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9667 results found

  1. Improve overall support response times

    Overall support response times for Box standard support have been terrible as of late. I understand that most staff are working from home but this does not justify >3 day response times on tickets where functionality within your products is broken and is hindering productivity.

    Did you fire half of your support staff?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    not planned  ·  JoeChang responded

    Thank you for bringing this to our attention. We have escalated your support ticket.

  2. Box for Office - Access to Collections

    Now that we can organise our files in Box using Collections, it would be good to be able to access this functionality in the Office Apps. This is 'mainly' relevant to the Outlook Box add-in that comes as part of Box for Office for when you want to save to Box or insert from Box.
    Excel/Word/PowerPoint - I would argue that the best experience is opening from Edge/Chrome using Box Edit.

    26 votes

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  3. Remember the folder location for your flow on folder picker component

    Once you built your workflow, sometimes you want to doublecheck folder location for your flow.
    When folder structure is deep, the path is not visible on your flow, so you click the folder picker but it will navigate you to a root folder instead of the folder you selected.
    It will be helpful if it has an option to go to the selected folder location for the flow rather than root folder.

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  4. Support for Excel template format

    Support for XLST Excel template format in preview + ability to launch XLST files into Excel Online (currently just sends to desktop version)

    1 vote

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    0 comments  ·  Preview  ·  Admin →
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  5. Menu Bar resizing

    The new menu bar is larger in width in the new UI when the size of the window is large enough to expand it. It would be nice to either have the "hamburger" menu button available all the time to shrink it, or the option to resize the column to what ever length chosen.

    0 votes

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    0 comments  ·  New UI  ·  Admin →
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  6. Add Live Presentation feature for powerpoint files saved on Box

    Microsoft has released Live presentation features for powerpoint files. This is available for powerpoint files saved on Onedrive or sharepoint but not available .pptx files saved on Box

    7 votes

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  7. Box CLI resend

    The use case is we would like to resend/remind collaborators with invites of status "pending" using the Box CLI. Triggering new email notifications from Box.

    Presently we have to list the collaborators pending > csv, delete the collaboration, then collaborate again. A single call would make this much more efficient.

    0 votes

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  8. Provide Notification when user is removed as a collaborator

    Right now, users do not get a notification when they are removed as a collaborator from a folder. This can cause confusion as this could be caused by a number reasons (ie deletions, inactive users), and results in admin assistance to dive in to what may have occurred. Users do get a notification when they are added to a folder, so they should also get one when they are removed from a folder as well

    1 vote

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  9. 1 vote

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  10. Feature to run report for missing files for access stats on folder when the folder is not available as of the moment.

    Feature to run reports for missing files for access stats on folder when the folder is not available as of the moment.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  11. Reconcile behavior between Edit and Drive after a conflict

    There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.

    Actual Behavior at this moment:

    Box Drive
    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened.…

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  12. Add specificity to downloaded files/folders report

    Request to add the function for Report which list when, who and completion time/date for the download.

    2 votes

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  13. 7 votes

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  14. Create dormant to inactive/disabled user workflow

    Provide a report/feature in the admin console where admin can set a max duration a user can be without logging in to Box and then the account is set to inactive/disabled in the enterprise. This is something that is causing issue with cyber security when users have not logged in for a long time but account is still active/available.

    1 vote

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  15. File Upload Notification - Ability to set alerts to a specific managed user per folder

    File Upload can be a game changer for our company - with 1 major exception. Notifications in box seem to be all or nothing. Its overwhelming. Most of our team have them all turned off.

    We would like the ability to set a notification for file uploads - per folder - per user/s. Example: Folder named: Dr. Joe with 10 folders within it. One of the sub-folders is named "Uploads from Dr. Joe" A file request link is created and shared with the client for this sub-folder. Then, regardless of who owns the file, you can add certain managed user/s…

    2 votes

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  16. Add WebEx Teams to the recommended apps section of WebApp

    Customer would like to send documents to WebEx Teams through the recommended apps feature.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  17. Data report (export) from Lite or Individual accounts

    Provide users who have an individual (Lite) account with the ability to export a report on data stored and data collaboration - as per a business account.
    This would be beneficial for data auditing.

    1 vote

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    0 comments  ·  Metadata  ·  Admin →
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  18. Option to have approval process for sharing a folder or file.

    In some folders, you want to allow, shared links, but would like to have some management oversight of this process. It would be beneficial at a parent folder level (and therefore cascading to all children folder) to have the option to "request to share file" in addition to the other functions related to restricting link creation or collaborator invitation.
    Instead of relying on the "appropriate party" to be configured to receive notifications that an item has been shared, this would allow them to be ahead of the curve before a share is actually created.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  19. Single API call to delete user and transfer folders for that user

    Before deleting a user from box system we can transfer the root folder from one user account to
    another.
    Once the root folder is transferred only then delete API must be triggered.
    So in all, the delete operation will have to call two API one to transfer and another to delete.

    But as the transfer API call will return synchronously.
    For users with a large number of files and folders, this means the call could take minutes or hours to return.

    So the delete operation will be in pending state until we receive the transfer API response.

    Does box now…

    2 votes

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  20. Auto overwrite if the file is uploaded with the same name in the folder via File Request.

    In the current spec, the file with the same name in the folder is uploaded via File Request, the file name is automatically changed to containing date and time.
    I want the option to overwrite the file when it has the same name of existing files.

    7 votes

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