5722 results found

1. Avoid accidental edits! Set local OS ReadOnly flag initially on ALL Box Drive files; When User Clears local RO, auto-Lock file for editing!

   Currently a user can very easily ACCIDENTALLY change a file locally in Box Drive without locking. This can be completely avoided by this:

   EVERY file in Box Drive should initially have local OS (e.g. Windows) "Read-only" attribute set. If and when the user explicitly Clears/Unsets the Windows Read-only attribute, e.g. in Windows Explorer (or chooses "Lock File For Editing in Box Drive" from context menu), Box Drive shall AUTOMATICALLY Lock it in Box, ideally only allowing local editing within Box Drive. There could be a pop up message like "File Locked for editing in Box Drive; be sure to Unlock (or set Read-only attribute) when done editing (or do so Now if Locking was unintentional)."

   When done editing, of course they must either choose "Unlock File", or perhaps alternatively simply set the local Read-only attribute again which shall automatically Unlock the file in Box.

   Currently a user can very easily ACCIDENTALLY change a file locally in Box Drive without locking. This can be completely avoided by this:

   EVERY file in Box Drive should initially have local OS (e.g. Windows) "Read-only" attribute set. If and when the user explicitly Clears/Unsets the Windows Read-only attribute, e.g. in Windows Explorer (or chooses "Lock File For Editing in Box Drive" from context menu), Box Drive shall AUTOMATICALLY Lock it in Box, ideally only allowing local editing within Box Drive. There could be a pop up message like "File Locked for editing in Box Drive;… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. If I use Box Drive，my computer's local Recycle is not available ?

   Whenever a file is deleted from my computer's local Box Drive, it doesn't go in the trash itself. I am not able to see the file in my computer's local trash, it has synched to Box Driver in the first place.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Prevent items with restricted movement from being moved on the Box Drive display

   If "Do not allow ownership of content to be transfered to external users" is enabled in the tenant settings, content cannot be moved to external tenants by users other than the administrator.

   However, when content is moved in Box Drive, although it is not actually moved, it appears on the display as if it is stored in the destination folder, and it does not return to the original folder until the user logs out/logs back in to Box Drive.

   Content whose movement is restricted by Classification Policies will immediately return to the folder in which it was originally stored, both on the display and when content is moved in Box Drive.

   Content whose movement is restricted for security reasons should be able to determine that the setting is enabled.
   As with Classification Policies by classification labels, if you cannot move the content, make it display so that it immediately returns to the original folder.

   (日本語)
   ＜移動を制限されているアイテムが、Box Driveの表示上でも移動がされていないことを確認できる＞
   テナントの設定で『コンテンツの所有権を外部ユーザーへ移管することを制限する』が有効となっている場合、管理者以外のユーザーで外部のテナントにコンテンツを移動することはできません。

   しかしBox Driveでコンテンツを移動をすると、実際には移動はされていませんが、表示上では移動先のフォルダに格納されたように見えてしまい、Box Driveのログアウト/再ログインをするまで元の場所へ戻りません。

   分類ポリシーで移動が制限されている場合は、Box Driveでコンテンツを移動してもすぐに元々格納されていたフォルダに戻ります。

   セキュリティの観点から移動が制限されているコンテンツは、設定が有効になってるいることを判断できるようにする必要があります。
   分類ポリシーで制限されているコンテンツと同様に、移動ができない場合はすぐに元のフォルダに戻るように表示にしてください。

   If "Do not allow ownership of content to be transfered to external users" is enabled in the tenant settings, content cannot be moved to external tenants by users other than the administrator.

   However, when content is moved in Box Drive, although it is not actually moved, it appears on the display as if it is stored in the destination folder, and it does not return to the original folder until the user logs out/logs back in to Box Drive.

   Content whose movement is restricted by Classification Policies will immediately return to the folder in which it was originally… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Reconcile behavior between Edit and Drive after a conflict

   There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.

   Actual Behavior at this moment:

   Box Drive
   1. User A opens and edits file X without lock via Box Drive.
   2. User B opens and edits file X without lock via Box Drive.
   3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
   4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
   5. User A saves file X again while keeping it open. Upload the changes as version 3 to file X

   Box Edit
   1. User A opens and edits file X without lock via Box Edit.
   2. User B opens and edits file X without lock via Box Edit.
   3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
   4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (number).
   5. User A saves file X again while keeping it open. Upload the changes as version 2 to the conflict copy

   There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.

   Actual Behavior at this moment:

   Box Drive
   1. User A opens and edits file X without lock via Box Drive.
   2. User B opens and edits file X without lock via Box Drive.
   3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
   4. User A saves the file X via Box… more

   4 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Sync Box to an external hard drive

   This should go without saying, but internal hard disks are far too small for cloud storage to sync, especially when using the cloud storage for large files such as video editing. We have several Terabytes of data on ours that we access all the time, as a group of editors. It's an absolute dealbreaker that we're forced to use the default location of the local drive to sync files using Box Desktop, and we would like the option of choosing an external hard drive or even a secondary internal drive to sync to. Dropbox, iCloud, OneDrive, and Google Drive all have these options, albeit some are quite complicated to activate, but we're already settled on Box here so we'd like to not have to move to one of those to continue service.

   This should go without saying, but internal hard disks are far too small for cloud storage to sync, especially when using the cloud storage for large files such as video editing. We have several Terabytes of data on ours that we access all the time, as a group of editors. It's an absolute dealbreaker that we're forced to use the default location of the local drive to sync files using Box Desktop, and we would like the option of choosing an external hard drive or even a secondary internal drive to sync to. Dropbox, iCloud, OneDrive,… more

   3 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Taskbar icon overlay for Box Drive to indicate if there are any "Problem Items"

   Currently for Box Drive (for Windows) you have to go into the program then Box Drive Settings to view if there are any problem files. Most users will never do this.

   Ideally there should be a red exclamation overlay on the taskbar icon if there are any problem files and they should be shown immediately when you click to open Box Drive.

   This would help end users to see that not all their files are syncing and then ideally also show them the local path of the problem file (that they can click on to access) AND also give them an option to click a link to view the file on box.com if it needs to be fixed there.

   Currently for Box Drive (for Windows) you have to go into the program then Box Drive Settings to view if there are any problem files. Most users will never do this.

   Ideally there should be a red exclamation overlay on the taskbar icon if there are any problem files and they should be shown immediately when you click to open Box Drive.

   This would help end users to see that not all their files are syncing and then ideally also show them the local path of the problem file (that they can click on to access) AND also give… more

   2 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Drive and Sync

   It should be impossible to have both Box Drive & Box Sync installed and working on the same machine. An install of one should automatically be impossible until the other is removed from the machine.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. box drive forgets folder personalization

   Please, Please figure out a way to remember my column settings. I use long file names and constantly resize the windows not marked to offline

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Box Drive compatibility issues with Docker

   Fix your compatibility problems with Docker. Update your CBFS Connect driver ASAP.

   https://github.com/docker/for-win/issues/3884

   5 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Please fix it button for overlay icons in Box drive's setting menu. Sometime, Windows Explorer is missing overlay icons. One of reason is or

    Please fix it button for overlay icons in Box drive's setting menu.

    Sometime, Windows Explorer is missing overlay icons.
    One of reason is order of registry key.

    How to fix steps for overlay icons is in this community page.
    Administrator can re-order registory key, but end user can not use regedit.exe.

    Missing Box Drive Icons in Windows Explorer
    https://community.box.com/t5/Box-Drive-Troubleshooting/Missing-Box-Drive-Icons-in-Windows-Explorer/ta-p/53877

    Please put fix it button on Box Drive setting menu.
    End user can fix by themselves for missing overlay icons

    10 votes

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    1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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11. Certain Windows applications, don’t work with Box Drive

    I would like to be able to use Windows apps (such as the built-in Photo app or Snipping Tool app) when opening image files in Box Drive.
    In a company with strict security like ours, all apps that can be used are controlled by administrators, and free apps cannot be used without permission.
    In addition, adding apps requires an almost hopeless application process, and free apps cannot be added due to security policies.
    If BoxDrive could use Windows apps, that would solve this problem, so could you please make it possible somehow?

    -in Japanese-
    Box Driveで画像系のファイルを開く際にWindowsアプリ (組み込みのフォトアプリやSnipping Toolアプリなど) が使えるようになってほしいです。
    弊社のようなセキュリティが厳しい会社では利用できるアプリはすべて管理者で統制されており、勝手にフリーのアプリを使うことはできません。
    また、アプリ追加には絶望に近い追加申請が必要であり、フリーのアプリはセキュリティポリシーでひっかかり追加できません。
    BoxDriveでWindowsアプリが使えるようになればその問題を解決できるので、どうにか使えるようにしてもらえないでしょうか。

    I would like to be able to use Windows apps (such as the built-in Photo app or Snipping Tool app) when opening image files in Box Drive.
    In a company with strict security like ours, all apps that can be used are controlled by administrators, and free apps cannot be used without permission.
    In addition, adding apps requires an almost hopeless application process, and free apps cannot be added due to security policies.
    If BoxDrive could use Windows apps, that would solve this problem, so could you please make it possible somehow?

    -in Japanese-
    Box Driveで画像系のファイルを開く際にWindowsアプリ (組み込みのフォトアプリやSnipping… more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
    delivered  ·  AdminAnonymous (Admin, Box) responded

    Box Drive beta is complete, and this capability is now available in the latest public release. To install the Windows version with ARM support, visit https://www.box.com/resources/downloads. For release details, see https://support.box.com/hc/en-us/articles/43804162052627-Box-Drive-v2-47-for-Windows-Release-Notes.

12. Share folder as read-only/add folder to Box Drive from shared link

    Case:
    I receive the agenda and related documents for meetings within the department I work at as Shared Links to a folder in Box. I want to access these documents during the meeting directly through Box Drive on my computer. The desired access includes any documents added after I first opened the link. All related accounts are part of the same organisation/"Company" (in this case a university).

    Current situation:
    When I am signed into my Box account and open the link I can view the documents and have two options: "Save link" and "Download". The only way to get it to my Box Drive is to use "Download" and then re-upload the contents to my account. If any documents are added later I need to reopen the link and download these as well. "Save link" does not add anything to my Box Drive folder on the computer.

    What I want added:
    I would like a third button next to "Save Link" and "Download": "Add to account". Selecting this option should allow me to pick a location in my account and save the shared folder with the same permissions as when I open the link in the web interface, e.g. read-only access, but with instant updates when new documents are added.

    Case:
    I receive the agenda and related documents for meetings within the department I work at as Shared Links to a folder in Box. I want to access these documents during the meeting directly through Box Drive on my computer. The desired access includes any documents added after I first opened the link. All related accounts are part of the same organisation/"Company" (in this case a university).

    Current situation:
    When I am signed into my Box account and open the link I can view the documents and have two options: "Save link" and "Download". The only way to get… more

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Show "Favourites" in Box Drive.
    4 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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14. google shared drive

    Allow Google Drive "Shared drives" content to be copied directly to the integrated Box extension in Gsuite. Currently, this is only available from "My Drive". The work around is to copy "Shared drives" content to "My Drive" (which in itself is awkward, because only files, and not folders, can be copied directly in the cloud), and then copy content from "My Drive" to Box.

    24 votes

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    not planned  ·  2 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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15. Set a static GUID value for Box Drive's volume

    Some AV/security products cannot exclude Box Drive's mount using the usual "Box" folder path and need a way to exclude the volume that is created by Box Drive

    5 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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16. Top folders in Box Drive should respect top folder restrictions

    We currently have it set to “Only Admin can create and delete first-level folders, file and bookmarks”.

    But it is still possible to create folders in Box Drive and store files within them, but they aren’t actually uploaded to Box (as users do not have permission to create these top level folders), and they are saved locally

    2 votes

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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17. Box drive should only show and sync the selected folder and left the unselected online only

    Box drive now allows you to hide folder. Be frankly this is useless. Because for most the IT users, we normally enabe showing hidden folder/files option in Windows explorer. So for more prefessional usage, the Box Drive should only show and sync the selected folders. The folders not selected should be left alone online.
    One example, I have a box drive hosting many folders. Each folder hosting one project. The projects could be from different client. When I work with client A, I only want client A project folder to be sync and shown on my desktop. But now the other project folders are also included in the sync set. Even it is hidden but as said as long as you enable showing hiddeng folder/file option, you can still see, more importantly access those folders and files. This leads to potencial data leak.
    The Box Drive is a good product but clearly it is not ready to be an enterprise or professional solution like Microsoft One Drive.

    Box drive now allows you to hide folder. Be frankly this is useless. Because for most the IT users, we normally enabe showing hidden folder/files option in Windows explorer. So for more prefessional usage, the Box Drive should only show and sync the selected folders. The folders not selected should be left alone online.
    One example, I have a box drive hosting many folders. Each folder hosting one project. The projects could be from different client. When I work with client A, I only want client A project folder to be sync and shown on my desktop. But now the… more

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Keep third party's login token or credentials when logging out from Box Drive

    Users need to log in to a web gateway before logging in to Box Drive.

    If they log out, they need to login to the gateway again.

    In WebApp, they don’t need to re-login the gateway after logging out from Box.

    Therefore, Box should have any way to prevent this.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Box Drive activity should show up in the recents section of the webapp

    Would be great if the recents section showed in the web app showed all content recently used and not just content in accessed in the web app. When I am using Box Drive the webapp recents section does not pick up that content.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Improve UI to address scroll issues on the Box drive for Mac OS

    Improve UI to address scroll issues on the Box drive when using MacBook Air, the user cannot scroll up and down to choose the file

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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