Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10098 results found
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email as only option for 2fa
In the 2FA options there are options for i) TOTP ii) TOTP, Email, SMS - however there is not an option for just email only. Can this option be added for Email only
9 votes -
Box Drive performance improvement request when using VDI
The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
It was found that the delay was caused by a large number of disk I/Os.
We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
Please improve performance.(Japanese)
「VDI利用時におけるBox Drive性能改善リクエスト」Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
Box Driveのログを確認した所、Boxから毎朝1000～2000のBox上での操作ログを各ユーザーへ反映されていました。
上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
性能改善をお願いします。134 votesThanks for reaching out! We advise that you send this bug message with your logs to the support team. We will be able to triage effectively through this process. To learn more about Box Drive and how we support VDI, check the support article here: https://support.box.com/hc/en-us/articles/360044193693-Using-Box-In-Virtual-Environments
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Quota Notifications for End Users
I would like a way to set up different thresholds where a user can be notified that they are getting close to exceeding their quota limit. Give me the option to allow notifications at 95% and 99% and then every time they have hit their quota limit when they are someone else adds files to something that they own. I would also like to see warnings added for collaborators when they add files to another person's shares that indicate that they have hit a quota limit for the owner of the folder and give them a warning that they need to work with the owner of the folder.
I would like a way to set up different thresholds where a user can be notified that they are getting close to exceeding their quota limit. Give me the option to allow notifications at 95% and 99% and then every time they have hit their quota limit when they are someone else adds files to something that they own. I would also like to see warnings added for collaborators when they add files to another person's shares that indicate that they have hit a quota limit for the owner of the folder and give them a warning that they need…
6 votes -
Business Tier Benefits for Single Users
How about giving single-user members access to Business-level subscription benefits in their own additional tier? I am shocked that the Business-level is only available to companies with 3+ employees. I very much want the Business-level benefits of granting "view/upload-only access" to people I invite to collaborate, and the additional space would also be great. However, I will ALWAYS remain a single-member LLC. It's not right. I'm willing to pay more, but that is a LOT more when I'm still one person.
2 votes -
Support migrations from Amazon FSX
Ability to support Amazon FSX in Shuttle Self Service
2 votes -
Please add a customizable setting for the [administrator email address] section.
If a user tries to use an application that is not allowed by the tenant, the following error screen will appear.
Disabled by Administrator
This application cannot be used because it is not allowed by your Box administrator.
If you have questions, please contact your administrator at [administrator email address].
Typically, he/she is expected to contact the email address provided on this screen.
However, due to company operations, we do not accept inquiries at the email address listed on this screen.
This creates confusion because he/she sends an email and does not receive a response from the administrator.Therefore, we would like to list [email address for the support team] in the [admin email address] section.
■Proposal 1
Please add a customizable setting for the [administrator email address] section.■Proposal 2
In addition to [administrator email address] , we want to include something like "Please contact here: [email address for the support team]".
Please add the ability to freely write a description and contact information on this screen.■Proposal 3
Do not include [administrator email address] on this screen.
For example:
"If you have questions, please contact your administrator" only should be listed.
(No email address will be provided at this time)ユーザーがテナントで許可されていないアプリケーションを利用しようとすると下記エラー画面が表示されます。
管理者により無効化されました
このアプリケーションは、Box管理者に許可されていないため使用できません。
ご質問がある場合は、[管理者メールアドレス]で管理者にお問い合わせください。
一般的に、ユーザーはこの画面に記載されたメールアドレスへ連絡することが予想されます。
しかし、会社の運用上、この画面に記載されているメールアドレスでは問い合わせを受け付けていません。
ユーザーがメールを送信しても、管理者からの返事は届かないため、混乱を生みます。そのため、[問い合わせ窓口用のメールアドレス]を[管理者メールアドレス]の部分に記載したいと考えています。
■提案1
[管理者メールアドレス]の箇所をカスタムできる設定を追加してください。■提案2
[管理者メールアドレス]の他に、「こちらへご連絡ください：[問い合わせ窓口用のメールアドレス]」のような内容を併記したいと考えています。
この画面に説明や問い合わせ先を自由記述できる機能を追加してください。■提案3
この画面に[管理者メールアドレス]を記載しないでください。
例：
「ご質問がある場合は、管理者にお問い合わせください。」のみが記載されているのが望ましいです。
(このとき、メールアドレスの記載はありません)If a user tries to use an application that is not allowed by the tenant, the following error screen will appear.
Disabled by Administrator
This application cannot be used because it is not allowed by your Box administrator.
If you have questions, please contact your administrator at [administrator email address].
Typically, he/she is expected to contact the email address provided on this screen.
However, due to company operations, we do not accept inquiries at the email address listed on this screen.
This creates confusion because he/she sends an email and does not receive a response from the administrator.Therefore, we…
8 votes -
Accept Box Sign Terms of Service Disclosure Once instead of every time
Every document that we sign has us mark a check box for the Terms of Service Disclosure. It would save time if we could accept one time and it applies to every sign document thereafter.
20 votes -
Add Timestamp to Files and Folder Tree Report
The Files and Folder Tree report in the Admin Console only displays the date for content created/modified, etc. It'd be helpful to include the full timestamp in the date field.
1 vote -
Customize System-Generated Email Notification Messages
Box notification emails (such as the warning users receive when content will be deleted by retention policy) should be customizable to some degree. They should also include the ability to include a link users can click for more information.
1 vote -
Automatic Data Move without an assigment
We have created a relay and need a use case where a file, after being uploaded to a specific folder, is automatically moved to another folder. Currently, the relay is only possible when the starter confirms an assignment; we need this without an assignment. The file should be moved after a defined time.
Details:
Initial Inquiry: We asked if a relay could be set up to move files automatically after upload without requiring an assignment.
Box Support Response: Suggested using “A Scheduled Event” as a trigger.
Clarification: We clarified that the trigger must be the file upload, with the action to move the file after 10 days.
Follow-up: Box Support requested screenshots of the current relay setup.
Current Status: Box Support confirmed that the desired functionality is not currently available in Relay and suggested submitting feedback to the product team.We have created a relay and need a use case where a file, after being uploaded to a specific folder, is automatically moved to another folder. Currently, the relay is only possible when the starter confirms an assignment; we need this without an assignment. The file should be moved after a defined time.
Details:
Initial Inquiry: We asked if a relay could be set up to move files automatically after upload without requiring an assignment.
Box Support Response: Suggested using “A Scheduled Event” as a trigger.
Clarification: We clarified that the trigger must be the file upload, with the action…1 vote -
Separate Disposition Policy Management
Customers would like the ability to manage automated content deletion separate from retention policies. This would allow content to be deleted sooner than the policy designates. Ability to extend the disposition date would be important (including through relay workflows where approvals could be gathered). Ability to designate the disposition timing from upload date (and not edit date for new versions of a file) is also desired.
4 votes -
Add files/folders to a Hub via metadata search
When editing a Hub and adding files/folders, have the ability to use metadata within the search bar to add content to the Hub.
3 votes -
Set Landing webpage once person has submitted file via file request
Allow for Box user to set an automated re-direct/landing webpage destination after a person has successfully uploaded a file on the file request page.
1 vote -
"Referrer"
We are planning to use Box as file storage of our members only page.
We need "Referrer" function to allow access to folders and files only from our members only website.1 vote -
Preview display function based on og:image information when pasting URL text
I'd like to see a feature where you can paste the URL text and embed a preview based on og:image information (metadata).
For example, a feature that has already been implemented in Miro.【In Japanese】
＜タイトル＞
URLテキストを貼り付ける際のog:image情報に基づくプレビュー表示機能
＜本文＞
URLテキストを貼り付けると、og:image情報(メタデータ)に基づいたプレビューを埋め込むことができる機能を提供してほしいと思います。
例えば、Miro にすでに実装されている機能などです。1 vote -
Speed up the file indexing process
Accoding to the website, indexing usually takes around 10 minutes (sometimes more than 10 minutes), but it often takes half a day to a day or more.
This indexing process is taking too much time and affecting the invoicing process, so we would like to improve the processing speed.(In Japamese)
【ファイルのインデックス作成プロセスを高速化】ウェブサイトではインデックス処理は10分程度（場合によっては10分を超える）と書いてありますが、たびたび半日～1日以上かかることがあります。
このインデックス作成処理に時間がかかりすぎており、請求書発行処理に影響を及ぼしているため、処理速度を改善したいです。https://developer.box.com/guides/search/indexing/（英語）
https://ja.developer.box.com/guides/search/indexing/（日本語）4 votes -
Remove or Show a Different Box Admin Address to Enterprise Users
In the Account tab of the user Account Settings screen, users can scroll down & see our Box Admin service account e-mail address, which we need to keep invisible. (We certainly don't want users spamming it when we have a help desk.)
How can we either eliminate showing the Admin Contact here or show a different address? (This should be an Admin Console setting.)
This part of the product design does not show any regard for an enterprise with more than a few IT folks.
1 vote -
I'd like to be able to use Box AI when editing files in Office Online.
I'd like to be able to use Box AI when editing files in Office Online.
For example, I'd like to be able to ask Box AI to proofread a document I'm writing in Word, or ask it questions about functions or VBA in Excel.1 vote -
Filter Marked as safe
Shield needs a filter and a display setting for the dashboard for an alert that have been checked and marked as safe, currently it is hard to identify alerts that have been checked by other admins and marked as safe causing duplicate effort.
5 votes -
Allow the expiration date of signature requests to be extended.
Allow the expiration date of signature requests to be extended! (Or at least make it VERY clear that imposing an expiration date will nullify the entire document if not all are completed before it expires.)
1 vote
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