9723 results found

1. Add further columns to Shared Links report

   In order to prepare a csv file to bulk update existing shared links, it is necessary to
   A) run TWO reports - a BOX USERS Report (CLI command), and a SHARED LINKS Report

   If however, you wish to provide a list of shared links to each Box user who created the link(s), then a THIRD report is needed, a USER ACTIVITY Report (for max years, Items Shared action). This report needs to be filtered to show only the latest date/user that created the link (NB a shared link may be created more than once)

   B) then the BOX USERS Report output and SHARED LINKS Report output (and USER ACTIVITY Report output) are merged to identify the Item owner login ID, the creator email address, creator ID (the ID of the user who last created the link)

   Currently the SHARED LINKS Report has the following columns:
   Item owner login
   Item ID
   Item name
   Path
   Shared item type
   Shared link status
   Shared Link Derived Status
   Shared link URL
   Custom URL
   Password set
   Created date
   Expiry
   Permissions

   To AVOID the necessity of running the USER ACTIVITY Report and BOX USERS Report, and AVOID the time-consuming task of vlookups and editing to merge the three reports, it is requested that the Shared Links Report has the following THREE additional columns:

   -Item owner login ID (the ID of the box account in which the link resides)
   -Creator email address (the email address of the LAST user to create the shared link)
   -Creator ID (the ID of the user who created the shared link most recently

   By doing so, not only can CLI Command line be used to edit/remove shared links (requires itemid, itemtype and as-user (item owner login ID), but also mailmerge to users who created the shared links can be created, together with personalised spreadsheets for each user

   In order to prepare a csv file to bulk update existing shared links, it is necessary to
   A) run TWO reports - a BOX USERS Report (CLI command), and a SHARED LINKS Report

   If however, you wish to provide a list of shared links to each Box user who created the link(s), then a THIRD report is needed, a USER ACTIVITY Report (for max years, Items Shared action). This report needs to be filtered to show only the latest date/user that created the link (NB a shared link may be created more than once)

   B) then the BOX USERS Report… more

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   1 comment  ·  Admin Reports  ·  Delete…  ·  Admin →
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2. Do not display add-ins that are hidden in the Microsoft tenant settings

   Although we have set the Add-ins button to be hidden in the Microsoft 365 admin center, this setting is not reflected when opening Office Online via Box, and users are still able to add add-ins.
   If users add add-ins that administrators are not aware of, there is a possibility that we may not be able to respond to any issues or security problems that may arise as a result.
   We request either that the settings in the Microsoft 365 admin center be applied to Box, or that Box provide an option to hide the Add-ins button in Office Online.

   In Japanese：
   Microsoft365管理センターにてアドイン追加ボタンを非表示に設定しているが、BoxでOffice Onlineを開くと設定が反映されずアドインが追加できてしまいます。
   管理者側で把握していないアドイン機能をユーザーが追加することで、不具合やセキュリティ上の問題が発生した場合に対応できない可能性があります。
   Microsoft365管理センターの設定内容をBoxに反映させるか、Box側でOffice Onlineのアドイン追加ボタンを非表示にする設定の追加を要望します。

   Although we have set the Add-ins button to be hidden in the Microsoft 365 admin center, this setting is not reflected when opening Office Online via Box, and users are still able to add add-ins.
   If users add add-ins that administrators are not aware of, there is a possibility that we may not be able to respond to any issues or security problems that may arise as a result.
   We request either that the settings in the Microsoft 365 admin center be applied to Box, or that Box provide an option to hide the Add-ins button in Office Online.

   In… more

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   0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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3. Korea zones

   I would like to have Korea added as a new Zones country.
   There is a law passed that the content needs to be stored in Korea so we will need Korea Zones to use Box in Korea.

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   0 comments  ·  Zones & Multizones  ·  Delete…  ·  Admin →
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4. AI Model Name Display

   When using Box AI for Documents or Box AI for Notes, please display the name of the currently active AI model on the screen so users can see which model they are using.
   As AI models evolve, the same question may yield different answers than before. Therefore, it is important for users to always know which AI model they are currently using.

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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5. Remove Platform App Change Approval Requirement & Improve SDK/API support

   I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests, this workflow is not sustainable, the requirement could be removed, simply by putting stricter security rules and guardrails in place and letting the user be responsible for their settings with legal binding agreements, etc. AWS demonstrates this wonderfully.

   Please contact me, regarding this matter asap.

   I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests,… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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6. when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <

   when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <her email> is already linked to another google account, log in and remove the association to contimune." Learn how. button. the learn how link is broken page not found.
   she had previously had access and left and came back to the partner company.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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7. Export / Import annotations via API

   Box is growing fast and being considered a real challenger to the rest of ECM platforms, but it still lacks important features to be fully considered when migrating from those other platforms. There's no option at all to bring over annotations from existing systems or recreate them via API. For some business units that's a MUST, so it would be perfect to have that option available.

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   0 comments  ·  Annotations  ·  Delete…  ·  Admin →
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8. Add a “comment visibility” option in Link Settings

   In Link Settings, we’d like an option to control whether comments are visible.
   Currently, when a shared link is set to a non-edit permission such as Can view only (or Can view and download), comments aren’t visible to viewers. Even for non-edit shared links, we want viewers to be able to view timestamped comments on videos, since this feature is extremely useful.
   Use case: We publish videos on Box Hubs and share them externally using People with the link (Can view only). If viewers could see comments, we could point them to specific parts of the video more efficiently.

   （日本語）
   「共有リンクの設定」で、コメント閲覧可否を設定したいです。
   現状、共有リンクが「表示のみ」（または「表示およびダウンロード可能」）など編集不可の権限だと、コメントを閲覧できません。編集ができない権限の共有リンクでも、非常に便利な動画のアノテーション（コメント）を閲覧可能にしたいです。
   ユースケース： Box Hubsに動画を掲載し、社外へ「リンクを知っている全員（表示のみ）」で共有しています。閲覧者がコメントを見られれば、動画の特定箇所をピンポイントで案内でき、効率的です。

   In Link Settings, we’d like an option to control whether comments are visible.
   Currently, when a shared link is set to a non-edit permission such as Can view only (or Can view and download), comments aren’t visible to viewers. Even for non-edit shared links, we want viewers to be able to view timestamped comments on videos, since this feature is extremely useful.
   Use case: We publish videos on Box Hubs and share them externally using People with the link (Can view only). If viewers could see comments, we could point them to specific parts of the video more efficiently.

   （日本語）… more

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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9. Allow Device Pinning for web

   Per the documentation, it appears that we should be able to enable Device Pinning for Box.com via web client:
   https://support.box.com/hc/en-us/articles/360043693814-Device-Pinning

   However, despite the above documentation, there are only options to enforce Device Pinning for the mobile, tablet, and sync applications:
   https://app.box.com/master/settings/devices

   Using sync instead of web is also not a viable alternative, as it has been sunset, with an EOL of December 2026:
   https://community.box.com/admin-forum-25/announcing-end-of-life-for-box-sync-33734

   Notably, its replacement, Box Drive, is also not listed under Device Pinning.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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10. version

    Allow the option to keep the existing filename when uploading a new version. Filenames are often autogenerated by the software producing the file. After uploading to Box, I usually rename the file to a more meaningful name. When I generate a new version of the file, it will have a different name, and then upload it to Box as a new version. Box renames it to the same name as the newly uploaded file, meaning I have to rename it again. I would like the ability to keep the previous name instead of the name of the newly uploaded file.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. We would like the ability to hide the “Download Report” button in Folder Insights.

    Folder Insight reports can be output by specifying a folder of which you are the owner.
    If you are using a closed folder tenant, the owners of managed folders are only users with administrator privileges, and end users do not own folders, so even co-owners cannot output folder insight reports.
    If you actually specify a folder with permissions below that of the co-owner and output it, you will get an “Insufficient permissions to create report folder” error.
    We would like to see this feature implemented to prevent such errors and confusion.

    フォルダインサイトのレポート出力先は自身が所有者となっているフォルダを指定することで出力可能となります。
    クローズドフォルダのテナントを利用している場合、管理しているフォルダの所有者は管理者権限を持つユーザーのみとなり、
    エンドユーザーにおいては所有するフォルダがないことから共同所有者でもフォルダインサイトのレポート出力はできません。
    実際に共同所有者以下の権限を持つフォルダを指定して出力すると「Insufficient permissions to create report folder」のエラーとなります。
    このようなエラーや混乱を防ぐためにも本機能を実装してほしい。

    Folder Insight reports can be output by specifying a folder of which you are the owner.
    If you are using a closed folder tenant, the owners of managed folders are only users with administrator privileges, and end users do not own folders, so even co-owners cannot output folder insight reports.
    If you actually specify a folder with permissions below that of the co-owner and output it, you will get an “Insufficient permissions to create report folder” error.
    We would like to see this feature implemented to prevent such errors and confusion.

    フォルダインサイトのレポート出力先は自身が所有者となっているフォルダを指定することで出力可能となります。
    クローズドフォルダのテナントを利用している場合、管理しているフォルダの所有者は管理者権限を持つユーザーのみとなり、
    エンドユーザーにおいては所有するフォルダがないことから共同所有者でもフォルダインサイトのレポート出力はできません。
    実際に共同所有者以下の権限を持つフォルダを指定して出力すると「Insufficient permissions to create report folder」のエラーとなります。… more

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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12. Box Relay

    Box Relay needs to be able to create a work flow for a parent folder and have it work for all child folders. A user is setting up a simple notification (upload, download) and then sends a notification to a set of users with a message. The user currently has to replicate or create a new Relay for each child folder. Very, very silly to have to waist so much time.

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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13. Give the Box Admin the ability to clone (mirror) an existing user's access when adding a new user to Box.

    The goal is to streamline user provisioning by allowing Box Admins to replicate the permissions and folder access of an existing user when creating and adding a new user to Box.

    This eliminates manual steps and ensures consistency in access control.

    Why It’s Valuable?

    Efficiency: Admins often need to onboard users with similar roles or responsibilities. Instead of manually assigning folders and permissions, cloning saves time.

    Consistency: Reduces human error by ensuring the new user has identical access as the reference user.

    Scalability: Ideal for large organizations where teams share common folder structures.

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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14. Index Lists

    Suggest to add feature allowing users to download index lists of folder contents.

    This feature could be permissioned, but the current protocol of requiring Box admin approval is challenging to navigate, and the produced index lists are not organized or very useful.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Box search results need to be sorted by "oldest first"

    Box search results are currently displayed in order of "newest update date," but we have received many requests to display them in order of "oldest update date."

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    0 comments  ·  Search  ·  Delete…  ·  Admin →
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16. Box for MIP

    Allow a single Microsoft Tenant to connect to more than one Box EID. We have two box EID's, one for "regular" content and the other for "FTI".

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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17. Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.

    Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
    The issue may be caused by one of the following:

    Lack of access permissions
    
    　Although I am able to log in, I may not have been granted the necessary permissions (e.g., Viewer or Editor) to view the relevant folder or files.

    Expired or restricted shared link
    
    　The shared link may have expired or been restricted to specific users, preventing access.

    Incomplete multi-factor authentication (MFA) setup
    
    　In some Box environments, even if login is successful, access to files may be restricted if the MFA setup is not fully completed. This may be related to the recent device failure.

    Could you kindly advise what steps I should take to regain access?

    Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
    The issue may be caused by one of the following:

    Lack of access permissions
    
    　Although I am able to log in, I may not have been granted the necessary permissions (e.g., Viewer or Editor) to view the relevant folder or files.

    Expired or restricted shared link
    
    　The shared link may have expired or been restricted to specific users, preventing access.

    Incomplete multi-factor authentication (MFA) setup
    
    　In some Box environments, even if login is successful, access to files may be restricted if… more

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    0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
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18. Hubs open documents in new tab

    When opening a document in Box Hubs, the browser window is fully taken over by the document, and it's not currently possible to use standard browser actions like Ctrl+Click, middle mouse click, or right-click > "Open in New Tab." This limitation significantly hinders the ability to efficiently review multiple documents at once and makes side-by-side comparisons impossible. It would greatly improve productivity if Box Hubs allowed documents to be opened in new tabs. Please consider updating this feature.

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    2 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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    on roadmap  ·  AdminAnonymous (Admin, Box) responded

    We plan to work on this feature soon

19. from Box Folder (Filtered) View - Start Box Relay

    Most of solutions would need filtered data for example, to track the status of any document or request, one would need Status field to track the progress and showing user a filtered view is necessary. From same view, if relay can be initiated would be highly appreciated.

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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20. Form dropdown - Show big list of Values from Excel

    How to manage long list of Items like Asset Number or Functional location Number into Form Drop Down?

    If Drop Down functionality on the form can take Excel as Source then that can solve this issue and letting user search/filter from Drop Down to select Single/Multiple entries.

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    not planned  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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