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9990 results found

  1. uploads

    I've been having issues uploading PSD files for months now. I use to be able to upload multiple photoshop files at once. Last year BOX started having uploading issues with me doing that. So I had to upload them one at a time. Slow but still worked. These past few months it takes a half hour to and hour to upload each PSD file. Mind you these files are only a few megabites in size. It is slowing me down a lot. Theres constantly this glitch where files just wont upload or make any progress for no reason. I literally…

    1 vote

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    0 comments  ·  Uploads  ·  Admin →
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  2. Fix hallucination when comparing faces in images with BOX AI.

    I was testing the comparison of two photos of the same person using Box. The images are clear, but I received the following response:

    "The two images show a man with his face blurred for privacy. In the first image, he is indoors wearing a maroon long-sleeve shirt, leaning slightly forward against a background of vertical blinds and a dark window or door. The second image shows the same man outdoors in daylight, wearing a white sleeveless shirt with holes on the shoulder, surrounded by trees, cars, and urban elements like street signs and poles. Both images focus on the…

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  3. Box AI - Agent - Source Control Like Ability, Versioning?

    The prompts, models and other parts of the AI agent will be treated like code and any changes can impact a process or pipeline. It will be important to make it easy for firms to test new models before adopting them. Likewise, someone could easily make a prompt change and the old version would be gone. Either versioning, source control, especially recording which model was previously used will be helpful with extraction use cases.

    1 vote

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  4. Support for Other Templates and Legacy File Formats

    Hi Team,

    We are looking for Box Drive and Box Web to support additional Word, Excel, and other office templates and file formats so we can save these into Box.

    Currently Box only supports a few modern formats like .docx and .xlsx for word and excel for example, but we are using several other templates and formats as you can see in the screenshot below.

    Please consider broader support for other types of files for office going forward.

    Thank you.

    1 vote

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  5. Option to disable Box notices in Microsoft Teams Chat

    Customer would like the option to disable notices for Box features in Microsoft Teams Chat. Examples are "Upload file to Box" and "Share file from Box".

    1 vote

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  6. Expaned Classification Policy Scale and Functionality

    A large enterprise customer is currently evaluating the effectiveness of Box's classification policies and need to audit their configurations to ensure they align with intended design and behavior. However, given current UI constraints that only show up to 100 folders listed under a classification policy (even though there are ~600 items under the policy), the only way to view or verify policy construction is to delete and rebuild these policies. Additionally, they noted the lack of ability to scope policies by user account or even root folders is a major hinderance in their testing and overall scalability of the solution.…

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  7. Expand Classification Policy functionality and scale

    A large enterprise is currently evaluating the effectiveness of Box's classification policies and need to audit their configurations to ensure they align with intended design and behavior. However, given current UI constraints of a Classification Policy only able to show up to 100 items (even though the current testing has ~600 items under a policy), the only way to view or verify policy construction is to delete and rebuild these policies. Additionally, they noted the lack of ability to scope policies by user account or even root folders is a major hinderance in their testing and overall scalability of the…

    1 vote

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  8. Display more info in "Groups" tab of "Users & Groups" menu and the link to the shared folders the group has access to

    It would be great to have more info in the group tab, like:
    * More columns: display "Permissions settings" and if it's synched from external or created locally on box.com
    * Also on the shared folder when we go to a group, need the lin to the folder, there's only the name and we need to go to different menu to try identify the good folder shared (there can be many with same name, need to find the good one shared to the group, often too difficult)

    1 vote

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  9. Template Password Setting Function (retain password for placeholder recipients)

    A feature that allows passwords set in a template to be saved and reused when using the same template.
    This eliminates the need to reconfigure the password each time.

    1 vote

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    1 comment  ·  Box Sign  ·  Admin →
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  10. I am struggling with basic functionality of box i.e. sharing a folder with external users.

    I followed simple steps to use box application to share some business information with external stakeholder.
    1. Created a folder
    2. Uploaded my files
    3. Clicked on share button at the top right corner and added the email addresses of folks I want to share with
    4. Gave them viewer access

    Result:
    1. I can see in sharing panel these new users have pending requests
    2. The users get email notification to access the folder but when they click they get an error 403.

    It has happened multiple times, for some users the process is smooth, others it always throws…

    1 vote

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  11. About Instant Login from Content Manager

    In the previous UI, instant login was available from the Content Manager.
    Why is instant login not available in the current UI?
    I would like to return to the old specification.

    1 vote

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  12. Shield Dashboard Enhancement Request - View detailed reports directly from dashboard graphs

    The Shield dashboard shows three different graphs about detected alerts, but in order to get the details, we have to output a separate user activity report.
    Since we want to see problems immediately on the spot, we would like to see improvements that would allow us to quickly see the details of alerts without having to leave the dashboard UI, such as being able to click on a graph to be taken to a page with more detailed information.

    Shieldダッシュボードには、検出されたアラートに関する3種類のグラフが表示されていますが、その詳細を取得するためには、別途ユーザーアクティビティレポートを出力しなければなりません。
    問題があった場合はその場ですぐ確認したいので、ダッシュボードのUIから離れることなく、グラフをクリックすれば詳細情報が表示されるページに遷移するなど、クイックにアラートの詳細が確認できるような改善を希望します。

    1 vote

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  13. other

    We are experiencing an issue where the layout of PDF files is distorted on the preview screen. For example, issues such as line breaks being misaligned or fonts being changed from the original PDF file are occurring. We understand that your company's support site states that you cannot guarantee 100% reproducibility, but we have received strong requests for improvement from customers who have signed contracts with us and use Box, so we would appreciate it if you could proceed with the improvement.

    プレビュー画面でPDFファイルのレイアウトが崩れてしまうという現象が発生している。例えば、改行の位置がずれている、フォントが元のPDFファイルから変わってしまっている、といった現象が発生している。100%の再現性を保証しないことは貴社のサポートサイトに記載されていて理解していますが、弊社と契約を結びBoxをご利用いただいているお客様から強い改善要望をいただいており、改善を進めていただきたく宜しくお願いします。

    1 vote

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  14. Select multiple Box Notes for AI query

    Currently multiple Box Notes cannot be selected for an AI query. Multiple documents can be, but not Notes. This should be a capability that is available.

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  15. Save search filter settings

    In an environment where you frequently deal with specific files, setting filters every time you search for a file can be tedious and reduces work efficiency.
    I wish there was an option to keep search filter settings or not.

    -in Japanese-
    特定のファイルを扱うことが多い環境では、ファイル検索をする度にフィルターを設定するのは手間がかかり作業効率が落ちる。検索フィルターの設定を保持するか選択できるようにしてほしい。

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  16. folder-setting to restrict who can classify content.

    Want more granular control over who can apply classification labels — specifically:

    Restrict end users from applying classifications to content that is shared via public/shared links.

    Allow only folder owners or admins to apply classifications in those scenarios.

    Still allow end users to apply restrictive/internal-only classifications to content that is not publicly shared (i.e., stays within the organization).

    1 vote

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  17. admin reports free version

    Is there a way to review whether an invited collaborator has downloaded anything from the shared folder? I have a collaborator that is fearful that his access may have been hacked and we are trying to figure out if anyone tried to download any files from the shared folder. I have the free version so I'm not sure if I have any reporting tools.

    1 vote

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  18. Allow for Custom Terms of Service that are different for each folder

    Allow for Custom Terms of Service that are different for each folder. Currently, the Terms of Service apply to the whole account regardless of content/folder.

    1 vote

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  19. When removing access to Content page, please allow us to remove access to the File Request Link tab as well

    When configurating a Co-Admin for Reporting Only rights, it enables the Content link in addition to reporting. Ideally, they would just see the 'Reporting' link under the Co-Admin links. I assume this is because reporting encompasses running reports as well as seeing other reports. The odd thing is that the Content section shows folders for Prior User for some reason. Ideally they wouldn't see Content section, or the right could be spiked out to allow them to see their own reports, but not others so no 'Content' link would be needed. Some reports can and do contain sensitive info, and…

    1 vote

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  20. Customizable Disclaimer Box When First Accessing Box AI

    Would like to have a customizable box that an end user could check that they have read when first using Box AI - this box could point to our AI governance and terms. Ideally, they check that they've read the disclaimer and can then us Box AI against their files.

    1 vote

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