking the Edit button doesn't add the necessary permissions.
   On the other hand, clicking on the Preview button works fine and file is displayed as expected. After previewing, clicking on Edit also works because apparently the recipient of the shared link… more

   9 votes

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7. Add remote app support functionality like OneDrive is currently offering

   OneDrive now offers support for starting in background for RemoteApp. I tried the same regkey for Box but it didn't work, can the same functionality be added for Box Drive?

   https://learn.microsoft.com/en-us/azure/virtual-desktop/onedrive-remoteapp

   9 votes

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8. The ability to change the format of metadata templates once set

   The format of a metadata template cannot be changed after it has been set.
   In this case, once a numerical value has been set for the format, only numerical values are available afterwards. This is less convenient and makes information collection more difficult.
   If new metadata is added, I have to reconfigure non-target items as well, and since metadata is deployed company-wide, the number of target files is too large and the workload is too high.
   Also, to set it via API I have to create a programme, which increases the number of API calls and increases costs.
   Therefore, I request the ability to change the format once it has been set.

   In Japanese:
   メタデータテンプレートのフォーマットは、設定後に変更することはできません。
   この場合、フォーマットに数値を設定したらその後は数値しか利用できません。これは利便性が低く、情報収集難度が高いです。
   新たなメタデータを付与する場合は対象項目以外も再設定する必要があり、メタデータを全社的に展開しているので対象ファイル数が多すぎて作業負荷が大きいです。
   また、APIでセットするにはプログラムを作成する必要があり、APIコール数が増えてコストも増大します。
   そのため、フォーマットを一度設定した後に変更できる機能をリクエストします。

   The format of a metadata template cannot be changed after it has been set.
   In this case, once a numerical value has been set for the format, only numerical values are available afterwards. This is less convenient and makes information collection more difficult.
   If new metadata is added, I have to reconfigure non-target items as well, and since metadata is deployed company-wide, the number of target files is too large and the workload is too high.
   Also, to set it via API I have to create a programme, which increases the number of API calls and increases costs.
   Therefore, I… more

   8 votes

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9. Ability to see deleted items only in the trash of the user who deleted them.

   In the case that a user accidentally uploads a sensitive file to an invited folder and delete it to avoid the access of others, the folder collaborator with viewer-uploader or above access permission can find it by searching the trash and moreover he/she can restore it.
   We need to limit the ability to see deleted items only in the trash of the user who deleted them.
   It would be even better if this could be configured in the admin console.

   ユーザーが誤って招待されたフォルダに機密ファイルをアップロードし、他のユーザーのアクセスを避けるためにそれを削除した場合、ビューアー/アップローダー以上のアクセス権限を持つフォルダのコラボレータは、ごみ箱を検索することでそれを見つけることができ、さらに彼/彼女はそれを復元することができます。
   削除されたアイテムを見ることができるのは、削除したユーザーのごみ箱だけに制限する必要があります。
   これを管理コンソールで設定できればさらに良いと考えています。

   27 votes

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   researching  ·  1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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10. Box Sign is not certified by the Legal Affairs Bureau in Japan

    ＜In order to use Box Sign for registration applications, certification from the Legal Department must be obtained.＞

    We usually use Box Sign to conduct our business.
    We are considering using Box Sign to approve and sign minutes of board of directors meetings, etc., and to submit the minutes signed with Box Sign as an attachment when registering with the Legal Affairs Bureau.
    However, Box Sign is not yet certified by the Legal Affairs Bureau in Japan at this time, and thus cannot be used in this way.

    We would like to use Box Sign for our registration application at the Legal Affairs Bureau in Japan, so please submit an application to obtain this certification.

    ＜登記申請にBox Signを使用するために、法務局の認証を得る必要があります＞

    弊社では、通常Box Signを使用して業務を行っております。
    この度、取締役会議事録等の承認・署名にBox Signを利用し、法務局への登記申請時にBox Signで署名した議事録を添付書類として提出することを検討しております。
    しかし、現時点ではBox Signは法務局の認証を受けていないため、このような使い方はできません。

    法務局への登記申請にBox Signを使用したいので、認証取得の申請をお願いします。

    ＜In order to use Box Sign for registration applications, certification from the Legal Department must be obtained.＞

    We usually use Box Sign to conduct our business.
    We are considering using Box Sign to approve and sign minutes of board of directors meetings, etc., and to submit the minutes signed with Box Sign as an attachment when registering with the Legal Affairs Bureau.
    However, Box Sign is not yet certified by the Legal Affairs Bureau in Japan at this time, and thus cannot be used in this way.

    We would like to use Box Sign for our registration application at the… more

    11 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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11. Access policy prohibiting copying and moving to external folders(gray folders)

    Current Status and Issues:
    Currently, when a file or folder with a classification label is copied or moved to a gray folder, the classification is lost and the associated access policy stops working.
    The only way to prevent this is to prohibit the move or copy itself by attaching a DL inhibit label.

    Desired improvement:
    Please add "Prohibit copying to gray folders" to the access policy so that it can be set for each classification label.

    Why it is needed:
    Because some customers are not attracted to Shield due to the above problem.
    Also, setting a "no download" label would significantly reduce convenience.

    Current Status and Issues:
    Currently, when a file or folder with a classification label is copied or moved to a gray folder, the classification is lost and the associated access policy stops working.
    The only way to prevent this is to prohibit the move or copy itself by attaching a DL inhibit label.

    Desired improvement:
    Please add "Prohibit copying to gray folders" to the access policy so that it can be set for each classification label.

    Why it is needed:
    Because some customers are not attracted to Shield due to the above problem.
    Also, setting a "no download" label would… more

    6 votes

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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12. Exclude file movement in Box Drive from Box shield's anomalous download detection

    When I move a folder with multiple files stored in Box Drive, Box Shield's anomalous download detection works.
    Since the purpose of the detection of anomalous download is to detect downloads that are taken out of the system, this specification is not the behavior we are looking for.
    Therefore, I would like to see Box Shield exclude moving files in Box Drive from the detection of anomalous download.

    In Japanese：
    Box Driveで複数ファイルが格納されているフォルダを移動すると、Box Shieldの「異常なダウンロード」検知が動作してしまいます。
    異常なダウンロード検知の目的は、ダウンロードによる持ち出しの検知なので、この仕様は求めている動作ではないです。
    そのため、Box Driveの移動はBox Shieldの異常なダウンロード検知の対象外にしてほしいです。

    12 votes

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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13. Box Drive performance improvement request when using VDI

    The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
    It was found that the delay was caused by a large number of disk I/Os.
    We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
    Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
    Please improve performance.

    (Japanese)
    「VDI利用時におけるBox Drive性能改善リクエスト」

    Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
    操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
    Box Driveのログを確認した所、Boxから毎朝1000～2000のBox上での操作ログを各ユーザーへ反映されていました。
    上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
    性能改善をお願いします。

    132 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Thanks for reaching out! We advise that you send this bug message with your logs to the support team. We will be able to triage effectively through this process. To learn more about Box Drive and how we support VDI, check the support article here: https://support.box.com/hc/en-us/articles/360044193693-Using-Box-In-Virtual-Environments

14. External references between Excel files saved in Box by URL.

    In Excel saved in SharePoint, the URL can be used to refer to the value of a cell in the other Excel file.
    We would like a similar functionality in Box.
    For example, if the file ID is "1234567890" and we want to refer to cell A1 of "sheet1", do the following.
    ex) ='https://****.ent.box.com/file/1234567890[sheet1]'!A1

    49 votes

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    2 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Thank you for the suggestion. We currently do not have this planned on our roadmap. Please keep the feedback & use cases coming to help us prioritize this in the future!

15. Request to improve synchronization speed between Box Web UI and BoxDrive"

    Request to improve synchronization speed between Box Web UI and BoxDrive"

    We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
    Our investigation of the synchronization speed is based on the following items.

    Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
    Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
    Pattern 6: Delete the file on the Box Drive and check for updates on the WebUI: result: 3 minutes
    Pattern ⑦ Delete the file on Box Drive and confirm the update on Box Drive on the other terminal: result 16 sec.
    Pattern ⑧ Edit the file on WebUI and confirm the update on Box Drive: result: 10 seconds
    Pattern (9) Edit the file on Box Drive and confirm the update on WebUI: result: 52 sec.
    Pattern ⑩ Edit on Box Drive and confirm updates on Box Drive on another terminal: Result 2 min 10 sec

    We are aware that the synchronization method differs from that of other companies' products, but all of the other companies' products complete the process within 5 seconds.

    We would like to request that you improve the synchronization speed, as a slow synchronization speed is not convenient for users and can lead to shadow IT.

    ============
    (Japanese)

    「Box Web UIとBoxDriveの同期速度向上リクエスト」

    Box Web UIとBoxDriveの同期速度を5秒以内に同期できるよう改善を依頼いたします。
    我々の調査では下記項目にて同期速度の調査を実施しております。

    パターン③　Box DriveへアップロードしてWebUI上の画面更新を確認する：結果 5分以上待っても自動更新されない
    パターン⑤ WebUI上で削除してBox Drive上で更新を確認する：結果 20秒
    パターン⑥ Box Drive上で削除してWebUI上で更新を確認する：結果 3分
    パターン⑦ Box Drive上で削除して他端末のBox Drive上で更新を確認する：結果 16秒
    パターン⑧ WebUI上で編集してBox Drive上で更新を確認する：結果 10秒
    パターン⑨ Box Drive上で編集してWebUI上で更新を確認する：結果 52秒
    パターン⑩ Box Drive上で編集して他端末のBox Drive上で更新を確認する：結果 2分10秒

    他社製品と同期方式が異なることは認識しておりますが、他社製品では全て5秒以内で完了しております。

    同期速度が遅いとユーザの利便性が損なわれシャドーITが生まれる原因となりますので、同期速度向上いただけますようお願いいたします。

    Request to improve synchronization speed between Box Web UI and BoxDrive"

    We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
    Our investigation of the synchronization speed is based on the following items.

    Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
    Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
    Pattern 6: Delete the file… more

    46 votes

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    researching  ·  1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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16. The ability to have an option to disable the auto folder creation of "Microsoft Teams Chat Files"

    We would like to have an option to configure the folder creation of Box for Teams. For organizations that don't allow users to use Box as personal folder, Microsoft Teams Chat Files should be off and is controllable based on the needs.

    5 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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17. Download indicator in WebUI

    We would like to have a download indicator that we can recognize "currently xx% downloded" in WebUI also.

    7 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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18. email as only option for 2fa

    In the 2FA options there are options for i) TOTP ii) TOTP, Email, SMS - however there is not an option for just email only. Can this option be added for Email only

    8 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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19. Ability to select specific shared links and delete them all together

    Sometimes, users create shared links and then leave them unattended.
    As part of our inventory, we delete unnecessary shared links based on the shared link report.
    However, in order to delete them, we need to access each file from a browser.
    We would like a mechanism to delete multiple specific shared links at once.
    If there are multiple shared links in the same folder, I would like the ability to check them off and delete them all together.

    In Japanese：
    共有リンクをユーザが作成した後、放置されていることがあります。
    棚卸の一環として、共有リンクレポートをもとに不要な共有リンクを削除していますが、
    それらを削除するためにはブラウザから各ファイルにアクセスする必要があります。
    複数の特定の共有リンクを一括で削除できる仕組みが欲しい。
    もし同一フォルダ内に複数の共有リンクがある場合は、チェックを付けてそれらをまとめて削除できる機能が欲しい。

    6 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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20. Request for improvement of Box mobile app problem when enlarging image data.

    This is a feature improvement request regarding the preview function of Box mobile app.

    When using Box mobile app to preview and enlarge scanned paper or photographed image data on a mobile device,

    the quality of the image data is poorer than when previewing and enlarging image data in Box GUI operated with a web browser, and small text cannot be displayed.

    Reviewing PDFs of A3 size architectural drawings or checking details of diagrams in manuals is inconvenient with Box mobile app.

    Image quality remains constant even when previewing image data using Box GUI in a web browser and enlarging the image with the zoom button.

    Without a doubt, the images are displayed more clearly than in the mobile application.

    Presumably, the mobile app preview uses thumbnail images from the Web GUI for preview display.

    Therefore, it is assumed that image quality will be coarse when image data is previewed and enlarged.

    Box mobile app is often used in the construction and equipment maintenance industries,
    Please consider improving the functionality of Box mobile app so that image data can be checked without degradation of image quality
    even when images are enlarged using the zoom button, similar to Box GUI operated via a web browser.

    This is a feature improvement request regarding the preview function of Box mobile app.

    When using Box mobile app to preview and enlarge scanned paper or photographed image data on a mobile device,

    the quality of the image data is poorer than when previewing and enlarging image data in Box GUI operated with a web browser, and small text cannot be displayed.

    Reviewing PDFs of A3 size architectural drawings or checking details of diagrams in manuals is inconvenient with Box mobile app.

    Image quality remains constant even when previewing image data using Box GUI in a web browser and enlarging… more

    6 votes

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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