5479 results found

1. Improve online Permissions integrations with Box Drive to local Applications (Excel)

   If a user is a "View only" collaborator in a folder on Box and they attempt to open a file with a program like Excel through Box Drive, they will receive an error message from Box Drive about not having permissions to save changes. This happens even if no changes are made, and the user is left with 'unsynced' files they must reconcile.

   In a similar experience on a "real NTFS" volume, Excel would display "Read-Only" beside the title of the file. No errors would be displayed unless the user attempted to actually save to the directory.

   Excel is not being made aware of the permissions in place ON Box and only sees the R/W permissions for the Users' local drive.
   This might affect other applications, but Excel is where we ran into it.

   If a user is a "View only" collaborator in a folder on Box and they attempt to open a file with a program like Excel through Box Drive, they will receive an error message from Box Drive about not having permissions to save changes. This happens even if no changes are made, and the user is left with 'unsynced' files they must reconcile.

   In a similar experience on a "real NTFS" volume, Excel would display "Read-Only" beside the title of the file. No errors would be displayed unless the user attempted to actually save to the directory.

   Excel is… more

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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2. Provide ability to obtain actual Windows path to a file in Box Drive.

   Rather than use shared links, customer wants to access files via direct windows paths

   3 votes

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   1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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3. Request to improve the behavior of files with "Download and Print Restrictions" set on Box Drive

   In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
   Depending on when you set this label classification, Box Drive may not have the limitations you expect.
   I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

   The specific steps and events are as follows.
   1. Open the file before setting the classification label in Box Drive.
   2. Edit, save and close the file.
   3. Set a classification label for the file.
   4. Open the file in Box Drive.
   5. Although I have applied "download and print restrictions," I can open and save files on Box Drive. You can also copy to a local drive.

   Shield > アクセスポリシー で、セキュリティコントロールに「ダウンロードと印刷の制限」を設定したポリシーの分類ラベルを作成しています。
   この分類ラベルを設定するタイミングによって、Box Driveで期待する制限がかからない場合があります。
   「ダウンロードと印刷の制限」が設定されたファイルは、設定された時点からBox Driveでファイルを開いたりコピーしたりできないように改善をしてもらいたいです。

   具体的な手順と事象は以下のとおりです。
   １．分類ラベル設定前のファイルをBox Driveで開く。
   ２．編集、保存してファイルを閉じる。
   ３．当該ファイルに対して分類ラベルを設定する。
   ４．当該ファイルをBox Driveで開く。
   ５．「ダウンロードと印刷の制限」を適用しているが、Box Driveでファイルが開けて、保存もできる。ローカルドライブへのコピーもできる。

   In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
   Depending on when you set this label classification, Box Drive may not have the limitations you expect.
   I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

   The specific steps and events are as follows.
   1. Open the file before setting the classification label in Box Drive.
   2. Edit, save and close the… more

   4 votes

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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4. Increase the start-up speed of Box Drive. It is SOOO slow to start!

   Every time I have to restart my computer it takes Box Drive a good 5-10 minutes to start. This is unacceptable for such a large enterprise like this. Even accessing my offline files cannot be done until Box Drive completely starts.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Sharing File paths with others in my organization on box drive

   Before my company switched to box we had a mac server. When directing people to files on this server we used a utility called PathSnagger where it copied the file path which you could then email to someone and it would become a clickable hyperlink. When you click it, it took you directly to that location on the server. It was great to be able to do this.

   With box, we cannot do that any longer with this utility because it copies the fully qualified path to your local computer. file:///Users/[username]/Library/CloudStorage/Box/[folder name]/[file or folder name] and since the recipient is on their own computer, the path breaks.

   We also all are using box drive to work locally rather than in a browser.

   I know we can copy or email a shared link to people, but that takes you to view it in a browser.

   What would be AMAZING if at all possible, would be for box to either be able to detect if a user has box drive installed and when they click the shared link, it instinctively knew you had it installed and throw a popup that says, "Would you like to open this link in box drive on your computer?" (or something similar) or if the browser view could identify that the viewer has box drive installed and include a button in the browser view that says something along the lines of "reveal in box drive"

   I know that Zoom can do something like this. when you click a zoom link to join a meeting, it takes you to your browser and shows a popup "Do you want to allow this page to open “zoom.us.app”?" and you can click Allow and it launches zoom.

   Before my company switched to box we had a mac server. When directing people to files on this server we used a utility called PathSnagger where it copied the file path which you could then email to someone and it would become a clickable hyperlink. When you click it, it took you directly to that location on the server. It was great to be able to do this.

   With box, we cannot do that any longer with this utility because it copies the fully qualified path to your local computer. file:///Users/[username]/Library/CloudStorage/Box/[folder name]/[file or folder name] and since… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Add verification question when moving files in Box Drive using File Explorer

   In the web box.com environment moving folders or files is verified with a question. This is not the case using Box Drive and moiving files or folders using File Explorer.

   A similar question as in box.com and if you delete files in Files Explorer should have been added for moving files in Box Drive. By accident root folder containing hundreds of GB may be moved and hidden into subfolders causing severe problems.

   3 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Use Box (cloud, not drive) as browser's download location

   I need a solution for preventing files downloaded from the web from being saved directly to my device. This puts sensitive client information on the device and requires me to delete the file after uploading it to Box, and hackers can still find information on a hard drive that has been "deleted". It would be much more secure if I could select Box as the browser's location where all downloads are stored. It seems this should be possible with Box's browser extension.

   Box Drive is not an acceptable solution for this since it is just as accessible as all the other storage locations on my computer should my computer be compromised.

   I need a solution for preventing files downloaded from the web from being saved directly to my device. This puts sensitive client information on the device and requires me to delete the file after uploading it to Box, and hackers can still find information on a hard drive that has been "deleted". It would be much more secure if I could select Box as the browser's location where all downloads are stored. It seems this should be possible with Box's browser extension.

   Box Drive is not an acceptable solution for this since it is just as accessible as… more

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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8. Allow Users to 'Remove' all files from their BOX Drive as a right-click command

   It would be nice, instead of logging out of BOX Drive on my personal computer to 'remove' all files on my personal device (so anything that was cached or downloaded). Instead of having to 'log out' of the BOX drive app.

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Add a BOX datastore to allow native search on Windows

   Box can only be searched with the box search window, ctrl+shift+alt+b which is a workflow downgrade because it is not possible to search in a file browser and also it is much slower.

   The solution is to provide Windows with a BOX data store and send notification to the indexer when files are synced or changed, then search service will take care of everything for you and we win!
   The benefit of this method is that you have full control over what you feed the indexer so there is no security risk. For example you can let only filenames for viewer permissions, filename + content for edit permissions.
   reference: https://docs.microsoft.com/en-us/windows/win32/search/-search-indexing-process-overview

   The extra benefit of such solution is that you can deprecate the search code, less code to maintain = happier coder = more time for things that make the customer happy.

   Box can only be searched with the box search window, ctrl+shift+alt+b which is a workflow downgrade because it is not possible to search in a file browser and also it is much slower.

   The solution is to provide Windows with a BOX data store and send notification to the indexer when files are synced or changed, then search service will take care of everything for you and we win!
   The benefit of this method is that you have full control over what you feed the indexer so there is no security risk. For example you can let only filenames for… more

   8 votes

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. differentiate owner in "windows explorer"

    no way to differentiate folders I own and folders shared with me using box drive with windows explorer interface

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Help me find all the folders on my Box Drive that I have set to Offline.

    I set some folders of images, PDFs and other assets I use a lot to 'Offline' in Box Drive, also for projects I'm working on. However, over time this means a lot of syncing to my drive or for security reasons I want to put everything to Online. I'd love a way to search for all folders that are set to Offline so I can set all or some back to Online. As an alternative, one button in Box Drive that puts all Offline folders back to Online so I know I'm 100% in the cloud again.

    6 votes

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    3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Cross-platform Box Drive with multiple accounts needed

    I realize this has been asked for in the past, but dismissed without much explanation of why it is "not planned." I'm the admin of a Box enterprise account. Co-admins in our enterprise org require user-level file access to perform their job duties. While our corporate policy does permit employees to use their Box accounts for personal data, there are numerous issues with this:

    1) I travel frequently, and need offline file access, from my computer and devices; can't do that if I have to log out and back in.
    2) Box Drive on mobile devices is not particularly useful if I have to keep logging out and back in, nor easy to do with two factor auth using hardware token.
    3) We'd have policy conflicts. First, I don't want every personal collaboration showing up as an external collaborator in our Box enterprise account, as those require routine audit. Second, our enterprise settings restrict certain types of collaboration I may want to use for personal collaborators. Third, we have retention policies and governance policies that may conflict with my personal files.
    4) Obviously, if I were to end my employment, then it's a big nightmare to extract my data to a personal account.
    5) I don't want our co-admins having access to my personal files, even if they aren't supposed to be looking at them.

    I realize this has been asked for in the past, but dismissed without much explanation of why it is "not planned." I'm the admin of a Box enterprise account. Co-admins in our enterprise org require user-level file access to perform their job duties. While our corporate policy does permit employees to use their Box accounts for personal data, there are numerous issues with this:

    1) I travel frequently, and need offline file access, from my computer and devices; can't do that if I have to log out and back in.
    2) Box Drive on mobile devices is not particularly useful… more

    6 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Allowing Box Drive to be enabled or disabled for specific users or groups

    I have found it inconvenient that Box Drive can only be enabled or disabled for all users uniformly.

    I believe that allowing Box Drive to be enabled or disabled for specific users or groups would provide more flexible operation. Implementing this feature could enhance security and operational efficiency. I would greatly appreciate your consideration of this request.

    2 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Gap in deleting a file being locked between WebApp and Box Drive

    In WebApp, collaborators don't have trash menu against the locked file, meaning collaboration cannot delete it during being locked. However, they are able to remove the locked file from their drive and leave an error in problem items. This deletion can only be done within Box Drive and the file isn't actually deleted. After removing the file lock, Box Drive will make it effective on Box. This can lead the users to create a same item before removing the file lock, and edit.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Box Drive should ignore files would be in a hidden folder/directory

    Box Drive should ignore files would be in a hidden folder/directory. For example, this file has a parent folder that is named ".Rproj.user" which starts with a dot.

    Box/Project plans/epigenomics/.Rproj.user/BE079F78/sources/session-2efd7e0c/lock_file

    2 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Ability to manually update a Box Drive version (menu option)

    I would like to see version update added to the right-click menu of the app so that I can manually update when the latest version of BoxDrive is released.

    Currently, Box Edit and Box Drive are designed to automatically update their versions, but depending on the user, the timing of implementation may be delayed or there may be cases where the version is not automatically updated.
    In order to deal with this, we have to uninstall and reinstall the tool, which is very inconvenient.
    Therefore, I would like to see version update added to the right-click menu of the app so that I can manually update it when a new version is released.

    【日本語】
    BoxDriveの最新バージョンがリリースされた時に手動で更新できるようにアプリの右クリックメニューにバージョン更新を追加して欲しい。

    現在、Box Edit、Box Driveは自動でバージョン更新する仕様となっているが、ユーザにより実施タイミングが遅れる場合や、自動更新されないケースが発生します。
    対応としてツールをアンインストールし、再インストールする必要が出ており、非常に不便です。
    そのため、新しいバージョンがリリースされたら、手動で更新できるようにアプリの右クリックメニューにバージョン更新を追加して欲しい。

    I would like to see version update added to the right-click menu of the app so that I can manually update when the latest version of BoxDrive is released.

    Currently, Box Edit and Box Drive are designed to automatically update their versions, but depending on the user, the timing of implementation may be delayed or there may be cases where the version is not automatically updated.
    In order to deal with this, we have to uninstall and reinstall the tool, which is very inconvenient.
    Therefore, I would like to see version update added to the right-click menu of the… more

    8 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Display of confirmation message screen to prevent accidental operation of Box Drive

    When using Box Drive, it is common for users to accidentally delete, move, or copy files.

    When manipulating large numbers of files, this failure can lead to serious information leaks and other problems.
    Therefore, it would be helpful to improve functionality such as displaying a confirmation message when deleting, moving, or copying files to better prevent accidental operations.

    6 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Thumbnail Support for Box Drive

    Especially useful in a marketing/creative shared folder

    202 votes

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    28 comments  ·  Box Drive  ·  Delete…  ·  Admin →
    delivered  ·  AdminAnonymous (Admin, Box) responded

    This feature was delivered for Windows in Box Drive v2.25 and for macOS in Box Drive v2.40!

19. Be able to move files on Box online and have it update in Box Drive without having to log out.

    When moving large folders via Box online, the folder dissapears within Box Drive. According to Box, this is intended behavior, and requires the user to log out of the software and log back in, which resets what is synced. Box Drive should be able to update folder changes without having to sign out of the account.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Box Reports User Details - Distinguish download to local disk vs. download using Box Drive

    Want a way to tell if the user downloaded it locally to their machine vs. just opening the doc via Box Drive/Office App/Box website. This feature would be extremely helpful to when a user is leaving the company and we want to know if they are “taking company docs”. Having “download” for simply opening and editing a doc is mis-leading. Would be super helpful to differentiate between the two.

    2 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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