Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9734 results found
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Customization of SSO login screen
Further allow branding customization and controls on login screen. We do not use "network usernames" and as such it can be confusing for users.
15 votesThank you for this suggestion. I understand the use case. However, we do not plan to accommodate that level of customization at this time.
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Downloading Empty Folders
We noticed and it's confirmed with Box Support that the Box service treats "empty folders" inconsistently depending on which Box mechanism is used.
Empty folders are not created if we download folders via the Web interface. Empty folders are created via Box Sync. We are finding that this inconsistent behavior is creating confusion for our users and a mistrust in the Box service. Can you rectify the inconsistent behaviour?
15 votesThank you for this suggestion! This is a low priority because it’s a very narrow use case. Changing this functionality does not impact a large enough user base.
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Ability to customize email notification text
Is it possible to customize the text of email notifications? Ideally we'd like to customize text for uploads to different folders.
15 votes -
15 votes
This is an interesting feature! However, it does not have enough demand in order to be prioritized.
We are happy to reconsider with additional feedback.
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Periodic replication of Sandbox environment with Production settings/folder structure
As we become more complex with usage of Box, we maintain Sandbox environments and are using it to test Governance Policies, integrations, and more.
Other SaaS providers (e.g., Workday) will push a replication of Configuration Settings (with an option for the customer to not replicate) from the Production to Sandbox environment. This helps keep the two in sync.
It would also be enormously beneficial if the folder structure and dummy users (not content) could be replicated into the sandbox environment for a better sense of how changes will affect Production.
15 votesWe are planning to bring gradually mirroring of Production/Parent EID setting, content and metadata templates to Sandboxes. This is planned as a incremental development across FY27 and FY28.
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15 votes
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Tags are copied along with the folder/file during a copy action in the Web App
Currently when you copy a folder with a tag to another location in Box, the tag is not copied as well.
15 votesThis is a great idea! Unfortunately we aren’t able to prioritize this ask at this time due to other competing priorities.
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Email Notifications for Expiring External Collaborators
In addition to the owner of the folder receiving a notification that a collaboration is expiring, the user who initiated (invited) the collaborator, and the collaborator themselves receive notifications.
15 votesWhile we like this idea, it is not currently planned at this time.
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Moved to trash report
We would like to run a report for a user and understand who deleted their content. Currently you will need to run this for the whole enterprise with the option moved to trash, and the results will only show who deleted the content and not who owns that content.
The only work around at moment is to pivot table with files and folders report of the owner they are looking to run the report on.
15 votes -
Improve Indexing Delay for Custom Metadata
Indexing Delay (Custom metadata is only accessible via index and there's a 5-10 minute delay between that shows in the search index)
15 votes -
Collaboration Blacklisting
We would benefit from the ability to make a blacklist of collaborations (perhaps via domain) to prevent against the inbound or outbound collaboration with a certain (or set) of domains.
The current collaboration whitelist capabilities do not permit for blacklisting -- they only allow for whitelisting.
For example: "Can we block all inbound and outbound requests to/from a certain domain (e.g., gmail.com)?"
15 votesNot currently planned at this time.
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Hide/Turnoff Box Drive Error message
With Box Drive, users are getting many error messages pertaining to incompatible file names. Users would like the ability to prevent continued notification since most of these files do not below to them. Possibly could be handled with a [Dont show again] or [Remove from alerts] check box
15 votesYou can disable notifications through OS controls for Box Drive. That being said, we are working on improving error handling in Drive to address the root problems and hopefully lead you to disabling notifications as they are an important part of our UX!
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Outlook: Add Ability to Save the Email Itself (the .msg file or a PDF of it), Not Just the Attachment
There are use cases (given Box's retention capabilities) for users to save Outlook emails themselves (.msg files) to Box using Box for Office. The Box for Office integration currently only allows the user to 'Save Attachments to Box', which doesn't save the actual email itself.
SPECIFIC REQUEST: Adjust the 'Save Attachments to Box' button/feature to include an option to save the email itself (as a PDF or the .msg file) to Box along with the attachment.
15 votes -
Add Sort by 'Status' Option to Managed Users Page
Add the ability to sort by user status (active, inactive, cannot edit & delete, cannot upload edit & delete) to the Managed User page in the Admin Console.
15 votesWe are re-designing the managed users page and will focus on adding advanced filtering of managed users by status as a follow up. Right now, releasing the re-design will be our first priority, so filtering by status is not on the near-term
(6 month) roadmap. We will revisit this after we release the new page. -
Box Drive built with the new architecture to not move deleted files/folders to the local Recycle Bin
For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
・Folders with online status
・Folders with downloaded status
・Files with downloaded statusOne of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.We feel that the fact that…
14 votes -
Enable Box AI API for Specific Users or Groups
Currently, the Box AI API can only be enabled or disabled for "all users" at once. To allow custom applications to use Box AI, we have to enable the API for every user in our tenant.
However, it is difficult to estimate how many additional API Units we need to purchase, since we cannot predict how much each user will use the Box AI API. We are also concerned about users utilizing the AI API without proper authorization or oversight.
Just like Box AI for Notes and Box AI for Hubs, we would like to be able to enable or…
14 votes -
API Support for Managing Shared Links on Hubs
This request is to add Box API capabilities to view, create, update, and remove Shared Links for Hubs. Currently, there is no API support for managing Shared Links on Hubs, which limits automation and integration with enterprise workflows.
Enabling this functionality would allow for programmatic control of Hub sharing, improve governance, and support scalable content distribution strategies.
14 votes -
Increase Multi-Document Querying Limitations from 10
The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.
14 votes -
I want to be able to change access permissions when inviting someone to a Box folder via Teams
As per the current Box specifications, when you invite someone to a Box folder via Teams, they will be granted editor permissions and cannot be changed in advance.
After inviting via Teams, it is possible to change the access permissions on the Box side, but it is very inconvenient to have to change the access permissions every time.
By making it possible to set access permissions in advance, unnecessary permissions will not be granted, reducing the risk of incidents occurring.(日本語)
件名：Teams経由でBoxフォルダへ招待する時、アクセス権限を変更できるようにしたい
内容：
現在のBoxの仕様として、Teams経由でBoxフォルダへ招待を行う場合、編集者として権限が付与され事前に変更する事はできません。
Teams経由で招待後、Box側でアクセス権限の変更は可能ですが、都度アクセス権限の変更をする事とても不便です。
事前に付与されるアクセス権限の設定が可能になる事により、必要のない権限を付与する事がなくなる為、インシデントが発生するリスクが減ります。14 votes -
Display image size (width x height) on Box Drive
I would like to see the width and height dimensions of image files on Box Drive.
14 votes
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