9778 results found

1. Convert Box Drive File to Box Link when Emailing Copy of File

   We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.

   This is a common feature in most established DMS products, where the user is asked if they want to upload the actual file or instead, a link to the file so that when the recipient opens the attachment, they are directed to the file on the server, not the copy of the document in the email.

   We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.

   This is a common feature in most established DMS products, where the user is asked if they want to upload… more

   3 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Hubs permission model should be more granular

   Currently in the Box Hubs Beta, all collaborators invited into a Hub receive the "Viewer" permission on files and folders linked in the Hub. This does not allow for Hub content to be view-only and block downloading of content. Alternative methods of managing this such as rolling out classification policies would not be scalable as Hubs usage grows. It would be great if Hubs collaboration could be more granular and there was an ability to invite users or groups into a Hub with other permissions such as "Previewer" so they are more restricted on what they can do after accessing content.

   Currently in the Box Hubs Beta, all collaborators invited into a Hub receive the "Viewer" permission on files and folders linked in the Hub. This does not allow for Hub content to be view-only and block downloading of content. Alternative methods of managing this such as rolling out classification policies would not be scalable as Hubs usage grows. It would be great if Hubs collaboration could be more granular and there was an ability to invite users or groups into a Hub with other permissions such as "Previewer" so they are more restricted on what they can do after accessing… more

   143 votes

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   6 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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   under consideration  ·  AdminAnonymous (Admin, Box) responded

   This feature is under consideration

3. Enhanced Granular Access Controls for External Collaborators

   Current Limitation:
   - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
   - No ability to create differentiated access rules for trusted partners or affiliated organizations

   Proposed Feature:
   Implement a multi-tier external collaboration access control system that allows:
   1. Configurable access duration and permissions based on organizational relationship
   2. Ability to create exception groups with extended or permanent access
   3. Granular control to distinguish between:
   - Completely external users (standard 30-day restriction)
   - Trusted partners/affiliated organizations (customizable access duration)
   - Specific trusted domains with distinct access rules

   Use Case Example:
   An organization wants to:
   - Maintain strict 30-day access for unknown external collaborators
   - Provide longer/permanent access for trusted partners like subsidiary companies or closely affiliated academic/research institutions

   Business Value:
   - Increases flexibility in collaboration management
   - Reduces administrative overhead of manually managing access
   - Provides more nuanced security controls

   Current Limitation:
   - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
   - No ability to create differentiated access rules for trusted partners or affiliated organizations

   Proposed Feature:
   Implement a multi-tier external collaboration access control system that allows:
   1. Configurable access duration and permissions based on organizational relationship
   2. Ability to create exception groups with extended or permanent access
   3. Granular control to distinguish between:
   - Completely external users (standard 30-day restriction)
   - Trusted partners/affiliated organizations (customizable access duration)
   - Specific trusted domains with distinct access rules

   Use Case Example:
   An organization wants… more

   4 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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4. Request new report by file extension

   While you can check rough file types from the storage in admin insights, there are many situations in operations where you need to understand capacity and file counts at the extension level. I would like to request a report that can show file sizes by extension. I also want it to support filtering by owner.

   管理者インサイトのストレージから大まかなファイルタイプを確認できますが、運用では拡張子の粒度で容量や件数を把握したい場面が多くあります。拡張子ごとのファイルサイズを確認できるレポートの提供を希望します。所有者ごとのフィルタリングにも対応してほしいです。

   6 votes

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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5. Requesting addition of embedded images

   I would like to embed photos in the body text of a paragraph on Box Hubs. I know you can link to an image on box.com in Box Hubs, but when I am making a how-to document I need to put multiple small images inside of a body of text. Linking to an image uploaded to box makes huge 1x1 preview squares.

   3 votes

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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6. Add Ability to Filter by "Status" In User Details Report

   Refine User Details Report by adding user "status" as a filter

   2 votes

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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7. Change default sidebar view

   Since BoxAI was released, when previewing a document from the Box Web the sidebar defaults to BoxAI. I would like the ability in my settings to pick what sidebar page presents as default. Further, it would be great to pick if the document preview opens with the sidebar opened or collapsed.

   2 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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8. I would like the display position of the "Hide this folder" menu on BoxDrive to be changed.

   The "Hide this folder" feature has been made possible on BoxDrive, but cases of accidental folder hiding due to misoperation have been occurring. We believe one of the reasons is that it is located among frequently used menus like "Share" and "Update folder."

   We hope for an improvement in changing the display position of the "Hide this folder" menu. Alternatively, it would be great if we could have a setting option to disable the "Hide this folder" menu altogether.

   Thank you very much for your consideration.

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Request for improvement of the event where the cell date is different when previewing an Excel file

   In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
   For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
   This event is described below.

   Introducing Box Preview – Box Support
   https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview

   “Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”

   Editor and viewer permissions are displayed as they were entered, but previewer permissions are not the date entered.
   It seems to be caused by a bug in the library that Box Content Preview depends on, but there is no way to check the correct date because the previewer permission does not allow downloading the file.
   Therefore, we strongly request improvements.

   【In Japanese】
   ＜タイトル＞
   Excelファイルをプレビューした際にセルの日付が異なる事象の改善要望
   ＜本文＞
   Excelにおいて、表示形式がユーザー定義となっているセルに日付を入力すると、プレビューアー権限で表示した際に異なった日付が表示されます。
   例えば、『2026/1/1』と入力したセルはプレビューアー権限で確認すると『2026/10/12』と表示されます。
   この事象は下記に記載があります。

   Boxプレビューの概要 – Box Support
   https://support.box.com/hc/ja/articles/360044195013-Box%E3%83%97%E3%83%AC%E3%83%93%E3%83%A5%E3%83%BC%E3%81%AE%E6%A6%82%E8%A6%81

   カスタム形式「yyyy/m/d (aaa)」を使用した日付の値は、誤った日付を示す場合があります。 これは、Box Content Previewが依存しているライブラリのバグが原因です。 回避策として、「yyyy/m/d (ddd)」、「yyyy/m/d」のような別の形式を使用します。

   編集者権限やビューアー権限は入力時と同じものが表示されますが、プレビューアー権限では入力されている日付ではありません。
   Box Content Previewが依存しているライブラリのバグが原因のようですが、プレビューアー権限はファイルのダウンロードができないため正しい日付を確認する方法がありません。
   そのため、改善を強く要望いたします。

   In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
   For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
   This event is described below.

   Introducing Box Preview – Box Support
   https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview

   “Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as… more

   4 votes

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   0 comments  ·  Preview  ·  Delete…  ·  Admin →
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10. clear notifications

    We need a notifications dashboard, similar to the task dashboard, where we can select all and mark complete. PLEASE!!! I have a ton of notifications that I've addressed but are still showing up in my "notifications" alert. I don't have time to go through them one-by-one to close them out. Please address issue ASAP.

    2 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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11. Add Support for Surrogate Pair Characters (e.g. Emojis, Supplementary Kanji)

    Currently, Box has limitations in handling surrogate pair characters (such as certain emojis or supplementary Kanji) in file names and metadata.
    Other major services like Microsoft 365 already support these characters, and we would like to request similar support in Box.
    Enabling surrogate character support would significantly improve internationalization and user experience for customers working with multilingual or symbol-rich content.

    17 votes

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    1 comment  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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12. Remove Filter option for Box Apps View

    We have a use case where we want to restrict a view so that users can only see verified items in a view from a Box App. No matter how the App is shared, users are always able to change the underlying filters and see items that are not verified. It would be great if there was a setting in the view that turns off the ability for viewers to change the filters and only restrict to the visible filters. Image shows the filters we want them to be able to edit, the "All filters" is no required.

    •  

    4 votes

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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13. Ability to change delete and transfer folder description

    Currently, after a user is deleted and their content is transferred, the folder their content is transferred to has a Folder Description that reads: "This folder contains files previously owned by <user>, and were transferred to you by your enterprise administrator. If you have any questions, please contact <Name and Email Address of Enterprise Admin>."

    Since many large customers don't have a single user monitoring the enterprise Admin email, it would make more sense for them to be able to edit this description to include their internal support helpdesk email alias instead of the primary admin

    3 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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14. Increase Multi-Document Querying Limitations from 10

    The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.

    14 votes

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    on roadmap  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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15. Automatic Approval Removal When Deleting Apps

    Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.

    We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.

    If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.

    アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
    JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
    もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。

    3 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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16. Deleted Shared Link Lookup Tool

    In the same manner as below, we'd like the capability to search for disabled shared links as well. Currently, there's no way to locate files if the shared links have expired or become inactive.

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/35982223-shared-link-lookup-tool

    13 votes

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    1 comment  ·  Web App  ·  Delete…  ·  Admin →
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17. We want to change the owner of a file in the trash

    There is some content that we do not want to completely erase, but we would like to change the owner due to capacity issues.
    Therefore, we would like to change the owner of the files in the Recycle Bin.

    ごみ箱内のファイルを所有者変更したい

    完全消去はしたくないコンテンツですが、容量の問題で所有者を変更したいコンテンツがあります。
    そのため、ごみ箱内のファイルについて、所有者変更がしたいです。

    19 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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18. Ability to Select the AI Processing Region

    We would like to request the ability to select the region where AI processing is performed.
    Some customers in Japan — especially in regulated industries — require that AI processing be executed within the Japan region as a prerequisite for using AI features.

    To drive broader AI adoption among financial institutions and other highly regulated customers, this capability is essential.

    4 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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19. WithSecure

    We would like to request that WithSecure Elements EPP for Computers be added to the Device Trust supported antivirus/endpoint protection product list.

    5 votes

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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20. Showcase thumbnail teams when a file is uploaded via Teams drag & drop

    Thumbnail previews in Microsoft Teams integration with Box are currently limited to items shared from Box (either through a shared link or the "Share from Box" content picker button), but not on the Upload from desktop functionality within Teams.
    When a file is uploaded via Teams (and a lot of our users use Drag & Drop) the thumbnail preview should be possible

    5 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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