Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • or

629 results found

  1. Using Box with FTPS and MFA

    We would like to use automated scripts to upload files to Box using FTPS. We would also like MFA enabled for our internal users. Box has advised that:
    1. They do not provide service accounts to facilitate this
    2. They do not allow per-user control over MFA settings
    3. The process to login when MFA is enabled is manual and cannot be automated.
    4. FTPS only works with SMS MFA

    We would like the following product enhancements:
    1. Automated MFA Support: The ability for automated scripts to interact with MFA, perhaps through a secure token-based system or service account that…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Dashboards - Enhanced (and Exportable) Dashboards in Admin Console

    This request is for enhanced dashboards inside the Admin Console, specifically:
    1. Exportable dashboards
    2. Customizable - add options to choose custom date ranges, etc.
    3. Allow for a 'double click' into the charts to see far more information - for example, don't just show me the top 5 users by storage total (like we do now) -- also allow me to 'double click' on that chart to see my top 100 or 500 even.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We intend to improve the Insights dashboard to provide more interactivity and customization. We will be working on the prerequisites to enable those improvements this year and will revisit these suggestions once they have been completed.

  3. Allow companies with o365 and Gdocs to sign into either with different domains

    Companies have to be either or with o365 or gDocs and our company, for one, uses both with 2 different domains. We'd love to keep all our docs on box but currently we can't log in and get the functions of one without signing out of the other other and totally losing those integrations. We would like for Box to be able to accept 1 domain for o365 integration and a different domain for gDocs integration.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Notification to BOX Folder Co-Owner(s) when Owner has been removed/deleted

    The current behavior in BOX when a Folder owner is removed / deleted from the system is the Folder is no longer available.
    The process, in my experience, to recover the folder is not obvious, quick nor easy.
    I propose the BOX system notify all Folder Co-owners of a pending Folder removal / deletion and allow 2 weeks for the co-owner(s) to determine whether the Folder should be removed from BOX and if the decision is to keep the Folder active to determine the new Owner as well.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Changing default columns view in File Explorer with Box Drive - Move or hide sync status

    The recent 2.48.250 release has forced a new Sync column in File Explorer. This new column is fixed in position and can't be hidden. I, for one, don't care to have this column take us space in the Explorer as I have a smaller laptop screen.

    When you select the column and hide in Explorer, it shows up at the next refresh back in the same position.

    The integration with File Explorer should follow Windows 11 preferences and be adjustable just as OneDrive is.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Detailed List of Managed Users in Tenant

    We would like the option to view a detailed list of managed users in tenant that has all the information of the following that is provided in the Admin Console's Users & Groups":

    1. User Account Details
    2. User Access Permission

    In the case of a large enterprise with many users registered,
    this would greatly help check and sort through each user's permissions conveniently without having to click each user's profile.

    (Currently, neither "List enterprise users" API nor "User Details" report provide for this use case.)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Improve Sharing Sidebar UI

    In the Sharing Sidebar, how about moving "Shared Link" and "File Request" to the top and then using all that sidebar real estate down the right side to allow a longer list of permissions to be seen without having to click into the Collaborators menu? Will make reviewing/managing permissions by folder more efficient. Alternatively, instead of "+10 People, + 2 Groups," why not describe that menu: "Full Collaborator List" or something like that.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. The JUMP, the next upgrade from Personal Pro $79.99 a year, only 100GB storage to 3 users Business a year is:  $540 a huge GAP.  It would h

    The JUMP, the next upgrade from Personal Pro $79.99 a year, only 100GB storage to 3 users Business a year is:  $540
    a huge GAP.  It would have been nice to have something in between. For small users like me, 1 User 1TB or 2 TB of space for an extra fee. Please, your platform and service is very good. I have DropBox, lots of space BUT not friendly and cumbersome navigation, can’t stand it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Administrative Controls around shared links

    For Shared Links that are open to "People with the link" and no expiration date across our organization, we'd like to have the ability to:

    1. Disable these links up across all or selected users
    2. Restrict settings for the majority of our users so that all of these shared links have an expiration of 60 days or less
    3. Allow only a select group of users the ability to share links with way without expiration dates
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Reduce number of clicks to create Shared Link

    Regarding the new simplified sharing experience: The drop down to get a link to share has disappeared and now, anytime I want to get a link to share that will work for anyone with the link I have click four times 1) CLICK: Share This Folder, 2) Click to get access to link options, 3) Click to select must useful link type, and 4) click to copy the link.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Web interface improvements - New Folder creation

    Two things:
    1) Within the Box Web App, allow for the creation of a New Folder and other features when you "right-click" within the view area. Google Drive already has this.

    2) After clicking the "New" > "Folder", to create a new folder, a pop-up window appears. Please have the cursor automatically highlight the "Folder Name" field, so that you don't have to click within the text field first to type a name.

    These UI improvements will help with the overall experience. Thanks!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Cannot Search from Box app "Favorites" of iOS (iPhone/iPad)

    Cannot Search from Box app "Favorites" of iOS (iPhone/iPad)

    After updating the Box app on iOS (iPhone/iPad) to version 5.1.3, the search icon (magnifying glass) disappeared from the top right of the "Favorites" screen and search is disabled.

    Requesting for the improvement of the function so that search function is enabled from "Favorites" screen just like in version 5.1.2 of Box application.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Box drains my iphone 7 battery, even though it shouldn't be open or running in the background

    Each morning I use a "Numbers" app file which is saved to Box on my iphone so that I can use it on my MacBook pro. The problem is whilst I haven't directly opened the Box app to do this save, it opens and continues to run in the background and drain the battery (60% in an hour is typical). Eventhough in the app settings "Background app refresh" is off as is "Notifications", I can only stop this drain if I turn the phone off and back on again. I am running ios 14.2 and I keep all apps up-to-date.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    delivered  ·  0 comments  ·  Mobile  ·  Admin →
  14. When an app is disabled for use, the client ID should be displayed on error page

    When an app has been disabled, the error page displayed should surface the client ID in a manner that end users are familiar with instead of having to copy the URL and provide the ID from there. This is particularly useful because
    1) the name of the app is missing from the error page
    2) when it is a custom app that has been disabled it is removed entirely from the GUI which makes it difficult to track down.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Have a better way to show 'Full File Paths' for 'subfolders' in the web-app

    Since people can be invited to folders that have the 'same name' it can be hard to identify in your 'All Files' view which folder is in which account.

    Since you don't want to accidentally drop files in a folder that is shared with people outside your organization or vice-versa, it would be helpful to have a better way to identify which folder is from which account / directory structure.

    For now the recommended guidance is to have the full file path of you directory structure in the sub folders so personnel can see which sub folders are from which…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Report on NetSuite Transaction Box Content Folder URL to get the Box Item ID to map NetSuite Transaction to the Box Content Folder

    How to map or extract NetSuite Transaction Box Content Folder URL to get the Box Item ID for mapping the NetSuite Transaction to the Box Content files?

    Example:

    NetSuite Transaction: Sales Order#: USA-1362
    Box Content Folder Name (in NetSuite Sales Order Transaction window, under "Box Content" tab: All Files > Netsuite V2 4038051 > Sales Orders > USA-1362

    I would like to report or extract the following URL that contains the Box Item ID for the
    above Folder:
    https://compuware.app.box.com/embed/folder/61420059871?partner_id=187#

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Usage Logs and Admin Events don't report version reversion

    ITEMMAKECURRENT_VERSION is a Standard User Event in the API but doesn't show up in Usage Logs or Admin Events.

    When a previous version of a file is promoted as the latest version, we do not receive an enterprise notification for that.

    If we quarantine a file (create tombstone as say version 2) and the user makes the v1 version as latest (v3), then the event received is of type user event and not an enterprise event, which makes us not be able to process such a change.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Additional features you would like to migrate to BoxRelay.

    1)
    I would like to receive a notification even if a file is uploaded to a child folder after the specified folder.

    It is tedious to attach actions one by one to the folders divided by year and month.

    2)
    When sending an email triggered by a file request, I want to include the uploaded file name in the email.
    It is also easier to use than adding an item to the upload form to collect the name of the person who uploaded the file.

    Best Regards,

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. version tracking between multiple files

    It often happens that multiple files relate to the same product and therefore need to have the same version tracking. In this case if a version is created by mistake (the version number is incremented on a file) this can offset the version tracking between all the files related to the same product. Some solutions include:

    1 - Give more flexibility around version numbering (be able to do a hard reset of the version number - i.e. reset version number from number 30 to number 25 and delete all versions in-between)
    2 - Allow version tracking between multiple files -…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Request to improve the operation when exporting [Access Stats] for non-administrators in the "Closed Folder" environment.

    In the "Closed Folder" environment, an error occurs when exporting (*1) [Access Stats] as a user other than the administrator.
    In a "Closed Folder" environment, an error occurs when exporting activities as a non-administrator user.
    Please make it possible to select a path other than root level folders for the export destination, or hide the export button except for administrators.

    *1:Select the file and click "See Details". Click the "↓" button at the right end of "Activity" and click "Create".

    [detail]
    With Closed Folder (*2), only administrators can create and delete folders in root level folders.

    If you are a…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base