824 results found

1. Ability to manage all notifications settings at the user level

   Our team would love to only receive Box notifications via Teams.

   Currently, you cannot turn off some notifications to go to your email, like when someone tags you in a comment.

   We would like the ability to disable this manually. Some users would like to have both options.

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   1 comment  ·  Notifications  ·  Delete…  ·  Admin →
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2. Box Updates Daily Report

   The idea is, instead of getting a flood of emails or notifications throughout the day to rather get a summary of everything that was changed in the day or "A Daily Report." This could also be a weekly report for users who do not want updates throughout the week flooding the email.

   This makes it so all the notifications can still be received by each individual without causing issues of too many emails.

   13 votes

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   1 comment  ·  Notifications  ·  Delete…  ·  Admin →
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3. Ability to Dismiss Error Messages Not Just Retry

   Error messages show up every morning and there is no way to clear them other than to Retry them. They are legitimate errors where the solution was to do something different, which I did, and my initial issue was resolved. However, these error messages persist, and retrying them will always produce the same error. There is no “dismiss” option. Since retrying them will will always produce the same error, there is no way to get rid of these errors.

   Box Support documentation gives no other option but to Retry. There is nothing listed about clearing messages that cannot be resolved by retrying.

   Add a Dismiss option to the errors notification box in addition to the Retry option.

   Error messages show up every morning and there is no way to clear them other than to Retry them. They are legitimate errors where the solution was to do something different, which I did, and my initial issue was resolved. However, these error messages persist, and retrying them will always produce the same error. There is no “dismiss” option. Since retrying them will will always produce the same error, there is no way to get rid of these errors.

   Box Support documentation gives no other option but to Retry. There is nothing listed about clearing messages that cannot be resolved… more

   5 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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4. UPGRADE PLAN: chat box needed when paying out, in case of questions or problem

   chat box needed at upgrade for any inquiries. i was going to upgrade storage from free to starter plan at the special offer of $5 though underneath in italics noted $180 billed annual which does not sum up. Amounts are deterring and confusing. Any help is appreciated.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. Send task complete notification to task assignee
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   not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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6. Quota Notifications for End Users

   I would like a way to set up different thresholds where a user can be notified that they are getting close to exceeding their quota limit. Give me the option to allow notifications at 95% and 99% and then every time they have hit their quota limit when they are someone else adds files to something that they own. I would also like to see warnings added for collaborators when they add files to another person's shares that indicate that they have hit a quota limit for the owner of the folder and give them a warning that they need to work with the owner of the folder.

   I would like a way to set up different thresholds where a user can be notified that they are getting close to exceeding their quota limit. Give me the option to allow notifications at 95% and 99% and then every time they have hit their quota limit when they are someone else adds files to something that they own. I would also like to see warnings added for collaborators when they add files to another person's shares that indicate that they have hit a quota limit for the owner of the folder and give them a warning that they… more

   4 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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7. Out of office notice

   Hi,
   it would be nice if we received messages about out of office notes or e-mail errors (wrong address) for invitations and, for example, workflows. At the moment I don't know if someone just didn't respond or didn't receive the invitation / task.
   Best regards

   13 votes

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   1 comment  ·  Notifications  ·  Delete…  ·  Admin →
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8. Send a notification sent to user's when their password is about to expire.

   We use read only sync as a primary use case. Because users do not log into the webapp, they are not aware when their password expires and files are not being synced.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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   not planned  ·  kwarudkar responded

   Thank you for this request!

   We will review this with additional demand.

9. Request for improvement of mobile app features

   I would like to request improvements to the following features of the mobile app:

   1.Regarding the ‘biometric authentication’ when the security option ‘Require passcode’ is enabled, biometric authentication cannot be used on Android tablets equipped with facial recognition. I would like it to be modified so that it can be used.

   2.Regarding the selection of passcode timeout time, there is an ‘immediate’ option on iOS, but not on Android. I would like it to be modified so that ‘immediate’ can be selected on Android as well.

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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10. Box CLI Email Notifications and Folder Settings

    We would like to enable upload notifications for select folders, on particular users or groups.

    Currently users need to go into each folder's settings to then check the box for upload notifications, or they can select upload notifications in their user settings.

    The first option is very time consuming, we have about 140 folders that we would like to target and it is hard to force employee's to complete this.
    The 2nd option removes the importance of notifications if users are being notified for everything.

    It would be great to have a bulk option to enable notifications or manage other folder settings for users.
    Would it be possible to use the Box CLI to target Folder IDs, User/Group IDs, then have the various folder options to flag or unflag. This would be a huge time saver.

    We would like to enable upload notifications for select folders, on particular users or groups.

    Currently users need to go into each folder's settings to then check the box for upload notifications, or they can select upload notifications in their user settings.

    The first option is very time consuming, we have about 140 folders that we would like to target and it is hard to force employee's to complete this.
    The 2nd option removes the importance of notifications if users are being notified for everything.

    It would be great to have a bulk option to enable … more

    3 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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11. Google Workspace Add-on - Remove Collaborators

    When a customer uses the Google Workspace Add-on (either clicking the Box icon in Google Drive to move a Google document to Box OR using the Gmail integration) and that document has Collaborators who were added in Google, then Box will emails all those Collaborators invites to the new Box folder. Multiple customers have complained about this.

    For my customer, Coursera, their main content storage solution is Google. Only the Legal Team uses Box for retention. When the Legal Team moves a file from GDrive to Box, it then sends Collaboration requests to all Google Collaborators on the file (many of whom don't have Box accounts). They moved a file over to Box on Monday, 50 people were alerted to join Box and our customer was really embarrassed. Plus their IT team assumed that our customer's email was hacked.

    Customer is requesting that they have the ability to turn off the Google Collaborators and simply copy the file to Box.

    When a customer uses the Google Workspace Add-on (either clicking the Box icon in Google Drive to move a Google document to Box OR using the Gmail integration) and that document has Collaborators who were added in Google, then Box will emails all those Collaborators invites to the new Box folder. Multiple customers have complained about this.

    For my customer, Coursera, their main content storage solution is Google. Only the Legal Team uses Box for retention. When the Legal Team moves a file from GDrive to Box, it then sends Collaboration requests to all Google Collaborators on the file (many… more

    4 votes

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    1 comment  ·  Partner Integrations  ·  Delete…  ·  Admin →
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12. Make inactive users their own category vs. remaining as licensed users

    Inactive users shouldn't be regarded as licensed users; we need to maintain user history so we never delete users.

    12 votes

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    1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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13. Adds the ability to hide the notifications that appear when you open an auto-locked file on a box drive for all tenant users.

    Tenants that automatically lock files in Box Drive will be notified that when another user opens a file that is already open from Box Drive, the file will be locked and opened in read-only mode.
    Add the ability to hide this notification for the entire tenant.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. offline files and selective sync

    I would like to see the ability to mark files and folders for local or offline storage. Currently box drive allows for only the folder to be marked offline or downloaded locally. When I don't need to have a file downloaded anymore there is not a way for me to mark them offline. I have tried marking the folder offline but that doesn't work to make the files I want offline. Additionally, this would cause all files that I do want locally to become offline. Dropbox currently has the ability to selectively sync the files and or folders that I would like to see. Like box drive, I can choose to have all files and folders visible and in offline mode. However, unlike box drive, Dropbox is allowing the files or folders to be worked on and afterwards, either marked as offline only or made invisible by using their selective sync technology which keeps the data online but not visible locally on the computer. Personally I keep most of my data online in their file structures and download/upload work that I need to open on the computer programs. The box drive software doesn't work as intended and needs these features to make it better.

    I would like to see the ability to mark files and folders for local or offline storage. Currently box drive allows for only the folder to be marked offline or downloaded locally. When I don't need to have a file downloaded anymore there is not a way for me to mark them offline. I have tried marking the folder offline but that doesn't work to make the files I want offline. Additionally, this would cause all files that I do want locally to become offline. Dropbox currently has the ability to selectively sync the files and or folders that… more

    5 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Notification to BOX Folder Co-Owner(s) when Owner has been removed/deleted

    The current behavior in BOX when a Folder owner is removed / deleted from the system is the Folder is no longer available.
    The process, in my experience, to recover the folder is not obvious, quick nor easy.
    I propose the BOX system notify all Folder Co-owners of a pending Folder removal / deletion and allow 2 weeks for the co-owner(s) to determine whether the Folder should be removed from BOX and if the decision is to keep the Folder active to determine the new Owner as well.

    1 vote

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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16. Request for improvement of Box mobile app problem when enlarging image data.

    This is a feature improvement request regarding the preview function of Box mobile app.

    When using Box mobile app to preview and enlarge scanned paper or photographed image data on a mobile device,

    the quality of the image data is poorer than when previewing and enlarging image data in Box GUI operated with a web browser, and small text cannot be displayed.

    Reviewing PDFs of A3 size architectural drawings or checking details of diagrams in manuals is inconvenient with Box mobile app.

    Image quality remains constant even when previewing image data using Box GUI in a web browser and enlarging the image with the zoom button.

    Without a doubt, the images are displayed more clearly than in the mobile application.

    Presumably, the mobile app preview uses thumbnail images from the Web GUI for preview display.

    Therefore, it is assumed that image quality will be coarse when image data is previewed and enlarged.

    Box mobile app is often used in the construction and equipment maintenance industries,
    Please consider improving the functionality of Box mobile app so that image data can be checked without degradation of image quality
    even when images are enlarged using the zoom button, similar to Box GUI operated via a web browser.

    This is a feature improvement request regarding the preview function of Box mobile app.

    When using Box mobile app to preview and enlarge scanned paper or photographed image data on a mobile device,

    the quality of the image data is poorer than when previewing and enlarging image data in Box GUI operated with a web browser, and small text cannot be displayed.

    Reviewing PDFs of A3 size architectural drawings or checking details of diagrams in manuals is inconvenient with Box mobile app.

    Image quality remains constant even when previewing image data using Box GUI in a web browser and enlarging… more

    6 votes

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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17. View notifications in separate webpage

    It would be great if we can view all notifications in one webpage the same as you can do with tasks instead of just a drop down window.

    3 votes

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    2 comments  ·  Notifications  ·  Delete…  ·  Admin →
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18. Set dynamic/arbitrary values for comments in approval tasks/general tasks/notifications

    I would like to be able to set dynamic values for comments in approval tasks/general tasks/notifications and arbitrarily set them at the time of assignment.
    Example 1: In a workflow that is manually started and assigned an approval task, an arbitrary comment can be set at startup.
    Example 2: In a workflow that notifies of new uploads, the file name can be dynamically set in the notification content.

    【日本語】
    承認タスク/一般タスク/通知のコメントに動的な値や割り当て時に任意に設定できるようにしたい。
    例1：手動で起動し、承認タスクを割り当てるワークフローにて、起動時に任意のコメントを設定できる
    例2：新規アップロードを通知するワークフローにて、通知内容にファイル名を動的に設定できる

    2 votes

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    1 comment  ·  Workflow  ·  Delete…  ·  Admin →
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19. multiple users in one document

    Create a notification that pops up inside the document when two users have the same document open and when one user makes changes. This feature is in Drop Box and helps cut down on multiple versions of the same document being saved.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Update invited collaborators expiration settings

    Enterprise Settings > Content & Sharing > Invited collaborators expiration settings > Notify affected users

    Currently, we know scope of the notification includes co-owner who is collaborated in the folder itself.
    But, we would like you to also notify co-owner who is collaborated in upper folder.

    2 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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