Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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928 results found
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Nested folders
With the current collections capability, it looks like collections don’t have any organization within them. If you wanted to organize things into “folders” within your projects you’d have to title collections all at the top level with a naming that implied a hierarchy in order to map shared items into groupings one layer of organization down. Something like:
Collections:
Project1-folder1
Project1-folder2
Project1-folder3
Project2-folder1
…I would have preferred to build an arbitrary folder tree and place shared items into specific places in my folder hierarchy.
Obviously it would be more useful if this organization was available in Box Drive too.
2 votes -
Disable ability to use a secondary password
We'd like the ability to disable the use of a secondary password at both the account level and user level.
Main risk for us is that users can map a shared drive and use FTP with a secondary password - which would allow WU data outside of WU managed PCs all while bypassing SSO.
1 vote -
Box Tools：Stopping automatic version updates
I request that an automatic version update stop function be added.
When installing Box Tools on the template distribution PC, I would like to stop automatic version updates for a certain period of time in accordance with the distribution timing of the template distribution PC.We also request that similar functionality be added to Box Drive in the following titles.
"Box Drive：Stopping automatic version updates"自動バージョンアップ停止機能の追加を要望します。
雛形配信のPCにBox Toolsをインストールするにあたり、雛形配信PCの配信タイミングに合わせて一定期間自動バージョンアップを停止したいと考えています。なお、Box Driveについても以下のタイトルにて同様の機能追加を要望します。
"Box Drive：Stopping automatic version updates"1 vote -
"Show File Location" for Files Currently Uploading Through File Explorer/Finder
At this time, Box Drive only lists the File Name when checking the "Transfers" menu of synchronizing items. No indication is given as to where this syncing is taking place. The User is forced to memorize the location of an upload/download until it has completed.
I'm currently experiencing an issue where many large files (Gigabytes) are forever uploading after an unknown error restarts the upload upon completion. The only solution I've been given is to Log Out, thus deleting my Terabytes of Available Offline files. "UnsynchronizedFiles" in AppData proves to be unhelpful with certain errors.
Box Drive should allow the…
2 votes -
Add text notification that "Create Password" link will expire in 48 hours.
It is not uncommon to let an email sit for a few days or come back to it.
We are suggesting adding a comment on under that link notifying users that they should set that password now, since it'll expire.
This could drive quicker action with all users and less work on Admins who need to resend.
2 votes -
Provide a stable (unchanging) hardware or Device ID for the "Box" mount created by Box Drive
We need a way to exclude the "Box" mount from AV/DLP/Security products. Many of these products need a Device ID for their exclusion policies.
0 votes -
3 votes
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Identify which files and folders a user owns within a shared Teams folder, that are not shared or collaborated with others
We encountered a situation where certain files inside a shared drive were only visible to one user, while others couldn’t access them. This caused confusion because the files appeared to be part of the shared structure but were effectively private. A feature that highlights or filters these user-owned, non-shared items would help prevent misunderstandings and improve transparency.
1 vote -
Log configuration
The logging/ caching mechanism could be quite a burden for users who have a relatively small C drive. Users with desktop tools which could generate a high amount of file versions, Drive's log (specially Engine log) would grow extremely fast and might even dry up C drive.
It would be good if there are more options available to suppress/ log rotate/ or even stored Drive's log on a separate disk pre-defined by users.
1 vote -
Improve Box notes sharing and Home page
Box @ IBM is easily my most used and least liked product at work. The link sharing is a horrible experience. Everyone in the company disses Box's link protection. Enabling Link Expiration by default on the shared links is the worst idea and the product manager that approved this feature should dogfood features before subjecting customers to its horrid UX. I can't easily drag drop files like in Google Drive, the home page I land is useful in 0.01% of the cases. Usually I easily spend upwards of 5 minutes just looking for files. I have taken to adding all…
2 votes -
Notification function when a conflict occurs when editing a file
Files are locked when edited from Box Drive by users who have co-authoring enabled.
However, it takes time for the lock to take effect, which can lead to file conflicts if another user edits the file first.BoxDrive and BoxEdit normally notify you when a file conflict occurs, but unfortunately users who have enabled the collaborative editing feature do not receive the notification that a conflict has occurred.
If you want to co-edit with a user whose co-editing function is disabled, you can co-edit with Office Online if you are editing Excel or Word, but the file you want to…
6 votes -
Product Support - I need phone support and remote desktop control.
I have a small business with 6 employees and we all share using box drive. I have spent about 3-5 hours over the past 2 weeks in the "chat" and email support world trying to solve a problem. I need phone support. and I need box to remotely control my desktop to solve problems. I do not have an IT department.
1 vote -
Upgraded my laptop, lost hundreds of files, Box support claiming files never properly synced
Hi Box, I am incredibly frustrated and disappointed with your product. Your customer support team said I need to post the feedback here. I have been using Box Drive for the past four years and was using it to keep track of sensitive and important records and information related to my employer's financial statement audits. This included hundreds of workpapers and workbooks used to gather and compile information to send to our auditors for the company to pass our annual audit. I could view the files in Box Drive and in the online web browser, indicating that they had properly…
1 vote -
2 votes
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Fix slow and unstable sync behavior
We all use the Web app in my workplace to upload and edit MS Word files. Recently, sometimes uploaded files are not visible to a person on another terminal. They appear about 5 to 10 minutes late which is detrimental in our business which has strict broadcasting deadlines.
Yesterday my colleague uploaded her file several times but I could not see it in the folder at home. When it finally appeared it was Ver.11! But I had not seen any of the uploaded versions until that point.
Syncing also seems to be unstable in Box Drive. I completely gave it…
2 votes -
Import data already on Box into DICOM viewer
The only way to import images into the DICOM viewer right now is to upload directly using the import tool. This is problematic for two reasons: 1. large sets of data are handled better through Drive or Sync than a web interface and 2. data already in Box need to be downloaded and then imported (uploaded) again using the import tool, which is not practical when working with 10s-100s of GB of DICOM data. There should be a mechanism to import data already stored on Box into the DICOM viewer.
This may be similar to a different issue: https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/36114310-direct-dicom-upload-endpoint-desired
2 votes -
Show file paths on "Error updating *** items..."
If BoxDrive has some errors, it shows error on "Error updating *** items..." by clicking the gear icon.
Then the error window says, "The original file was deleted on Box" on my environment.
But it doesn't show the paths, but also filenames.
So it would be very helpful if you could improve it to show the filenames and its path.Environment:
macOS 13.6.7 (22G720)
Box Drive 2.39.1791 vote -
Install Box Sync on PC using existing Box Sync folder
You have a published workaround here:
This only describes how to download the Box Sync data all over again. I do not have high-speed internet, so this would take weeks to do.
All I did was change out my storage drive. All of the Box Sync data was copied exactly, so all 50GB of data is still there. I just need to have it see that the files in the current folder are the same (you can use the filename, location, and file size). Syncing the file's timestamp with my PC would be a nice feature, as my PC…
2 votes -
Ability to "resync" or "rescan" your webapp to reflect folders in local folder
User deleted a folder via Box Drive with Viewer permissions (so it stayed on Box), and then never showed up again in local folder
0 votes -
disable public links globally with exceptions
We would like to disable public link sharing for all users, but enable a single folder public link sharing available where staff can put files that can be shared publicly. We don't want staff to accidentally share public links from other locations in Box, only from a single folder designated for public links. Otherwise, we need to move public link files to another provider, such as Google Drive.
1 vote
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