Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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669 results found
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Change prompt message for shared-folder deletion
Currently the message is "Are you sure you want to delete this item",
but when it is shared by other people, in most cases users are not aware that other collaborators will not be able to access that folder and all included files.Suggest the message to be specific and please also add additional prompt like "Are you sure? This folder has XX items in it." since we have experienced few times that root folders are deleted and 1-2 days are needed to restore.
4 votes -
Shared Link vs Shared Folder Collaborator Options
I would like to grant Previewer collaborator option when creating a shared link on a file.
- When using the Shared Link for a file, only available collaborator options are Editor and Viewer.
- When using the Shared Link for a folder, available collaborator options: Uploader, Previewer, Viewer, Previewer Uploader, Viewer Uploader, Editor, Co-Owner.
When granting access at the folder level opens a security hole where later files can be viewed as well, when only one file needs to be shared.
4 votes -
Ability to see owned vs. collaborated content
From content manager, we would like the ability to filter the content by only showing content the user is 1) an owner of and/or 2) is a co-owner of, and/or 3) is collaborated on.
When a user leaves the organization, we will disable the account for a few months. Before it is deleted, we would like to have the possibility to easily see the impact for other users if/when the content is deleted. If needed, we would then assign new owners for content collaborated on before that content is deleted.
4 votes -
Increase maximum image size for branding a Box Sign to above 1 MB
Upload limit for Box Sign Company Logo Branding is only 1 MB. This is too small when the average file size of a smartphone mobile phone camera picture is about 3MB, LinkedIn allows 8 MB and Google allows 5 MB.
LinkedIn: https://www.linkedin.com/help/linkedin/answer/a549049/photo-won-t-upload-to-your-profile?lang=en
4 votes -
Add new event types to BOX event stream
We need to get the following event types added to BOX event stream for Splunk consumption to meet Cyber Security requirements:
- Changed box drive mark for offline feature.
- Added domain to collaboration whitelist.
- Removed domain from collaboration whitelist.
- Restrict external collaborators from inviting other external collaborators.
- External link availability.
- Block ownership transfer to external users.
- Enabled strong password for external collaborators.
- Tracking for enterprise.
- Disable keep me signed in. 10.Disallow user change email.
- Failed login threshold.
4 votes -
Reports to track Box Relay creation
We need a reporting feature that tracks the status of Box Relay creation.
Reasons：
1.When a workflow template is duplicated, it is possible to use it without changing its name, which leads to the existence of multiple workflows with the same name.
2.The only way to monitor usage is through user activity logs, which do not provide information on frequency of use or usage status.
3.If workflows created by employees on leave remain unused or incorrectly configured, the transfer process could be omitted.
4 votes -
[Box for Salesforce]Please be more specific about the error.
■Background
When creating a folder on Box from Box for Salesforce, an error may occur.However, due to the following error content, it is not possible to determine what caused the error.
【Text currently displayed as an error】
Sorry, there was an issue with processing this request.
Unable tp create a box folder for this record:
Unable to create folder for record id a0B2xAMOxEAK
- Details : Folder object returned from Box was null.Can not proceed.
■Request
Please be more specific about the error.
e.g. "Contains characters that are not available in the Box".■背景
Box for SalesforceからBox上にフォルダを作成する際、エラーが発生することがあります。しかしながら、以下のようなエラー内容のため、何が原因でエラーが発生しているのか判別できません。
…
5 votes -
Workflow approval tasks: More than one must approve and less than all may approve a workflow approval task.
Workflow approval tasks: More than one must approve and less than all may approve a workflow approval task.
Today, if I want to invite 3 people to approve a task, but I only need 2/3 to approve it, then this is not an option. Similarly, if I want to invite 10 people to approve a task, but I only need 6/10 to approve it, then this is not an option.
I only have the option for one person to approve it or for everybody to approve it.
4 votes -
Move "Log in" green banner when viewing shared link while not signed into Box
If you view a shared link while you're not signed into Box, you'll see a green banner at the top: "Log in to Box to securely share, edit, and collaborate on files in real-time with other people." The banner blocks the "Download" button on the right. While there is an X to close the banner, there are two issues:
1) Less tech-savvy people don't know to close the banner and can't figure out how to download
2) Others may think you need a Box account in order to access the contentIt would be helpful to either move the banner…
7 votes -
Box Shield Smart Access - Require approval when doing a Business Justification override of a Classification
I want to allow team members to override a Box Shield Classification/Access Policy with a Business Justification ONLY IF the appropriate person approves the override.
"Appropriate person" would be 100% configurable and different across different Classification Labels. Options like:
- Person who created the Classification Label
- Main Admin or Co-Admin with appropriate permissions
- An assigned authorized person or group (e.g. legal, compliance, infosec, IT, folder or file owner).E.g. scenario #1: "Highly Classified" label - only Admin, Co-Admin with Shield permission, xxx person in InfoSec, or yyy person in IT could approve the override.
E.g. scenario #2: "Internal…
4 votes -
Box CLI - need more output options for folders:items.
Specific to "box folders:items" but probably other commands as well:
1) If I'm asking for --csv, AND specifying the fields via --fields=, I don't need a header telling me the fields I just requested. I'd like an option to disable the header, or default disable it and make me add it back.
2) If I'm asking for specific fields as --csv, give me just those fields. If I'm asking for --fields=id I don't want it served back to me as "folder,#", I don't want to know it's a folder. If I later do something against that ID that is not…
4 votesHello,
We are not planning on changing --csv or --json behaviour in CLI.
Fields ID and Type are returned by API by default and removing them from the CLI would mean to modify the existing CLI behaviour.
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Admin controls for the Solutions menu
We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.
The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.
Please consider adding admin controls to either:
1) Enable or disable the Solutions menu for the enterprise
2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)This would help to route end user inquiries through the right…
5 votes -
Box CLI Email Notifications and Folder Settings
We would like to enable upload notifications for select folders, on particular users or groups.
Currently users need to go into each folder's settings to then check the box for upload notifications, or they can select upload notifications in their user settings.
The first option is very time consuming, we have about 140 folders that we would like to target and it is hard to force employee's to complete this.
The 2nd option removes the importance of notifications if users are being notified for everything.It would be great to have a bulk option to enable notifications or manage other…
4 votes -
Exact search queries using quotes should not include wildcards
Currently as per Box's community article, all searches implicitly include trailing wildcards:
"Trailing wildcards are implicitly included in search results because of the way text is indexed. Searching for Bo results in items with the words Box or Boat or Boxer. It is the equivalent of searching for Bo* or Bo% in traditional search engines. Traditional wildcard notation is not supported by Box, such as %ox% "
However, this leads to search results that are both 1) too wide and 2) not intuitive based on search norms
i.e., one would think that searching (with quotes) for " Box " would…
5 votes -
Increase the Maximum Number of Actions per Box Automate Workflow
{English}
We would like to request an increase in the maximum number of actions that can be executed within a single Box Automate workflow.Currently, the limit is 200 actions per workflow execution. However, based on real customer business requirements, some workflows are reaching this limit and cannot be fully implemented within the current constraints.
Increasing the limit to approximately 2,000 actions would address these use cases and enable customers to automate larger-scale business processes without requiring complex workarounds or workflow redesign.
This request was submitted based on customer feedback.
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{Japanese}
Box Automateワークフローで一度に実行できるアクション数の上限拡張を希望します。現在、1回のワークフロー実行で利用できるアクション数は200に制限されています。しかし、実際の顧客業務要件を考慮すると、この上限に達してしまい、実現できないフローが存在します。
上限を2,000アクション程度まで拡張いただけると、このようなユースケースに対応でき、大規模な業務プロセスをワークアラウンドや複雑なフロー分割なしで実装できるようになります。
本要望は顧客からのフィードバックに基づくものです。
5 votes -
Request to improve the behavior of files with "Download and Print Restrictions" set on Box Drive
In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
Depending on when you set this label classification, Box Drive may not have the limitations you expect.
I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.The specific steps and events are as follows.
1. Open the file before setting the classification label in Box Drive.
2. Edit, save and close the file.…4 votes -
Support for Multiple Upload Zones in Box Forms + Relay
Summary:
Enable the creation of multiple, distinct file upload zones within a single application or embed experience—for example, within a Box Doc Gen-powered form or workflow.Details:
Today, applications built with Box’s Form capabilities typically support a single upload zone or file request area. This limits the ability to organize incoming files contextually during intake or data collection workflows.We’re requesting support for multiple upload zones in the same app or form—each mapped to a different folder, metadata tag, or Doc Gen trigger.
Example Use Case – Box Doc Gen for Application Processing:
Imagine a form that uses Box Doc…4 votes -
Cursor leaves folder name field after creating new folder
I've found two bugs in the we-based box app. These have both been happening for a while now... several months at least.
First, when you create a new folder, you can no longer just start typing the name, as the cursor leaves the Folder Name field upon creation of a new folder. Having to click back in the field is a bit of a pain.
Second, often when I'm uploading something - particularly if it's hundreds of megabytes, or part of a larger upload, after finishing the list of uploads, it will begin uploading the list again. I've uploaded a…
4 votes -
Enhanced Granular Access Controls for External Collaborators
Current Limitation:
- Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
- No ability to create differentiated access rules for trusted partners or affiliated organizationsProposed Feature:
Implement a multi-tier external collaboration access control system that allows:
1. Configurable access duration and permissions based on organizational relationship
2. Ability to create exception groups with extended or permanent access
3. Granular control to distinguish between:
- Completely external users (standard 30-day restriction)
- Trusted partners/affiliated organizations (customizable access duration)
- Specific trusted domains with distinct access rulesUse Case Example:
An organization wants…4 votes -
Per-Application Control for AI API
【Current Behavior】
The AI API setting in the Admin Console is currently a tenant-wide
toggle (ON/OFF). Once enabled, all custom applications (both
Server Authentication and OAuth 2.0 apps) under the enterprise
can invoke AI API endpoints. There is no mechanism to permit or
restrict AI API usage on a per-application basis.【Problem / Business Impact】
Because AI API consumption is billable, administrators cannot
selectively allow AI API access only for specific sanctioned
applications while blocking others. This creates the following
risks:- Uncontrolled billing exposure: Any application with AI API scope enabled can trigger consumption that the administrator did not sanction,…
4 votes
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