5416 results found

1. Box Drive supported in Windows Server 2012
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   18 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   Windows Server 2012 is not supported by Box as only two latest major versions (64-bit) are supported.

   https://support.box.com/hc/en-us/articles/360043696234-Understand-the-Box-Policy-For-Browser-And-OS-Support

2. Display pop-up notification to let users know that Box Drive is able to be started

   Please display a pop-up notification to let users know that Box Drive is able to be started (or in other words, users are able to open contents).

   We own a lot of content - this makes Box Drive take a long time checking the updated contents and starting up.
   This is causing delays of Box Drive being launched.
   If a notification pops up when Box Drive is ready to start accessing contents, users would not have to check the status of Box Drive so frequently.
   Instead, they could work on other things while waiting for Box Drive to start.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Box Drive Install - Convert Synced Files/Folder to Marked for Offline

   After installing Box Drive, the items that were previously synchronized with Box Sync should marked for offline. It is a disincentive for my team to have to resync all these folders. Additionally, the synced link on the web interface does not seem to serve a purpose since it does not reflect the items now marked for offline.

   3 votes

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   not planned  ·  0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Box Reports User Details - Distinguish download to local disk vs. download using Box Drive

   Want a way to tell if the user downloaded it locally to their machine vs. just opening the doc via Box Drive/Office App/Box website. This feature would be extremely helpful to when a user is leaving the company and we want to know if they are “taking company docs”. Having “download” for simply opening and editing a doc is mis-leading. Would be super helpful to differentiate between the two.

   2 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. Option to prevent Drive from launching on startup by user

   We are preparing to deploy Box Drive to our users using the Windows .msi. However we've found that after installation, the Box Drive window opens automatically for every user, every time they log into the computer. For users on a shared system who are not using Box, this means dismissing the window every login.
   We'd like an option for Box Drive installation to not have the client launch automatically for all users. Or post-installation, allow the user to tell Box Drive not to open automatically for them. If the Box Drive client needs to run at login for every user, could it at least start with an icon in the system tray and not a visible window?

   We are preparing to deploy Box Drive to our users using the Windows .msi. However we've found that after installation, the Box Drive window opens automatically for every user, every time they log into the computer. For users on a shared system who are not using Box, this means dismissing the window every login.
   We'd like an option for Box Drive installation to not have the client launch automatically for all users. Or post-installation, allow the user to tell Box Drive not to open automatically for them. If the Box Drive client needs to run at login for every… more

   8 votes

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Box Drive should ignore files would be in a hidden folder/directory

   Box Drive should ignore files would be in a hidden folder/directory. For example, this file has a parent folder that is named ".Rproj.user" which starts with a dot.

   Box/Project plans/epigenomics/.Rproj.user/BE079F78/sources/session-2efd7e0c/lock_file

   2 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Display of confirmation message screen to prevent accidental operation of Box Drive

   When using Box Drive, it is common for users to accidentally delete, move, or copy files.

   When manipulating large numbers of files, this failure can lead to serious information leaks and other problems.
   Therefore, it would be helpful to improve functionality such as displaying a confirmation message when deleting, moving, or copying files to better prevent accidental operations.

   7 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Box Drive client should fall back to attempt direct connection if proxy fails

   In short, if Box Drive sees a proxy and attempts to connect via the proxy but that fails, it should fall back and attempt a direct connection before failing completely.

   I experienced this on Windows. Not sure if it would apply to other OSes or not.

   The specific details...

   I'm in a Corporate environment with a laptop. When our laptops are on the corporate network, we do go through a proxy. But when off of the corporate network, like working at home, it doesn't use the proxy. We use an auto-config proxy .pac file to control the proxy on and off the network. This works for most things.

   HOWEVER, I also have some system environment variables defined on my computer, HTTPPROXY and HTTPSPROXY, that are required to make some of our cloud development tools work, like for AWS, on our corporate network.

   Box Drive apparently also sees these environment variables and attempts to use the proxy even when I'm outside our Corporate network. The environment variables appear to override the auto-config proxy .pac config. Since the corporate proxy is not accessible outside the corporate network, the Box Drive client fails to connect outside the corporate network.

   If I delete the HTTPPROXY and HTTPSPROXY environment variables, then Box Drive connects correctly outside of the corporate network.

   There may be other solutions too, but the first thing I thought of was that if a proxy connection fails, fall back to attempt a direct connection.

   In short, if Box Drive sees a proxy and attempts to connect via the proxy but that fails, it should fall back and attempt a direct connection before failing completely.

   I experienced this on Windows. Not sure if it would apply to other OSes or not.

   The specific details...

   I'm in a Corporate environment with a laptop. When our laptops are on the corporate network, we do go through a proxy. But when off of the corporate network, like working at home, it doesn't use the proxy. We use an auto-config proxy .pac file to control the proxy on and… more

   7 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Box Drive navigation:
   1 vote

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Pause upload/download on Box Drive

    PLEASE. PLEASE. PLEASE. I cannot describe how much this is important to me. I work on several projects that use many files simultaneously. Some of these files are large. Being unable to pause an upload/sync makes my workflow so incredibly slower.

    Current life: I make some edit to a large file, my entire workflow is interrupted as said large file needs to be entirely uploaded before I can retrieve literally anything else from Box. This last part is not even Box's problem, but I have a pretty decent computer and slows down significantly during large uploads, which affects the rest of my work too. Even writing this request was a little slow.

    Now, IMAGINE this wonderful little scenario: I click on the Box icon. I hit pause sync or whatever you may want to call it. I do whatever edit I want. Then, at the end of the workday, I hit resume sync.

    Now IMAGINE this even better scenario for someone like me: oops, I forgot to hit the pause button before I started working. NO PROBLEM! I can pause/cancel this particular upload as it is happening.

    PROBLEM SOLVED!

    Thank you Box team!

    PLEASE. PLEASE. PLEASE. I cannot describe how much this is important to me. I work on several projects that use many files simultaneously. Some of these files are large. Being unable to pause an upload/sync makes my workflow so incredibly slower.

    Current life: I make some edit to a large file, my entire workflow is interrupted as said large file needs to be entirely uploaded before I can retrieve literally anything else from Box. This last part is not even Box's problem, but I have a pretty decent computer and slows down significantly during large uploads, which affects… more

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Linking MAC OS alias with BOX bookmark

    1/Creating an alias in Box drive for MacOS should create a bookmark in BOX

    2/ Creating a bookmark in BOX should create an alias in Box drive for MacOS

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Admin-level alert notification on certain Box Drive permission errors

    Users can create folders in Box Drive at the root level. In a closed folder taxonomy, the folder does not sync and fails with permission and/or problem item errors. If a user does not address the notification (or notifications are disabled), users can continue to create content in the unsynced folders. Icon overlays are also not reliable, so this will not be discovered until the content is lost due to hardware failure or software/OS reload. Consider alerting admins of these issues via the event stream or Shield-type alerts to prevent data loss, or disabling the creation of folders this way.

    5 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Drag and drop files on Box Drive

    I can't drag and drop to move a file as easily as on google drive
    The all files folder should automatically expand when I plan to drop a file to move it to.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Visual indicator of "Problem Items" in Box Drive taskbar icon.

    Our users frequently have "Problem Items" or sync errors in Box Drive that they don't know exist. It would be incredible if the "box" icon in the task bar had a (red?) exclamation mark appear when there are persistent sync errors so that a user knows they need to check out the issues and fix them.

    Otherwise they never know there are problems unless they happen to notice a red exclamation mark in the finder/explorer window if they are in the folder with the issue.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Add Device Pinning support to Box Drive
    58 votes

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    6 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    This capability is not currently planned. Please see the Device Trust feature, which can be used in this case.

16. Support smartcard authentication for Box Sync and Box Drive.

    Please put some more effort into federal customers inquiring about SSO sign in for Box Sync on Macs. The response I got was kind of a punt to our smart cards being the problem but fed agencies have an increasing mandate to login with smartcards. My specific issue may affect many other gov agencies that use Macs and Box Sync. Long story short – smart card certificate passthrough on Windows works as expected and certificates pass through Box Sync app login to the external SSO for USDA e-Authentication but the certificates don’t appear to make it to the external authenticator on the Mac version so in my humble opinion some changes are probably needed on how smartcard certificates pass to the SSO authenticator on the Mac app if the same function works in the Windows app.

    Please put some more effort into federal customers inquiring about SSO sign in for Box Sync on Macs. The response I got was kind of a punt to our smart cards being the problem but fed agencies have an increasing mandate to login with smartcards. My specific issue may affect many other gov agencies that use Macs and Box Sync. Long story short – smart card certificate passthrough on Windows works as expected and certificates pass through Box Sync app login to the external SSO for USDA e-Authentication but the certificates don’t appear to make it to the external authenticator… more

    4 votes

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    2 comments  ·  Security  ·  Delete…  ·  Admin →
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17. Rename dialog - for open file in Box web interface from Box Drive "Error updating an item..."

    For me, the most common Box Drive updating error is a "Unsupported Name" (i am a Windows user). Please, make the "Error updating an item..." dialog more useful - give the opportunity to rename the file "in place", or at least the way to open the file in a Box web interface to correct the error

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Be able to move files on Box online and have it update in Box Drive without having to log out.

    When moving large folders via Box online, the folder dissapears within Box Drive. According to Box, this is intended behavior, and requires the user to log out of the software and log back in, which resets what is synced. Box Drive should be able to update folder changes without having to sign out of the account.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Box Drive and Time Machine

    You seriously need to work on your time machine issues. Almost all my data are gone, as in GONE, also from the trash bin that you just empty every 30 days. Thanks for hours of work that I will have to put in now to restore data from time machine. Yes, important data. Data that hold HOURS of hard work.

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Add Box Statuspage link to Box Drive desktop application

    Add a link and possible status information to Box Statupage (https://status.box.com/) from within the Desktop App.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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