Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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3 results found
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Box Integartion with Power bi
hi Team,
We have a use case in which we are storing all our data in side the Box. For visualization purpose we are using PowerBi.Issue faced- Unable to perfrom PowerBI Integration with BOX Through web connector. Could you please provide connector or Any other alternative approach to accomplish this use case.
Please suggest !
89 votesHello, unfortunately this is not on our roadmap at this time. Please feel free to continue leaving feedback and comments, as we may consider this again in the future.
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Consistent data size output from folder and file report
Don't shorten, or allow us to choose if we want the file sizes shortened (KB, MB, GB) when calling the Files & Folders report. Full data sizes would allow for much more consistent and streamlined ingestion into data analytics tools like PowerBi.
7 votes -
Data Insights for Box Tasks
I am looking for a way to see a matrix of box tasks for each member of my team with their status, completion, etc. for all members of my team. Ultimately a dashboard view that indicates the number of tasks received, approved, denied, completed, outstanding, and overdue. Alternatively, a data connection to Monday.com or PowerBi would assist in seeing where we are at individually and as a team.
3 votes
9875 results found
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Request for Improvement of BOX Drive Proxy Server Authentication Response Function
BOX Drive is not working properly in our environment.
We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
However, it seems that it is not able to respond to the authentication response of the proxy server.As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
BOX.
This method is not productive for us.As a solution, we would like to be able to use BOX Drive to open files directly from Office products (Office desktop applications).
Please consider improving the support for proxy authentication responses.Please note that SSL decoding is not performed for communications to BOX.
Thank you very much for your time.
(Japanese)
BOX Driveのプロキシサーバー認証応答機能改善のお願い弊社環境において、BOX Driveが正常に動作しておりません。
BOX DriveはPacファイルを読み込む仕様と認識していますが、Pacファイルに従ってプロキシサーバーまでは通信が成功しています。
しかし、プロキシサーバーの認証応答に対応できていないようです。これにより、弊社ではWebブラウザ上で開けないファイルをOffice製品（ExcelやWord）で開く際、
BOXからファイルを一旦ダウンロードする必要があります。
この方法では生産性が低下してしまいます。解決策として、BOX Driveを活用し、Office製品（Officeのデスクトップアプリ）から直接ファイルを開けることが望ましく、
プロキシ認証応答への対応機能の改善をぜひご検討いただきたく存じます。なお、BOX宛の通信に関してはSSLのデコードは行っておりません。
お忙しいところ恐縮ですが、何卒よろしくお願い申し上げます。
BOX Drive is not working properly in our environment.
We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
However, it seems that it is not able to respond to the authentication response of the proxy server.As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
BOX.
This method is not productive for us.As a solution, we would like to be able…
116 votes -
External Notification Support
Allow for notifications to be sent to external (non-box users) partners, vendors, submitters, etc as part of an automate workflow.
Box Forms and File Request allow for seamless ingestion of content and metadata but does not allow for an easy way to update those submitters after their document has been ingested. Many times there is a formal internal review process where a submitter would want to receive an email notification as the document or application moves through the review process inside of Box.
Example use cases: notifying an external submitter that their submission has been rejected after an internal approval workflow. Sending an email receipt to the email provided in a Box Form confirming receipt of documents.
Allow for notifications to be sent to external (non-box users) partners, vendors, submitters, etc as part of an automate workflow.
Box Forms and File Request allow for seamless ingestion of content and metadata but does not allow for an easy way to update those submitters after their document has been ingested. Many times there is a formal internal review process where a submitter would want to receive an email notification as the document or application moves through the review process inside of Box.
Example use cases: notifying an external submitter that their submission has been rejected after an internal approval…
17 votes -
Box Sign for Autodesk Integration
Build a productized, out-of-the-box Box Sign integration for Autodesk. This will allow customers to replace current eSignature integrations with Box Sign without bespoke iPaaS, custom scripting, or one-off engineering, preserving user experience and automation while reducing costs.
Request to Build a Box Sign Autodesk connector that:
- Creates Box Sign envelopes via API from Autodesk-generated documents.
- Subscribes to Box Sign webhooks for lifecycle events and updates Autodesk objects.
- Transfers signed artifacts into Autodesk commitment attachments via Autodesk APIs.
- Ensures attachments continue to sync to Box files.
- Provide a template-mapping UI in Autodesk and comprehensive admin documentation.
Aim to embed logic in the connector so customers avoid custom codeBuild a productized, out-of-the-box Box Sign integration for Autodesk. This will allow customers to replace current eSignature integrations with Box Sign without bespoke iPaaS, custom scripting, or one-off engineering, preserving user experience and automation while reducing costs.
Request to Build a Box Sign Autodesk connector that:
- Creates Box Sign envelopes via API from Autodesk-generated documents.
- Subscribes to Box Sign webhooks for lifecycle events and updates Autodesk objects.
- Transfers signed artifacts into Autodesk commitment attachments via Autodesk APIs.
- Ensures attachments continue to sync to Box files.
- Provide a template-mapping UI in Autodesk and comprehensive admin documentation.…24 votes -
Add support in Box UI Elements for users to rename files before upload is completed in mobile/embedded experience
This enhancement would improve document capture workflows where meaningful filenames are needed at the point of upload for easier identification, retrieval, and downstream usability. Today, the lack of rename-during-upload support creates friction for mobile use cases, reduces efficiency when many similar files are uploaded, and can force teams to rely on custom upload logic instead of standard Box UI Elements.
Requested enhancement:
• Allow users to edit filenames before upload commit
• Ensure the experience works well on mobile form factors
• Preserve the user-defined filename in Box after upload
• Optionally support configurable naming rules or validations for admins and developersBusiness value:
• Improves usability in mobile document capture workflows
• Increases searchability and operational efficiency
• Reduces dependence on custom integrations
• Strengthens adoption of Box-native embedded experiencesThis enhancement would improve document capture workflows where meaningful filenames are needed at the point of upload for easier identification, retrieval, and downstream usability. Today, the lack of rename-during-upload support creates friction for mobile use cases, reduces efficiency when many similar files are uploaded, and can force teams to rely on custom upload logic instead of standard Box UI Elements.
Requested enhancement:
• Allow users to edit filenames before upload commit
• Ensure the experience works well on mobile form factors
• Preserve the user-defined filename in Box after upload
• Optionally support configurable naming rules or validations for admins and…12 votes -
Add Ability to Duplicate an Existing Box Form
Please add a feature that allows users to duplicate an existing Box Form, including all fields, structure, metadata mappings, and settings. Users should be able to clone a form, rename it, and make edits without rebuilding from scratch.
Why This Matters
Saves significant time when creating similar forms across departments, programs, or agencies.
Reduces errors by ensuring consistent fields, metadata, and logic across related forms.
Enables scalable templates, especially for public sector workflows like procurement, HR, inspections, grants, benefits, and compliance.
Accelerates PS SE and customer builds, allowing faster demos, labs, and solution rollouts.
Supports versioning needs, since agencies routinely update forms as policies and regulations change.
Impact
Faster solution deployment, higher form adoption, reduced build errors, and more repeatable patterns for enterprise and public sector customers.
Please add a feature that allows users to duplicate an existing Box Form, including all fields, structure, metadata mappings, and settings. Users should be able to clone a form, rename it, and make edits without rebuilding from scratch.
Why This Matters
Saves significant time when creating similar forms across departments, programs, or agencies.
Reduces errors by ensuring consistent fields, metadata, and logic across related forms.
Enables scalable templates, especially for public sector workflows like procurement, HR, inspections, grants, benefits, and compliance.
Accelerates PS SE and customer builds, allowing faster demos, labs, and solution rollouts.
Supports versioning needs, since agencies routinely…
36 votes -
Admin-controlled AI model governance
Public sector and other regulated customers need stronger admin governance over Box AI model behavior. While admins can select a primary AI model today, they cannot control what happens if that model becomes unavailable. For FedRAMP, CJIS, and procurement-constrained environments, automatic failover to an unspecified model introduces compliance and risk concerns. Box should allow admins to select a primary (default) AI model, restrict usage to an approved model list, and explicitly define fallback behavior if the primary model goes down: either fail over to an admin-approved backup model or automatically disable Box AI. That the list of AI Providers in the AI settings tab MUST include all families of LLMs This ensures deterministic, compliant AI behavior aligned to agency authorization, vendor approval, and risk management requirements, while preventing exposure to unapproved models.
Public sector and other regulated customers need stronger admin governance over Box AI model behavior. While admins can select a primary AI model today, they cannot control what happens if that model becomes unavailable. For FedRAMP, CJIS, and procurement-constrained environments, automatic failover to an unspecified model introduces compliance and risk concerns. Box should allow admins to select a primary (default) AI model, restrict usage to an approved model list, and explicitly define fallback behavior if the primary model goes down: either fail over to an admin-approved backup model or automatically disable Box AI. That the list of AI Providers in…
30 votes -
Hub Collaboration Report
Box Hubs is a convenient feature that we use in our daily operations.
We would like to regularly perform checks to make sure there are no users who have been unintentionally invited to our Hubs.Currently, we can check this through the UI, such as the Admin Console or the [Share] screen of each relevant Hub, but there is no way to obtain a list.
If there were a function similar to the Collaboration Report that could export a report of all users invited to each Hub, our work would be much smoother.
Hubに意図せず招待されたユーザーがいないか定期的に棚卸作業を実施したいです。
現在は、管理コンソールや対象のHub画面の[共有]などUI上から確認できますが、一覧を取得する方法がありません。
コラボレーションレポートのように各Hubに招待されているユーザーをレポートで出力できる機能を実装してほしいです。21 votes -
Box Shield MIP Integration with GCC High
For customers with GCC High environments (Microsoft), Purview is not currently able to be integrated using the Box Shield integration (as it can be with the commercial version of Purview) to map the MIP Sensitivity labels with Box Shield's classification labels. We would like to see Box Shield to be able to integrate with Purview when it lives in Microsoft's non-commercial environments, including GCC High and DOD.
39 votes -
Box Drive built with the new architecture to not move deleted files/folders to the local Recycle Bin
For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
・Folders with online status
・Folders with downloaded status
・Files with downloaded statusOne of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.We feel that the fact that data supposedly deleted on Box Drive in reality still remains locally (in the Recycle Bin) undermines the value of using Box Drive. We are concerned that, after opting in, this results in a state where the overall security level is effectively reduced.
Additionally, items moved to the Recycle Bin can be restored locally (e.g., to the desktop), which results in an extremely inadequate security situation. Therefore, we would like the behavior to be the same as in environments where opt-out is disabled, so that items are not moved to the local Recycle Bin.
新しいアーキテクチャのBox Driveでは、主に以下に該当するアイテムを削除すると、ローカルとBoxWebのごみ箱に移動する挙動を確認しています。
・ステータスがオンラインのフォルダ
・ステータスがダウンロード済みのフォルダ
・ステータスがダウンロード済みのファイルBoxを利用する顧客の理由の一つとして、セキュリティー向上（情報漏洩防止）のため「データは極力ローカルには保存しない」運用を期待する部分がありますが、ローカルのごみ箱に移動されたアイテムに対しては、Boxで設定しているごみ箱の削除ポリシーが利かなくなると思われます。
Box Drive上で削除したはずのデータが、事実上まだローカル上に残る（ごみ箱に残る）状態は、Box Driveを利用する意味が薄くなってしまうと感じており、オプトイン後は「セキュリティーレベルが低下した」状態になってしまうという懸念があります。また、ごみ箱に移動したアイテムはローカル（デスクトップ等）に復元することも可能となってしまいセキュリティが極めて不十分な状況に陥っているため、オプトアウト無効の環境と同じようにローカル上のごみ箱には移動しないようにしてほしいです。
For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
・Folders with online status
・Folders with downloaded status
・Files with downloaded statusOne of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.We feel that the fact that…
15 votes -
Automatically resize input text within defined Box Sign text fields.
Allow text fields added to a Box Sign document to automatically resize the text based on inputs. When used as form fill fields for signers/approvers, text will wrap or extend outside of defined field size. Additional logic to notify users who are inputting text that their text cannot shrink/scale appropriately would also be beneficial.
13 votes -
Hubs Draft State/Autosave Feature
Implement a 'Draft' state for Hubs.
Example: A feature to have a Hubs 'auto save' option, once it's been generated. They have some users who may close out of the Hub before hitting 'save' and lose all of their work.
9 votes -
Add Table Layout and Inline Image Support in Box Hubs Content
We’re evaluating Box Hubs as a replacement for our internal SharePoint-based portal, and we’d like a few additional design capabilities.
Specifically, we’d like
(1) a table-style layout option for presenting information in a structured format.
(2) the ability to paste or insert images directly within Hub content.
These features would help us create clearer, more portal-like pages without relying on external tools.（日本語）
SharePoint上に構築している社内ポータルの代替としてHubを検討しており、デザイン面の機能追加を要望します。
具体的には、
(1)情報を整理して見せられる表形式のデザイン（レイアウト）オプション
(2)Hubのコンテンツ内に画像を直接貼り付け・挿入できる機能
これらがあると、外部ツールに頼らずポータルらしい見やすいページを作成できます。18 votes -
Displaying Tag Suggestions to Collaborators
When performing a tag-based search, content owners see tag suggestions automatically populated in the search view as they type the first few characters.
However, users who are not the content owner do not see any suggested terms, so they must already know the exact tags that have been registered.
Because there are many types of tags applied to content across the organization, it is difficult for users to always know all tags accurately.
Even for content they do not own, we would like users to see suggested tag terms during tag search for any tags that are used on content they are collaborating on.
(In Japanese)
タグベースの検索を行う際、コンテンツ所有者は、検索画面で最初の数文字を入力すると、自動的にタグ候補が表示されます。
しかし、コンテンツ所有者ではないユーザーには候補が表示されないため、登録されている正確なタグをあらかじめ把握しておく必要があります。
組織全体でコンテンツに適用されるタグの種類は多岐にわたるため、ユーザーが常にすべてのタグを正確に把握することは困難です。所有していないコンテンツであっても、ユーザーが権限を持つコンテンツで使用されているタグについては、タグ検索時に候補タグが表示されるようにしてほしい
When performing a tag-based search, content owners see tag suggestions automatically populated in the search view as they type the first few characters.
However, users who are not the content owner do not see any suggested terms, so they must already know the exact tags that have been registered.
Because there are many types of tags applied to content across the organization, it is difficult for users to always know all tags accurately.
Even for content they do not own, we would like users to see suggested tag terms during tag search for any tags that are used on content…
11 votes -
Create shared link to a nested page in a Box Hub
Our Box Hubs audience consists of mostly external partners, so we design our Box folder structure and Box Hubs with a novice user in mind. For a critical marketing campaign, I have created a nested page in our main partner shared Hub, but I don't have the ability to create a shared link for just that page that I can post in a call out on our separate partner-specific "sub Hubs." My callout includes instructions to look for the page on the left nav, but it would be nice to be able to link directly to the nested page.
32 votesHi! We are looking into this idea to define the priority
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Retrieve logs of users who uploaded files via the file request link
The file request link is extremely useful in our daily operations. It is a great feature that allows users without a Box account to upload files to Box. However, under the current specifications, if logging in to Box is not required in the settings, no information about the person who uploaded the file via the file request link is recorded in the logs. This poses a significant problem from an audit and compliance perspective.
For example, if a user enters their email address in the email field at the time of upload, it would be very helpful if that email address could also be displayed in the “details” field of the User Activity Report. This would allow administrators to keep logs of who uploaded files and make the feature much more useful.
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ファイルリクエストリンクはBoxアカウントを持たないユーザーがファイルをBoxにアップロードできる優れた機能ですが、一方でファイルをアップロードした人の情報がログに記録されず、監査とコンプライアンスの観点から重大な問題となります。例えば、ユーザーがアップロード時にメールアドレスを入力項目に記入した場合、その情報がユーザーアクティビティレポートの「詳細」欄にも表示されれば非常に有益です。
The file request link is extremely useful in our daily operations. It is a great feature that allows users without a Box account to upload files to Box. However, under the current specifications, if logging in to Box is not required in the settings, no information about the person who uploaded the file via the file request link is recorded in the logs. This poses a significant problem from an audit and compliance perspective.
For example, if a user enters their email address in the email field at the time of upload, it would be very helpful if that email…
18 votes -
Need for User Self-Removal from the Suppression List
Currently, only Box administrators or co-admins can remove email addresses that have been added to the Suppression List.
Furthermore, users cannot tell whether they are on the Suppression List and have no choice but to contact an administrator.
To reduce the burden on administrators, it is desirable that users be able to remove themselves from the Suppression List.
(In Japanese)
現在、Suppression List に登録されたメールアドレスの解除は、Box 管理者または共同管理者にしかできません。
また、ユーザーは自分が Suppression List の対象になっているか分からず、管理者に連絡するしかありません。
管理者の負担を減らすためには、ユーザー自身が Suppression List から自分の登録を解除できることが望ましいです。11 votes -
Shield - Malicious Content alerting should provide greater details
Malicious Content alerts within Shield should provide more information on why a file is considered "malicious", to aid the process of sandboxing and investigation (such as threat type, family etc).
14 votes -
Enable True/False Metadata Mapping for Checkboxes and Radio Buttons in Box Forms
Description:
Today in Box Forms, checkbox and radio button inputs are not natively mapped to Boolean metadata fields (true/false or yes/no), which limits the ability to trigger workflows or create metadata-driven views based on user responses.Feature Request:
Allow checkboxes and radio buttons in Box Forms to map directly to Boolean metadata fields:If a checkbox is checked, metadata should reflect “true”; if unchecked, “false.”
For yes/no radio button questions, allow mapping directly to true/false metadata fields.
Impact & Value:
Streamlines workflow automation with Box Relay (e.g., trigger based on form input).
Enables metadata-driven views (e.g., show only records where “Sensitive Data” = true).
Reduces reliance on workarounds to parse and apply Boolean logic from form responses.
Supports regulated and high-volume environments with binary decision routing needs.
Example Use Case:
In a procurement request form, checking a box labeled “Over $10,000?” would automatically set metadata to “true” and trigger an approval chain through Box Relay.Description:
Today in Box Forms, checkbox and radio button inputs are not natively mapped to Boolean metadata fields (true/false or yes/no), which limits the ability to trigger workflows or create metadata-driven views based on user responses.Feature Request:
Allow checkboxes and radio buttons in Box Forms to map directly to Boolean metadata fields:If a checkbox is checked, metadata should reflect “true”; if unchecked, “false.”
For yes/no radio button questions, allow mapping directly to true/false metadata fields.
Impact & Value:
Streamlines workflow automation with Box Relay (e.g., trigger based on form input).
Enables metadata-driven views (e.g., show only records where…
60 votes -
Request for Customizable Example Prompts in Box AI Agent for Microsoft 365 Copilot
In Box AI Agent for Microsoft 365 Copilot, example prompts are displayed below the chat input field.
This feature is useful, but we would like the ability to customize these examples.
When rolling out the feature to users, it would be even more convenient if we could display prompts configured by our own company so that users can make better use of the tool.
Box AI Agent for Microsoft 365 Copilotで、チャット欄の下にプロンプトの例が表示されています。
この部分は便利に活用できますが、この例をカスタマイズできるようにして欲しいです。
ユーザーに機能を展開する上で、ユーザーが活用しやすいように自社で設定したものを
表示できるとより便利です。8 votes -
Movable preview screen toolbar
When the preview screen is opened, a toolbar appears at the bottom of the screen showing the zoom factor and page number, but since it is fixed at the bottom of the page, the preview screen is partially hidden in some documents, making it difficult to see.
If this toolbar could be temporarily hidden or moved, it would make the preview screen easier to see.（日本語）
プレビュー画面を開くと、画面下に拡大率やページ数が表示されているツールバーが表示されるかと思いますが、
ページの下に固定されているため、ドキュメントによってはプレビュー画面が一部隠れてしまい、見づらいです。
このツールバーを一時的に隠したり、移動できるようにすれば、
プレビュー画面がより見やすくなると思うので、改善を希望します。47 votes
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