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10052 results found

  1. When selecting multiple files to move or copy, the delete icon is too close to the move/copy icon.

    When users select multiple files to move or copy, the delete icon is positioned too close to the move/copy icon, which may lead to accidental clicks. Please consider moving the delete button to a more appropriate location or making it visually distinct, such as changing only the delete button to red.

    複数のファイルを選択して移動/コピーをする際、削除アイコンが移動/コピーアイコンに近すぎます。

    複数のファイルを選択して移動/コピーする場合、削除アイコンが移動/コピーに近すぎるため、誤ってクリックしてしまう可能性があります。削除ボタンを他の適切な場所に移すか、削除ボタンだけ赤にするなど違いを明確にしてほしいです。

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  2. New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state

    Problem (What problem could Box solve for you?)
    When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
    This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think…

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  3. Using public Beta for Folder Insights with Editor permissions

    Most users who need Folder Insights are editors.
    Also, invitations are often restricted for security reasons.
    I would like to see Folder Insights and reports downloadable even for invite-restricted editors.

    -in Japanese-
    フォルダインサイトを必要としているユーザーの多くは編集者権限であり、
    またセキュリティ上の理由から招待を制限されていることが多い。
    招待制限されている編集者権限でもフォルダインサイトの閲覧とレポートのダウンロードができるようにしてほしい。

    35 votes

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  4. AI Units Usage Reporting

    When AI activity is included in a User Activity report, the number of AI units consumed should also be included. Another idea is to add an AI Units report that lists all activity that consumes AL Units.

    1 vote

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  5. Update Box AI Studio configuration

    Update AI Studio configuration in the admin console to be consistent with other AI features and features in Box to have the option for Enable for all, Disable for all, Enable for specific users, and disable for specific users

    5 votes

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    0 comments  ·  AI Studio  ·  Admin →
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  6. Large Folder Operation proactive notification and approval request

    Provide a notification to a user should they be attempting to perform a Large Folder Operation and request admin approval for the action for an audit trail

    1 vote

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  7. Default agent for hub

    I want to be able to create a custom agent and set it as the default agent for a hub. The idea is that if I want a hub to return a consistent result every time someone searches it, I can build an agent that provides that experience and have that agent automatically selected as the hub’s default. I do not want users to have to choose which agent to use.

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  8. Real-time visibility of whether a user has external collaborations ユーザーが外部コラボレーションを行っているかをリアルタイムで確認する機能

    ・Problem Statement / 課題
    In the legacy Content Manager, an admin could see — in real time — that a managed user had a folder collaborated with an external party, along with the owner name. This was used as a pre-check before deleting/offboarding the user. The new Content Manager no longer surfaces external folders, so this real-time check is no longer possible through the UI.
    レガシーContent Managerでは、管理者は対象ユーザーが外部とコラボレーションしているフォルダの存在と所有者名を、リアルタイムで確認できました。これはユーザーの削除/オフボーディング前の事前チェックとして使われていました。新Content Managerでは外部フォルダが表示されなくなったため、このリアルタイム確認がUI上で行えなくなっています。
    Note: This request is not specifically about Content Manager. The legacy CM simply happened to be where this was possible. We are requesting the capability (real-time admin-side visibility of a user's external…

    1 vote

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    0 comments  ·  Admin Console  ·  Admin →
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  9. Increased Character Limit - Box Forms

    Please increase character limit to 1000 for Box Forms long text. We have questions in surveys that we are looking to send out via Box Forms that exceed the current, 100-character limit.

    13 votes

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  10. Delete User App Authorization

    It would be nice to delete User App Authorization from the Admin Console. While Server App Authorization can be deleted by contacting support, User App Auth cannot.

    Disabling auth is a good temporary workaround, but when there are many user app auths it can get cluttered and difficult to manage.

    1 vote

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  11. Report on file insights for all files

    Currently you can only view file insights on an individual file, from the file details. I need the ability to view file insights for all files, in a single report.
    Add a reporting feature in the admin console for file insights, where fields can be selected to be included in the report or not: People, Previews, Views, Downloads, Comments, Edits, Last Viewed Date, etc. And a File insights report is generated for ALL files in Box.
    Having insights on individual files only makes it unfeasible to measure file utilization across the repo, at scale. How can we measure which files…

    1 vote

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  12. Restrict Hub Shared Link Creation to Admins Only

    Many users can access a Hub via its shared link.

    However, because there is currently no way to identify or control users who access via shared links, we would like to only invite required users directly to the Hub and eliminate the risk of anyone else viewing it.

    Under the current behavior, even with the strictest settings, Hub co-owners can still create shared links.

    It would be very helpful to have a stronger restriction so that even Hub co-owners cannot create shared links for Hubs, and only admins (or a similarly restricted role) can do so.

    --
    Hubは共有リンク経由で多くのユーザーがアクセスできます。
    しかし、共有リンクからアクセスしたユーザーを確認し制御する方法が現状ないため、Hubには必要なユーザーを招待してそれ以外の人が見るリスクをなくしたいと考えています。
    現状の仕様では、どんなに強い制限にしてもHubの共同所有者は共有リンクを発行できてしまいます。…

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  13. Batch Send Bulk Actions in Box Sign

    After sending documents to multiple recipients using Batch Send, we’ve noticed that we are unable to perform actions such as editing, canceling, or sending reminders for the entire batch at once. Instead, these actions must be carried out individually for each recipient, which is quite time-consuming and inefficient.

    Could you please add below features in batch send?

    1. Edit or cancel the entire batch in one go
    2. Send reminders to all recipients included in the batch simultaneously?
    2 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  14. Delete or hide Source Systems without having to delete all associated jobs

    The process to delete a Shuttle Windows source is to first manually locate and delete all completed Shuttle jobs that ran under that source, then delete the source server via the trash can button when selecting a source system via the new job wizard. Box Support have confirmed this experience.

    Box Shuttle admins should be able to delete, or at least hide a source system, as part of clean-up activities, without having to manually export (if needed) and delete all previously configured jobs which is a frustrating user experience that introduces a lot of extra, hard-to-justify work on the admin…

    1 vote

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    0 comments  ·  Shuttle  ·  Admin →
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  15. Improve Box Shuttle Filter to search by Source System

    I'd like to be able to filter the Shuttle job list on the name of a source system.

    This requirement is derived as a result of a product limitation where source systems cannot be deleted unless all completed jobs are deleted. Without this filter option, finding and deleting all jobs associated with a single source system is extremely laborious.

    1 vote

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    0 comments  ·  Shuttle  ·  Admin →
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  16. Request for improvement of the event where the cell date is different when previewing an Excel file

    In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
    For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
    This event is described below.

    Introducing Box Preview – Box Support
    https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview

    “Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”

    5 votes

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    0 comments  ·  Preview  ·  Admin →
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  17. Automatic Approval Removal When Deleting Apps

    Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.

    We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.

    If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.

    アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
    JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
    もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。

    4 votes

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    0 comments  ·  Web App  ·  Admin →
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  18. Saved as Default: Search by Name

    If you change your organization display to ‘By Name,’ it should remain consistent across all folders and be saved as the default. You can always switch back to ‘Last Updated’ if needed. Ideally, I’d like mine to stay set to ‘By Name,’ or have a navigation setting where you can choose your preferred organization as default.

    1 vote

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  19. Resize navigation pane

    There should be a way to resize the width of the quick access navigation pane on left of screen. Most locations are cut off and unable to see what they actually are.

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  20. Improvement of API performance and creation of guidelines for API usage

    When utilizing Box’s API, if the amount of content per folder is enormous or the number of invitations to a folder is high, the processing speed drops significantly. As a result, it takes a long time to complete operations, which is quite frustrating.

    We would like the API to deliver a more comfortable and speedy processing experience, so I hope you will improve the performance when using the API.

    Additionally, there are currently no guidelines regarding API performance, so we have no choice but to verify performance degradation through testing.

    This is hindering proactive API development. Please create clear guidelines…

    20 votes

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    0 comments  ·  Other  ·  Admin →
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