10051 results found

1. Display full file name on mouseover

   We have very long file names where file prefix can be 40 characters the same. In Box Web GRID view it's impossible to differentiate between the files without opening them. In list list view it's almost as bad. The file naming is set by customer policy and we cannot affect that.

   Add a mouse over popup for files to show the whole file name for Box Web.

   3 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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2. Display of account name when approval task or Box Relay creator user is deleted

   After an account is deleted, the user who created an approval task is displayed as "Previous Collaborator," making it impossible to verify the approval status at that time. Please change this so that the username from that time continues to be displayed even after the account is deleted.
   ＝＝＝
   アカウント削除後に承認タスクを作成したユーザが「以前のコラボレータ」と表示されてしまい、当時の承認状況を確認できないため、アカウント削除後も当時のユーザ名が表示され続けるよう変更してください。

   7 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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3. Box AI support for all spreadsheet tabs

   Currently, Box AI only reads the first sheet of an Excel file. We would appreciate it if this could be expanded to cover the entire workbook (all tabs).

   8 votes

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   on roadmap  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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4. generate folder uploaAdd an action to generate an email upload address for a folder in Box Automated email address

   We would like Box Automate to provide a folder action that enables email uploads for a specified folder and generates or retrieves the folder's email upload address.

   Currently, email uploads must be enabled manually in the settings of each folder. This becomes time-consuming when folders are created dynamically or when the same configuration must be applied to many folders.

   For example, we would like to create the following workflow:

   1. Create a new folder through Box Automate.
   2. Enable email uploads for the newly created folder.
   3. Generate or retrieve the folder's email upload address.
   4. Store the email address in metadata, send it through a notification, or use it in a subsequent workflow action.

   It would also be helpful to have an option to restrict email uploads to folder collaborators only.

   Adding this folder action would make it possible to automate processes that collect email attachments in dynamically created Box folders, without requiring users or administrators to manually configure each folder.

   Requested actions:
   - Enable email uploads for a folder
   - Generate or retrieve the folder's email upload address
   - Optionally restrict email uploads to collaborators
   - Make the generated email address available as a variable for subsequent Box Automate actions

   Box Automateのフォルダアクションに、指定したフォルダのメールアップロードを有効化し、アップロード用メールアドレスを生成または取得する項目を追加してほしい。
   取得したメールアドレスは、後続アクションで通知本文やメタデータなどに使用できる変数として利用可能にしてほしい。
   また、フォルダのコラボレータからのメールのみを許可する設定も選択できるようにしてほしい。

   We would like Box Automate to provide a folder action that enables email uploads for a specified folder and generates or retrieves the folder's email upload address.

   Currently, email uploads must be enabled manually in the settings of each folder. This becomes time-consuming when folders are created dynamically or when the same configuration must be applied to many folders.

   For example, we would like to create the following workflow:

   1. Create a new folder through Box Automate.
   2. Enable email uploads for the newly created folder.
   3. Generate or retrieve the folder's email upload address.
   4. Store the email address in metadata, send it… more
   1 vote

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   0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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5. Initiating multiple doc gen workflows from a multi-select field in a form

   [Ask] Ability to loop over a multi-select metadata field from a Box Form and generate individual doc gen docs with each value

   2 votes

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   0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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6. Hub-level Terms of Service gate (per client portal) with auditable acceptance

   Customers using Hubs as client/extranet portals need client-specific Terms of Service at the Hub level (not enterprise-wide). Many firms run multiple client portals, each with different legal terms, and they must be able to prove who accepted, when, and under what terms before granting access.

   Requested capability:
   Add a Hub/Portal-specific ToS “splash page” that requires users to Accept / Decline before viewing Hub content, with mandatory authentication and an audit trail.

   2 votes

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   2 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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7. Signer Verification in Box Automate

   Request to have a configurable option in an automate workflow to require a pre-defined signer verification method when sending a signature request from automate. Ex: Form is submitted, document is generated, document is sent for signature and user is required to sign with CAC/PIV card, use 2FA, etc.

   2 votes

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   0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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8. Custom Branding - Embeddable Box AI for Hubs

   Please add custom branding options to the new Embed Hub / AI Chat Widget feature. Creating simple hub-grounded chatbots that can be embedded in intranet sites are powerful but for some customers require that they can control the branding like text and colors to stay within guidelines, for instance: instead of the default "Welcome to Box AI" text and logo.

   Feature: https://support.box.com/hc/en-us/articles/46740710883859-Embeddable-Box-AI-for-Hubs-Q-A

   7 votes

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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9. Allow separate notification messages for task assignment and completion

   Currently, when creating a general or approval task, the same notification message is sent both when the task is assigned and when it is completed.
   As a result, recipients of the message can sometimes become confused.

   I would like the ability to set different notification messages for task assignment and task completion.

   ---

   〈タスク割り当て時と完了時の通知メッセージを個別に設定したい〉
   現在、一般タスクや承認タスクを設定した際、タスクの割り当て時と完了時の両方で、
   同じ通知メッセージが送信されます。そのため、メッセージの受信者が混乱してしまうことがあります。

   タスク割り当て時用とタスク完了時用で、それぞれ異なる通知メッセージを設定できるようにしてほしいです。

   •  

   16 votes

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   0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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10. Request for a function that can determine whether an email address is registered in the Suppression List

    If a welcome message is sent before the mailbox creation is complete, it will be added to the Suppression List as an invalid email address.
    However, I don't know which email address was added to the suppression list.
    Also, in the management of the suppression list, even if you delete it, it will come out again.
    I would like to request a function that allows you to see the email address registered in the Suppression List.

    【In Japanese】
    ＜タイトル＞
    抑制リストにメールアドレスが登録されているか判別できる機能の要望
    ＜本文＞
    メールボックスの作成が完了する前にウェルカムメッセージが送信されると、無効なメールアドレスとして抑制リストに追加されてしまいます。
    しかし、どのメールアドレスが抑制リストに追加されたかがわかりません。
    また、抑制リストの管理では削除してもまた出てきてしまいます。
    抑制リストに登録されているメールアドレスがわかる機能を要望します。

    23 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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11. Please do not cancel Box Sync

    My colleague uses Box Drive to do the same tasks I do with Box Sync. He has had nonstop issues because the files are not stored locally. Please do not get rid of Box Sync. I want the files to be stored locally!

    1 vote

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    0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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12. Please do not end support for Box Sync. Due to local storage, Box Sync works much better than Box Drive for my job function. Thank you
    1 vote

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    0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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13. [Box Drive] Expiration date for Shared Links cannot be modified in Box Drive dialog despite being available on Box Web

    [Summary]
    When creating a Shared Link via Box Drive, the expiration date cannot be modified due to a permission message, even though the same file allows expiration date modification when accessed through the Box Web interface.

    [Current Behavior / Issue]
    In recent versions of Box Drive, selecting "Copy Shared Link" opens a dialog window.
    However, under Link Settings, the following message is displayed:
    "Some settings for this item may not be available due to permission reasons."
    Because of this, users are unable to set or change the "Link Expiration Date" directly within Box Drive.

    When accessing and configuring the exact same file via the Box Web interface (browser), the link expiration date CAN be modified without any issues.

    [Proposed Solution / Expected Behavior]
    Align the behavior of Box Drive with Box Web. If a user has the appropriate permissions to modify the link expiration date on the Web interface, they should be able to do so directly within the Box Drive dialog as well.

    [Business Impact]
    This inconsistency forces users to leave Box Drive and open a web browser every time they need to set or adjust a link expiration date, significantly interrupting their workflow and reducing efficiency.

    Thank you for reviewing this issue!

    [Summary]
    When creating a Shared Link via Box Drive, the expiration date cannot be modified due to a permission message, even though the same file allows expiration date modification when accessed through the Box Web interface.

    [Current Behavior / Issue]
    In recent versions of Box Drive, selecting "Copy Shared Link" opens a dialog window.
    However, under Link Settings, the following message is displayed:
    "Some settings for this item may not be available due to permission reasons."
    Because of this, users are unable to set or change the "Link Expiration Date" directly within Box Drive.

    When accessing and… more

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. box for capture: enable volume button to take photos

    Our workers where gloves and it's hard for them press the on screen button to take photos.
    I would like to be able to take photos with the volume button

    It seems to work the same way as described in a previous post, but it doesn't work with the BOX app version 7.2.0 on iOS 26.5.2.

    1 vote

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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15. Support Custom Domain Authentication for Box Sign (DKIM / DMARC Alignment)

    Problem:
    Currently, Box Sign notification emails are sent strictly using noreply@box.com. Because Box Sign does not support custom DKIM or return-path alignment for customer domains, recipient mail servers (especially enterprise security gateways for local enterprisess which doesn't uses world wide system such as ms outlook, gmail server system) frequently flag or block these emails as spam/phishing due to strict DMARC policies.

    Requested Feature:
    Please support Custom Domain Authentication (such as providing SendGrid Automated Security CNAME records) for Box Sign, allowing customers to align DKIM/SPF/DMARC with their own corporate domain (e.g., @company.com).

    Impact:
    This is critical for enterprise customers who rely on Box Sign for external B2B contracts without missing important signature request notifications.

    Problem:
    Currently, Box Sign notification emails are sent strictly using noreply@box.com. Because Box Sign does not support custom DKIM or return-path alignment for customer domains, recipient mail servers (especially enterprise security gateways for local enterprisess which doesn't uses world wide system such as ms outlook, gmail server system) frequently flag or block these emails as spam/phishing due to strict DMARC policies.

    Requested Feature:
    Please support Custom Domain Authentication (such as providing SendGrid Automated Security CNAME records) for Box Sign, allowing customers to align DKIM/SPF/DMARC with their own corporate domain (e.g., @company.com).

    Impact:
    This is critical for enterprise… more

    1 vote

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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16. Rotate PDF files within Box Sign

    There is currently a feature request that is labelled as on the roadmap to be able to rotate/zoom PDFs in Box Preview. We are requesting that this feature also be implemented in Box Sign as it is a pain to have to open PDF files in Acrobat to just rotate them, then save them, then upload to Box Sign.

    5 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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17. Ability to hide a Hub from personal view

    I would like the option to hide specific Hubs from my view without leaving or losing access to them. This would allow me to declutter my Hub list and focus on the Hubs most relevant to my current work.

    Use Case

    • I have access to multiple Hubs but only actively use a few on a regular basis
    • Some Hubs are for reference only or used infrequently
    • My Hub list has become cluttered, making it harder to find the Hubs I need quickly

    Proposed Functionality

    • Add a "Hide from view" option for individual Hubs
    • Hidden Hubs would not appear in my main Hub list
    • Provide a way to access/view hidden Hubs (e.g., a "Show hidden Hubs" toggle or separate section)
    • Allow users to unhide Hubs at any time
    • Hiding should be user-specific and not affect other Hub members

    Benefits

    • Improved organization and productivity
    • Cleaner, more focused workspace
    • Maintains access without visual clutter
    • User-controlled personalization

    I would like the option to hide specific Hubs from my view without leaving or losing access to them. This would allow me to declutter my Hub list and focus on the Hubs most relevant to my current work.

    Use Case

    • I have access to multiple Hubs but only actively use a few on a regular basis
    • Some Hubs are for reference only or used infrequently
    • My Hub list has become cluttered, making it harder to find the Hubs I need quickly

    Proposed Functionality

    • Add a "Hide from view" option for individual Hubs
    • Hidden Hubs would not appear in my… more
    4 votes

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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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18. Need to be able to circle options

    We have many documents that require a selection to be made, rating service, etc. the text field, check box and radio options are not the best solution for our needs. I chatted with Emma at BOX support and she mentioned adding it here. Is there a way that we can have an additional feature added where, if someone was going to rate on a scale of 0-5, they could circle the option w/o having to download and manually act on the request?

    4 votes

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    not planned  ·  0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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19. Need wider tables + notes

    Box Notes margins are very narrow, meaning that if I have a table with more than 3 columns, the table either starts to run off the visible page or I have to scroll on the table.

    Seeking: wider page margins when a table is introduced

    •  

    1 vote

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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20. Export all contents of a folder deleted from the trash to the User Activity Report.

    Currently, when a folder is purged from the trash, the information of the contents within it is not logged.
    This lack of evidence makes it difficult to conduct audits in cases of accidental deletion or security incidents, such as the risk of confidential data leaks.
    We strongly request the implementation of this feature so that we can accurately identify and verify exactly which contents have been permanently deleted.

    現在の仕様では、ごみ箱から削除するとフォルダ内のコンテンツ情報は出力されない認識です。
    誤削除やセキュリティインシデント（機密情報の流出リスクなど）が発生した際に監査する場合、
    完全削除の証明（エビデンス）の欠如してしまい証明が困難になることが予想されます。
    どのコンテンツが完全削除されたのかを確実に把握するためにも、本機能の実装をお願いしたいです。

    1 vote

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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