10050 results found

1. Developer Console: Add App Deletion Safeguards & Contextual Delete Separation to Prevent Accidental App Deletion

   In the Box Developer Console (app.box.com/developers/console), deleting a custom application is an irreversible action that permanently revokes the Client ID and breaks all active client/vendor installations with no self-service or support recovery path.

   Currently, two UX gaps lead to catastrophic accidental deletions:

   Ambiguous Button Scope Across Tabs: The global "Delete App" option is present in the navigation/footer across individual configuration tabs (such as Integrations, Webhooks, Configuration). Developers frequently mistake "Delete" for deleting the specific integration or webhook they are currently configuring, rather than the entire Box application.
   Insufficient Deletion Friction for High-Impact Action: Because app deletion is permanent and cannot be undone, standard one-click modal confirmations are easily bypassed under the mistaken assumption of scoped deletion.
   Business Impact / Use Case:
   When an enterprise production app (e.g., integrated across hundreds of enterprise users, external vendors, and printing partners) is accidentally deleted:

   All existing OAuth tokens and client installations immediately stop functioning.
   The customer is forced to recreate a new app with a new Client ID/Secret, re-submit for publication review, re-allowlist across multiple external enterprises, and coordinate manual reinstallation across all vendors.
   This results in critical business workflow downtime and high support escalation overhead.
   Proposed Enhancements / Solutions:
   Contextual UI Separation:

   Remove the global "Delete App" button from sub-feature tabs (Integrations, Webhooks, Authorization, etc.).
   Move "Delete Application" into a dedicated, distinct Danger Zone under an Advanced Settings / General tab at the bottom of the page.
   Clearly distinguish between "Remove Integration / Webhook" and "Delete Entire Application".
   Multi-Step Deletion Safeguards:

   Explicit Name Confirmation: Require the developer to manually type the full Application Name or Client ID to enable the delete confirmation button.
   Require "Disabled / Offline" State First: Require all integrations/endpoints to be toggled to Offline or Disabled before the app can be deleted.
   Optional Email / Admin Verification: For published or enterprise-authorized apps, send a confirmation link to the app owner / primary admin before deletion is executed.
   Soft-Delete / Grace Period (Optional/Future):

   Introduce a 7-day to 14-day "Soft Deleted / Deactivated" state where the app is disabled but can be restored with its original Client ID by the owner or Box Support before permanent purging.

   In the Box Developer Console (app.box.com/developers/console), deleting a custom application is an irreversible action that permanently revokes the Client ID and breaks all active client/vendor installations with no self-service or support recovery path.

   Currently, two UX gaps lead to catastrophic accidental deletions:

   Ambiguous Button Scope Across Tabs: The global "Delete App" option is present in the navigation/footer across individual configuration tabs (such as Integrations, Webhooks, Configuration). Developers frequently mistake "Delete" for deleting the specific integration or webhook they are currently configuring, rather than the entire Box application.
   Insufficient Deletion Friction for High-Impact Action: Because app deletion is permanent and cannot… more

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   0 comments  ·  Developer Platform  ·  Edit…  ·  Delete…  ·  Admin →
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2. Export transparent images using Box Canvas

   When exporting Box Canvas as an image, I want to be able to make the background transparent.
   Currently, when exporting Box Canvas as an image, the background appears white. Since there are cases where it's more convenient to have no background color when pasting into another medium, I would like the option to export only the elements drawn on the Box Canvas as an image, with the background set to transparent.
   -in Japanese-
   Box Canvasを画像としてエクスポートする際に、背景を透過できるようにしたい。
   Box Canvasでは画像としてエクスポートする際に、背景は白で表示されます。別の媒体に貼り付ける際、背景色が無い方が使いやすいケースもあるため、Box Canvas上に描画されているもののみ画像化し、背景は透過状態を選択できるようにしてほしい。

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   0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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3. MFA setup as part of initial new account setup if new account is triggered by invite that requires MFA to access.

   We're having an repeating issue with external users where they sign up for Box then, to access our content, they setup MFA. After MFA is setup, they are returned to the dashboard, but the link they clicked to start the MFA setup was to our shared folder. They then upload documents to their own personal space thinking that it is the shared folder.

   MFA setup that is triggered by clicking into a shared folder that requires MFA should redirect BACK to the shared folder once complete. If new user setup is triggered by following an email that requires MFA, setting up MFA should be part of the new user setup.

   We're having an repeating issue with external users where they sign up for Box then, to access our content, they setup MFA. After MFA is setup, they are returned to the dashboard, but the link they clicked to start the MFA setup was to our shared folder. They then upload documents to their own personal space thinking that it is the shared folder.

   MFA setup that is triggered by clicking into a shared folder that requires MFA should redirect BACK to the shared folder once complete. If new user setup is triggered by following an email that requires MFA, setting… more

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   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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4. Silent and Instant Copying of Shared Links in Box Drive

   When using Box Drive via desktop sync (Mac=Finder, Windows=Explorer), selecting "Copy shared link" used to silently and instantaneously create a shared link and copy it to the user's clipboard. Since this was updated, a pop-up dialog opens in a new window and takes a few seconds to enable shared links and copy it to the clipboard. If the user navigates away from this window too quickly, the process does not complete, requiring them to start the process over. Then, upon completion, the user has to close the pop-up window.

   This has also created hurdles when using Claude to compile a spreadsheet of public links, as the AI can't create public links itself and requires the user to manually enable shared links for every file.

   Please restore the instant silent link-copying feature for a better user experience, or at the very least, allow users to enable shared links at the parent-folder level so users can quickly copy links for all the individual files within the folder. This will be a better experience and allow for faster batch sharing.

   When using Box Drive via desktop sync (Mac=Finder, Windows=Explorer), selecting "Copy shared link" used to silently and instantaneously create a shared link and copy it to the user's clipboard. Since this was updated, a pop-up dialog opens in a new window and takes a few seconds to enable shared links and copy it to the clipboard. If the user navigates away from this window too quickly, the process does not complete, requiring them to start the process over. Then, upon completion, the user has to close the pop-up window.

   This has also created hurdles when using Claude to compile a… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. leave a note area to take note for each version of the upload

   we will update one file with different versions, found there's nowhere to leave a note for each version, what part is changed. think that is necessary to identify the change quickly between each versions based on own notes
   I can leave some notes below the version, so myself or other users can notice what is changed based on communication.

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   0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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6. Image Crop in Box Canvas

   Enable image cropping in box canvas.

   Be really useful when creating mood boards to crop the images and screenshots in box canvas rather than doing this before uploading

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   0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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7. Request to Make Service Accounts Created During Box Automate Use Easier to Identify

   When a workflow is created and saved in Box Automate, a service account is created (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com).
   However, at present, it is difficult to determine whether this account was created as part of using Box Automate, making it hard to distinguish it from a suspicious user that may have been created maliciously.
   Therefore, we would like the service account (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com) to be made more easily identifiable as an account created for the use of Box Automate.
   For example, after a workflow is created in Box Automate, we would like a pop-up to be displayed indicating that a service account for workflow execution (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com) has been created.

   内容：
   Box Automateでワークフローを作成・保存すると、サービスアカウント（例：InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com）が作成されます。
   しかし、現状ではこのアカウントがBox Automateの利用に伴って作成されたものか判別しづらく、悪意を持って作成された不審なユーザーとの見分けがつきません。
   そのため、サービスアカウント（例：InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com）がBox Automate利用のために作成されたアカウントであることを、より分かりやすくしてほしいです。
   例として、Box Automateでワークフローを作成した後に、ワークフロー実行用のサービスアカウント（例：InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com）が作成されたことを示すポップアップを表示するなどの対応を希望します。

   When a workflow is created and saved in Box Automate, a service account is created (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com).
   However, at present, it is difficult to determine whether this account was created as part of using Box Automate, making it hard to distinguish it from a suspicious user that may have been created maliciously.
   Therefore, we would like the service account (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com) to be made more easily identifiable as an account created for the use of Box Automate.
   For example, after a workflow is created in Box Automate, we would like a pop-up to be… more

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   0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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8. Bring back "Open Containing Folder" to the top of the Box Note menu (or allow customization)

   Hi Box Team,

   I would like to share some feedback regarding the user interface of Box Notes.

   Previously, the option to open the folder containing the current Box Note was located right at the top of the hamburger menu. This was incredibly convenient. However, with recent updates, this option has been pushed further and further down the list.

   To be honest, actions like viewing comments or inserting images are rarely used in my daily workflow compared to navigating back to the source folder. Having to scroll down every single time just to open the folder has made the user experience quite frustrating.

   I would highly appreciate it if you could consider one of the following improvements:

   Restore the original layout: Move the "Open Containing Folder" option back to the top of the menu.

   Add customization: Allow users to reorder or customize the menu items based on their workflow.

   Add a shortcut: Implement a dedicated shortcut button (or hotkey) on the main interface to open the parent folder directly.

   Thank you for your time and for continuously improving Box!

   Hi Box Team,

   I would like to share some feedback regarding the user interface of Box Notes.

   Previously, the option to open the folder containing the current Box Note was located right at the top of the hamburger menu. This was incredibly convenient. However, with recent updates, this option has been pushed further and further down the list.

   To be honest, actions like viewing comments or inserting images are rarely used in my daily workflow compared to navigating back to the source folder. Having to scroll down every single time just to open the folder has made the user experience… more

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   under consideration  ·  1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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9. Probelm: my academic papers are being flagged as HIPPA violations

   Not really sure where to put this... I am a paleontology researcher so I put a lot of academic research articles on Box to keep them handy. Today, Box has started flagging these articles as containing confidential patient health information. These are research articles that have nothing to do with human subjects. I would like to report this as an inappropriate automatic tagging by Box's tools and have it removed so that I can access and download my files as normal.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Remove Pop up when sharing link

    Remove the Pop up that occurs when sharing link , this feature slows down my workload , please revert to how it was before.

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    0 comments  ·  New UI  ·  Delete…  ·  Admin →
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11. Search behavior for mixed-case item names

    Description:

    Today, mixed-case names appear to be split at uppercase→lowercase boundaries when indexed. That helps for classic camelCase, but it breaks acronyms when the casing is slightly different.

    Examples of how names seem to be tokenized

    XMLParser -> XML + Parser
    XMLparser -> XM + Lparser

    Problem:

    For both forms, searching "XML" should return the item.
    It works for XMLParser, but not for XMLparser, because the acronym is not kept as a single token in the second case.

    We see other patterns, such as:

    TOPaaa → searchable with TO or TOPa, but not TOP
    WORKaaa → searchable with WOR or WORKa, but not WORK

    Request:

    When an uppercase run looks like a meaningful word (e.g. XML, TOP, WORK), please index that full uppercase segment as its own token—even when it is immediately followed by lowercase letters (XMLparser, TOPaaa).

    Thanks,

    Description:

    Today, mixed-case names appear to be split at uppercase→lowercase boundaries when indexed. That helps for classic camelCase, but it breaks acronyms when the casing is slightly different.

    Examples of how names seem to be tokenized

    XMLParser -> XML + Parser
    XMLparser -> XM + Lparser

    Problem:

    For both forms, searching "XML" should return the item.
    It works for XMLParser, but not for XMLparser, because the acronym is not kept as a single token in the second case.

    We see other patterns, such as:

    TOPaaa → searchable with TO or TOPa, but not TOP
    WORKaaa → searchable with WOR or… more

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    0 comments  ·  Search  ·  Delete…  ·  Admin →
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12. video watermarking

    Please add additional text size options on the customize watermark menu - the "small" sized text looks fine on an image but appears quite large and obtrusive on a video clip

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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13. Provide a Grid/Tile View Option for My Collections

    The redesigned My Collections page displays Collections horizontally across the top of the page rather than displaying each Collection as a tile/card as in the previous interface.

    For organizations and users with a large number of Collections, this makes navigation less efficient because only a limited number of Collections are visible and the remaining Collections are placed behind the “more” dropdown.

    In the previous tile/grid layout, users could see and select all of their Collections from a single page. This was particularly useful when Collections are being used to organize frequently accessed business content.

    Please provide a user-selectable Grid/Tile view in addition to the new horizontal Collections navigation. This would allow users with many Collections to retain the improved new interface while choosing the presentation that works best for their workflow.

    The redesigned My Collections page displays Collections horizontally across the top of the page rather than displaying each Collection as a tile/card as in the previous interface.

    For organizations and users with a large number of Collections, this makes navigation less efficient because only a limited number of Collections are visible and the remaining Collections are placed behind the “more” dropdown.

    In the previous tile/grid layout, users could see and select all of their Collections from a single page. This was particularly useful when Collections are being used to organize frequently accessed business content.

    Please provide a user-selectable Grid/Tile view… more

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    0 comments  ·  Collections  ·  Delete…  ·  Admin →
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14. Ability to export daily bandwidth usage.

    When a traffic congestion issue occurs, we would like to use the bandwidth reports per user and folder (listed below) for our investigation.
    However, since these reports are primarily available on a monthly basis and do not support daily usage exports, it is difficult to utilize them effectively for troubleshooting.
    ・Bandwidth Usage by User Report
    ・Bandwidth Usage by Files and Folders Report

    If we could generate daily reports on bandwidth usage, it would help us investigate the causes of traffic congestion, so we would appreciate it if you could implement this feature.

    トラフィックを逼迫させる事象が発生した際に、下記ユーザー・フォルダ毎の帯域幅レポートを調査で利用できるようにしたいですが、
    主に月単位での出力となり日次での使用量出力には対応していないため、調査で利用することが難しいです。
    ・ユーザーによる帯域幅の使用状況
    ・ファイルとフォルダによる帯域幅の使用状況

    日次で帯域幅の使用量を出力することができれば、トラフィック逼迫時の原因調査にも役立ちますので、本機能の実装をお願いいたします。

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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15. Box AI does not recognize text in image-based PDFs

    Thank you for releasing Box AI for free.

    I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.

    When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.

    If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate your consideration of this enhancement.

    Thank you for releasing Box AI for free.

    I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.

    When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.

    If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate… more

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    on roadmap  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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16. Allow Box AI Home Global Agent to take the same actions as Box MCP (i.e. feature/permission parity)

    Currently, Box MCP (with Claude/ChatGPT/etc) can create, rename, move folders and files in Box, and many other things. It would be good to be able to accomplish the same simply by instructing Box AI (via Box AI Home, or the Box AI Agent step in Box Automate).

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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17. Allow api.box.com in Box Connectors for HTTPS Request steps in Automate workflows

    Please allow the HTTPS Request step in Box Automate to make requests to the Box API (api.box.com).

    There are many things not currently supported natively by Box Automate steps which could be solved if the HTTPS Request step/outcome were allowed to consume the Box API.

    For example:
    - generate Box access tokens
    - get file EXIF data from Box representations API
    - lock files
    - create shared links
    - get number of files in a folder
    - get file path
    - create shared link passwords
    - applying metadata cascade policies
    - metadata extraction on a group of files (rather than just one file at a time)

    Please allow the HTTPS Request step in Box Automate to make requests to the Box API (api.box.com).

    There are many things not currently supported natively by Box Automate steps which could be solved if the HTTPS Request step/outcome were allowed to consume the Box API.

    For example:
    - generate Box access tokens
    - get file EXIF data from Box representations API
    - lock files
    - create shared links
    - get number of files in a folder
    - get file path
    - create shared link passwords
    - applying metadata cascade policies
    - metadata extraction on a group of files (rather than… more

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    0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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18. Implementation of Windows standard shortcut keys. Windows標準ショートカットキーの実装

    Please make it possible to use standard Windows shortcut keys in Box as much as possible.
    In particular, the following shortcuts do not work, which makes everyday tasks inconvenient.

    ・F2: Rename
    ・Delete: Delete
    ・Shift+Delete: Permanently delete
    ・Ctrl+Shift+N: Create new folder
    ・Alt+↑: Go up one folder
    ・Alt+→ / Alt+←: Forward / Back (Please function as a history of folder navigation within the Box tab, rather than the browser's general history)

    By implementing standard Windows shortcut keys, users can perform file operations quickly with the keyboard, which will improve work efficiency.

    Box上で、Windows標準のショートカットキーをできる限り利用できるようにしてください。
    特に、以下のショートカットが使用できず、日常的な操作において不便を感じています。

    ・F2：名称変更
    ・Delete：削除
    ・Shift＋Delete：完全削除
    ・Ctrl＋Shift＋N：新規フォルダ作成
    ・Alt＋↑：上のフォルダへ移動
    ・Alt＋→ / Alt＋←：進む / 戻る（ブラウザ全体の履歴ではなく、Boxタブ内でのフォルダ遷移の履歴として動作してほしい）

    Windows標準のショートカットキーの実装により、キーボードによる高速なファイル操作が可能となり、作業効率の向上につながります。

    Please make it possible to use standard Windows shortcut keys in Box as much as possible.
    In particular, the following shortcuts do not work, which makes everyday tasks inconvenient.

    ・F2: Rename
    ・Delete: Delete
    ・Shift+Delete: Permanently delete
    ・Ctrl+Shift+N: Create new folder
    ・Alt+↑: Go up one folder
    ・Alt+→ / Alt+←: Forward / Back (Please function as a history of folder navigation within the Box tab, rather than the browser's general history)

    By implementing standard Windows shortcut keys, users can perform file operations quickly with the keyboard, which will improve work efficiency.

    Box上で、Windows標準のショートカットキーをできる限り利用できるようにしてください。
    特に、以下のショートカットが使用できず、日常的な操作において不便を感じています。

    ・F2：名称変更
    ・Delete：削除
    ・Shift＋Delete：完全削除
    ・Ctrl＋Shift＋N：新規フォルダ作成
    ・Alt＋↑：上のフォルダへ移動
    ・Alt＋→ / Alt＋←：進む /… more

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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19. Automatic Box Canvas Creation Based on Instructions to Box AI

    Currently, Box Canvas provides templates, but users still need to create the content themselves each time, which can be burdensome.

    To further reduce user workload, I would like to request a feature that allows Box AI to automatically generate a Box Canvas output based on user instructions.

    Box AIへの指示でBox Canvasを自動作成：

    現在、Box Canvasにはテンプレートが用意されているが、ユーザー自身が毎回コンテンツを作成する必要があり、負担が大きいです。
    ユーザーの負担をさらに軽減するために、ユーザーの指示に基づいてBox AIが自動的にBox Canvasを出力する機能を追加してほしい。

    22 votes

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20. Matrix block in Box Apps

    The matrix block would allow two metadata fields to be selected and count the number of items that meet the intersecting block's criteria i.e. metadata value A and metadata value B

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