9637 results found

1. I would like the "Shared Link Report" to display information about the issuer of the shared link

   Currently, the "Shared Link Report" does not output information about the issuer of a shared link, so you will need to check this in the "User Activity Report."
   It is very inconvenient to have to print out two reports each time, so we would like to request an improvement to the functionality so that information about the issuer of the shared link is also displayed in the "Shared Link Report."
   (日本語)
   タイトル：「共有リンクレポート」に共有リンクの発行者の情報も表示してほしい

   現状「共有リンクレポート」では共有リンクの発行者の情報は出力されず、「ユーザーアクティビティレポート」で確認する必要があります。

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2. The location filter overrides the file type filter in Box Apps

   When using the location filter in a Box App, the File Type filter (where you can select if you want folders and what file type) stops working. We use cascading metadata on some folders as well as nested folders for organization.

   When we pull all cases together in a Box App we want to remove the folders from the view because they are not relevant. This is fine until we want to further filter using the location and then all the folders are returned as well.

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3. 'Does not contain' filter for name field in Box App

   We would like to be able to exclude content from a Box App view using a 'does not contain' operator. This would help us to narrow down content that is returned in a view.

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4. Improvement of search within the trash

   We want to search the contents of the Trash in the Search window, as before.
   In the new UI, we need to open the search panel first to specify the trash as a destination.
   This is inconvenient, and we would like it to be improved as before.

   以前と同じように、検索ウインドウでごみ箱内を検索したい。
   新ＵＩでは、まず検索パネルを開いてごみ箱を検索先に指定する必要があります。
   これは不便なので、以前のように改善してほしい。

   16 votes

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   0 comments  ·  New UI  ·  Delete…  ·  Admin →
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5. Ability to create custom re-usable fields

   I want to create custom versions of standard fields and save them for reuse on future documents that I send.
   Custom fields help speed up the document preparation by allowing me to reuse previously created fields customized for my needs.

   Custom fields work like any other standard field. I can just place it on my document, and it retains all of the field properties I defined previously, such as font styles, validation, title, options for radiobuttons/dropdowns and others.

   3 votes

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   2 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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6. Only folder owners and co-owners can send collaborator invites and add this folder to a Hub

   In the Box Support article: https://support.box.com/hc/en-us/articles/25870093558675-Adding-Content-to-Box-Hubs, it says this checkbox reads "Only folder owners and co-owners can send collaborator invites and add this folder to a Hub"

   The actual setting in Box only says "Only folder owners and co-owners can send collaborator invites" leaving out the part about Box Hubs, this needs to be updated.

   This also relates to: https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/48513617-unable-to-add-a-content-to-a-hub-site-due-to-folde where this setting really makes no sense as inviting collaborators really has nothing to do with attaching files and folders into a Box Hub.

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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7. playback speed controls for audio or video files

   At the moment, the Box Mobile app for iPad doesn’t include playback speed controls for audio or video files, so I suggest to add this function. The web already has this function. It would enhance the audio user playback!

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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8. I want to ensure that clients cannot forward links that I send with intellectual property. When clients/customers order my products, I want

   I want to ensure that clients cannot forward links that I send with intellectual property. When clients/customers order my products, I want them to have a downloadable link (without having a box account) to access the document(s). I do not want to send a passcode for access (unless it is required).

   I tested out this feature with a few of my email accounts not linked to my Box account. I also tested it out with a Box user in with account access, but to an email not linked to Box.

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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9. Way to close any open editing sessions.

   It would be beneficial to have a way to close any open editing sessions.

   We have run into this issue multiple times where sessions are stuck open, and folks are unable to remove or edit documents, do to this issue.

   3 votes

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10. Feature Request – Enable "Favorites" Feature on Box Drive

    The 'Favorites' feature in Box allows users to quickly access frequently used files and folders by marking them as favorites. However, adding folders to 'Favorites' is only available through the Box web app and is not supported on Box Drive, the desktop application.

    5 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Box integration sending emails with inconsistent formatting

    Box integration is sending unusal format to emails resulting in + between each word. This was reported and found Thanks for testing and sharing your observations. The behavior you’re seeing with the + signs in the subject and body is due to how the Box integration generates the Outlook on the web compose window. It URL-encodes spaces as +, which Outlook sometimes displays as spaces and sometimes shows literally — this explains why clearing the browser cache makes it look correct for the first attachment but not for subsequent ones.

    Essentially, this is a limitation of how the integration constructs the subject and body text, not an issue with your browser or Outlook on the web itself. Cache-clearing temporarily loads a fresh script that behaves slightly differently, but it doesn’t fully change the underlying encoding behavior.

    At present, there isn’t a reliable client-side fix. The only way to consistently get properly formatted subjects and links would be for the integration to generate the email body and subject using HTML or encoding via Microsoft’s Graph API rather than plain URL-encoded text

    Box integration is sending unusal format to emails resulting in + between each word. This was reported and found Thanks for testing and sharing your observations. The behavior you’re seeing with the + signs in the subject and body is due to how the Box integration generates the Outlook on the web compose window. It URL-encodes spaces as +, which Outlook sometimes displays as spaces and sometimes shows literally — this explains why clearing the browser cache makes it look correct for the first attachment but not for subsequent ones.

    Essentially, this is a limitation of how the integration constructs… more

    1 vote

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12. selecting a date on a file request page for mobile

    When I send a file request on Mobile page, it's difficult to select a correct date that I hope from a metadata template . I can not see the whole of the calender and it doesn't follow my touch action on the mobile screen.

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    2 votes

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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13. I would love if we could Embed AI Agents, and assign specific AI Agents to specific Hubs.

    Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

    I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
    1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
    2. Unlock the blue/white Box Cloud image (see: "RC HR Screenshot 0 - Embedded into Sharepoint.png")
    3. Read my instructions on the hub, ignore the folders in the hub, and click the Box AI button (see: "RC HR Screenshot 1 - user reads instructions.png")
    4. Change the Default AI Agent (see: "RC HR Screenshot 2 - default AI Agent.png")
    5. The user has to somehow know that they're using the default AI agent, and they need to use the dropdown to the proper HR Agent "HeberBot" (see: RC HR Screenshot 3 - Dropdown to proper Agent.png)
    6. then finally type their question.

    I would love for this to be simplified somehow. Can you suggest other ways, or let me know if there's something that box has planned to simplify this? The best outcome would be: I would love for my user to go to the HR site, and type questions to the correct AI Agent.

    So I guess this request can be broken down to 2 technical asks:
    1. Embed Box AI Agents/chatboxes directly into sharepoint.
    2. Allow admins to assign specific AI Agents to specific Box Hubs. ( For example, my HR agent to my HR document hub. And inherantly disallow the default Box AI agent, or other AI Agents)

    Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

    I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
    1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
    2. Unlock the blue/white Box Cloud image (see: "RC HR… more

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    5 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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14. Allow Multiple Enterprise IDs (EIDs) to be Defined as a Single Internal Organization (Tenant Federation)

    For security or operational reasons, it is common for a single enterprise to operate multiple Box tenants. However, when an organization's internal user scope ("company") is defined by its Enterprise ID (EID), users from these separate-but-related tenants are treated as external collaborators.

    This creates significant problems and reduces usability:

    Shared Link Restrictions: Users from a related tenant cannot access links shared with the "People in your company" permission level.

    Group Collaboration Issues: It is not possible to invite groups from a related tenant to collaborate on content.

    Reduced Security and Convenience: Collaborators from related tenants are flagged as "external," which can trigger stricter security policies (e.g., via Box Shield) and create unnecessary friction for users who are, in reality, internal employees.

    These limitations force administrators to use less secure sharing methods or manage a complex web of individual invitations, undermining the benefits of having separate tenants in the first place.

    Proposed Solution
    Develop a feature that allows administrators to designate other specific Enterprise IDs as part of their internal organization.

    This "Tenant Federation" or "Trusted EID List" would enable all users across the federated tenants to be treated as a single "company." By implementing this, the following would be possible:

    Users from trusted tenants could seamlessly access "People in your company" shared links.

    Collaboration invitations could be extended to user groups across all federated tenants.

    Security and governance policies (like those in Box Shield) could be applied consistently to all users within the true organizational boundary, removing the "external collaborator" status for trusted colleagues.

    This would provide a secure and efficient way to manage collaboration across the complex structures of modern enterprises.

    For security or operational reasons, it is common for a single enterprise to operate multiple Box tenants. However, when an organization's internal user scope ("company") is defined by its Enterprise ID (EID), users from these separate-but-related tenants are treated as external collaborators.

    This creates significant problems and reduces usability:

    Shared Link Restrictions: Users from a related tenant cannot access links shared with the "People in your company" permission level.

    Group Collaboration Issues: It is not possible to invite groups from a related tenant to collaborate on content.

    Reduced Security and Convenience: Collaborators from related tenants are flagged as "external," which… more

    1 vote

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    0 comments  ·  Admin Console  ·  Edit…  ·  Delete…  ·  Admin →
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15. Allow Custom Domain Email Addresses for Service Accounts and App Users

    Service Accounts and App Users are automatically assigned an email address with the @boxdevedition.com domain. This becomes problematic when a company's collaboration settings define internal users by their own corporate domain (e.g., example.com).

    Under this configuration, if a shared link's access level is set to "People in your company," the Service Accounts and App Users are treated as external users because their @boxdevedition.com email does not match the company's domain. Consequently, they are blocked from accessing these internal-only links, which hinders automated workflows and API-based processes.

    Proposed Solution
    Introduce a feature that allows administrators to change the assigned @boxdevedition.com email address for Service Accounts and App Users to an email address under a domain owned and verified by their company.

    By enabling this change, these accounts would be correctly identified as internal users within the tenant. This would ensure they can successfully access shared links restricted to "People in your company," allowing for seamless and secure integration with internal automated processes.

    Service Accounts and App Users are automatically assigned an email address with the @boxdevedition.com domain. This becomes problematic when a company's collaboration settings define internal users by their own corporate domain (e.g., example.com).

    Under this configuration, if a shared link's access level is set to "People in your company," the Service Accounts and App Users are treated as external users because their @boxdevedition.com email does not match the company's domain. Consequently, they are blocked from accessing these internal-only links, which hinders automated workflows and API-based processes.

    Proposed Solution
    Introduce a feature that allows administrators to change… more

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    0 comments  ·  Developer Platform  ·  Edit…  ·  Delete…  ·  Admin →
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16. Request for control over shared links for company users

    In order to share content quickly and securely with certain company users, we would like to request the following features

    ・Allow passwords to be set on shared links even when they are addressed to company users.

    ・Allow tenant default values for shared link expiration to be configured specifically for “company users.”

    【In Japanese】
    ＜タイトル＞
    会社ユーザー向け共有リンクの制御についての要望

    ＜本文＞
    会社のユーザーの一部に対して高速かつ安全にコンテンツを共有するため、以下の機能を希望します。

    ・会社のユーザー宛の共有リンクにもパスワードを設定できるようにしてほしい。

    ・共有リンクの有効期限のデフォルト設定について、「会社のユーザー」に限定したテナントデフォルト値を設定できるようにしてほしい。

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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17. Please eliminate the need to log in and out when updating the app

    When updating the app or fixing issues, we would like to avoid requiring users to log in and out whenever possible. For administrators, it is burdensome to notify employees about changes that need to be reflected.

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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18. Hubs - Add ability to arrange sections horizontally

    Will there eventually be an opportunity to arrange sections horizontally in the future? Thinking more like a canvas for a dashboard.

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    on roadmap  ·  2 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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19. Ability to create private subfolders in Parent folders, and limit Parent-level collaborators from accessing the private subfolder.

    Ability to create private subfolders in Parent folders, and limit Parent-level collaborators from accessing the private subfolder. Only added collaborators should be able to work in that subfolder.

    3 votes

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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20. Add a variable to assign a unique number when renaming a file with BoxRelay

    I would like you to add a variable that allows the signed file to be given a numbered name when multiple people sign the same file by setting up a Relay triggered by Box Sign.
    -in Japanese-
    Box SignをトリガーにRelayを組んで複数人が同じファイルに署名した場合に、署名したファイルに採番した名前を付けられるような変数を追加してほしい。

    2 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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