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4063 results found

  1. Able to get Box user ID by querying the username

    Hi, currently in order to find a box user id for ONE user, we need to use
    https://developer.box.com/reference#get-all-users-in-an-enterprise
    to get ALL users and then filter for the specific user.

    If would be nice if we can simply query a user's box user id by the username.

    1 vote

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    There is an optional parameter called `filter_term` which can be used to retrieve a user on the basis of the name or login. See link below and a snippet from the dev docs.
    https://developer.box.com/reference/get-users/#param-filter_term

    `filter_term`
    Limits the results to only users who’s name or login start with the search term.

    For externally managed users, the search term needs to completely match the in order to find the user, and it will only return one user at a time.

  2. User access provisioning

    Currently when provisioning folder access for users, the console looks messy with every item listed and 'none' shown next to the granted access - it would be more helpful to only show what they have access to and their level of access. Adding access to a new folder that exists could be done with a dropdown search box

    1 vote

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  3. Ability for users to edit user name with special characters

    Admins can update user names with the following characters: ! $ % ^ & = . + { } : ; / ? > < | ~ _ `. But users can't modify their name with those characters on the Profile screen of the user's individual Account Settings.

    1 vote

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  4. allow admins to access new user account without onboarding

    when a new user is added to our Enterprise a new user onboarding workflow is started. As an admin I would like to access the new users account without being hampered by the onboarding workflow. I would like to leave the workflow for the new user to step through but I can't get to their 'all files' if that hasn't happened.

    1 vote

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  5. Need warning message when different filename/extension is uploaded using "Upload New Version"

    User can upload a new version with different filename/extension from the current version using "Upload New Version" feature. User should be prompted when this happens as this is often the user error.

    28 votes

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    researching  ·  5 comments  ·  Web App  ·  Admin →
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  6. Provide/enable a filter by Target User

    On-screen filters in Box Shield Dashboard, should include a filter for TARGET USER to enable all/selection of alerts related to person to be listed

    3 votes

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    0 comments  ·  Shield  ·  Admin →
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  7. 24 votes

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    1 comment  ·  Web App  ·  Admin →
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  8. External User Box Access Workflow

    We'd like a modification to the external user workflow and change the text of "Not a part of <Company Name> Company"

    Many external users click the "Part of <Company Name>" button as they assume incorrectly this is the proper path as they are doing business with the Company.

    There is room for improvement on either the current text, addition of clarifying text, or a modified workflow.

    1 vote

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    not planned  ·  0 comments  ·  Web App  ·  Admin →
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  9. New role that can be changing other collaborator role but doesn't have right to do new invite.

    Would like to a user role that cannot add collaborators but can change the privileges of each collaborator who has already collaborated, it is not possible to invite new users, but a user who can change existing roles is possible.
    Allow more granular permission collaboration.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  10. [Fix] Poor support for moving drive and recognizing existing content

    I had to disconnect a drive and Box sync broke and has been a massive pain to get working again. When the drive was reconnected, Box couldn't reuse the old folder, and once it started a new folder, I didn't appear to have the option to change it.

    I uninstalled and reinstalled Box sync so I could point it at the original directory it used with all the files still in place. It did not recognize any of the files. Instead, it renamed all the folders, downloaded duplicates of everything, and then ran out of space on my cloud storage…

    2 votes

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    0 comments  ·  Box Sync  ·  Admin →
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  11. Support same user account (E-Mail) across multiple sandboxes

    We use multiple sandboxes for testing varying functionality across business units and this requires a new "functional" mail account to be setup for each (which is a time consuming process). We need to be able to use the same e-mail (user account) across all of our sandboxes.

    2 votes

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  12. Copy file from relay should version the target, not create a new file

    We have a release workflow, where documents are being copied to a shared environment after they have been approved. This works well for the first version of the document.

    However, if we change the document and send it through the approval process again, Box creates a new document at the target area. Box does NOT create a new version of the existing document.

    Since this process is really key to creating "Quality Managed" documentation, Box relay should offer to version an existing document. Defaulting to creating a new document, makes Box unusable for these kind of approvals.

    14 votes

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    2 comments  ·  Workflow  ·  Admin →
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  13. User management settings in mobile app

    We would like user management access within the mobile iOS app. We would like to be able to reset a password on the fly as well as deactivate someone quickly if we are not near our computer.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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    not planned  ·  tosin responded

    Thank you for the suggest! This is not an area in which we will invest.

    App usage would be sporadic and would not drive engagement as much as dedicating our resources towards our existing apps.

  14. Binding existing files/folders to a virtual folder for sharing

    Situation
    I've been working on several projects for a client, with a main folder for each project containing the project files, organised in sub folders. My client asked me if it was possible to point him to one folder that contained the neccessary files from each project for simplified access, without having to send him multiple sharing links to each folder instead.

    Approach
    Normally I would set up that folder on my local computer, put in all the necessary files and upload it, providing a sharing link to my client.

    Suggestion
    What if it was possible to bypass this step…

    2 votes

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    0 comments  ·  Box Tools  ·  Admin →
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  15. Ability for Legal Hold to notify user before they drop file in Trash

    Ability for Legal Hold to notify user before they drop file in Trash

    2 votes

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    0 comments  ·  Governance  ·  Admin →
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  16. About modifying storage values in the User Details report

    <About modifying storage values in the User Details report>
    Just like the storage value of Insights in the Admin console has been corrected, we request that the user details report will also be corrected to display more correct values.
    Due to the UI change, the Insights storage in the management console now displays a relatively correct value, but the user details report has not been corrected and is now showing a lower value.
    As a result, there is a difference between the storage value in Insights and the total storage value output in the user details report.

    <ユーザーの詳細レポートのストレージの値の修正について>
    管理コンソールのインサイトのストレージ値の修正がされたように、ユーザー詳細レポートもより正しい値が表示されるよう修正をお願いします。
    UI変更に伴い管理コンソールのインサイトのストレージは比較的正しい値が表示されるようになったが、ユーザーの詳細レポートでは修正されておらず少なく表示されています。…

    2 votes

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  17. Add Annotation and Task details to User Activity Report

    Currently the UAT does not include details about the actual text a user entered into a task or annotation (but does for comments). As the system allows those fields to be edited and/or deleted we must also now show those details so we know what was edited or deleted.

    2 votes

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  18. prevent saving files on local disk to folders that the user does not have access to.

    Prevent saving files on local disk to folders that the user does not have access to. At present just a warning pops up but non-tech-savvy users don't know what to do with that, and the errant files can only be found by logging in as that user on that particular machine. If there was some way to not allow invalid local saves it would be very helpful!

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  19. Ability to open a file in Box Drive from a shared link accessed via the web

    After opening a shared link in Web App, a user should be able to open the file directly in Box Drive.

    120 votes

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    22 comments  ·  Box Drive  ·  Admin →
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    This feature is not currently planned, but it is a second-priority item for our team. A related feature—the ability to open a file in Box Drive from the web app—is on our roadmap and will be an initial step toward supporting this request. We will keep you posted on updates; please continue upvoting this request, as it helps us prioritize improvements. Thanks for your collaboration.

  20. Install Box Sync on PC using existing Box Sync folder

    You have a published workaround here:

    https://support.box.com/hc/en-us/articles/360043691074-Box-Sync-Displays-Message-Select-Another-Folder-Location-

    This only describes how to download the Box Sync data all over again. I do not have high-speed internet, so this would take weeks to do.

    All I did was change out my storage drive. All of the Box Sync data was copied exactly, so all 50GB of data is still there. I just need to have it see that the files in the current folder are the same (you can use the filename, location, and file size). Syncing the file's timestamp with my PC would be a nice feature, as my PC…

    2 votes

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    0 comments  ·  Box Sync  ·  Admin →
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