Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9776 results found
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How to Replace SharePoint with Hubs
🙏 Please help us deprecate Microsoft SharePoint by providing the following five features in Hubs:
- Pages within a Hub, preferably navigable in a horizontal structure at the top of the Hub (I believe this is already in the works - yay!)
- A no-code way to access/interact with a Viva Engage community that we have built to facilitate company-wide communication around many specific topics.
- Ability to place images directly on the Hub page and scale as desired, more like current capability in a Box Note (carousel view option)
- Ability to embed a video for viewing within the Hub
- Ability to assemble…
2 votes -
Update Metadata Through Relays
This is a function that is already available in the API, but it would be nice to be able to dynamically change metadata values on a template that has already been applied previously through Box Relays.
For example, if I have a document with a metadata field and value of 'Status: Inactive' and I run the document through a flow that has it approved via a task, I would like to be able to change the metadata to read 'Status: Active' as an outcome of the flow.
2 votes -
Download all files from view
Currently, you are only able to download the files visible in a view. If there are more than 25 files you want to download, you need to complete multiple batches. If you have a folder with 500 items in it, you can download the whole folder.
We would like to see an option where you can export all files in a view like you can with a folder so specific information can be aggregated across our environment and retrieved via a Box App
1 vote -
Export Files from Your Box Drive to Local Drive
Shoviv Box Drive Backup Tool offers a reliable and efficient solution to export files from your Box Drive to your local drive. Whether you're planning data backup, offline access, or cloud-to-local transition, this tool simplifies the process with speed and accuracy. It supports the export of multiple files and folders while preserving the original folder structure and file integrity.
With its intuitive user interface, users can easily connect their Box account, preview data, and selectively export files based on filters like file type, size, or date. The tool ensures a secure transfer process without data loss or corruption, making it…
1 vote -
Enable Unlimited or Queued Legal Hold Exports with No Restriction
Currently, Box limits the number of concurrent legal hold exports to two. Multiple cases, custodians, or collection exports become cumbersome, especially when managing large eDiscovery workloads. Additionally, there is no queue system for pending exports: users must manually retry once an export completes.
Proposed Enhancement
Remove or raise the export limit (e.g., allow up to 5 exports at once).Add a queued export mechanism: new requests can be submitted even when the limit is reached and automatically begin when slots free up.
Provide UI indicators for queued exports, completion status, and estimated start time.
Include log entries in the admin…
1 vote -
Enable Advanced Boolean Search Filters When Exporting Legal Hold Content
While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.
Proposed Enhancement:
Integrate Boolean search operators into the Legal Hold export interface.Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.
Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).
Display matching results with export…
1 vote -
Enable Full‑Text Search‑Based Filtering When Exporting Legal Hold Content
The current Legal Hold export workflow in Box does not allow for full-text search within held content before exporting. This means customers must export entire holds and then filter or search locally, which is inefficient and can result in unnecessarily large export volumes.
For effective eDiscovery and compliance investigations, full-text search is critical to quickly locate and export only the most relevant documents. This capability should work across folders, user data, and file contents, not just filenames or metadata
1 vote -
Automatically Delete Files After Purge Policy Period (Respecting Legal Hold)
While retention policies provide timed safeguarding, the system does not guarantee automatic deletion of items once the retention period ends particularly when a purge policy is specified. End users must rely on manual deletion or scheduled processes.
This enhancement would ensure that files automatically expire and are permanently deleted via defined purge policies unless they’re subject to a Legal Hold, which always takes priority.
Proposed Functionality:
At retention expiration, system automatically deletes files according to defined purge rules.Legal Hold overrides deletion, preventing removal until hold is lifted.
The system logs all auto-deletions in audit trails, identifying the purge policy…
1 vote -
Enable End Users to Apply Existing Retention Policies to Their Content
Currently, only administrators can assign retention policies to content in Box. This central control is important for compliance, but it also creates workflow bottlenecks when end users need to apply retention to content immediately for governance, regulatory, or project-specific reasons.
Allowing end users to apply pre-approved, administrator-created retention policies or templates to their own content would:
Empower teams to self-govern content in line with company compliance standards.
Reduce admin overhead and delays.
Ensure governance rules are applied at the point of content creation, rather than after-the-fact by admins.
1 vote -
Allow Early Removal of Retention Policy from Specific Content Before Period Ends
Currently, Box retention policies apply for the entire duration set and cannot be removed from individual files or folders before the retention period ends—unless the entire policy assignment is removed.
This limitation creates operational challenges in scenarios where:
Certain files are retained longer than necessary due to changes in compliance requirements.
Content is mistakenly placed under a retention policy but only a small subset needs early release.
Legal, compliance, or business needs require faster deletion of specific files without impacting other content under the same policy.
Introduce the ability for authorized administrators to remove or override a retention policy on…
1 vote -
Use the API to move a file in one Box folder and add it as a version in another folder.
Use case:
1. Un-retouched ref sits in Box folder
2. New version of file comes in from external retoucher
3. API moves incoming retouched file as version1 vote -
Account provision based on invitation received.
Hi
Case #3378972. Refer this for details.When someone in our domain receives an invitation to collaborate in a folder and they don’t yet have a Box account, an account will be provisioned and that user will automatically become a managed user under your enterprise instance. This is some kind of a backdoor account creation which we want to have a control on. We have account approval process where Cost Center managers review and approve the license cost. Need this capability to have a control over this way of account creation.
1 vote -
Allow Box Zones with fewer than 10 seats
I'm in the UK so need to be GDPR-compliant and store my data here. Currently, I can't ensure my data is stored in the UK without having Box Zones, which requires 10 seats. I'm a solo business, three seats is already more than I need.
1 vote -
Add Fixed and Descriptive CSS Tags for Easier Pendo Integration
We use Pendo to automate and manage user guidance within Box. Pendo provides automation features that allow us to automatically trigger specific AI agents, even when many agents exist.
However, with the current Box coding rules, it is often difficult to use Pendo’s feature tagging effectively, because it is hard to uniquely identify elements for tracking or automation.
I would like to request that Box implements a development rule to add fixed and descriptive CSS tags (classes or IDs) to relevant elements related to AI agents. This would make it easier for Pendo users to specify and control these elements,…
1 vote -
Support Dassault/CATIA format for opening
I often use Dassault/CATIA format files, so I'd like to be able to open them directly from the Box browser.
-in Japanese-
Dassault/CATIA format のファイルを利用する機会が多いため、Boxのブラウザ上から直接開けるようにしてほしい。5 votes -
LFO
If you try to copy a large number of files and they become subject to LFO, please give me a warning.
The folder was locked for a week until it was finished copying over 300,000 files, and a new folder could not be created and work could not be performed.大量ファイルをコピーしようとしてLFO対象となる場合は、警告をしてほしい。
30数万ファイル入ったファイルをコピーして終わるまでの1週間該当フォルダがロックされ、新規フォルダが作成できず業務が実施できなかったことがあったため。5 votes -
Show "Show Folder" button in banner when creating new folder.
If the amount of content is small, there is no need to search for it, but if the amount of content is large, it will take time to search for the newly created folder after creation, which is inefficient.
Therefore, I would like to request that this function be implemented so that I can transition to a new folder immediately after creating it.コンテンツ数が少なければ探す必要はないですが、コンテンツ数が多いと作成後に新しく作成したフォルダを探す時間が掛かってしまい非効率です。
そのため、フォルダ新規作成後に直ぐに遷移できるように本機能の実現をお願いしたいです。2 votes -
I would like to know the activity logs of deleted users.
I would like to enable reporting of activity logs for deleted users.
6 votes -
Maintaining Login State via Shared Links
We have encountered an issue with Box Hubs when accessed via shared links. Specifically, when users access a Hub page through a shared link and then navigate to folders within the Hub, the login state is not maintained. As a result, users are treated as non-logged-in visitors and cannot perform actions such as downloading files.
This behavior effectively prevents internal sharing of Hubs using shared links, which limits collaboration capabilities.
We kindly request that you improve the functionality so that users accessing Box Hubs via shared links can maintain their logged-in status throughout navigation within the Hub. This enhancement would…
1 vote -
Direct from link directly to desktop application
To open a file from a link that is currently a shared link or a link in the URL of a Box storage location, the following steps must be taken
1.Click on the link
2.Login to Box
3.Display the preview
4.Click "Open
5.Launch the desktop applicationOffice files are often edited in the desktop application,
and launching Box ⇒ showing preview ⇒ launching the desktop application is a laborious process with many steps to open the file.Please add a new feature so that after clicking on the share link and logging in, the screen allows the user to select…
17 votes
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