10051 results found

1. Limit the amount of data a user can delete

   There have been repeated incidents where users accidentally delete large amounts of data from Box Drive. Each time, administrators are required to restore the data.
   However, administrators cannot restore the data until the deletion process is fully completed, and even then, the restoration takes as much time as the deletion, which disrupts business operations.

   We would like to set an upper limit on the amount of data that users (other than Box administrators and co-administrators) can delete at one time, in order to prevent users from accidentally deleting large amounts of data.

   〈ユーザーが削除できるデータ容量を制限する〉
   Box Driveでユーザーが誤って大量のデータを削除してしまう事件が繰り返し発生しています。そのたびに管理者がデータを復元する必要があります。しかし、管理者は削除処理が完全に終了するまでデータを復元することができず、さらに復元にも削除と同じくらいの時間がかかるため、業務の妨げとなっています。

   ユーザー（Box管理者および共同管理者以外）が一度に削除できるデータ容量の上限を設定することで、ユーザーが誤って大量のデータを削除してしまうことを防ぎたいと考えています。

   31 votes

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   researching  ·  2 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. form submission export

   Box forms submissions should be available via export/report to show each submission and it's form responses, as well as info about the submission (who was it by, when, etc.). This would help with tracking specific forms and reflect functionality with similar products.

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   on roadmap  ·  2 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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3. Reflect Web "Home Page" (Account Settings) setting in the iOS/iPadOS app

   Please improve the Box app for iPhone/iPad so that the "Home Page" setting
   configured under [Account Settings] > [Home Page] on the web app (e.g.
   setting Collections as the landing view) is also applied when logging in
   via the iOS/iPadOS app.

   Currently, the "All Files" view is shown by default on mobile regardless
   of this setting. For users who collaborate on many folders, this makes
   the first screen after login cluttered and harder to navigate, especially
   compared to the web experience where a curated Home Page can be set.

   Aligning this behavior between web and mobile would let users land on
   their preferred view (e.g. Collections) consistently across devices,
   improving usability for anyone managing a large number of folders.

   ---

   （日本語）
   iPhone/iPadアプリからBoxを利用する際、Web版の[アカウント設定]-[ホームページ]
   で設定した内容（コレクション等）が、iOS/iPadOSアプリでも反映されるよう
   改善をお願いいたします。

   現状、モバイルアプリではこの設定に関わらず、ログイン後は常に[すべてのファイル]
   が表示されます。多くのフォルダに参加しているユーザーにとっては、ログイン直後の
   画面が見づらく、ホームページを柔軟に設定できるWeb版と比べて使い勝手に差が
   生じています。

   Web版とモバイル版で挙動を揃えることで、デバイスを問わず自分の見たい画面
   （コレクション等）にすぐアクセスできるようになり、多くのフォルダを扱う
   ユーザーの利便性向上につながると考えます。

   Please improve the Box app for iPhone/iPad so that the "Home Page" setting
   configured under [Account Settings] > [Home Page] on the web app (e.g.
   setting Collections as the landing view) is also applied when logging in
   via the iOS/iPadOS app.

   Currently, the "All Files" view is shown by default on mobile regardless
   of this setting. For users who collaborate on many folders, this makes
   the first screen after login cluttered and harder to navigate, especially
   compared to the web experience where a curated Home Page can be set.

   Aligning this behavior between web and mobile would let users land… more

   2 votes

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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4. I'd like the trash bin status to be reverted to the previous specification.

   Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
   Please refer to the attached image for the previous state.

   •  

   12 votes

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   0 comments  ·  Governance  ·  Delete…  ·  Admin →
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5. Drive Map

   It would be great if Box offered drive mapping with a drive letter, similar to Google Drive.

   We've reached a bottleneck in our workflow because, as a content creation company, many of the applications we use such as Autodesk Maya require assets to be referenced using local file paths or mapped drive letters. Without this functionality, integrating Box into our production pipeline is difficult and limits its use for professional content creation workflows.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Support CrowdStrike integration to GovCloud

   Support CrowdStrike integration to GovCloud. Currently the integration with CrowdStrike Falcon only supports the commercial tenant of CrowdStrike and cannot interface with our GovCloud environment.

   9 votes

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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7. More visibility of 'find and replace' feature

   Regarding the search and replace function in Box Note— beyond displaying it with Ctrl+F, are there any plans to make it more accessible, such as adding it to the three-dot menu (⋯) or another more visible location?
   The end users will find the feature and utilize it if they are not so familiar with shotcuts operation.

   Reference:
   https://support.box.com/hc/en-us/articles/50982800174355-New-Box-Note-features-more-updates-to-tables-navigation-and-more

   3 votes

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   0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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8. Forms 正規表現

   {English}

   We would like to request input validation for Box Forms text fields.

   When collecting information through Forms, we want to prevent inconsistencies in text input and ensure that users enter data in the expected format.

   Ideally, administrators should be able to define their own validation rules. We would therefore like Box Forms to support regular expression (regex) validation for text fields.

   ====
   {日本語}

   Box Formsのテキスト項目に入力チェック機能を実装してほしいです。

   Formsで情報収集を行う際、テキストフィールドの入力内容に表記揺れが発生しないようにし、期待する形式で正確な情報を入力できるようにしたいと考えています。

   管理者が任意の入力ルールを設定できることが望ましいため、テキストフィールドで正規表現（Regex）による入力チェックをサポートしてほしいです。

   2 votes

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   0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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9. Request to Change Message Sending Shortcut in Box AI

   I would like Box AI to use the Enter key for line breaks and Ctrl+Enter for sending messages.

   Currently, in Box AI, pressing Enter immediately sends the message, which sometimes causes messages to be sent unintentionally while still being written.

   Please make it possible to configure sending with Ctrl+Enter, either as an optional setting or as the default behavior

   【日本語】
   Box AIで、Enterキーで改行し、Ctrl＋Enterで送信できるようにしてほしい。

   現在のBox AIでは、Enterキーを押すとメッセージが送信されてしまうため、文章の途中で意図せず送信してしまうことがある。

   Ctrl＋Enterで送信するように、オプション設定またはデフォルト設定として選択できるようにしてほしい。

   3 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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10. Sync Box to an external hard drive

    This should go without saying, but internal hard disks are far too small for cloud storage to sync, especially when using the cloud storage for large files such as video editing. We have several Terabytes of data on ours that we access all the time, as a group of editors. It's an absolute dealbreaker that we're forced to use the default location of the local drive to sync files using Box Desktop, and we would like the option of choosing an external hard drive or even a secondary internal drive to sync to. Dropbox, iCloud, OneDrive, and Google Drive all have these options, albeit some are quite complicated to activate, but we're already settled on Box here so we'd like to not have to move to one of those to continue service.

    This should go without saying, but internal hard disks are far too small for cloud storage to sync, especially when using the cloud storage for large files such as video editing. We have several Terabytes of data on ours that we access all the time, as a group of editors. It's an absolute dealbreaker that we're forced to use the default location of the local drive to sync files using Box Desktop, and we would like the option of choosing an external hard drive or even a secondary internal drive to sync to. Dropbox, iCloud, OneDrive,… more

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Box Drive does not allow aliases on MacOS. This continues to be an issue on MacOS Tahoe

    All in the title. After remapping aliases that were left in the Archived Box Sync folder, moved them into Bob Drive locations and they aliases no longer work. While they worked correctly within the Archived Box Sync folder - they went bust on Box Drive locations.
    
    This is really counter productive. Such aliases make quick workflows.

    •  

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Rotating Images by 90° in Box Notes

    With the latest Box Notes update, it is now possible to crop images pasted into a note directly.
    It would be even more convenient if images pasted into a note could be rotated and saved in that state.
    We would greatly appreciate your consideration of this enhancement.

    BoxNote上に貼り付けた画像を90°回転させてそのまま保持できるようにしたい

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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13. I would like to be able to customzie the content preview window side bar

    Once Box AI is enabled it takes the top spot as the default sidebar view in the content preview window. Some of my users would like the Activity Tab to load first, as they depend on seeing comments. Being able to customize the sidebar icons would be great

    •  

    46 votes

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    researching  ·  4 comments  ·  Preview  ·  Delete…  ·  Admin →
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14. SEARCH BY TAG

    Bring back the options to seach by TAGs on the App.

    2 votes

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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15. gggggggg

    gsdfgsg

    1 vote

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
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16. Please make sure that Box Drive automatically launches after every update.

    If an update occurs before Box Drive launches when I start up my PC, Box Drive will stop launching automatically. This is especially true for Box Drive versions based on the new architecture, where I might not even notice that it hasn't launched, so I'd like it to launch automatically.

    タイトル：
    Box Driveアップデート後に必ずBox Driveが起動するようにしてほしい
    本文：
    PCを起動した際、Box Driveが起動する前にアップデートされるとBox Driveが自動で起動しない。特に新しいアーキテクチャのBox Driveでは起動していないことに気づかない場合があるため、自動的に起動するようにしてほしい

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Box Forms – Add internal-only / scoped access controls for Form links (security & compliance)

    Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.

    Background / Use Case
    Customer is using Box Relay + Box Forms as part of internal project workflows:

    Workflow trigger: Form submission (Relay)

    Outcome: e.g., DocGen or other internal automation

    They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.

    Today, the Form sharing model exposes a shared link that can be configured at admin level to allow “anyone with the link” or require a Box login, but there is no way to scope the Form link to:

    “People in your company” only, or

    A specific set of users / groups, similar to folder and file sharing.

    Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.

    Background / Use Case
    Customer is using Box Relay + Box Forms as part of internal project workflows:

    Workflow trigger: Form submission (Relay)

    Outcome: e.g., DocGen or other internal automation

    They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.

    Today, the Form sharing model… more

    10 votes

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    researching  ·  1 comment  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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18. Box Seamless Login Permission Dialog Control. /Boxシームレスログイン許可ダイアログ制御

    With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
    However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
    To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
    Therefore, we would like the ability to select whether to show or hide the Box access screen associated with the introduction of the seamless login feature.

    [和訳]
    テナント全体にBox for Office共同編集機能を有効化している状態で、
    ユーザーごとにマクロ利用やエコソリューション利用に伴い、共同編集と個人編集を使い分けしている。
    しかし、シームレスログイン機能の導入に伴い、個人編集で利用しているユーザーに対してもファイル編集時に都度Boxへのアクセス許可を求める画面が表示される。
    この表示が出ないようにするには、管理者側にて管理コンソールから共同編集機能を利用しないユーザーに対して、
    都度無効に設定をする必要があるが、管理者側の負担が増えている。
    よって、シームレスログイン機能導入に伴うBoxへのアクセス画面表示の表示/非表示を選択できるようにしてほしい。

    With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
    However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
    To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
    Therefore, we would like the ability to select whether to show or hide the Box access screen associated… more

    7 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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19. List with optional Freeform

    Provide users with the ability to enter free-form text into a LIST/Dropdown selection field when reviewing AI-Extract Metadata and then having that entered Text become part of the drop-down selection. See attached picture from another web-based tool with this functionality where admin can toggle on/off if they want it applied or not.

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    1 vote

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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20. Case #3631047 - Feature Request: Improve Folder Sorting Persistence and Save As Navigation in Box

    Hello Box Product Team,

    I recently provided feedback and requested an feature enhancement in the box support case "#3631047".

    Thank you for reviewing our feedback. We understand that the current behavior is working as designed and that there are currently no administrative settings or workarounds that fully address these concerns.

    We would like to formally submit the following feature requests for consideration, as these enhancements could significantly improve user productivity and overall user experience.

    1. Persistent Alphabetical Folder Sorting Preference

    Current Behavior: Users frequently need to manually reapply alphabetical sorting when navigating through folders. The system often reverts to previously used sorting methods, requiring additional clicks and page refreshes.

    Requested Enhancement: Provide a user-level or enterprise-level setting that allows users or administrators to define a default folder sorting preference, such as:

    Sort by Name (A-Z)
    Sort by Name (Z-A)
    Sort by Date Modified
    Sort by Size

    The selected preference should persist across:

    All Box web sessions
    Folder navigation
    Browser refreshes
    Future logins

    Business Impact: For users working in large and deeply nested folder structures, repeatedly applying sorting preferences creates unnecessary clicks, increases load times, and reduces efficiency during routine file searches.

    1. Intelligent "Save As" Folder Recognition

    Current Behavior: When performing a "Save As" operation on an existing document, users are often taken back to a higher-level parent folder or the last-used location rather than the folder where the current document is stored.

    Requested Enhancement: When a user opens an existing file from Box and selects Save As, Box should automatically suggest or navigate to the file's current folder location as the default save destination.

    Expected Experience: This would mirror the behavior users experience with other cloud storage platforms, where the most logical save destination is the folder containing the source document.

    Business Impact: Users working within complex folder hierarchies currently need to manually navigate through multiple folder levels each time they perform a Save As operation. This results in:

    Additional clicks
    Increased time spent locating folders
    Greater risk of saving files in incorrect locations
    Reduced overall productivity
    Summary

    These are not defects but usability enhancements that would provide meaningful efficiency gains for users who work extensively within structured folder environments. We believe both capabilities would improve the overall Box experience and reduce friction during common document management tasks.

    We kindly request that these ideas be reviewed by the Product Management team and considered for inclusion in the Box product roadmap.

    Thank you for your consideration.

    Please reach us at "james.baldwin@ogilvy.com & harish.andyala@kyndryl.com" for more information.

    Thanks & Regards,
    Harish A
    harish.andyala@kyndryl.com

    Hello Box Product Team,

    I recently provided feedback and requested an feature enhancement in the box support case "#3631047".

    Thank you for reviewing our feedback. We understand that the current behavior is working as designed and that there are currently no administrative settings or workarounds that fully address these concerns.

    We would like to formally submit the following feature requests for consideration, as these enhancements could significantly improve user productivity and overall user experience.

    1. Persistent Alphabetical Folder Sorting Preference

    Current Behavior: Users frequently need to manually reapply alphabetical sorting when navigating through folders. The system often reverts to previously used… more

    1 vote

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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