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643 results found

  1. Enhanced Granular Access Controls for External Collaborators

    Current Limitation:
    - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
    - No ability to create differentiated access rules for trusted partners or affiliated organizations

    Proposed Feature:
    Implement a multi-tier external collaboration access control system that allows:
    1. Configurable access duration and permissions based on organizational relationship
    2. Ability to create exception groups with extended or permanent access
    3. Granular control to distinguish between:
    - Completely external users (standard 30-day restriction)
    - Trusted partners/affiliated organizations (customizable access duration)
    - Specific trusted domains with distinct access rules

    Use Case Example:
    An organization wants…

    4 votes

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    0 comments  ·  Web App  ·  Admin →
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  2. Cursor leaves folder name field after creating new folder

    I've found two bugs in the we-based box app. These have both been happening for a while now... several months at least.

    First, when you create a new folder, you can no longer just start typing the name, as the cursor leaves the Folder Name field upon creation of a new folder. Having to click back in the field is a bit of a pain.

    Second, often when I'm uploading something - particularly if it's hundreds of megabytes, or part of a larger upload, after finishing the list of uploads, it will begin uploading the list again. I've uploaded a…

    4 votes

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    1 comment  ·  Web App  ·  Admin →
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  3. Exact search queries using quotes should not include wildcards

    Currently as per Box's community article, all searches implicitly include trailing wildcards:

    "Trailing wildcards are implicitly included in search results because of the way text is indexed. Searching for Bo results in items with the words Box or Boat or Boxer. It is the equivalent of searching for Bo* or Bo% in traditional search engines. Traditional wildcard notation is not supported by Box, such as %ox% "

    However, this leads to search results that are both 1) too wide and 2) not intuitive based on search norms

    i.e., one would think that searching (with quotes) for " Box " would…

    5 votes

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    0 comments  ·  Web App  ·  Admin →
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  4. Move "Log in" green banner when viewing shared link while not signed into Box

    If you view a shared link while you're not signed into Box, you'll see a green banner at the top: "Log in to Box to securely share, edit, and collaborate on files in real-time with other people." The banner blocks the "Download" button on the right. While there is an X to close the banner, there are two issues:

    1) Less tech-savvy people don't know to close the banner and can't figure out how to download
    2) Others may think you need a Box account in order to access the content

    It would be helpful to either move the banner…

    7 votes

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    1 comment  ·  Web App  ·  Admin →
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  5. View only ability as admin to view Detection rules, policies, and lists.

    Isolate the EDIT SHIELD CONFIGURATION co-admin permission to 2 different permissions:

    1. View-only detection rules, access policies, lists
    2. View, Edit, and Create Detection rules, access policies, and lists.
    3 votes

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    0 comments  ·  Shield  ·  Admin →
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  6. Box Shield Smart Access - Require approval when doing a Business Justification override of a Classification

    I want to allow team members to override a Box Shield Classification/Access Policy with a Business Justification ONLY IF the appropriate person approves the override.

    "Appropriate person" would be 100% configurable and different across different Classification Labels. Options like:
    - Person who created the Classification Label
    - Main Admin or Co-Admin with appropriate permissions
    - An assigned authorized person or group (e.g. legal, compliance, infosec, IT, folder or file owner).

    E.g. scenario #1: "Highly Classified" label - only Admin, Co-Admin with Shield permission, xxx person in InfoSec, or yyy person in IT could approve the override.

    E.g. scenario #2: "Internal…

    4 votes

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    1 comment  ·  Shield  ·  Admin →
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  7. Enable More than 2 Simultaneous Legal Hold Exports / Add Export Queue Management

    Box currently limits legal hold exports to only two concurrent exports per account, which becomes a bottleneck when managing multiple cases, custodians, or data sets. There is no queueing mechanism or ability to start additional exports while the limit is reached—exports must be retried manually after completion. This slows down compliance workflows and creates operational friction for high-volume teams.

    2 votes

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  8. Box CLI - need more output options for folders:items.

    Specific to "box folders:items" but probably other commands as well:

    1) If I'm asking for --csv, AND specifying the fields via --fields=, I don't need a header telling me the fields I just requested. I'd like an option to disable the header, or default disable it and make me add it back.

    2) If I'm asking for specific fields as --csv, give me just those fields. If I'm asking for --fields=id I don't want it served back to me as "folder,#", I don't want to know it's a folder. If I later do something against that ID that is not…

    4 votes

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  9. Support for Multiple Upload Zones in Box Forms + Relay

    Summary:
    Enable the creation of multiple, distinct file upload zones within a single application or embed experience—for example, within a Box Doc Gen-powered form or workflow.

    Details:
    Today, applications built with Box’s Form capabilities typically support a single upload zone or file request area. This limits the ability to organize incoming files contextually during intake or data collection workflows.

    We’re requesting support for multiple upload zones in the same app or form—each mapped to a different folder, metadata tag, or Doc Gen trigger.

    Example Use Case – Box Doc Gen for Application Processing:
    Imagine a form that uses Box Doc…

    4 votes

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  10. In Box Relay, when an approval task is rejected, I want to be able to select any step.

    I would like to create a workflow like the following:

    Move (Destination: Awaiting approval 1) -> Approval Task 1 -> Move (Destination: Awaiting approval 2) -> Approval Task 2 -> Move (Destination: Awaiting approval 3) -> Approval Task 3

    If Approval Task 3 is rejected, the file would remain in "Awaiting approval 3".
    However, I actually want to move it to "Awaiting approval 2".
    It is necessary to return to the "Move (Destination: Awaiting approval 2) "step, NOT the "Task" step.

    ■In Japanese

    以下のようなワークフローを作りたいです。

    ファイル移動(移動先フォルダ:承認中1)→承認1→ファイル移動(移動先フォルダ:承認中2)→承認2→ファイル移動(移動先フォルダ:承認中3)→承認3

    承認3で却下された場合、ファイルが「承認中3」に残ったままになってしまいますが、本来は「承認中2」に移動させたいです。
    そのため、"タスク"のステップではなく、"ファイル移動(承認中2)"のステップに戻せるようにすることが必要です。

    3 votes

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    0 comments  ·  Workflow  ·  Admin →
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  11. Request to improve the behavior of files with "Download and Print Restrictions" set on Box Drive

    In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
    Depending on when you set this label classification, Box Drive may not have the limitations you expect.
    I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

    The specific steps and events are as follows.
    1. Open the file before setting the classification label in Box Drive.
    2. Edit, save and close the file.…

    4 votes

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    0 comments  ·  Shield  ·  Admin →
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  12. Box CLI Email Notifications and Folder Settings

    We would like to enable upload notifications for select folders, on particular users or groups.

    Currently users need to go into each folder's settings to then check the box for upload notifications, or they can select upload notifications in their user settings.

    The first option is very time consuming, we have about 140 folders that we would like to target and it is hard to force employee's to complete this.
    The 2nd option removes the importance of notifications if users are being notified for everything.

    It would be great to have a bulk option to enable notifications or manage other…

    4 votes

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  13. New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state

    Problem (What problem could Box solve for you?)
    When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
    This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think…

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  14. Problem with workbook link in Excel

    we have a problem with some excel files with embedded workbook links pointing to a BOX folder.
    Today, after enabling BOX for Microsoft Office (desktop) some of these links changed from:

    C:\users\username\BOX\Boxdrivername\Boxfoldername

    To

    api.box.com\userName\BOX\Boxdrivername\Boxfoldername

    thus giving a file not found error when we reopen the "master" excel file.

    How can we solve this problem?

    Below is the procedure for reproducing the error.
    Starting Configuration:
    BOX drive installed: YES
    Enabled Box for Microsoft Office Coauthoring: NO
    In this example, the original file (test.xlsx) contains a link to a second file (linkedworkbook.xlsx) . As you can see the path is C:\users\svacchini\BOX\CIT.......

    4 votes

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    0 comments  ·  Desktop  ·  Admin →
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  15. Keyboard shortcut for changing Font Style of Box Notes

    I would like to add keyboard shortcuts to change the font style (HEADING 1/2/3, TEXT) of Box Notes.

    3 votes

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    0 comments  ·  Box Notes  ·  Admin →
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  16. Use of scheduled execution with dynamic values such as file creation date

    I want to be able to use file/folder creation dates, etc. as values for periodic schedule execution, such as copy/delete files after 2 weeks.

    【日本語】
    2週間たったらファイルをコピー/削除するなど、ファイル/フォルダの作成日などを定期スケジュール実行の値に使えるようにしたい

    3 votes

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    0 comments  ·  Workflow  ·  Admin →
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  17. Default folder setting for Box for Teams

    Possibility to make the "import your own folder into a channel" become the default option instead of "creating a dedicated file tree" for Box for Teams v2

    Thank you

    3 votes

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  18. Specify a dynamic port for "OAuth 2.0 Redirect URI”

    Following the "LoopbackInterfaceRedirection" specification described in "RFC 8252 OAuth 2.0 for Native Apps", I would like to configure Box to receive the authentication code on an unused free port on Windows and send it to the Box custom app configuration screen (https://app .box.).
    However, it is not possible to specify a dynamic port for the "OAuth 2.0 Redirect URI" in the Box custom app configuration screen (developers/console/app/xxxx/configuration).
    I would like you to specify the dynamic port as per the specification of "LoopbackInterfaceRedirection" described in "RFC 8252 OAuth 2.0 for Native Apps".

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. Creating multiple triggers in Relay

    We created a workflow to create subfolders automatically. The ability to create subsequent triggers in those subfolders would be helpful. (i.e. folder A is manually created, folder a1, a2, a3, are automatically created. When a file is uploaded in folder a2, do outcomes 1-3)

    3 votes

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    0 comments  ·  Workflow  ·  Admin →
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  20. Reconcile behavior between Edit and Drive after a conflict

    There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.

    Actual Behavior at this moment:

    Box Drive
    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened.…

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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