9991 results found

1. Create More Filters for User Details Reporting

   I am looking to have a User Details report automatically filter out platform users from managed users. Additionally, I'd like to see some other configurations of user outputs:

   All Users (managed, unmanaged, external, and platform users)
   Managed Users (managed users ONLY [without platform users])
   Platform Users (only platform users)
   Unmanaged Users (unmanaged users)
   External Users (external users)
   Managed and Unmanaged (managed [not platform] and unmanaged users)
   Managed and Platform Users (managed users report as of today)

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2. API Support for Managing Shared Links on Hubs

   This request is to add Box API capabilities to view, create, update, and remove Shared Links for Hubs. Currently, there is no API support for managing Shared Links on Hubs, which limits automation and integration with enterprise workflows.

   Enabling this functionality would allow for programmatic control of Hub sharing, improve governance, and support scalable content distribution strategies.

   15 votes

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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3. Hover over file name

   I see that a hover option to view whole file names was offered in 2022. This used to work fine for me but recently stopped. I can no longer hover to see whole file names and have to go back to opening the doc to view full names. Am I the only one having this problem or did it stop for everyone?

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4. Show Folder size

   Please add feature to show size of a folder not just number of files.

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5. Allow the possibility to have several several MFA as a backup

   Many website allows to have multiple secure key for example, so if you have lost your main secure key, then you can still use the backup one.
   I have 2 secure keys and I have them configured in parallel, and BOX.com is the one of the only website that doesn't allow such use case.

   1 vote

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6. Box Sign: Prevent automatic managed account creation for login-required external signers

   Problem statement
   When a Box Sign request is sent with Login Required, recipients without an existing Box account must create one before signing. If their email domain belongs to an enterprise with Auto Enrolment enabled, this results in a managed enterprise account being created even though the user only needs to sign a document.

   Requested enhancements
   • Allow login-required signing without provisioning a managed Box account.
   • Exempt Box Sign account creation from Auto Enrollment.
   • Allow administrators to configure this behavior.

   This would be particularly valuable for enterprise-to-enterprise signing workflows where recipients are not intended to become Box users.

   The current workflow is broken as SSO restriction doesn't allow the staged user to login or complete the sign-in process anyways, essentially making the pre-provisinoing\staging unwanted\stale entry.

   Problem statement
   When a Box Sign request is sent with Login Required, recipients without an existing Box account must create one before signing. If their email domain belongs to an enterprise with Auto Enrolment enabled, this results in a managed enterprise account being created even though the user only needs to sign a document.

   Requested enhancements
   • Allow login-required signing without provisioning a managed Box account.
   • Exempt Box Sign account creation from Auto Enrollment.
   • Allow administrators to configure this behavior.

   This would be particularly valuable for enterprise-to-enterprise signing workflows where recipients are not intended to become Box users.

   … more

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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7. Request for AI Unit Usage Limits by User and Group

   We would like the ability to control AI Unit consumption at both the user and group levels.
   Currently, AI Unit usage can be difficult to manage across different departments and user types. We would like administrators to be able to:

   Set AI Unit usage limits for individual users
   Set AI Unit usage limits for groups or departments
   Receive alerts when usage approaches configured limits
   Prevent excessive AI Unit consumption and improve cost control

   This enhancement would help organizations govern AI usage more effectively and allocate resources according to business needs.

   1 vote

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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8. Request for a Role That Can Manage Collaborators Without Access to Folder Settings

   We would like to request an enhancement to Box's permission model.
   Business Requirements
   Our organization has the following requirements:

   Delegate collaborator management to designated power users.
   Restrict folder configuration and administrative settings to the IT department only.

   Current Limitation
   Currently, we cannot satisfy both requirements simultaneously with the existing roles.
   Option 1: Power Users as Co-Owners

   Power users can manage collaborators, which meets our first requirement.
   However, they can also modify folder settings, which conflicts with our governance policy.

   Option 2: Power Users as Editors with Collaborator Management Enabled

   Power users can manage collaborators without having access to all folder settings.
   However, general users must be assigned roles such as Viewer Uploader.
   As a result, general users are unable to delete files, which does not meet our operational requirements.

   Requested Enhancement
   To address these challenges, we would like Box to provide one of the following:

   A new role similar to Co-Owner that can manage collaborators but cannot modify folder settings.
   A granular security or permission setting that allows administrators to:

   Grant collaborator management privileges, while
   Restricting access to folder configuration and administrative settings.

   This enhancement would enable organizations to delegate day-to-day access management while maintaining appropriate governance and control over folder settings.
   Thank you for considering this request.

   We would like to request an enhancement to Box's permission model.
   Business Requirements
   Our organization has the following requirements:

   Delegate collaborator management to designated power users.
   Restrict folder configuration and administrative settings to the IT department only.

   Current Limitation
   Currently, we cannot satisfy both requirements simultaneously with the existing roles.
   Option 1: Power Users as Co-Owners

   Power users can manage collaborators, which meets our first requirement.
   However, they can also modify folder settings, which conflicts with our governance policy.

   Option 2: Power Users as Editors with Collaborator Management Enabled

   Power users can manage collaborators without having access to all folder… more

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   0 comments  ·  Governance  ·  Delete…  ·  Admin →
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9. Implement XAA for Box GCP

   Implement XAA for Boc GCP so users using their own private AI tools cannot link/authenticate them with their own Box Enterprise (work) instance.

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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10. Please review the reordering of menu items and consider using a pop-up display.

    Because “Hide this folder,” “Share,” and “Update folder” are arranged vertically, users are more likely to click the wrong option during operation.
    In particular, a user trying to select “Share” may accidentally click “Hide,” causing the folder to disappear from the list and making it difficult to tell whether the folder was deleted by mistake or merely hidden.
    In addition, because no confirmation pop-up (reconfirmation message) is shown when “Hide” is clicked, there is insufficient protection to prevent accidental actions.

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Metadata Save and Cancel options on folders

    I'd like to request to include the Save and Cancel option for Metadata on a folder.
    Metadata (retention) templates are applied immediately upon selection on a folder. Because the interface does not feature a secondary "Cancel" or "Save" button, the policy takes effect the moment the template is chosen (=added), making any subsequent cancellation irrelevant to the already-applied configuration. This behavior does not occur when adding metadata to individual files.

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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12. Rotate PDF files within Box Sign

    There is currently a feature request that is labelled as on the roadmap to be able to rotate/zoom PDFs in Box Preview. We are requesting that this feature also be implemented in Box Sign as it is a pain to have to open PDF files in Acrobat to just rotate them, then save them, then upload to Box Sign.

    4 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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13. Add Ability to Filter by "Status" In User Details Report

    Refine User Details Report by adding user "status" as a filter

    3 votes

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14. Prevent LFO from occurring due to Box Relay

    When running folder actions (copy/move/delete) in Relay workflows, if the source or destination folder contains a large volume of content, that folder may become subject to LFO, causing files to be locked and preventing other users from accessing them.

    Therefore, when a user attempts to configure a flow with a folder that could be subject to LFO, we want to prevent unexpected LFO by clearly indicating on the flow creation screen that the workflow cannot be created due to LFO—for example, by displaying an error message or making the folder unselectable.

    〈Box RelayによるLFOの発生防止〉
    Relayのワークフローでフォルダアクション（コピー／移動／削除）を実行する際、コピー元またはコピー先のフォルダに大量のコンテンツがあると、そのフォルダがLFOの対象となり、ファイルがロックされて他のユーザーがアクセスできなくなる場合があります。

    そのため、LFOの対象になり得るフォルダをフローに設定しようとした時点で、フロー作成画面でエラーメッセージを表示する、または該当フォルダを選択不可にするなどの対策により、「LFOの影響で当該ワークフローは作成できない」ことを明確にし、想定外のLFO発生を防ぎたいと考えています。

    8 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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15. Add an Option to Hide Global IP Address in Box Sign Signature Logs

    Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.

    In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.

    For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign signature logs.

    〈Box Sign署名ログでグローバルIPアドレスを非表示にするオプションを追加する〉
    現在、Box Signで署名依頼を行うと、署名完了後に取得できる署名ログに署名依頼者のグローバルIPアドレスが表示されてしまいます。
    グローバルIPアドレスは会社の規定として機密情報として扱う重要な情報です。
    そのため、依頼先の相手が閲覧できる署名ログに表示されるのは非常に困ります。
    プライバシー保護や会社規定への準拠のため、Box Signの署名ログにグローバルIPアドレスが記録・表示されないようにする機能を実装してほしいです。

    Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.

    In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.

    For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign… more

    9 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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16. Automate Outcome Based on Metadata Field Change

    We would like an Automate outcome based on a change to a metadata field that was assigned in a previous outcome. An example would be in an HR recruiting workflow when the Role Stage metadata field changes to BC Complete a Send Notification outcome fires notifying applicable teams, HR, IT, Manager, etc. to begin preparations for the new employee.

    As it stands now, the only way we've found to do this is by assigning a task to the recruiter.
    
    The issue is that there are always multiple positions being worked at any given time and some positions take weeks or months to fill so the task stays open for this time, along with all others. this is confusing/frustrating for her.

    We would like an Automate outcome based on a change to a metadata field that was assigned in a previous outcome. An example would be in an HR recruiting workflow when the Role Stage metadata field changes to BC Complete a Send Notification outcome fires notifying applicable teams, HR, IT, Manager, etc. to begin preparations for the new employee.

    As it stands now, the only way we've found to do this is by assigning a task to the recruiter.
    
    The issue is that there are always multiple positions being worked at any given time and some positions take weeks or… more

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    0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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17. Enable Metadata Cascading and Autofill on Folders

    It would be very helpful to have the ability to enable cascading and autofill on folders when a metadata template is added as an outcome. In our case, we create new folders for each new position requested and being able to automate the process of applying a metadata template to files added to the folder and then have the metadata populated would be save a lot of time and effort for our HR team.

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    0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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18. Box Doc Gen Outcome Doesn't Keep Values

    Using the Doc Gen outcome in Automate, we've found that when a change is made to a Doc Gen template, an update to the workflow outcome is required. This is expected behavior. However, performing that update causes all previously assigned field values to be cleared, requiring the user to manually reassign each one — even when the template change had no effect on any variable or field mapping.
    We have several Doc Gen templates with more than 50 fields, and a few exceeding 70. Reassigning all values each time a minor change is made is not practical at scale. Until this is addressed, we will be unable to migrate many of our existing Relay workflows to Automate. Thank you.

    Using the Doc Gen outcome in Automate, we've found that when a change is made to a Doc Gen template, an update to the workflow outcome is required. This is expected behavior. However, performing that update causes all previously assigned field values to be cleared, requiring the user to manually reassign each one — even when the template change had no effect on any variable or field mapping.
    We have several Doc Gen templates with more than 50 fields, and a few exceeding 70. Reassigning all values each time a minor change is made is not practical at scale. Until… more

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19. Put all bullets, numbering, alignment , and highlight buttons on the toolbar

    When using Box Notes it is very annoying to have to click an additional dropdown every time I need to add bullets/numbering or change text in my document. There are only 3 options for bullets and numbering and 4 for alignment; could we just put them all on the toolbar, at least when space allows? It's a really thick toolbar as-is; many ways to arrange it. But the extra clicks all the time is frustrating. Highlight should also be pulled out from text color, especially since it doesn't remember that you were working in the highlight section the next time you click it.

    When using Box Notes it is very annoying to have to click an additional dropdown every time I need to add bullets/numbering or change text in my document. There are only 3 options for bullets and numbering and 4 for alignment; could we just put them all on the toolbar, at least when space allows? It's a really thick toolbar as-is; many ways to arrange it. But the extra clicks all the time is frustrating. Highlight should also be pulled out from text color, especially since it doesn't remember that you were working in the highlight section the next time… more

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20. Allow Specification of Signer Assignment in Create Box Sign request API

    When creating a Box Sign request currently, the user is limited to setting "isdocumentpreparationneeded": true if they want to assign people to specific fields. The API can be enhanced to allow the API caller to specify which signer is assigned to which field. I imagine it would be similar to the "prefilltags" feature of the API. You can specify which field you want to prefill based on the "documenttagid" (reference image below). It can be similar to this but instead you map the email of the person to the field they are assigned to.

    In short, the API allows the caller to:
    - Specify which fields a signer must fill out, based on the template.
    - Not require document preparation so the process can be more automated.

    When creating a Box Sign request currently, the user is limited to setting "isdocumentpreparationneeded": true if they want to assign people to specific fields. The API can be enhanced to allow the API caller to specify which signer is assigned to which field. I imagine it would be similar to the "prefilltags" feature of the API. You can specify which field you want to prefill based on the "documenttagid" (reference image below). It can be similar to this but instead you map the email of the person to the field they are assigned to.

    … more

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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