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Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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920 results found

  1. allow Box Drive to be installed on only one profile of a computer, not all by default

    I have Box Drive installed on my profile of my laptop, which causes issues when my partner logs into his profile - Box Drive tries to open and then hangs, causing delay for him to log on every time. I stopped it from opening on start-up but this change was applied to both profiles, meaning it is now slower for me to get into Drive on my profile.
    I have reported this to Box Support and was told this was the default for Box Drive, that it runs on start up for all profiles and the only way to disable…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  2. Add 'x' or cancel/clear button to clear out old search terms in Box Drive

    Box Drive keeps the previous search terms in the search bar. If the user wants to do a new search, they need to manually clear out the old text.

    Our user would like to have an "x" button at the end of the search bar they could click to clear the field, versus selecting the text to delete it manually

    5 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  3. Box Drive Internet Explorer embedded authentication

    Box Drive currently utilizes embedded Internet Explorer (IE) for authentication process. Microsoft will end support starting June 15, 2022 for IE. In addition, IE does support all current MFA protocols including FIDO2 (FIDO2 is supported by all other current browsers). We were informed by support that there is no roadmap to correct this and if this is not corrected by June 15, 2022 we will be unable to utilize Box within our organization due to lack of security being presented by Box and it imbedded IE.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  4. [Fix] Poor support for moving drive and recognizing existing content

    I had to disconnect a drive and Box sync broke and has been a massive pain to get working again. When the drive was reconnected, Box couldn't reuse the old folder, and once it started a new folder, I didn't appear to have the option to change it.

    I uninstalled and reinstalled Box sync so I could point it at the original directory it used with all the files still in place. It did not recognize any of the files. Instead, it renamed all the folders, downloaded duplicates of everything, and then ran out of space on my cloud storage…

    2 votes

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    0 comments  ·  Box Sync  ·  Admin →
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  5. Allow me to stop Box Drive without hiding the Box contents

    If I stop Box Drive (right click on the icon and choose exit), the Box folder disappears, even though I've marked all folders for available offline.

    I sometimes am in a location with a very low data cap, and the costs for exceeding the quota are very steep. If I store a file in Box from another device, when my computer connects and Box Drive is running, then it will attempt to sync and download any files.

    On my old Windows 10 computer, I didn't have this issue. The Box folder stayed around, and I could even add files to…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  6. Box Drive support SSO configurations that use webauthn to support hardware-based MFA flows.

    Box Drive support SSO configurations that use webauthn to support hardware-based MFA flows

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  7. Request: flexibility of the pop up which notify in advance Drive users when moves of large #s of contents at once

    This release is good news for us because we have a lot of Box Drive users.
    https://support.box.com/hc/ja/articles/35422037930643

    This is additional improvement request,but it is much appreciated for us that Box admin can set #s of contents when the pop-up message is displayed to Drive users. sometimes end-users accidentaly move folders which are many users are collaborated and critical for business. So we want to display the message even if the #s of contents' are smaller than 8000.

    6 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Box Drive Install - Convert Synced Files/Folder to Marked for Offline

    After installing Box Drive, the items that were previously synchronized with Box Sync should marked for offline. It is a disincentive for my team to have to resync all these folders. Additionally, the synced link on the web interface does not seem to serve a purpose since it does not reflect the items now marked for offline.

    3 votes

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    not planned  ·  0 comments  ·  Box Drive  ·  Admin →
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  9. Box Drive Login Authentication status window

    User would like to have a status window to display the authentication process of Box Drive. This would make it more visible to the more basic users since the login process only shows in the system tray icon.

    1 vote

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  10. Ability to Make Specific Folders Persistent in Box Drive

    In order for some of our CADD standards to work properly we have our users marking a specific folder for offline use. It would be nice if there was an admin setting to mark specific folders to be precached or persistent in Box Drive for specific users or groups.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  11. Avoid accidental edits! Set local OS ReadOnly flag initially on ALL Box Drive files; When User Clears local RO, auto-Lock file for editing!

    Currently a user can very easily ACCIDENTALLY change a file locally in Box Drive without locking. This can be completely avoided by this:

    EVERY file in Box Drive should initially have local OS (e.g. Windows) "Read-only" attribute set. If and when the user explicitly Clears/Unsets the Windows Read-only attribute, e.g. in Windows Explorer (or chooses "Lock File For Editing in Box Drive" from context menu), Box Drive shall AUTOMATICALLY Lock it in Box, ideally only allowing local editing within Box Drive. There could be a pop up message like "File Locked for editing in Box Drive; be sure to Unlock…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  12. List Box Drive supported OS by name

    Include the list of OS’s that are supported by name (i.e. Mojave, etc.)

    Transparency for every day language for IT, and allows for more effective upgrade/rollout of Drive.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  13. Not have to manually focus box drive search

    With Box Drive, it used to be that when I press ctrl-alt-shift-b, I'd get the box popup with the search field focused with the cursor at the end of the last search I did.
    Something's changed that now the input field is no longer focused. Now I have to click on it to type.
    It used to be that I had to shift-home, backspace and then I could type a new search.
    Best case scenario is that the search field should already be focused with the text highlighted so that I can immediately type or press enter repeat the last…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  14. Add ability for customers to disable Box Drive auto-update

    some customers for a variety of reasons want to control the version of apps deployed in their environments

    26 votes

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    not planned  ·  3 comments  ·  Desktop  ·  Admin →
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  15. Box Drive can no longer "open on box.com" on Mac

    Previously on Box Drive you could right click on a file and choose to be taken to its location on box.com.

    Since the latest Mac, the functionality has disappeared, which affects the ease of using integrations with box.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  16. Requests for additional features in Box Drive v2.33

    We have consolidated our content in Box, and have reduced the amount of space in the user area of our PCs to the point where almost no space exists.
    We also try to keep as little space on the desktop as possible, so the new features in Box Drive v2.33 are not required.

    ■Additional features that were an issue
    Saving unsynchronized files upon logout
    When logging out, users will be able to save files that have not been uploaded to Box.

    ■Functionality Improvement Requests
    Therefore, we would like to see any of the following realized for the ability to save…

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  17. Search Skill card metadata from Box Drive

    Searching for skills-enabled content, a video for example, in the webapp returns results from the various skill cards such as the transcript and keywords and this is part of what makes skills so valuable and powerful. The same search from Box Drive returns nothing based on skill metadata however so users would instead have to try and search based on other information, such as the filename, etc. As skills becomes more prevalent, the search behavior should be more consistent across interfaces if/when possible.

    1 vote

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    0 comments  ·  Desktop  ·  Admin →
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  18. Allow administrators the ability to change the timing threshold of the Box Drive Authentication Token

    It would be helpful for admins to be able to change the timeframe for which the Box Drive authentication token lasts. We have users who have a hard time renewing their passwords in a timely manner and this is the biggest avenue they have to keep them working because the token doesn't seem to expire in a more timely manner. Or have a way to remotely sign a user out of all box applications on their devices when needed.

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  19. 8 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  20. I would like to be able to see which user account is currently logged in on the PC using Box Drive.

    I would like to be able to check the currently logged-in user account on the PC where I am using Box Drive.
    Please make it possible for users to check this information themselves.

    I want the administrator to be able to check which user account is using which PC.

    This is necessary for proper user account management, so please consider this.

    <Japanese>
    【Box Drive を利用しているPCで、現在ログインしているユーザーアカウントが確認したい】

    Box Drive を利用しているPCで、現在ログインしているユーザーアカウントが確認できるようにしてほしいです。
    ※利用者が自身で確認できるようにしてください

    管理者からは、どのユーザーアカウントがどのPCから利用しているかを確認したいです。

    適切なユーザーアカウント管理をするために必要なので、ご検討お願い致します。

    5 votes

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    0 comments  ·  Box Drive  ·  Admin →
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