Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • or

4724 results found

  1. Box Drive performance improvement request when using VDI

    The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
    It was found that the delay was caused by a large number of disk I/Os.
    We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
    Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
    Please improve performance.

    (Japanese)
    「VDI利用時におけるBox Drive性能改善リクエスト」

    Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
    操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
    Box Driveのログを確認した所、Boxから毎朝1000~2000のBox上での操作ログを各ユーザーへ反映されていました。
    上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
    性能改善をお願いします。

    132 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Open with Box Drive from WebApp

    Ability to open files on Box Drive from the WebApp.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  2 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Box Drive icon size

    Would like for the Box Drive icons to be bigger again. On the latest version of Box Drive 2.16, they are smaller and that makes it harder for them to determine whether or not files are locked.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Syncing bookmarks and Windows shortcuts between Box Drive and online.

    To better organize my personal Box files and share with teams, I've saved my files in the team folder and used a Windows shortcut (in Box Drive) in my personal Box folder to link files/folders elsewhere on Box. Box Drive doesn't sync Window's shortcuts so these links are lost when working online. The workaround online is to use the bookmark function, using file/folder URLs to create shortcuts. It would be great if bookmarks or window's shortcuts synced between online and Box Drive modes. At the moment I'm having to bookmark online and shortcut on Drive to link up files and…

    104 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    17 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Add the following function in Box Drive

    • Function to set the Box Drive log rotate period manually.
    • Function to Enable/Disable Box Drive log files.
    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Color coded shared folders for Box Drive

    Need ability to determine what folders have been shared in Box Drive without having to revert back to the Web UI to verify if Blue/Yellow/Grey etc..

    287 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Request to have webapp type filters when searching Box Drive on the desktop.

    We would like to transition to Box Drive and having search filters in the Box Drive search bar would be helpful in finding files and as a stopgap for OS search.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. box drive metadata

    With some of the new updates coming to Metadata, I'd like to request that Box Drive be able to support updates to Metadata on a folder/file.

    As a start, a context menu option that would take a user directly to the metadata page.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Run Two Box Accounts Box Drive & Box Sync on Same Device (Laptop)

    Running two separate Box accounts locally on a laptop. To have Box Drive and Box Sync access locally on a laptop at the same time without any issues.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Sync  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. cache Box Drive

    Refresh function in Box Drive

    Currently, it is necessary to logout/login to clear the cache and errors, but this is troublesome.
    I would like to be able to do this with the touch of a button.
    This is expected to improve the efficiency of our business.

    Box Driveのリフレッシュ機能

    現状ではログアウト/ログインしてキャッシュやエラーをクリアする必要がありますが、これが面倒です。
    これをボタン一つでできるようにしてほしいです。
    これにより業務の効率化が期待できます。

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Versioning on Box Drive

    In the Box Web App, you can view different versions of a single file, see what changes were made and if needed, revert back to previous version of a file. We'd like for this feature to be available on Box Drive as well.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Alfred SearchEngine Box Drive

    Integrate Box Drive with Alfred Searchengine making the content Marked as Offline available on Alfred.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Exclude file movement in Box Drive from Box shield's anomalous download detection

    When I move a folder with multiple files stored in Box Drive, Box Shield's anomalous download detection works.
    Since the purpose of the detection of anomalous download is to detect downloads that are taken out of the system, this specification is not the behavior we are looking for.
    Therefore, I would like to see Box Shield exclude moving files in Box Drive from the detection of anomalous download.

    In Japanese:
    Box Driveで複数ファイルが格納されているフォルダを移動すると、Box Shieldの「異常なダウンロード」検知が動作してしまいます。
    異常なダウンロード検知の目的は、ダウンロードによる持ち出しの検知なので、この仕様は求めている動作ではないです。
    そのため、Box Driveの移動はBox Shieldの異常なダウンロード検知の対象外にしてほしいです。

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Manually update on box drive

    Customer wants 'Manually update' function on Box Drive.
    Box Drive is often delay to update but they wants to update box drive as soon as possible.
    Could you please implement?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Expose Favorites in Box Drive

    Favorites are becoming more and more popular now that they're better exposed (in the left rail) in the new Web App.

    As such, users expect to access their Favorites list regardless of which endpoint they're using - webapp (supported), mobile (supported), or desktop (not supported via Sync or Box for Desktop).

    REQUEST: Add a 'Favorites' view to Box for Desktop content (somehow) that allows the user to view only their Favorites (files + folders) just like they do in the webapp.

    150 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Box Drive status bar icon

    When clicking the "box" icon pinned to the windows status bar, it opens up a search pop-up. Using Box Sync, clicking the icon pinned to the status bar would open up a new windows explorer window.

    With box drive, you have to right-click the icon, then click "open box folder". I would like the option to change this to function like Box Sync did.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Box drive won't show files that don't sync

    We have many department users uploading files to Box via Box drive but sometimes Box drive won't upload all the files due to a certain discrepancy. There is no error on Box drive and the only way to find this is to check for the number files on Box web as compared to the number of files on Box drive for the particular folder. This is very concerning and Box drive should either show the list of files not uploaded to Box or shouldn't allow users to upload files using Box drive. I hope there will be a fix released…

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. (Box Alternate domain) link from Box Drive

    Looking forward an option to setup Box Drive to generate shared links with the (Box Alternate domain) URL by default.
    We heavily work with factories in China and for them to access shared files, we need to modify URL from "box.com" to (Box Alternate domain) manually everytime when we generate links from Box Drive.
    Note: we know we can generate (Box Alternate domain) links from web platform when we login via (Box Alternate domain). We are specifically looking for a feature to setup Box Drive links to be (Box Alternate domain)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. See and share full path from Box Drive

    A function that enables to share Box Drive location/path between users.

    When using Box Drive on a daily bases, it is inconvenient that the user needs to open the link on the browser once to identify the specific location/folder path.

    It would improve to shorten the work flow if the users can see the full path from Box Drive so that they don’t have to go through the process to open box.com.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Add refresh button to Box Drive

    Add a refresh button to Box Drive above the Log out option in the system tray. When our users experience Box Drive red marks on their folders we always tell them to log out and log back in to refresh the folders. It would be nice if there was a refresh button.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base