5336 results found

1. Enhanced Locking Experience on Box Drive

   Pop-up upon double-clicking a file to ask user if they'd like to check out (lock) a file or open a read-only version. Auto-unlock upon closing the file

   401 votes

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   46 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   delivered  ·  AdminAkshay Ravi (Admin, Box) responded

   This feature was launched on Windows for Office files on Box Drive v2.21.

   Additional details to enable this feature – https://support.box.com/hc/en-us/articles/360061782454-Enabling-Enhanced-Lock-Unlock-on-Box-Drive

2. Have Box Notes Accessed via Drive Open in Box Notes Desktop Application

   Right now, when a user opens a Box Note from Drive on their desktop, the note is opened in the webapp, rather than the Box Notes desktop app they have installed.

   A better flow would be to have those notes open in the Notes desktop app instead

   16 votes

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   not planned  ·  1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Show Date Uploaded, instead of Date Created for new files in Box Drive

   Right now, when a file is uploaded to Box, the dated modified date shows the date the file was uploaded however, on Box Drive the date modified is the date the file was created.

   We would like to see the date the file was uploaded on Box Drive, as it appears on the webapp.

   3 votes

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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4. Not have to manually focus box drive search

   With Box Drive, it used to be that when I press ctrl-alt-shift-b, I'd get the box popup with the search field focused with the cursor at the end of the last search I did.
   Something's changed that now the input field is no longer focused. Now I have to click on it to type.
   It used to be that I had to shift-home, backspace and then I could type a new search.
   Best case scenario is that the search field should already be focused with the text highlighted so that I can immediately type or press enter repeat the last search or right arrow to then append to the previous search text.

   Thanks!

   With Box Drive, it used to be that when I press ctrl-alt-shift-b, I'd get the box popup with the search field focused with the cursor at the end of the last search I did.
   Something's changed that now the input field is no longer focused. Now I have to click on it to type.
   It used to be that I had to shift-home, backspace and then I could type a new search.
   Best case scenario is that the search field should already be focused with the text highlighted so that I can immediately type or press enter repeat the… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Change the icon for Box Drive in the Windows System Tray to the regular Blue box and then Box Edit could be another color.

   Change the icon for Box Drive in the Windows System Tray to the regular Blue box and then Box Edit could be another color.

   3 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. On Mac, Box Drive has problems opening files after install of Box Tools

   I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.

   I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to please be fixed :)

   I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.

   I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to… more

   1 vote

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Add history to box drive search box as it is ussual in all good software!

   There is no history in box drive search box! Viewed/edited files are even missing in the last open files in word or excel! Why I must enter search criteria again and again? Hire an UX specialist to tell you what to do!

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Reduce Box Drive log file size on admin device

   Box Drive logs take up over 35GB in four days. If possible, it would be great to either purge old logs or compress them so they don't take up as much space on the local HD.

   1 vote

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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9. Sharing File paths with others in my organization on box drive

   Before my company switched to box we had a mac server. When directing people to files on this server we used a utility called PathSnagger where it copied the file path which you could then email to someone and it would become a clickable hyperlink. When you click it, it took you directly to that location on the server. It was great to be able to do this.

   With box, we cannot do that any longer with this utility because it copies the fully qualified path to your local computer. file:///Users/[username]/Library/CloudStorage/Box/[folder name]/[file or folder name] and since the recipient is on their own computer, the path breaks.

   We also all are using box drive to work locally rather than in a browser.

   I know we can copy or email a shared link to people, but that takes you to view it in a browser.

   What would be AMAZING if at all possible, would be for box to either be able to detect if a user has box drive installed and when they click the shared link, it instinctively knew you had it installed and throw a popup that says, "Would you like to open this link in box drive on your computer?" (or something similar) or if the browser view could identify that the viewer has box drive installed and include a button in the browser view that says something along the lines of "reveal in box drive"

   I know that Zoom can do something like this. when you click a zoom link to join a meeting, it takes you to your browser and shows a popup "Do you want to allow this page to open “zoom.us.app”?" and you can click Allow and it launches zoom.

   Before my company switched to box we had a mac server. When directing people to files on this server we used a utility called PathSnagger where it copied the file path which you could then email to someone and it would become a clickable hyperlink. When you click it, it took you directly to that location on the server. It was great to be able to do this.

   With box, we cannot do that any longer with this utility because it copies the fully qualified path to your local computer. file:///Users/[username]/Library/CloudStorage/Box/[folder name]/[file or folder name] and since… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Requests for additional features in Box Drive v2.33

    We have consolidated our content in Box, and have reduced the amount of space in the user area of our PCs to the point where almost no space exists.
    We also try to keep as little space on the desktop as possible, so the new features in Box Drive v2.33 are not required.

    ■Additional features that were an issue
    Saving unsynchronized files upon logout
    When logging out, users will be able to save files that have not been uploaded to Box.

    ■Functionality Improvement Requests
    Therefore, we would like to see any of the following realized for the ability to save unsaved files to the desktop upon logout.
    Proposal 1: Change the save location from the desktop to another location by changing the registry settings, etc.
    Proposal 2: Change the registry settings so that it is possible to return to the previous specification where files are not saved.
    Proposal 3: The default value of "Keep files that have not been uploaded to Box" can be unchecked by changing the registry settings, etc.

    【日本語】
    Boxにコンテンツを集約しており、PCのユーザー領域は容量を削減しており、殆ど容量が存在しません。
    また、出来る限りデスクトップに何も置かないように運用をしているため、今回追加されたBox Drive v2.33の新機能は求めていない結果となりました。

    ■課題となった追加機能
    ログアウト時に同期されていないファイルの保存
    ログアウトする際、ユーザーはBoxにアップロードしていないファイルを保存できるようになります。

    ■機能改善要望
    そのため、ログアウト時に保存していないファイルをデスクトップに保存する機能につき、下記の何れかを実現して欲しいです。
    案１：レジストリ設定の変更等で保存場所をデスクトップから別の場所に変更する
    案２：レジストリ設定の変更等で従来の保存されない仕様に戻すことが出来るようにする
    案３：レジストリ設定の変更等で「Boxにアップロードされていないファイルを保持する」のチェックをデフォルト値は外すことが出来るようにする

    We have consolidated our content in Box, and have reduced the amount of space in the user area of our PCs to the point where almost no space exists.
    We also try to keep as little space on the desktop as possible, so the new features in Box Drive v2.33 are not required.

    ■Additional features that were an issue
    Saving unsynchronized files upon logout
    When logging out, users will be able to save files that have not been uploaded to Box.

    ■Functionality Improvement Requests
    Therefore, we would like to see any of the following realized for the ability… more

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Improve online Permissions integrations with Box Drive to local Applications (Excel)

    If a user is a "View only" collaborator in a folder on Box and they attempt to open a file with a program like Excel through Box Drive, they will receive an error message from Box Drive about not having permissions to save changes. This happens even if no changes are made, and the user is left with 'unsynced' files they must reconcile.

    In a similar experience on a "real NTFS" volume, Excel would display "Read-Only" beside the title of the file. No errors would be displayed unless the user attempted to actually save to the directory.

    Excel is not being made aware of the permissions in place ON Box and only sees the R/W permissions for the Users' local drive.
    This might affect other applications, but Excel is where we ran into it.

    If a user is a "View only" collaborator in a folder on Box and they attempt to open a file with a program like Excel through Box Drive, they will receive an error message from Box Drive about not having permissions to save changes. This happens even if no changes are made, and the user is left with 'unsynced' files they must reconcile.

    In a similar experience on a "real NTFS" volume, Excel would display "Read-Only" beside the title of the file. No errors would be displayed unless the user attempted to actually save to the directory.

    Excel is… more

    2 votes

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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12. Ability to manually update a Box Drive version (menu option)

    I would like to see version update added to the right-click menu of the app so that I can manually update when the latest version of BoxDrive is released.

    Currently, Box Edit and Box Drive are designed to automatically update their versions, but depending on the user, the timing of implementation may be delayed or there may be cases where the version is not automatically updated.
    In order to deal with this, we have to uninstall and reinstall the tool, which is very inconvenient.
    Therefore, I would like to see version update added to the right-click menu of the app so that I can manually update it when a new version is released.

    【日本語】
    BoxDriveの最新バージョンがリリースされた時に手動で更新できるようにアプリの右クリックメニューにバージョン更新を追加して欲しい。

    現在、Box Edit、Box Driveは自動でバージョン更新する仕様となっているが、ユーザにより実施タイミングが遅れる場合や、自動更新されないケースが発生します。
    対応としてツールをアンインストールし、再インストールする必要が出ており、非常に不便です。
    そのため、新しいバージョンがリリースされたら、手動で更新できるようにアプリの右クリックメニューにバージョン更新を追加して欲しい。

    I would like to see version update added to the right-click menu of the app so that I can manually update when the latest version of BoxDrive is released.

    Currently, Box Edit and Box Drive are designed to automatically update their versions, but depending on the user, the timing of implementation may be delayed or there may be cases where the version is not automatically updated.
    In order to deal with this, we have to uninstall and reinstall the tool, which is very inconvenient.
    Therefore, I would like to see version update added to the right-click menu of the… more

    8 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Search Skill card metadata from Box Drive

    Searching for skills-enabled content, a video for example, in the webapp returns results from the various skill cards such as the transcript and keywords and this is part of what makes skills so valuable and powerful. The same search from Box Drive returns nothing based on skill metadata however so users would instead have to try and search based on other information, such as the filename, etc. As skills becomes more prevalent, the search behavior should be more consistent across interfaces if/when possible.

    1 vote

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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14. Increase the start-up speed of Box Drive. It is SOOO slow to start!

    Every time I have to restart my computer it takes Box Drive a good 5-10 minutes to start. This is unacceptable for such a large enterprise like this. Even accessing my offline files cannot be done until Box Drive completely starts.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Box Drive Conflict Handling: Save Edits to Conflict Copies Instead of Overwriting

    Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

    Current behavior:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 3 to file X

    Behavior we want:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 2 to the conflict copy 'file X (email address).

    Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

    Current behavior:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email… more
    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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16. Start Box Drive on windows startup instead of user login

    We have a PC that share Box content on our LAN but it's incredible that when the PC restarts Box Drive does not start until a user does login to the pc. For us it mandatory that Box Drive starts on windows startup instead of user login. We tried to schedule the action but Box process fail with an error that windows is not started in interactive mode.

    0 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Allow Users to 'Remove' all files from their BOX Drive as a right-click command

    It would be nice, instead of logging out of BOX Drive on my personal computer to 'remove' all files on my personal device (so anything that was cached or downloaded). Instead of having to 'log out' of the BOX drive app.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Drive: Search for offline files when disconnected from internet

    Box Drive should have search functionality when offline and for items that are marked for offline.

    57 votes

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    9 comments  ·  Desktop  ·  Delete…  ·  Admin →
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    beta  ·  AdminAnonymous (Admin, Box) responded

    Hi. This capability is available as part of a public beta. Stay tuned for updates.

19. Disable Box Drive Shortcut (Cmd+Alt+Ctrl+Space) on Mac

    User would like to disable the Box Drive shortcut on Mac's (cmd+ alt + ctrl + space)

    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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20. Ability to rename the parent directory in Box Drive

    I would like to know if it is possible to rename the parent directory in Box Drive. Right now ti seems that nothing I do, even in the registry, will stop the folder being named “Box”.

    Please let me know if there is any way I can rename this folder to anything other than “Box”.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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