852 results found

1. Better information on Alert Information for Location Detection Rules

   Please add the country below the IP on a Shield Alert Email for Allowed countries Detection rules notification. This keeps us from having to log into box to see what country the violation occurred in..

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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2. (Android) Usage of Android App Bundles

   This would reduce the installation size of Box by a significant amount on Android devices. I personally suffer from inadequate storage space, so this would be extremely useful for users like me.

   Here is a relevant link: https://developer.android.com/platform/technology/app-bundle

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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3. Ability to check when user's password will be expired on their end

   Currently users have no way to know when user's password will be expired on their end.
   And then, Box doesn't send any notification to users in advance, so it likely lead to expire user's password.

   3 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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4. Instead of stalling/killing workflow when file to be moved is still open, pause and send notifications to close file

   Workflows currently stall (=die) if a file is meant to be moved following a task assignment, where the assignee edits the file and "Marks as complete" without having closed the file's tab. This can happen quite commonly: a user is asked to input edits into a file, so they open the file in the relevant Office online app (eg Excel online), and when they're done editing, if they forget to close the Excel online tab in their browser before going back to the BOX preview tab where they click on "Mark as Complete", then the workflow stalls. It would be vastly better if, instead of stalling, BOX/Relay could rather "pause" the workflow and send an email notification to the assignee and/or the workflow owner, asking them to pls close the problematic tab/file, and ideally providing a button in the email that they can click to confirm when they have done it. This can trigger the workflow to try resuming. This basic concept should be applicable in various instances, thus markedly reducing the number of failed workflows, and making the system vastly more robust (which will also increase confidence and adoption...)

   Workflows currently stall (=die) if a file is meant to be moved following a task assignment, where the assignee edits the file and "Marks as complete" without having closed the file's tab. This can happen quite commonly: a user is asked to input edits into a file, so they open the file in the relevant Office online app (eg Excel online), and when they're done editing, if they forget to close the Excel online tab in their browser before going back to the BOX preview tab where they click on "Mark as Complete", then the workflow stalls. It would be… more

   5 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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5. Ability to CC a non-signer on a sign request, or to change the sender email

   Ability to CC a non-signer on a sign request. Sometimes the client doesn't recognize the admin person sending the sign request and refuses to sign. It would help to be able to CC their sales rep so the request looks more legitimate.

   Alternatively, I'd like the ability to change who the Box Sign email comes from, so the email notification requesting signature can appear to come from the client's sales rep instead of the admin setting up the signature.

   4 votes

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   gathering feedback  ·  0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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6. Customize frequency of task email notifications

   Currently there are 3 emails when assigning a task.
   -First email is when the task is assigned
   -Second email is a reminder that the task is due (one day before)
   -Third email is a reminder that the task is past due (one day after)

   I'd like to have the ability in the admin console to customize the frequency of these notifications. For example, I would like to send a reminder twice before the task is due (two days and one day before). Additionally, once the task is past due, send a reminder email every X amount of days until the task is completed.

   Currently there are 3 emails when assigning a task.
   -First email is when the task is assigned
   -Second email is a reminder that the task is due (one day before)
   -Third email is a reminder that the task is past due (one day after)

   I'd like to have the ability in the admin console to customize the frequency of these notifications. For example, I would like to send a reminder twice before the task is due (two days and one day before). Additionally, once the task is past due, send a reminder email every X amount of days until… more

   5 votes

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   1 comment  ·  Tasks  ·  Delete…  ·  Admin →
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7. Expired Shared Link Notification to Owner

   Today, if I click on an expired shared link I cannot access the file. Ideally, I'd like the content owner to be notified if I click on the expired shared link so that they know that I'm trying to access it/can make it available to me.

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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8. Allow Web-Sorting by Author’s Last Date Modified

   Ours are legal documents and their Last Date Modified (by us, or by an author. NOT the date uploaded to Box) is a critical date. Some dates are many years old, created long before being uploaded to Box.

   It's used in locating a single file among thousands. Do you seriously propose that our collaborators open the Properties of each file (among many hundreds) to see the Properties of each so as to locate the one file they need? What a terrible waste of Users’ time.

   The date we moved a paper file from one office desk or filing drawer (or MOVED a digital file in cloud storage) to another office desk or filing drawer (or cloud storage) is an utterly irrelevant date.

   It's the Last Date Modified ("updated") by the author that matters. That date ("updated”) needs to be available to our Collaborators in web-access.

   A simple web-configuration capability would be helpful. Allow any metadata to be the selected Sort column, please.

   Absent such a capability, I’m not sure we can use Box at all

   Ours are legal documents and their Last Date Modified (by us, or by an author. NOT the date uploaded to Box) is a critical date. Some dates are many years old, created long before being uploaded to Box.

   It's used in locating a single file among thousands. Do you seriously propose that our collaborators open the Properties of each file (among many hundreds) to see the Properties of each so as to locate the one file they need? What a terrible waste of Users’ time.

   The date we moved a paper file from one office desk or filing drawer (or… more

   2 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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9. UPGRADE PLAN: chat box needed when paying out, in case of questions or problem

   chat box needed at upgrade for any inquiries. i was going to upgrade storage from free to starter plan at the special offer of $5 though underneath in italics noted $180 billed annual which does not sum up. Amounts are deterring and confusing. Any help is appreciated.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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10. offline files and selective sync

    I would like to see the ability to mark files and folders for local or offline storage. Currently box drive allows for only the folder to be marked offline or downloaded locally. When I don't need to have a file downloaded anymore there is not a way for me to mark them offline. I have tried marking the folder offline but that doesn't work to make the files I want offline. Additionally, this would cause all files that I do want locally to become offline. Dropbox currently has the ability to selectively sync the files and or folders that I would like to see. Like box drive, I can choose to have all files and folders visible and in offline mode. However, unlike box drive, Dropbox is allowing the files or folders to be worked on and afterwards, either marked as offline only or made invisible by using their selective sync technology which keeps the data online but not visible locally on the computer. Personally I keep most of my data online in their file structures and download/upload work that I need to open on the computer programs. The box drive software doesn't work as intended and needs these features to make it better.

    I would like to see the ability to mark files and folders for local or offline storage. Currently box drive allows for only the folder to be marked offline or downloaded locally. When I don't need to have a file downloaded anymore there is not a way for me to mark them offline. I have tried marking the folder offline but that doesn't work to make the files I want offline. Additionally, this would cause all files that I do want locally to become offline. Dropbox currently has the ability to selectively sync the files and or folders that… more

    6 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Request for Early Improvement of Upload Speed for Large Files in BoxZones Environment (excluding the United States).

    While improvements have been made in the past regarding upload speed in the NonZones environment, these improvements have not yet been implemented in the Zones　environment.

    There is no significant difference for small to medium-sized files, but there is a noticeable difference for large files of 1GB or more, with a roughly threefold gap observed in multiple upload speed measurements.

    As employees regularly upload large-sized drawings, photos, videos, and other data in their daily tasks, this disparity leads to missed opportunities and decreased productivity.

    Particularly, when transitioning from the NonZones environment to the Zones environment, it results in a deteriorated user experience.

    Therefore, we strongly request an early improvement in upload speed for large files in the BoxZones environment.

    (Japanese)
    BoxZones環境(United States以外)で大容量ファイルのアップロード速度が遅いので早期に改善して欲しい。

    NonZones環境では過去にアップロード速度の改善がなされておりますが、Zones環境ではそのアップロード改善がまだ実施されていません。
    ファイルサイズが小～中のファイルに関しては特に差異が無いですが、1GBファイル以上の大容量ファイルに関して差異が顕著にあり、複数回アップロード速度を計測したところ三倍程度の差がありました。
    これは社員が日々の業務でサイズが大きい図面・写真・動画データ等を多々アップロードしていますので機会損失や生産性の低下に繋がり、特にNonZones環境からZones環境に切り替えた場合にはユーザーエクスペリエンスの悪化を招いています。
    よって早期にBoxZones環境における大容量ファイルのアップロード速度改善を強く希望します。

    While improvements have been made in the past regarding upload speed in the NonZones environment, these improvements have not yet been implemented in the Zones　environment.

    There is no significant difference for small to medium-sized files, but there is a noticeable difference for large files of 1GB or more, with a roughly threefold gap observed in multiple upload speed measurements.

    As employees regularly upload large-sized drawings, photos, videos, and other data in their daily tasks, this disparity leads to missed opportunities and decreased productivity.

    Particularly, when transitioning from the NonZones environment to the Zones environment, it results in a deteriorated user… more

    12 votes

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    0 comments  ·  Zones & Multizones  ·  Delete…  ·  Admin →
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12. Email Notification for moved folders incorrect

    We are seeing situation where a email message is generated indicating a folder has been deleted when a collaborator moves it out of the Owner's folder. The email contains a link to the owner's trash folder that results in an error message if you try to follow it.

    Here is the setup.
    User A - Creates a folder that contains sub-folders and files.
    User A - Invites User B as an Editor on the root folder.
    User B - Moves one of the sub-folder in the shared folder to another location in their own Box account.
    User A - Receives and email Subject: "The folder 'sub-folder name' has been deleted from Box..." with a link to View Trash.

    The message is misleading. The file hasn't been deleted and does not appear in User A's trash. The link to the Trash also doesn't work.

    We are seeing situation where a email message is generated indicating a folder has been deleted when a collaborator moves it out of the Owner's folder. The email contains a link to the owner's trash folder that results in an error message if you try to follow it.

    Here is the setup.
    User A - Creates a folder that contains sub-folders and files.
    User A - Invites User B as an Editor on the root folder.
    User B - Moves one of the sub-folder in the shared folder to another location in their own Box account.
    User A - Receives… more

    1 vote

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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13. Daily reminders on uncompleted tasks for Approvers in box relay

    Would like to have a function to notify the Approver for uncompleted tasks in box relay on a daily bases. A popup when opening box of the web would also do.

    When the Approver of a task is extremely busy, the current email notification is not enough, therefore would like to have an automatic reminder on a daily bases on pending approval tasks.

    3 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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14. Add text notification that "Create Password" link will expire in 48 hours.

    It is not uncommon to let an email sit for a few days or come back to it.

    We are suggesting adding a comment on under that link notifying users that they should set that password now, since it'll expire.

    This could drive quicker action with all users and less work on Admins who need to resend.

    2 votes

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    not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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15. Ability to manage all notifications settings at the user level

    Our team would love to only receive Box notifications via Teams.

    Currently, you cannot turn off some notifications to go to your email, like when someone tags you in a comment.

    We would like the ability to disable this manually. Some users would like to have both options.

    4 votes

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    1 comment  ·  Notifications  ·  Delete…  ·  Admin →
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16. Box Updates Daily Report

    The idea is, instead of getting a flood of emails or notifications throughout the day to rather get a summary of everything that was changed in the day or "A Daily Report." This could also be a weekly report for users who do not want updates throughout the week flooding the email.

    This makes it so all the notifications can still be received by each individual without causing issues of too many emails.

    14 votes

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    1 comment  ·  Notifications  ·  Delete…  ·  Admin →
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17. Canvas feature improvements

    After trying Canvas it looks like in order to get more use out of this compared to other open white board on the market it really does need allow more flexibility and improvements such as:

    1. Ability to allow GIF's for presentations.
    2. Allow links/ bookmark to files within box within a text box.
    3. Allow preview box of a video or crop a video within box to show a snippet of the video for presentation.
    4. Allow a preview link/ bookmark to Audio file to play.
    5. Currently drawn notes or shapes only allow corners to expand, it would help to add in side anchor points to adjust size on the edges as well.
    6. Allow links from anything made within canvas to link/ bookmark to any box file type.
    7. Have notifications notify all users added to the Canvas or invited to let them know if a user is updating the Canvas.
    8. Improve the bottom left overview map to be able to click on the zone to jump to that location.
    9. Ability to save your own templates and access them in the templates button and reuse them for future use.
    10. Allow a user name/ time/ date stamp to add to each object added by a user so other users know who added the object and when.
    11. Allow comment box or note box to be added to each object within canvas OR provide a link to that object within the comments pane on the right hand side for users to be able to link what they have done.
    12. Add in animations for more flare and general interesting improvements to the look of the canvas. Example : animated note outlines/ animated flow arrows linking objects
    13. Ability to add and create basic tables with links/ bookmarks within them from the text.
    14. Ability to add in zoom in animation for presentations to move seamlessly to each zone specified or specific object.
    15. Ability to produce presentations with an active popup/ media pane that has a back/ forward/ play function.
    16. Ability to select multiple objects and group them together
    17. Ability to link text box or whole group to a box task
    18. Ability to import links to other features Example: Box note/ word/ google docs... etc etc
    19. Add a 'Help' popup window that shows a list of shortcuts that the user can use. Right now after testing it a little i know i can use on a mac: Copy, paste, duplicate. I am unsure what else i can do.

    I really appreciate the idea of having Canvas for box.com this is a great addition so i really hope features like these get added in as you see these features in allot of whiteboards online. Thank you for Canvas so far its a nice addition i look forward to seeing what comes next.

    After trying Canvas it looks like in order to get more use out of this compared to other open white board on the market it really does need allow more flexibility and improvements such as:

    1. Ability to allow GIF's for presentations.
    2. Allow links/ bookmark to files within box within a text box.
    3. Allow preview box of a video or crop a video within box to show a snippet of the video for presentation.
    4. Allow a preview link/ bookmark to Audio file to play.
    5. Currently drawn notes or shapes only allow corners to expand, it would help to add in side… more
    36 votes

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    not planned  ·  3 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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18. Avoid signed document shared link expiration notifications on internal-only sign requests

    Whenever a document sent via Box Sign is completed, all recipients receive an email containing a shared link to the document. This shared link expires 2 weeks later, generating a "this link is about to expire" for all of the same recipients. These notifications can be annoying, and moreover don't clearly state that it is a signed document link that is expiring (it is just a generic notification).

    Our company often sends documents for signature between internal recipients only, who can always access their documents by logging into Box and finding them in the My Requests section (or in their My Signed Documents folder).

    To reduce pointless notifications, it would be great if Box Sign would generate a normal, non-shared link in the Box Sign completion email for internal users. This would force the user to log in to access (acceptable), and would also avoid the shared link expiry notification as no shared link would be created.

    It would be great if this was an organization-level setting, but also OK would be an option on the sign request itself that the sender could enable.

    Whenever a document sent via Box Sign is completed, all recipients receive an email containing a shared link to the document. This shared link expires 2 weeks later, generating a "this link is about to expire" for all of the same recipients. These notifications can be annoying, and moreover don't clearly state that it is a signed document link that is expiring (it is just a generic notification).

    Our company often sends documents for signature between internal recipients only, who can always access their documents by logging into Box and finding them in the My Requests section (or… more

    1 vote

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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19. Ability to Dismiss Error Messages Not Just Retry

    Error messages show up every morning and there is no way to clear them other than to Retry them. They are legitimate errors where the solution was to do something different, which I did, and my initial issue was resolved. However, these error messages persist, and retrying them will always produce the same error. There is no “dismiss” option. Since retrying them will will always produce the same error, there is no way to get rid of these errors.

    Box Support documentation gives no other option but to Retry. There is nothing listed about clearing messages that cannot be resolved by retrying.

    Add a Dismiss option to the errors notification box in addition to the Retry option.

    Error messages show up every morning and there is no way to clear them other than to Retry them. They are legitimate errors where the solution was to do something different, which I did, and my initial issue was resolved. However, these error messages persist, and retrying them will always produce the same error. There is no “dismiss” option. Since retrying them will will always produce the same error, there is no way to get rid of these errors.

    Box Support documentation gives no other option but to Retry. There is nothing listed about clearing messages that cannot be resolved… more

    5 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Comments / Tasks from Desktop (Box Drive)

    In order to currently leave a comment on a file we have to right click on it, click on view on Box drive, which opens chrome, loads the file, then click on the comment icon on the right and then leave our comment

    A quicker and much simpler way of doing this would be to bring in comments and tasks into the box drive app to save us all of those steps of having to do this through our browser. There are a couple ways of doing this

    1) Bring in notifications, tasks and a comment stream into the system tray app. We have that nice search feature now which is amazing so it shouldn't be too hard to add a new tab there for tasks/comments and notifications like we have on the website. Show us a number somewhere to inform how many outstanding tasks, new/unread comments, new file uploads and/or mentions there are that need our attention. From there we could read and reply straight from the system tray

    2) Have a small indicator or number on the file icon itself in windows file explorer that let's us know how many comments/tasks are on that file and if there are any new ones.. We could right click on the right, go to the box context menu into a comments/tasks section that would bring up the discussions on that file. From there, in a popup menu or perhaps it just triggers the same system tray window discussed in the above point, we could read, reply or complete our tasks

    In order to currently leave a comment on a file we have to right click on it, click on view on Box drive, which opens chrome, loads the file, then click on the comment icon on the right and then leave our comment

    A quicker and much simpler way of doing this would be to bring in comments and tasks into the box drive app to save us all of those steps of having to do this through our browser. There are a couple ways of doing this

    1) Bring in notifications, tasks and a comment stream into the… more

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    not planned  ·  5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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