9818 results found

1. Full file view and file rotation ability in Box preview

   Users have reported that having the option to view the entire file in Box preview would be and be able to rotate the document within Box preview would be helpful to their user experience. Currently, users need to download the file or use Box edit for these features.

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2. Report on Auto‑Confirmation Issue During Japanese Input When Using Bulleted Lists (BoxCanvas)

   I am using BoxCanvas and would like to report an issue related to text input.
   After starting a bulleted or numbered list, if I type double‑byte characters and the IME enters the pre‑conversion state, the text is automatically confirmed and I cannot input it correctly（At that time, I was using Japanese input）. This behavior has already been resolved in BoxNotes.

   The pace of improvements to BoxCanvas, BoxNotes, and other features has been remarkable. I appreciate the Box team’s continuous efforts and look forward to future enhancements.

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3. Add preset date ranges such as “Previous Month” when scheduling report generation

   When scheduling report generation, it would be very helpful to have an option to select “Previous Month” (from the 1st to the last day of the previous month) as a preset date range.
   It would also be useful to have additional preset options such as “Previous Year,” “Specific Month,” or “Specific Year” to easily configure commonly used reporting periods.

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4. Improvement of the repeat timing for Box Relay schedule events

   When trying to set the repeat timing for a Box Relay schedule event to monthly, currently you can only choose the 1st day or the last day every few months.
   The timing of the event's start is not necessarily at the beginning or end of the month, so it is inconvenient to use.
   I would like you to add a setting that repeats monthly based on the start date, like the report scheduling feature.

   -in Japanese-
   Box Relayのスケジュールイベントを毎月に設定しようとしたとき、現在は何か月ごとの第１日目もしくは最終日しか選択できません。イベントの開始タイミングは必ずしも月初や月末ではないため使いにくいです。レポートのスケジュール設定のように、開始日を基準に毎月繰り返すような設定を追加してほしい。

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5. Shield alerting admins when users "download" from Box Drive

   A customer is reporting difficulty using Box Shield’s Anomalous Download detection due to how downloads are currently defined when Box Drive is in use. Box Shield flags a “download” whenever a user expands or opens a folder in Box Drive. As a result, routine navigation actions are recorded as downloads, creating noise in the anomaly signals. The customer is asking whether anomalous download detection can be refined to trigger only on intentional file downloads (e.g., explicit download actions), rather than folder expansion or passive access via Box Drive.

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6. ability to format number field in metadata display to show fixed number of decimal places and commas

   Number fields uploaded as float with 2 decimal places do not display decimals if the digit is 0. Is there a way to format numbers to display as currency format #,###.##? Please add this feature especially useful for using in Box Apps.

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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7. Allow search feature on shared link folders

   Allow search feature on shared link folders. Search feature should be everywhere whether they are collaborated folders or guest shared link folders.

   Currently they are not available on shared link folders which makes it difficult for users to search for a specific file within a folder. (E.g. 500 image files in a folder and user has to download whole folder to search for a specific image file)

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Box Hub Image Previews for External Users

   Image previews in a Box Hub are not available unless logged in. We love the Box Hubs internally and would love for them to be as helpful and useful for non-users.

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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9. Box Web

   Currently, when previewing a file in Box, navigating to another file often requires leaving the preview or opening a new view, which disrupts the user’s workflow. Introducing an in-browser preview experience similar to Outlook’s email preview would represent a significant usability improvement.

   Specifically, this enhancement would allow users to:

   Open a file in a preview pane within the same browser window.

   Seamlessly navigate between files (e.g., next / previous) without closing the preview.

   Preserve folder context and file list visibility while reviewing content.

   Avoid losing navigation state or opening additional windows or tabs.

   Beyond general document review, this functionality would be particularly valuable for email archiving use cases. At present, the lack of smooth navigation when previewing files in Box creates enough friction that many users prefer to remain in Outlook when reviewing and archiving emails and attachments.

   A preview-and-navigation model comparable to Outlook’s would make Box a far more viable destination for email archiving, enabling users to review multiple emails or attachments efficiently without breaking their flow. This would encourage greater adoption of Box as a centralized repository, reduce dependency on Outlook for document review, and improve overall productivity.

   Thank you for considering this suggestion.

   Currently, when previewing a file in Box, navigating to another file often requires leaving the preview or opening a new view, which disrupts the user’s workflow. Introducing an in-browser preview experience similar to Outlook’s email preview would represent a significant usability improvement.

   Specifically, this enhancement would allow users to:

   Open a file in a preview pane within the same browser window.

   Seamlessly navigate between files (e.g., next / previous) without closing the preview.

   Preserve folder context and file list visibility while reviewing content.

   Avoid losing navigation state or opening additional windows or tabs.

   Beyond general document review, this functionality… more

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10. Prefer that it's not automatically set to "comment with time stamp" for video files

    When commenting on a video file, the timestamp automatically comes on. It gets in the way. Our team don't use this feature. Can it be set to off? And when we decide to use the time stamp feature, we can toggle it on.

    Sometimes we just need to comment back and forth without actually using the time stamp. Thanks!

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11. Box Relay

    Box Relay needs to be able to create a work flow for a parent folder and have it work for all child folders. A user is setting up a simple notification (upload, download) and then sends a notification to a set of users with a message. The user currently has to replicate or create a new Relay for each child folder. Very, very silly to have to waist so much time.

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12. Better Reporting Experience, Especially for Clients in Highly Regulated Environments

    In general, I think Box Reporting needs to be an area for improvement. There should be more options for reports and more filters and ways to manipulate the reports in Box.

    Something specific we would like to see is better reporting around Governance, especially with retention policies. We operate in a highly regulated environment where we needed detailed reporting around this information. There needs to be more granularity with reports, such as the Files and Folders report. We should be able to run a report that shows all root folders or be able to separate out folders and files. I've seen several ideas about being able to parse out subfolders as well.

    For us to prove we are in compliance for data retention and destruction, we need a report that shows all content has a retention policy assigned. There's really no easy way to currently do this. I need to run the Folders and Files report for All Folders, but then generates multiple csvs that are just about too big to open. There are also limitations we are seeing with this report, where we know content has a retention policy assigned, the policy has been assigned for months and the content hasn't moved, yet on the report, it's not showing as having any retention.

    Bottom line, Box Reporting needs to be better, more accurate, more real-time and just brought up to speed with the current times. And there needs to be more compliance related reports available as well. Thank you for your consideration.

    In general, I think Box Reporting needs to be an area for improvement. There should be more options for reports and more filters and ways to manipulate the reports in Box.

    Something specific we would like to see is better reporting around Governance, especially with retention policies. We operate in a highly regulated environment where we needed detailed reporting around this information. There needs to be more granularity with reports, such as the Files and Folders report. We should be able to run a report that shows all root folders or be able to separate out folders and files.… more

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13. Box Events API Collaboration Events don't show the same details as the user activity report

    When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:

    From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234

    When using Box Events via API we also see events for COLLABORATION_ROLE_CHANGE and COLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.

    As part of our company policy for managing collaborations, I need to be able to fetch the previous roles of users so we can automatically revert these changes (in specific cases).

    I see that the information is being captured, but not passed through to the API for some reason. Generating reports manually each time is not a viable solution, so I'm looking to get these additional details added into the event's additional details dictionary.

    When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:

    From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234

    When using Box Events via API we also see events for COLLABORATION_ROLE_CHANGE and COLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.

    As part of our company policy for managing collaborations, I need to be able to fetch the previous… more

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14. I would like you to add a feature that prohibits the creation of free accounts using company-owned domains.

    Based on the following circumstances, it is desirable for system administrators to manage accounts, including license management:
    ① Creating free accounts using a company-owned domain requires time to integrate them with managed users.
    ② Since SSO is used, even if a free account is created, it cannot actually be used to access Box.

    以下の状況からライセンス管理を含めてシステム管理者がアカウントを管理する事が望ましい。
    ①会社所有ドメインでフリーアカウントを作成されると、管理対象ユーザーへの統合に時間を要する。
    ②SSOを採用しているので、フリーアカウントを作成しても実際にBoxを利用する事はできない。

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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15. Automatically resize input text within defined Box Sign text fields.

    Allow text fields added to a Box Sign document to automatically resize the text based on inputs. When used as form fill fields for signers/approvers, text will wrap or extend outside of defined field size. Additional logic to notify users who are inputting text that their text cannot shrink/scale appropriately would also be beneficial.

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16. Set up abnormal download threat detection for a specific folder

    The threat detection feature for abnormal downloads applies to the entire Box and often results in unnecessary detections.
    If threat detection can be focused on specific folders, unintended detections can be minimized.
    I would like the threat detection feature for abnormal downloads to be usable by specifying folders.

    -in Japanese-
    異常なダウンロードに対する脅威検出機能は、Box全体が対象となっており不要な検出をしてしまうことが多いです。特定のフォルダに絞って脅威検出ができれば、意図しない検出を抑えることができます。異常なダウンロードに対する脅威検出機能をフォルダを指定して使えるようにしてほしい。

    2 votes

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17. Support for Hubs Management Endpoints via CLI

    Available via API endpoints, but support does not yet exist for management via the CLI.

    3 votes

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18. I would like the shared links to be automatically converted into hyperlink format instead of just displaying the URL.

    Similar to how it works in SharePoint, I would like the system to automatically convert shared links into a hyperlink format using the file or folder name, rather than displaying them as a raw URL.
    SharePointで出来るように、共有リンクを作成した際にURL形式ではなく、ファイル名やフォルダ名のハイパーリンク形式に自動変換できるようにしてほしいです。

    2 votes

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19. CrowdStrike's ability to filter device protection by IP address

    Box Shield allows you to protect your devices with CrowdStrike.
    Once CrowdStrike is enabled, you will not be able to log in on devices that do not have Box Tools installed.
    Therefore, if you have a device that cannot be installed on Box Tools, such as Linux, you will not be able to use CrowdStrike's protection of your device.
    Only when calling from a specific IP address should CrowdStrike policies be applied.
    There is a need to not want the policy to be applied to unmanaged devices, so we would like a function that allows us to narrow down the target by IP address.

    【In Japanese】
    ＜タイトル＞
    CrowdStrikeによるデバイス保護対象をIPアドレスで絞り込める機能の要望
    ＜本文＞
    Box ShieldではCrowdStrikeによるデバイスの保護が可能です。
    CrowdStrikeを有効化するとBox Toolsをインストールしていない端末ではログインすることができません。
    そのためLinuxなどBox Toolsがインストールできない端末が存在する場合は、CrowdStrikeによるデバイスの保護を利用することができません。
    特定のIPアドレスで発信する場合のみ、CrowdStrikeのポリシーを適用できるようにして下さい。
    管理対象外の端末に対してはポリシーを適用させたくないニーズがありますので、IPアドレスで対象を絞り込める機能を要望いたします。

    Box Shield allows you to protect your devices with CrowdStrike.
    Once CrowdStrike is enabled, you will not be able to log in on devices that do not have Box Tools installed.
    Therefore, if you have a device that cannot be installed on Box Tools, such as Linux, you will not be able to use CrowdStrike's protection of your device.
    Only when calling from a specific IP address should CrowdStrike policies be applied.
    There is a need to not want the policy to be applied to unmanaged devices, so we would like a function that allows us to narrow down the… more

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20. More granular visibility on Metadata Cascade Policies for folders

    Currently, when getting info for folders via API, users are able to see whether a cascading metadata policy is set, but can't see if it is set to override existing values, only apply to new instances, or not overwrite anything. Some customers would like more detail included with whether or not a cascade policy exists and what it's set to

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    0 comments  ·  Metadata  ·  Edit…  ·  Delete…  ·  Admin →
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