9992 results found

1. Report on file insights for all files

   Currently you can only view file insights on an individual file, from the file details. I need the ability to view file insights for all files, in a single report.
   Add a reporting feature in the admin console for file insights, where fields can be selected to be included in the report or not: People, Previews, Views, Downloads, Comments, Edits, Last Viewed Date, etc. And a File insights report is generated for ALL files in Box.
   Having insights on individual files only makes it unfeasible to measure file utilization across the repo, at scale. How can we measure which files have high views and which are not being viewed at all, across the file corpus, without a report. Manually navigating to file insights for each individual file, exporting, then merging all reports, for hundreds or thousands of files, is not feasible. Please provide a report to deliver this

   Currently you can only view file insights on an individual file, from the file details. I need the ability to view file insights for all files, in a single report.
   Add a reporting feature in the admin console for file insights, where fields can be selected to be included in the report or not: People, Previews, Views, Downloads, Comments, Edits, Last Viewed Date, etc. And a File insights report is generated for ALL files in Box.
   Having insights on individual files only makes it unfeasible to measure file utilization across the repo, at scale. How can we measure which… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Restrict Hub Shared Link Creation to Admins Only

   Many users can access a Hub via its shared link.

   However, because there is currently no way to identify or control users who access via shared links, we would like to only invite required users directly to the Hub and eliminate the risk of anyone else viewing it.

   Under the current behavior, even with the strictest settings, Hub co-owners can still create shared links.

   It would be very helpful to have a stronger restriction so that even Hub co-owners cannot create shared links for Hubs, and only admins (or a similarly restricted role) can do so.

   --
   Hubは共有リンク経由で多くのユーザーがアクセスできます。
   しかし、共有リンクからアクセスしたユーザーを確認し制御する方法が現状ないため、Hubには必要なユーザーを招待してそれ以外の人が見るリスクをなくしたいと考えています。
   現状の仕様では、どんなに強い制限にしてもHubの共同所有者は共有リンクを発行できてしまいます。
   Hubの共有リンクの発行は、Hubの共同所有者にもさせないように、さらに強い制限（管理者以外Hubの共有リンク発行不可）があると嬉しいです。

   Many users can access a Hub via its shared link.

   However, because there is currently no way to identify or control users who access via shared links, we would like to only invite required users directly to the Hub and eliminate the risk of anyone else viewing it.

   Under the current behavior, even with the strictest settings, Hub co-owners can still create shared links.

   It would be very helpful to have a stronger restriction so that even Hub co-owners cannot create shared links for Hubs, and only admins (or a similarly restricted role) can do so.

   --
   Hubは共有リンク経由で多くのユーザーがアクセスできます。
   しかし、共有リンクからアクセスしたユーザーを確認し制御する方法が現状ないため、Hubには必要なユーザーを招待してそれ以外の人が見るリスクをなくしたいと考えています。
   現状の仕様では、どんなに強い制限にしてもHubの共同所有者は共有リンクを発行できてしまいます。… more

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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3. Bring back "Open Containing Folder" to the top of the Box Note menu (or allow customization)

   Hi Box Team,

   I would like to share some feedback regarding the user interface of Box Notes.

   Previously, the option to open the folder containing the current Box Note was located right at the top of the hamburger menu. This was incredibly convenient. However, with recent updates, this option has been pushed further and further down the list.

   To be honest, actions like viewing comments or inserting images are rarely used in my daily workflow compared to navigating back to the source folder. Having to scroll down every single time just to open the folder has made the user experience quite frustrating.

   I would highly appreciate it if you could consider one of the following improvements:

   Restore the original layout: Move the "Open Containing Folder" option back to the top of the menu.

   Add customization: Allow users to reorder or customize the menu items based on their workflow.

   Add a shortcut: Implement a dedicated shortcut button (or hotkey) on the main interface to open the parent folder directly.

   Thank you for your time and for continuously improving Box!

   Hi Box Team,

   I would like to share some feedback regarding the user interface of Box Notes.

   Previously, the option to open the folder containing the current Box Note was located right at the top of the hamburger menu. This was incredibly convenient. However, with recent updates, this option has been pushed further and further down the list.

   To be honest, actions like viewing comments or inserting images are rarely used in my daily workflow compared to navigating back to the source folder. Having to scroll down every single time just to open the folder has made the user experience… more

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4. Batch Send Bulk Actions in Box Sign

   After sending documents to multiple recipients using Batch Send, we’ve noticed that we are unable to perform actions such as editing, canceling, or sending reminders for the entire batch at once. Instead, these actions must be carried out individually for each recipient, which is quite time-consuming and inefficient.

   Could you please add below features in batch send?

   1. Edit or cancel the entire batch in one go
   2. Send reminders to all recipients included in the batch simultaneously?
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5. share app dashboards with external users

   It would be great to be able to share Apps dashboard with external users just like you can a file/folder/Hub today. Use case is we work with lots of external suppliers and an Apps dashboard would make collaboration much easier.

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   on roadmap  ·  0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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6. Delete or hide Source Systems without having to delete all associated jobs

   The process to delete a Shuttle Windows source is to first manually locate and delete all completed Shuttle jobs that ran under that source, then delete the source server via the trash can button when selecting a source system via the new job wizard. Box Support have confirmed this experience.

   Box Shuttle admins should be able to delete, or at least hide a source system, as part of clean-up activities, without having to manually export (if needed) and delete all previously configured jobs which is a frustrating user experience that introduces a lot of extra, hard-to-justify work on the admin side.

   The process to delete a Shuttle Windows source is to first manually locate and delete all completed Shuttle jobs that ran under that source, then delete the source server via the trash can button when selecting a source system via the new job wizard. Box Support have confirmed this experience.

   Box Shuttle admins should be able to delete, or at least hide a source system, as part of clean-up activities, without having to manually export (if needed) and delete all previously configured jobs which is a frustrating user experience that introduces a lot of extra, hard-to-justify work on the admin… more

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   0 comments  ·  Shuttle  ·  Delete…  ·  Admin →
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7. Improve Box Shuttle Filter to search by Source System

   I'd like to be able to filter the Shuttle job list on the name of a source system.

   This requirement is derived as a result of a product limitation where source systems cannot be deleted unless all completed jobs are deleted. Without this filter option, finding and deleting all jobs associated with a single source system is extremely laborious.

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   0 comments  ·  Shuttle  ·  Delete…  ·  Admin →
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8. Enhance Sorting by “Hub Name” in Hub View

   In the current Hub list view, users can only sort by “Last updated” or “Views.”

   Some organizations define naming rules for Hubs, and in those cases, being able to sort by “Hub name” would make the Hub view much easier for users to navigate and understand.

   ユーザーのHub一覧画面を見たとき、現在は「更新日」「閲覧数順」でしか並べ替えることができません。
   Hub名で並び替えたいです。これが実現すればユーザーはビュー画面を見やすくすることができます

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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9. Enhanced Hub Reporting

   Content published to Hubs can be previewed across folders by any user who has access to the Hub, regardless of their folder-level permissions. While this is a great strength of Hubs, it also introduces security risks.

   The current Hub reporting is not sufficient for Box Admins to properly manage this. Box Admins would like to regularly review the content published to Hubs in order to mitigate security risks.

   If more detailed reporting were available, Admins could, for example, generate lists by Hub owner and ask each Hub owner to review and clean up their own Hubs.

   Example fields:

   Hub title
   Hub owner
   Published content name
   Folder
   Parent folder
   …etc.

   Hubに掲載されたコンテンツは、Hubへのアクセス権があるユーザーはフォルダの権限に関わらず横断的にプレビューできてしまいます。
   これはHubのいい点でもありますが、セキュリティリスクでもあります。
   現在のHubレポートではBox管理者が管理するためには不十分です。
   Box管理者は定期的にHubに掲載されているコンテンツの確認をして、それが適切かを判断し、セキュリティリスクを軽減したいです。
   Hubレポートでコンテンツの情報が取得できれば、管理者はHubの作成者別にリストを配布して、Hub作成者自身で整理してもらうことが可能になります

   Content published to Hubs can be previewed across folders by any user who has access to the Hub, regardless of their folder-level permissions. While this is a great strength of Hubs, it also introduces security risks.

   The current Hub reporting is not sufficient for Box Admins to properly manage this. Box Admins would like to regularly review the content published to Hubs in order to mitigate security risks.

   If more detailed reporting were available, Admins could, for example, generate lists by Hub owner and ask each Hub owner to review and clean up their own Hubs.

   Example fields:

   Hub title… more

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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10. Workflow Management Report

    The new Automate features are much more powerful than the previous Relay, and I’m excited to start using them going forward. After enabling Automate, I expect many users will create workflows, so the number of workflows in a tenant will increase significantly.

    Currently, I can visually check the workflows created in a tenant from the admin console, but as the number of workflows grows, it becomes difficult to review them all and properly manage them.

    It would be very helpful to have a way to export or list all workflows that exist in a tenant.

    Example fields:
    Workflow name
    Creator
    Creation date
    Last updated date
    Last run date
    Total number of runs in the past
    …etc.

    ---

    Automate機能を有効化後、ユーザーが自身でたくさんワークフローを作成すると想定されます。そのため、テナントの中でワークフロー数が増加する見込みです。
    しかし、現在は管理コンソール上のUIで目視確認するしかなく、ワークフロー数が増加すると管理が困難になっています。
    テナント上にあるワークフローを以下のような項目で出力できるとより便利です。

    項目例：ワークフロー名/作成者/作成日/更新日/直近利用日/過去実施回数…など

    The new Automate features are much more powerful than the previous Relay, and I’m excited to start using them going forward. After enabling Automate, I expect many users will create workflows, so the number of workflows in a tenant will increase significantly.

    Currently, I can visually check the workflows created in a tenant from the admin console, but as the number of workflows grows, it becomes difficult to review them all and properly manage them.

    It would be very helpful to have a way to export or list all workflows that exist in a tenant.

    Example fields:
    Workflow name
    Creator… more

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11. Request for improvement of the event where the cell date is different when previewing an Excel file

    In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
    For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
    This event is described below.

    Introducing Box Preview – Box Support
    https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview

    “Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”

    Editor and viewer permissions are displayed as they were entered, but previewer permissions are not the date entered.
    It seems to be caused by a bug in the library that Box Content Preview depends on, but there is no way to check the correct date because the previewer permission does not allow downloading the file.
    Therefore, we strongly request improvements.

    【In Japanese】
    ＜タイトル＞
    Excelファイルをプレビューした際にセルの日付が異なる事象の改善要望
    ＜本文＞
    Excelにおいて、表示形式がユーザー定義となっているセルに日付を入力すると、プレビューアー権限で表示した際に異なった日付が表示されます。
    例えば、『2026/1/1』と入力したセルはプレビューアー権限で確認すると『2026/10/12』と表示されます。
    この事象は下記に記載があります。

    Boxプレビューの概要 – Box Support
    https://support.box.com/hc/ja/articles/360044195013-Box%E3%83%97%E3%83%AC%E3%83%93%E3%83%A5%E3%83%BC%E3%81%AE%E6%A6%82%E8%A6%81

    カスタム形式「yyyy/m/d (aaa)」を使用した日付の値は、誤った日付を示す場合があります。 これは、Box Content Previewが依存しているライブラリのバグが原因です。 回避策として、「yyyy/m/d (ddd)」、「yyyy/m/d」のような別の形式を使用します。

    編集者権限やビューアー権限は入力時と同じものが表示されますが、プレビューアー権限では入力されている日付ではありません。
    Box Content Previewが依存しているライブラリのバグが原因のようですが、プレビューアー権限はファイルのダウンロードができないため正しい日付を確認する方法がありません。
    そのため、改善を強く要望いたします。

    In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
    For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
    This event is described below.

    Introducing Box Preview – Box Support
    https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview

    “Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as… more

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    0 comments  ·  Preview  ·  Delete…  ·  Admin →
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12. Automatic Approval Removal When Deleting Apps

    Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.

    We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.

    If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.

    アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
    JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
    もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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13. Ability to restore deleted BoxSign templates from Trash

    Today you can restore files, but the BoxSign fields applied does not restore with it. It would be helpful to have the ability to restore BoxSign templates that were previously deleted.

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14. Saved as Default: Search by Name

    If you change your organization display to ‘By Name,’ it should remain consistent across all folders and be saved as the default. You can always switch back to ‘Last Updated’ if needed. Ideally, I’d like mine to stay set to ‘By Name,’ or have a navigation setting where you can choose your preferred organization as default.

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    0 comments  ·  Box App Center  ·  Delete…  ·  Admin →
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15. Resize navigation pane

    There should be a way to resize the width of the quick access navigation pane on left of screen. Most locations are cut off and unable to see what they actually are.

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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16. Regarding cross-file search within Box using the Box AI Agent for Copilot

    We used Box AI Agent for Copilot to perform a cross-folder search across all folders in Box to which we have access (including subfolders) and to generate a ranking of the top file updaters. However, the search results were limited to files located directly under root-level folders, and files within subfolders were not included in the search scope. Since Copilot is able to perform cross-folder searches across all folders when searching SharePoint, we would appreciate it if a similar cross-folder search capability, including subfolders, could be implemented in Box AI Agent for Copilot.

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17. Improvement of API performance and creation of guidelines for API usage

    When utilizing Box’s API, if the amount of content per folder is enormous or the number of invitations to a folder is high, the processing speed drops significantly. As a result, it takes a long time to complete operations, which is quite frustrating.

    We would like the API to deliver a more comfortable and speedy processing experience, so I hope you will improve the performance when using the API.

    Additionally, there are currently no guidelines regarding API performance, so we have no choice but to verify performance degradation through testing.

    This is hindering proactive API development. Please create clear guidelines that specify the details regarding API performance.

    (In Japanese)
    APIパフォーマンスの向上とAPI利用ガイドラインの作成：

    BoxのAPIを活用する際、1フォルダあたりのコンテンツが膨大だったり、フォルダへの招待数が多い場合、処理速度が大きく低下してしまい、処理が完了するまで多くの時間がかかり不満に思っています。
    より快適でスピーディな処理をAPIで実現したいので、API利用時のパフォーマンス向上をしてほしいです。

    また、現時点ではAPIパフォーマンスに関するガイドラインが存在しないため、検証ベースでパフォーマンス低下の可否を確認するしかありません。
    そのため、積極的なAPI開発の妨げになっています。 APIパフォーマンスに関する仕様を明確にまとめたガイドラインを作成してください。

    When utilizing Box’s API, if the amount of content per folder is enormous or the number of invitations to a folder is high, the processing speed drops significantly. As a result, it takes a long time to complete operations, which is quite frustrating.

    We would like the API to deliver a more comfortable and speedy processing experience, so I hope you will improve the performance when using the API.

    Additionally, there are currently no guidelines regarding API performance, so we have no choice but to verify performance degradation through testing.

    This is hindering proactive API development. Please create clear… more

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18. Support MS Teams Integration on GCCH

    Would like to see Box to able to integrate with Microsoft Teams on a GCH environment without having to sideload Box into the environment by a system integrator to get it to work.

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19. Simply MFA enablement to provide a simple SINGLE notice to collaborators that MFA was enabled for company "X"

    Enabling MFA for external collaborators caused mass emails to each external collaborator for every folder they are invited to, so a collaborator invited to 100 unique folders would be sent 100 emails, and would in turn click 'accept' in those emails, causing 100 emails to be send back to the content owner that it was accepted. This appears to happen even if the collaborator has already accessed the file (Triggered by enabling MFA).

    Instead of emailing for every instance of an invited collaborator email address on every folder, instead prompt them to setup MFA only when they access a file or folder that requires MFA and only if they have not already setup MFA, or optionally, send only a SINGLE email to an external collaborator indicating that MFA had been enable by a specific company and if they wanted to access any of those files, the would need to setup MFA by accessing their Box account.

    One email, rather than hundreds or thousands.

    Enabling MFA for external collaborators caused mass emails to each external collaborator for every folder they are invited to, so a collaborator invited to 100 unique folders would be sent 100 emails, and would in turn click 'accept' in those emails, causing 100 emails to be send back to the content owner that it was accepted. This appears to happen even if the collaborator has already accessed the file (Triggered by enabling MFA).

    Instead of emailing for every instance of an invited collaborator email address on every folder, instead prompt them to setup MFA only when they access a file… more

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20. File Outcome Actions for Form Uploaded Files

    Include the ability to take file actions on files uploaded from a Box Form like you can in Relay. We have several Forms and Relays that not only take text/date/dropdown input but also have file upload fields and were hoping to move them to Automate so that we could take advantage of the additional features, but are unable to since there is no option to use an Outcome to take action upon the uploaded files.

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