Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9984 results found
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Custom-sort my main page
I have a specific order I like to see my files in. Can I sort them this way?
13 votes -
Add support in Box UI Elements for users to rename files before upload is completed in mobile/embedded experience
This enhancement would improve document capture workflows where meaningful filenames are needed at the point of upload for easier identification, retrieval, and downstream usability. Today, the lack of rename-during-upload support creates friction for mobile use cases, reduces efficiency when many similar files are uploaded, and can force teams to rely on custom upload logic instead of standard Box UI Elements.
Requested enhancement:
• Allow users to edit filenames before upload commit
• Ensure the experience works well on mobile form factors
• Preserve the user-defined filename in Box after upload
• Optionally support configurable naming rules or validations for admins and…12 votes -
Need for User Self-Removal from the Suppression List
Currently, only Box administrators or co-admins can remove email addresses that have been added to the Suppression List.
Furthermore, users cannot tell whether they are on the Suppression List and have no choice but to contact an administrator.
To reduce the burden on administrators, it is desirable that users be able to remove themselves from the Suppression List.
(In Japanese)
現在、Suppression List に登録されたメールアドレスの解除は、Box 管理者または共同管理者にしかできません。
また、ユーザーは自分が Suppression List の対象になっているか分からず、管理者に連絡するしかありません。
管理者の負担を減らすためには、ユーザー自身が Suppression List から自分の登録を解除できることが望ましいです。12 votes -
I'd like the trash bin status to be reverted to the previous specification.
Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
Please refer to the attached image for the previous state.12 votes -
Resize Box AI Prompt Window
Customer would like the ability to resize the Box AI Prompt Window that opens. They use multiple monitors and screens, and need to resize it in order to effectively view the long responses coming back from AI.
12 votes -
Added deletion counts to public Beta for Folder Insights
The public beta version of Folder Insights does not provide insight into deletions made within folders.
Until now, if a file was accidentally deleted, it was necessary to get an administrator report, which was a lot of work, but if Folder Insights can provide a report of deleted files, work will become smoother.
I would like to be able to check the deletion information in the folder with Folder Insight.-in Japanese-
ベータ版のフォルダインサイトではフォルダ内で行われた削除の情報が提供されていない。
これまではファイルを誤削除してしまった場合、管理者にレポートを取得してもらう必要があり手間が発生していたが、
フォルダインサイトから削除したファイルの情報を取得できれば作業がスムーズになる。
フォルダインサイトでフォルダ内の削除情報を確認できるようにしてほしい。12 votes -
Add Radio button and Dropdown for Template Tags
We need radio button for Box Sign template tags. We use checkbox for required field instead. When signer forget to check, we need to send another request again.
12 votes -
Geo Restricts for External Collaborators
Implement a Shield Geo-fencing control that would disable access to Box folders for External Collabs when they try to access Box content from abroad.
12 votes -
Using variables in Box Relay messages
When sending messages using the Box Relay feature, it would be more convenient if variables could be used within the message.
For example, if you use the name of the file that triggered the flow as a variable and send a message saying "Approval of the submitted file named <variable> has been completed," it will be clear which workflow has completed.12 votes -
Request for improvement of the UI for granting permissions displayed on the content card in Box for Teams
If you try to grant permission before sending a message, you will see the error message "Return to the main window to perform this action"
We are aware that this behavior is documented in a support article.
However, the permission prompts on the content cards are confusing because they seem to require immediate action to grant permissions.
We would like to see the UI improved so that it is clear that permissions can only be granted after the message has been sent.suggestion1:Display a message that lets users know that they cannot grant permission until after they send a message.…
12 votes -
Request for improvement to the number of users without access displayed on the content card in Box for Teams
If the user has only been invited as a group, they will be counted and shown as "without access" even though they have access permissions because they are not a direct collaborator.
We are aware that this behavior is documented in a support article.
However, the display differs from the actual situation and may induce incorrect responses, as described below.
Therefore, we would like to request a fix so that it shows the accurate number of users without access, whether they are direct collaborators or group collaborators.ex)
1.Even though the target user has access rights as a group, there…12 votes -
Hubs: Support for Box Drive
Currently Box Hubs(beta version) doesnot support Box Drive, hopefully support Box Drive as well.
Some of employeees are heavy users of Box Drive so, hope that access via Drive.12 votes -
The ability to have an option to disable the auto folder creation of "Microsoft Teams Chat Files"
We would like to have an option to configure the folder creation of Box for Teams. For organizations that don't allow users to use Box as personal folder, Microsoft Teams Chat Files should be off and is controllable based on the needs.
12 votes -
Sort and Filter Feature within In Progress Tasks
My team and I utilize the Task feature heavily and my Task Inbox becomes full. While I can currently filter down Tasks to "In Progress" I really would like to be able to sort my "In Progress" tasks further such as by due date and filter by task assignee.
12 votes -
Replace the Last Login on the User Details report with Last Activity
Replace the Last Login on the User Details report with Last Activity. It is very misleading to have Last Login, most people will assume this means if the last login was over a year ago, they aren't active.
12 votes -
Box Sign mask user inputs from other signers
Currently Box Sign fields are visible to all users in the signing process. When users provide sensitive information (PII, PHI, financial information) as part of a signature process, we need to be able to hide that sensitive data from other signers in the process.
Ex: Application for benefits reveals assets and income from the applicant but an approver in the process should not be able to see those individual fields (SSN, bank account numbers, disability status).
12 votes -
Box AI window is blocking underlying document
Box AI currently opens in a windows that covers the file I'm viewing in the browser.
Open Box AI in a new window that I can drag to another monitor so I can still see the file I'm using and better form my prompts/questions for Box AI.
12 votes -
Functionality to embed and directly edit Excel in Box Note.
When a shared link is included in Box Note, it is possible to embed the preview of Box's interface. However, I request the ability to directly edit an Excel file when a shared link for Excel is included.
While Box Note does have a feature to insert tables, it inevitably falls short in functionality compared to Excel. Enabling direct online editing would allow for the maximum utilization of Box Note's collaborative editing capabilities.
[Japanese]
BoxNoteにExcelを埋め込み表示して直接編集できる機能BoxNoteに共有リンクを記載するとBoxのプレビュー画面の埋め込みができますが、Excelの共有リンクを記載したら直接Online編集が出来るように要望します。
BoxNoteに表を挿入する機能はあるもののExcelと比較するとどうしても機能的に見劣りします。
直接Online編集が出来るとBoxNoteの共同編集機能を最大限活用が出来るようになります。12 votes -
Set values for "external_app_user_id" of Managed Users
We are developing a tool to extract user data from AD, Azure and other IDMs and provision them to Box via API.
We want to use the user IDs on the IDM as a user external key for Box so that we can track the associated Box account when the email address changes on the IDM side.
However, the current attribute "externalappuser_id" of Box users has the following limitationsOnly the App User can be set as the value.
Only some privileged users, such as service accounts for JWT-authenticated applications, can access this item.
For improved convenience, please…
12 votes -
Expand Capabilities for Adding External Collaborators to Relay Tasks/Notifications
Currently, a user can only add an external collaborator to a Relay Task/Notification if the following are true -
- The user owns the content
- The user has added the external collaborator to content
- The user has to have less than 5,000 external collaborators on items they own
Many customers have a closed folder structure, where one admin user owns all content, so this admin user would be the only one who can create the workflow with external collaborators added to tasks/notifications. For large organizations especially, this is difficult to administer and maintain, so ideally even users who do not own…
12 votes
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