9818 results found

1. Multiple Metadata Template Search Views

   Allow Search Views to be built that search across more than one metadata template so that queries and conditions across metadata attributes from multiple templates can be used all in one view.

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   gathering feedback  ·  0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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2. Kanban metadata view in Box Apps

   As a user, I'd like to be able to map a metadata field to metadata view columns so that I can clearly manage content as part of my daily process.

   Instead of my 'Status' field being one column with multiple values, I'd like to each value to be its own column e.g. Not Started, In Progress, Pending, so that I get a status-driven view of my content.

   4 votes

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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3. add decision logic to workflows

   Would be great to have decision logic added to relay/workflows. For example I could have a form with a dropdown field with two options - A or B.

   The workflow would then have two distinct sets of actions based on Option A or B. Option A Generate a Doc using template A, Option B generate a Doc using Template B

   4 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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4. Don't make Box AI the default

   Please make it possible for users to specify their own preferred default pane in the Preview sidebar, and allow users to remove Box AI from the options. I don't want to use Box AI at all, for anything. I want to be able to choose Activity as the default pane.

   11 votes

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   researching  ·  4 comments  ·  Box AI  ·  Delete…  ·  Admin →
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5. Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well

   As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
   At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a risk of corporate information being taken off the device and potential data leakage. In addition, this breaks alignment with existing controls provided by Box—such as EMM management, Device Trust, and Conditional Access—impacting the overall consistency of Box’s security design.
   We use Box as a secure, enterprise-grade storage solution. Inconsistencies in security settings affect Box’s trustworthiness within our organization, so we request a prompt remedy.

   【日本語】
   管理コンソールの「モバイルWebアクセス制御」設定を現行ドメイン（box.com）にも適用可能にする

   Box社がモバイルサイトを「a.box.com」「m.box.com」から「box.com」に統合した結果、管理コンソール上の「モバイルWebアクセス制御」設定が現行ドメインに反映されていません。
   このため、管理者が制御設定を有効化しても、box.com配下のモバイルアクセスには効果が及ばない状態です。

   弊社では、Intuneポリシーにより、Boxファイルが社用iPhoneのローカルに保存されないよう制御しています。
   SafariはIntuneポリシーの適用外です。現状「モバイルWebアクセス制御」設定による制御ができないため、
   社用iPhone内SafariからBoxにアクセスし、Boxファイルをローカルに保存できてしまい、社内情報が持ち出され、情報漏洩の発生しかねない状況です。
   また、Boxが提供しているEMM管理・デバイストラスト・条件付きアクセス等の既存制御との整合性が崩れ、Box全体のセキュリティ設計の一貫性にも影響が出ます。
   弊社はBoxを安全な企業向けストレージとして利用しております。セキュリティ設定の不整合は社内におけるBoxへの信頼性にも影響しますので、いち早く改善いただきたく思います。

   As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
   At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones… more

   3 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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6. Allow Sign Myself, Batch Send, and Ready Sign Links to be support configured signature settings

   Allow Sign Myself, Batch Send, and Ready Sign Links to be support configured signature settings (e.g. signature frame, date & timestamp, etc. - current limitation seen here: https://support.box.com/hc/en-us/articles/42440382181139-Configuring-Signature-Settings

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   0 comments  ·  Box Sign  ·  Edit…  ·  Delete…  ·  Admin →
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7. combine more external and managed user reports

   We need a way to combine managed user and external user reports into one to get the same information (where applicable) for each user type. It is ridiculous that we have to create multiple reports and then combine them to create composite reports for our whole enterprise.

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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8. Restrict Document Download Before Signing Turn in Box Sign

   We would like to request an improvement to document access behavior in Box Sign when Recipients Order is enabled.

   Currently, recipients who are not yet in their designated signing turn can still download the document from the Box Sign Inbox dialog. This allows recipients to access the document before the signing workflow reaches their step. In addition, even when password protection is enabled, recipients are still able to download the document in the same way, which reduces the effectiveness of this control.

   In sequential signing workflows, some organizations expect document access to be restricted until a recipient’s signing step becomes active in order to prevent premature access to sensitive information.

   Request

   When Recipients Order is enabled, recipients should not be able to download or access the document until their signing step becomes active. The download option should be disabled or hidden for recipients whose signing turn has not yet begun, and the same restriction should apply even when password protection is enabled.

   This improvement would help prevent unintended early access to documents and strengthen workflow control in sequential signing processes.

   We would like to request an improvement to document access behavior in Box Sign when Recipients Order is enabled.

   Currently, recipients who are not yet in their designated signing turn can still download the document from the Box Sign Inbox dialog. This allows recipients to access the document before the signing workflow reaches their step. In addition, even when password protection is enabled, recipients are still able to download the document in the same way, which reduces the effectiveness of this control.

   In sequential signing workflows, some organizations expect document access to be restricted until a recipient’s signing step… more

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   0 comments  ·  Box Sign  ·  Edit…  ·  Delete…  ·  Admin →
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9. Request for a Box AI Add-on for Desktop Applications

   Dear Box Support Team,

   I would like to submit a suggestion regarding the enhancement of Box AI functionality.
   I believe it would be highly beneficial to offer a Box AI add-on that can be used directly from desktop applications. For example, it would be extremely helpful if users could request Box AI—rather than Copilot—to analyze an Excel sheet that is currently open in the desktop version of Excel.

   In our company, many users primarily work with Box Drive, and as a result, adoption of Box AI—which is currently limited to the web interface—has been limited.
   If Box AI could be accessed seamlessly from desktop applications as well, I am confident that awareness and utilization of its capabilities would significantly increase.

   Thank you for considering this request.

   Best regards,

   Dear Box Support Team,

   I would like to submit a suggestion regarding the enhancement of Box AI functionality.
   I believe it would be highly beneficial to offer a Box AI add-on that can be used directly from desktop applications. For example, it would be extremely helpful if users could request Box AI—rather than Copilot—to analyze an Excel sheet that is currently open in the desktop version of Excel.

   In our company, many users primarily work with Box Drive, and as a result, adoption of Box AI—which is currently limited to the web interface—has been limited.
   If Box AI could… more

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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10. Schedule Security logs report

    There are certain reports such as the security logs report than cannot be scheduled, it would be helpful for customers with CMMC and other compliance requirements to be able to have this scheduled.

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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11. Adding additional functionality to Forms, including tables.

    Adding more functionality to Forms to bring it up to par with other Forms solutions. Adding things like the ability to include tables, dividers and text that doesn't require an input, such as instructions. Also, APIs would be super useful.

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    0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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12. Approve own task

    Users have the ability to assign themselves an approval task and approve. This has been flagged up by our audit team as a control issue. Is there any way this can be prevented?

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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13. Needs label for Hubs

    Currently, classification labels in Box can be applied to files and folders, but not directly to Box Hubs.
    For organizations that rely on Box Shield to enforce data governance, the inability to classify Hubs themselves presents a risk.
    We request the ability to apply classification labels directly to Box Hubs, so that access policies and visibility controls can be enforced consistently across all content surfaces.

    6 votes

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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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14. Make the "Create New Collection" (+) button permanently visible

    I would like to request a UI change for My Collections. Currently, the "+" button to create a new collection only appears when hovering over the "Collections" section. I request that this button be made permanently visible.

    Reasoning:
    Based on our user behavior analysis using Pendo, we have found a strong correlation between My Collection usage and Box AI adoption. Users who utilize My Collections tend to become more proficient and active with Box AI.

    To improve the employee experience and drive Box AI usage, we want to provide in-app training using Pendo guides. However, because the "+" button is hidden behind a hover state, we cannot properly anchor Pendo guides or tooltips to it. This technical limitation prevents us from effectively onboarding our employees.

    Expected Outcome:
    By keeping the "+" button always visible, we can implement Pendo guides to guide users in creating collections. This will lead to higher proficiency and significantly increase the adoption of Box AI across our organization.

    I would like to request a UI change for My Collections. Currently, the "+" button to create a new collection only appears when hovering over the "Collections" section. I request that this button be made permanently visible.

    Reasoning:
    Based on our user behavior analysis using Pendo, we have found a strong correlation between My Collection usage and Box AI adoption. Users who utilize My Collections tend to become more proficient and active with Box AI.

    To improve the employee experience and drive Box AI usage, we want to provide in-app training using Pendo guides. However, because the "+" button is… more

    2 votes

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    0 comments  ·  Collections  ·  Delete…  ·  Admin →
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15. Subject: Connecting the Box AI Agent to File Hubs

    I can select all the authorized Box AI Agents on almost any File Hub on Box.
    However, since Box AI Agents are often created for specific purposes, I would like them to be preset only in specific folders and File Hubs.

    9 votes

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    0 comments  ·  AI Studio  ·  Delete…  ·  Admin →
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16. Change the word of the Reauthorize button for custom apps

    After changing the scope of a custom app that was created in the past from the Developer Console, the admin must re-authorize the app.
    After sending the authorization request, if you open the app details page from [Admin Console > Integrations > Platform Apps Manager > Target App], the scope before the change is displayed.
    We can check the scope after the change by clicking the Reauthorize button in the upper right corner of the screen and displaying the popup.
    After that, app approval is completed by clicking the Reauthorize button in the pop-up.

    However, the button on the app's details page says "Reauthorize," which leads admin to mistakenly believe that clicking the button will complete the app's authorize.
    Please change the display to something like "Confirm Details" instead of "Reauthorize" to avoid misunderstandings.

    <カスタムアプリの再承認のボタンの文言を変更>
    開発者コンソールから過去に作成したカスタムアプリのスコープを変更後、管理者がアプリを再承認する必要があります。
    承認リクエスト送信後、[管理コンソール＞統合＞Platformアプリマネージャ＞対象のアプリ]からアプリの詳細ページを開いただけでは変更前のスコープが表示されています。
    画面右上にある再承認ボタンをクリックし、ポップアップを表示させることで初めて変更後のスコープを確認できます。
    その後ポップアップ内にある再承認ボタンをクリックすることでアプリの承認が完了します。

    しかし、アプリの詳細ページのボタンに『再承認』と書かれていることで、管理者はボタンをクリックするとアプリの承認が完了すると勘違いしてしまいます。
    誤解を招かないよう『再承認』ではなく『詳細を確認』といった表示に変更してください。

    After changing the scope of a custom app that was created in the past from the Developer Console, the admin must re-authorize the app.
    After sending the authorization request, if you open the app details page from [Admin Console > Integrations > Platform Apps Manager > Target App], the scope before the change is displayed.
    We can check the scope after the change by clicking the Reauthorize button in the upper right corner of the screen and displaying the popup.
    After that, app approval is completed by clicking the Reauthorize button in the pop-up.

    However, the button on the app's… more

    4 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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17. Box Hubs Inherited Permissions

    The ability to set up a hub that inherits the permissions of the folders/files added. When creating a Hub to have the ability to decide (using a toggle) if content in the Hub should inherit existing permissions or have new permissions granted.

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    4 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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    on roadmap  ·  AdminAnonymous (Admin, Box) responded

    This feature is on our roadmap.

18. Quota Storage reporting

    We have implemented Storage Quotas for our users and need a way to view if users are reaching their quotas. The only current way we have of doing this is doing a Users Details report and comparing the Storage Used and Storage Allocated fields. Have a dedicated Storage Quota report that shows percentage used and even projected dates for running out of space would be nice.

    3 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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19. Additional Sorting Options for Managed Users in Users & Groups

    I would like to request the addition of more sorting options for Managed Users in the Users & Groups console.

    Currently, sorting is limited to Name, Email, and Storage Used.

    It would be extremely helpful to include the following:

    1. Sort by Last Activity
       Enables identification of users who have never accessed Box or who are inactive.
       Helps admins determine which accounts can potentially be cleaned up or require follow‑up.

    2. Sort by Status
       Allows quick visibility into which users are disabled in Box.
       Supports faster lifecycle management and removal of stale or unused accounts.

    While this information is available through reports, having it directly accessible in the admin console would streamline user management workflows and reduce reliance on report exports.

    I would like to request the addition of more sorting options for Managed Users in the Users & Groups console.

    Currently, sorting is limited to Name, Email, and Storage Used.

    It would be extremely helpful to include the following:

    1. Sort by Last Activity
       Enables identification of users who have never accessed Box or who are inactive.
       Helps admins determine which accounts can potentially be cleaned up or require follow‑up.

    2. Sort by Status
       Allows quick visibility into which users are disabled in Box.
       Supports faster lifecycle management and removal of stale or unused accounts.

    While this information is available through… more

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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20. Expandable metadata description fields

    When adding descriptions for metadata fields (for the purposes of prompting the AI for MDE), the input field is too small, and my customer cannot see the prompts to edit in the UI. Please allow those fields to be expandable (up to the max character limit) to improve the UX for my customer.

    1 vote

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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