10051 results found

1. Function to disable the display of the login authentication screen for Box for Microsoft Office co-editing features on a per-user basis.

   The following is a request regarding the seamless login feature.
   https://support.box.com/hc/ja/articles/44224534926355

   To avoid displaying the login authentication screen, we understand that enabling the co-editing feature for only certain users in the tenant settings will resolve the issue.
   However, if the number of users enabling or disabling the co-editing feature increases, managing user and group additions or removals through tenant settings each time becomes extremely cumbersome and impractical.
   Implementing this feature enables end users to handle issues immediately on their own, reducing the burden on administrators.

   下記シームレスログイン機能に関する要望です。
   https://support.box.com/hc/ja/articles/44224534926355

   ログイン認証画面を表示させないためには、テナント設定で一部のユーザーにのみ共同編集機能を有効にすれば回避できると認識しています。
   但し、共同編集機能を有効/無効にするユーザーが増えたりした場合に都度テナント設定からの制限ではユーザーやグループの出し入れ等の操作が非常に手間となり現実的ではありません。
   本機能を実装することでエンドユーザー自身で即時に対応できるようになり管理者の負担を減らすことができます。

   21 votes

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   0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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2. Distinguish “Content Access” and “Download” events

   In the User Activity Report (and related activity logs), “Content Access” and “Download” events currently do not clearly distinguish between:
   1) Actions explicitly initiated by an end user, and
   2) Records generated by Box internal processing (e.g., system/background processing, thumbnail generation, programmatic/chunked access, or other non-user-facing operations).
   As a result, admins cannot reliably interpret audit logs for security monitoring, compliance, and incident investigation. False positives or ambiguous records make it difficult to determine what a user actually did.
   Request:
   Please enhance the User Activity Report / activity log records for “Content Access” and “Download” so that user-initiated actions and Box-internal processing can be distinguished. For example:
   - Subdivide event types (e.g., user download vs internal/system access), and/or
   - Add identifiable fields/attributes (e.g., initiator/source type: user action vs internal process; reason/context such as thumbnail generation, chunked content access, automation/app, etc.)
   Why this matters:
   - Accurate audit and compliance reporting
   - Reduced noise in security monitoring and investigations
   - Clearer understanding of true user behavior vs system-generated activity
   We would appreciate any approach that makes these records distinguishable and filterable in reporting/exports (and ideally also in the Events API, if applicable).

   In the User Activity Report (and related activity logs), “Content Access” and “Download” events currently do not clearly distinguish between:
   1) Actions explicitly initiated by an end user, and
   2) Records generated by Box internal processing (e.g., system/background processing, thumbnail generation, programmatic/chunked access, or other non-user-facing operations).
   As a result, admins cannot reliably interpret audit logs for security monitoring, compliance, and incident investigation. False positives or ambiguous records make it difficult to determine what a user actually did.
   Request:
   Please enhance the User Activity Report / activity log records for “Content Access” and “Download” so that user-initiated actions and Box-internal… more

   2 votes

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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3. We want users to easily obtain a list of file IDs

   We need a way for users to bulk obtain the ID information of files located in folders for which they have permissions.

   Currently, when users want to check a list of file IDs, they have to contact the Box administrator, who then exports a “Folders and Files Report” and shares it with them. Since there are many such requests, handling them is burdensome.

   Could you add the “Folders and Files Report” to the reports that can be obtained from the Folder Insights screen?

   --
   ユーザーが、アクセス権限を持つフォルダ内にあるファイルのID情報を一括で取得できる方法が必要です。

   現在、ユーザーがファイルIDの一覧を確認したい場合、Box管理者に連絡し、管理者が「フォルダとファイルレポート」をエクスポートして共有してもらう必要があります。このような依頼が多数あるため、その対応に手間がかかっています。

   フォルダとファイルレポートを、フォルダインサイト画面から取得できるレポートの種類として追加していただけませんか。

   3 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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4. Enforce signer-only access and security controls in Box Sign

   It would be helpful to have the ability to restrict access to Box Sign documents to signers only.

   Currently, additional protections such as password or login can be configured, but access itself is not strictly limited to the intended signers, which may create a risk of unintended access.

   It would be great if admins could enforce signer-only access at the organizational level, ensuring that only designated signers can view the documents sent via Box Sign.

   5 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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5. Request for a Report Listing Groups and Their Members

   The [Group] report has been released, and it is now more convenient since we can check the list of groups.

   However, it would be even more useful for inventory/cleanup purposes if we could see a list of the members belonging to each group.

   We are currently recording group member lists manually, so we are looking forward to the release of a feature that allows us to export both the list of groups and their members all at once in a report.

   [グループ] レポートがリリースされ、グループの一覧が確認できて便利になりました。
   ですが、実際に各グループに所属しているメンバーの一覧が確認できるともっと棚卸に活用しやすいです。
   レポートでグループ一覧及びその所属メンバーが一括で出力できる機能のリリースをお待ちしています。
   現在は手作業でグループのメンバー一覧を記録しているため、レポートでグループ一覧及びその所属メンバーが一括で出力できる機能のリリースをお待ちしています。

   8 votes

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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6. Add a normal Search Bar to Hubs

   The AI is not great. I have written instructions for staff to follow to troubleshoot something. The AI mixes steps and adds incorrect information so that it makes it useless.
   We need a normal Search Bar that can be typed into to find matching key words. It can just have up and down arrows just like "find in page" that allow you to skip through the hub to the related content.

   4 votes

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   2 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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7. Exclude Specific Content from Box AI

   As a law firm we need to segregate certain client data from the ability to use Box AI due to legal agreements in place with their clients to not be able to use AI on their data. Currently we would need to turn off Box AI on the whole account in order to achieve this requirement, which is not ideal.

   134 votes

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   researching  ·  8 comments  ·  Box AI  ·  Delete…  ·  Admin →
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8. Feature Request: Add File Size Sorting Option to Box Search Results

   Currently, Box's search results page does not offer the ability to sort results by file size. Users have a need to sort search results by file size, particularly for identifying large files or managing storage. We request the addition of a "File Size (ascending/descending)" sorting option to the search results page.

   2 votes

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   0 comments  ·  Search  ·  Delete…  ·  Admin →
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9. Feature Request: Display Per-Folder Result Count in Box Search

   Currently, Box's search results page does not provide a breakdown of how many files match a search query within each folder. This makes it difficult for users to identify which folders contain the most relevant results and to efficiently locate target files. We request the addition of a feature that categorizes search results by folder and displays the number of hits per folder.

   2 votes

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   0 comments  ·  Search  ·  Delete…  ·  Admin →
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10. Streamline process of adding collaborators to content

    Our users often create their own personal folders and then attempt to share them with their colleagues via shared links. If their colleague has not been added to the file/folder as a collaborator, they will hit a page that says "This shared file or folder has been removed or is unavailable to you." They will then email/message the content owner to request access and/or ask if they have the wrong link. This creates a lot of ad-hoc messages and emails.

    It would be great if there was some kind of real-time notification process wherein the content owner was prompted to extend access to the user who was attempting to access the file (ideally, via pop-up). Or, a button for the user to proactively request access to the content, which would trigger an in-app notification for the content owner.

    Our users often create their own personal folders and then attempt to share them with their colleagues via shared links. If their colleague has not been added to the file/folder as a collaborator, they will hit a page that says "This shared file or folder has been removed or is unavailable to you." They will then email/message the content owner to request access and/or ask if they have the wrong link. This creates a lot of ad-hoc messages and emails.

    It would be great if there was some kind of real-time notification process wherein the content owner was prompted to… more

    3 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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11. Schedule Retention Policy Disposition Report

    There are several common reporting capabilities which appear to be missing from Retention / Disposition reports:

    1. Ability to name & save a report configuration for future re-use

    2. Ability to schedule a report to be run regularly - Seems like a no-brainer for topics like disposition, which inherently continuously needs review as content falls out of retention

    3. Ability to collaborate individuals on a report so that business stakeholders can review regularly scheduled reports without needing an admin

    3 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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12. Request for UI improvement of Box AI for Hubs

    Content: Currently, in Box AI for Hubs responses, sharing reference materials is displayed as a number, which requires a click each time and makes the display difficult to understand.
    　　　　We would like to request improvements to make it easier to access reference materials, such as by changing the subject line instead of the number.

    件名：Box AI for HubsのUI改善要望
    内容：現在Box AI for Hubsの回答で参考資料の共有は番号で表示される為、都度クリックが必要となり、表示がわかりにくいです。
    　　　番号ではなく件名等へ変更する等、参考資料をわかりやすくアクセスできるよう機能改善要望をします。

    28 votes

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    researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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13. Shuttle job specific permissions

    We would like to grant specific individuals the ability to view specific jobs, but not all jobs.

    2 votes

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    0 comments  ·  Shuttle  ·  Delete…  ·  Admin →
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14. Collections View - Bring back view of all folders

    Bring back the folder view on collections. As someone who utilizes collections for many different purposes, the new view with folders showing at the very top and needing to expand is not helpful.

    2 votes

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    0 comments  ·  Collections  ·  Delete…  ·  Admin →
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15. Box Automate: Support for “Form Metadata Template”

    When a large number of metadata fields are captured via Forms, mapping each variable to metadata fields within the workflow becomes time-consuming and complex.

    It would be highly beneficial to support applying metadata to files using a “Form Metadata Template,” similar to Relay, to simplify workflow creation.

    formsで入力するメタデータフィールドが多い場合、ワークフロー内でフォームで取得した変数をメタデータフィールドにマッピングするのに手間がかかってしまいます。
    Relayと同様に「Formメタデータテンプレート」を使ってファイルにメタデータを付ける操作もサポートしてほしい。

    5 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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16. Enhance Metadata Input Fields in Box Forms (Multi-line Support & Character Limit)

    [Background and Problem]
    A customer is looking to migrate their FAQ management system from Microsoft Lists to Box. Their plan is to store the FAQ answers as metadata. However, we have received feedback that this is impractical because the metadata input field in Box Forms is restricted to a single line, making it difficult to enter long answers.

    Below are our feature improvement requests.

    1. Multi-line Input Support
       We request the ability to either adjust the height of the text input field for metadata, or to select the same format as the "Long Text" field for metadata fields.

    2. Increased Character Limit (Optional)
       We also have a comment from the customer regarding the character limit for the metadata field in Forms:
       "While 400 characters for Japanese is sufficient for basic needs, it would be even better if it were expanded to around 1,000 characters to allow for more detailed information and broaden its use."

    ＝＝＝＝＝＝＝＝＝
    【背景と課題】
    現在、Microsoft ListsでFAQ管理を行っている顧客がBoxへの移行を検討しています。 この際、FAQの回答をメタデータに格納する計画ですが、Box Formsのメタデータ入力欄が単一行であるため、「これでは長文の回答が入力できず、実用的ではない」というフィードバックを受けました。

    以下、機能改善のリクエストです。

    1. 入力フィールドの複数行化
       メタデータ用のテキスト入力フィールドの高さを調整できる、または「ロングテキスト」フィールドと同じ形式をメタデータフィールドでも選択できるようにしてほしい。

    2. 入力文字数の拡張　※オプショナル
       Formsのメタデータフィールドに入力できる文字数に関しても、顧客からコメントをいただいております。
       「日本語で400文字あれば最低限の用途では問題ないが、より詳細な情報を記述できるよう、1000文字程度まで拡張されると活用の幅が広がり、さらに良い」

    [Background and Problem]
    A customer is looking to migrate their FAQ management system from Microsoft Lists to Box. Their plan is to store the FAQ answers as metadata. However, we have received feedback that this is impractical because the metadata input field in Box Forms is restricted to a single line, making it difficult to enter long answers.

    Below are our feature improvement requests.

    1. Multi-line Input Support
       We request the ability to either adjust the height of the text input field for metadata, or to select the same format as the "Long Text" field for metadata fields.

    2. Increased Character Limit… more

    21 votes

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    not planned  ·  1 comment  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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17. The Collections page on Box has changed and it is less user friendly now. It now also includes files and folders, which is not what I want

    Please remove the files and folders from the Collections page

    2 votes

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    0 comments  ·  Collections  ·  Delete…  ·  Admin →
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18. workflow notification send to groups

    Be able to send automation workflow notifications to groups instead of individual email addresses

    2 votes

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    1 comment  ·  Box Automate  ·  Delete…  ·  Admin →
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19. Create folders during file moves or copies

    Create folders during file moves or copies:
    User pain point: When moving or copying a file, users cannot create a new destination folder directly from the move/copy dialog. They have to cancel or leave the action, create the folder beforehand, and then restart the move or copy process.

    Requested improvement: Add a “Create New Folder” option within the move and copy dialog, allowing users to create the destination folder without interrupting their current action.

    Expected benefits:
    - A smoother, more intuitive user journey
    - Fewer unnecessary steps
    - Time savings for users
    - Improved overall experience when organising files.

    •  

    2 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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20. I want to set separate sharing restrictions for AI Home and Box Automate in [Additional collaboration configuration].

    Due to our policy of not allowing end users to invite collaborators, we have configured [Additional collaboration configuration] to [Restrict all collaboration and shared links] in order to deploy AI Home. While this setting is effective for deploying AI Home, it also restricts sharing in Box Automate, which prevents other users from running workflows whose trigger is set to [Manual Start].
    As a result, it is difficult for us to migrate from Relay to Automate. Although Automate offers more flexible and extensible functionality than Relay, this limitation prevents us from taking full advantage of it, which feels like a significant missed opportunity.
    It would be ideal if AI Home and Automate could be configured separately. This would allow us to maintain strict collaboration policies while still fully leveraging both AI Home and Box Automate.

    （日本語）
    エンドユーザーに招待させない運用のため、AI Homeの展開にあたり [追加のコラボレーション構成] を [すべてのコラボレーションと共有リンクを制限する] に設定しています。この設定はAI Homeの展開には有効ですが、一方でBox Automateの共有も制限してしまい、[手動で開始] のワークフローを他ユーザーが実行できません。
    その結果、RelayからAutomateへの移行が難しくなっています。Automateは、Relayよりも柔軟で拡張性の高い機能を備えているにもかかわらず、この制約によって十分に活用できないのは非常にもったいないと感じています。
    AI HomeとAutomateを別々に設定できるようになると理想的です。これにより、厳格なコラボレーションポリシーを維持したまま、AI HomeとBox Automateの両方を最大限活用できるようになります。

    Due to our policy of not allowing end users to invite collaborators, we have configured [Additional collaboration configuration] to [Restrict all collaboration and shared links] in order to deploy AI Home. While this setting is effective for deploying AI Home, it also restricts sharing in Box Automate, which prevents other users from running workflows whose trigger is set to [Manual Start].
    As a result, it is difficult for us to migrate from Relay to Automate. Although Automate offers more flexible and extensible functionality than Relay, this limitation prevents us from taking full advantage of it, which feels like a significant… more

    3 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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