Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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629 results found
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Empty (not delete) folder by Box Relay folder action
It would be great to have a relay folder action which empties a folder. Currently folder and files can only be deleted.
We use Box folders for mail-2-box actions, and very ofter users simply forget to remove a file from the folder. I want to achive a time-controlled trigger which empties the respective folders ever night. Many thanks.2 votes -
Collapsible folder tree/structure for Box Notes for Desktop
As mentioned in other feedback, right now only having "Recent", "Favorites", and "Inbox" as filters makes organizing and looking through notes difficult.
It would be interesting to either 1) integrate the user's folder tree in the Box Notes view or 2) have subfolders within "My Box Notes" show up as the structure.
May be related to PF-02982.
3 votes -
Desktop App
Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit…2 votes -
Stand up on bandwidth and API usage.
Hi I am a user on the Enterprise plan, but the limitations on upload/download and API calls for the Enterprise plan are really not enough.
Can the monthly file upload and download or bandwidth usage limit be changed to 10TB?
As for API calls per month, can the monthly API call limit be changed to 2,000,000?
I think this replacement rule proposal is a good fit for both parties.
2 votes -
Request refresh token update again
OAuth2 refresh token update can be performed only once.
* Because the previous refresh token becomes invalid immediately.
However, there are unfortunate cases where a network disconnection occurs and the client is unable to obtain the refresh token.
Therefore, we would like to change the behavior so that the refresh token update can be requested again only for a short time.
Also, please publish the ping endpoint to a third-party that can check the communication with the Box server. (Box Drive is already using)2 votes -
Anyone can upload file via shared link
I want that through the shared link anyone who gets that link can be not only viewer but also uploader. This would be very helpful for us when collecting data,pictures, files - anything.
It would be great to have option 1. viewer only option 2. viewer and uploader - that way we can choose if people can only view or view and upload.3 votes -
Additional versioning features
Additional features regarding the version history:
- The ability to manually update the version number of a document on initial upload. This would allow existing version numbers to match version numbers tracked in Box.
- The ability to add the version number tracked in Box to the file name when downloading documents. This would eliminate the need to manually update the version number in file names, which could be prone to error.
2 votes -
Set dynamic/arbitrary values for comments in approval tasks/general tasks/notifications
I would like to be able to set dynamic values for comments in approval tasks/general tasks/notifications and arbitrarily set them at the time of assignment.
Example 1: In a workflow that is manually started and assigned an approval task, an arbitrary comment can be set at startup.
Example 2: In a workflow that notifies of new uploads, the file name can be dynamically set in the notification content.【日本語】
承認タスク/一般タスク/通知のコメントに動的な値や割り当て時に任意に設定できるようにしたい。
例1：手動で起動し、承認タスクを割り当てるワークフローにて、起動時に任意のコメントを設定できる
例2：新規アップロードを通知するワークフローにて、通知内容にファイル名を動的に設定できる2 votes -
External Users Count + Quicker Updates
The External User count is inconsistent between the new view and the old view. It never shows the same total number of users. Additionally, this count can also be inconsistent between our admins never showing the same total.
We would like to see quicker real time updates. Data taking up to 24 hours to show here is concerning when we are managing external users in our environment.
2 votes -
default search to search everywhere in box
We are not happy with the new search experience. We dont mind it but it would be nice if we can set our default search to search everywhere in box. We find that searching everywhere is more useful than searching within a folder. This auto restriction to the current folder is useless to our attorney's and likely adds 2 hours to their workweek (30 seconds at a time....)
2 votes -
Shield classification - Admin console visibility and user reporting
1) "Whenever any user tries to apply the classification, Box console is not able to tell the owner which users would be affected due to this."
2) "As well as while adding external users for collaboration on a classified folder where external users have this limitation, It would be great if the console can let the owner know about it, Otherwise he would think all should work but in actual it's just not enough, He has to whitelist the external domain under classification."
2 votes -
Edit User Access permissions - View Options Needed
It would be great to see the following enhancements made to the Edit User Access permissions section of the User page; specifically the 'Select folders this user can access' section:
1) Allow for columns to be Expanded to see the entire folder name
2) Include a sort option to these columns in order to sort by folder name, owner, file size, or Access level.2 votes -
Add new formats to formatting text tags (年月日, yyyy/mm/dd)
Please make the text tags specified in DocGen templates compatible with the date formats commonly used by Japanese customers.
These are formats that are very commonly used in contracts and invoices.
1. yyyy/mm/dd → 2025/06/06
2. yyyy/m/d → 2025/6/6
3. yyyy年mm月dd日 → 2025年06月06日
4. yyyy年m月d日 → 2025年6月6日ーーーーーーーーーーーー
DocGenテンプレートで指定するテキストタグで、日本のお客さまがよく使う日付書式に対応してほしい。これらは契約書や請求書でとてもよく使う書式です。
1．yyyy/mm/dd → 2025/06/06
2．yyyy/m/d → 2025/6/6
3．yyyy年mm月dd日 → 2025年06月06日
4．yyyy年m月d日 → 2025年6月6日4 votes -
Per-Device 'Offline' Syncing ('mark a folder for offline use' on computer 1 but not computer 2 when logged into the same Box account)
Currently, when a user chooses 'sync this folder' from the webapp, that folder is then synced for offline access to ALL computers where the user is logged into Box Sync.
This request is to provide per-device syncing options, meaning:
"I want to sync Folder A to computer 1 but not computer 2 (but I'm logged into the same Box account in Box for Desktop on both computers)."Key driver for this: often times users with multiple computers want certain files synced but not others (due to space constraints, etc).
8 votesWe are happy to report that per-device offline syncing is now available as a key feature in the ‘Mark for Offline’ feature in Box Drive. See this article for more information: https://community.box.com/t5/Getting-Started-with-Box-Drive/Making-Content-Available-Offline/ta-p/58822
We don’t plan to bring per-device syncing into the Box Sync app as we’re investing heavily in Box Drive as the future for accessing Box content locally on your desktop.
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Sharing folders takes too many clicks
It takes too many steps to share. When box first came it was awesome- 1 click to create a folder and 1(2?) clicks to share. Now it is 5 (five!!!!) steps to be able to put the folder link into "pasting" into email position. Why are you yet another company who along with increased success make it worse for its users? And contacting you regarding this issue is such a hassle- there is no direct "contact" information to voice this issue. That communicates that you really show no interest in us users.
2 votes -
File and Folder IDs as windows Metadata
Hello, I would like for the Box IDs for files and folders to be saved in their metadata. This way, I can integrate our Box with our other services, while maintaining security access to box and allowing users to click on dynaically produced hyperlinks. I cannot use a windows Path, as I do not know the users permission levels from the top level to the file to be accessed.
Our applications do not have access to the Box OAUTH2 API for security reasons and because VBA is very old.2 votes -
Meta Data
Two Recommendations;
1) When a file or folder has metadata applied, having a ICON on record (similar to a shared link or description) be visible.. Currently you don't know UNLESS you select the item and do to details to see if template has been applied.2) When metadata is applied, showing the metadata values when you select the record similar go to Details would be be great.
When using Metadata the file or folder where the metadata is applied should clearly show (like a shared link or description) that met2 votes -
Enable Box as the default. Block content from saving in Google Drive when using Workspace (Gmail, Calendar, Docs, Sheets, Slides, etc.)
Enable option to save content in Box as the default and block content from saving in Google Drive when using Google Workspace (Gmail, Calendar, Docs, Sheets, Slides, etc.)
Screenshot of vision for Gmail: https://cloud.box.com/s/whan9whu6f0uqjy1s8ap128cbr32cp0o
Screenshot of vision for Workspace profile menu: https://cloud.box.com/s/ggbnct8u4ijx9xzm63ish4lzyh78wodu
Screenshot of problem in Gmail:
https://cloud.box.com/s/lekdhs969019kg9vhzpp9hkk3pk0v7szScreenshot of problem in Google Calendar:
https://cloud.box.com/s/ihdra6xk8dk5btsuoq5rglfz3z2x1bi2See example here (documentation of execution today via Teams integration): https://support.box.com/hc/en-us/articles/4416337724051
See example here (documentation of execution today via Slack integration): https://www.businesswire.com/news/home/20220203005175/en/Box-Announces-General-Availability-of-Integration-with-Slack-to-Securely-Power-Work-from-Anywhere
This gets us a step closer to the vision of Box as the single place for all content.
Today, even though I have…
2 votes -
Custom Box Skills apps should have the same security options as regular apps
Currently when you go into the development console, create a new app, and select "Custom Skill", the configuration section gives you a client ID. However a "Custom app" gives you a clientId as well as a client secret in the OAuth 2 section. I have a box skill that generates metadata as well as facilitates an integration with another system, requiring me to create a client (box sdk) in order to modify sharing on the file and generate a link to view in the portal.
To get around this I created a second app (Custom App) just for the auth…
2 votes -
Import data already on Box into DICOM viewer
The only way to import images into the DICOM viewer right now is to upload directly using the import tool. This is problematic for two reasons: 1. large sets of data are handled better through Drive or Sync than a web interface and 2. data already in Box need to be downloaded and then imported (uploaded) again using the import tool, which is not practical when working with 10s-100s of GB of DICOM data. There should be a mechanism to import data already stored on Box into the DICOM viewer.
This may be similar to a different issue: https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/36114310-direct-dicom-upload-endpoint-desired
2 votes
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