894 results found

1. Add 'x' or cancel/clear button to clear out old search terms in Box Drive

   Box Drive keeps the previous search terms in the search bar. If the user wants to do a new search, they need to manually clear out the old text.

   Our user would like to have an "x" button at the end of the search bar they could click to clear the field, versus selecting the text to delete it manually

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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2. Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE

   Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE?
   It's soooo bad that my boss will not use drive, reverted to and will only use sync do to the lack of search capability in windows explorer. He threatens frequently to move us to a different platform because of it. It is absolutely unacceptable to not have the file explorer search function with BOX DRIVE work identically to the way it workson BOX Sync

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Requests for additional features in Box Drive v2.33

   We have consolidated our content in Box, and have reduced the amount of space in the user area of our PCs to the point where almost no space exists.
   We also try to keep as little space on the desktop as possible, so the new features in Box Drive v2.33 are not required.

   ■Additional features that were an issue
   Saving unsynchronized files upon logout
   When logging out, users will be able to save files that have not been uploaded to Box.

   ■Functionality Improvement Requests
   Therefore, we would like to see any of the following realized for the ability to save unsaved files to the desktop upon logout.
   Proposal 1: Change the save location from the desktop to another location by changing the registry settings, etc.
   Proposal 2: Change the registry settings so that it is possible to return to the previous specification where files are not saved.
   Proposal 3: The default value of "Keep files that have not been uploaded to Box" can be unchecked by changing the registry settings, etc.

   【日本語】
   Boxにコンテンツを集約しており、PCのユーザー領域は容量を削減しており、殆ど容量が存在しません。
   また、出来る限りデスクトップに何も置かないように運用をしているため、今回追加されたBox Drive v2.33の新機能は求めていない結果となりました。

   ■課題となった追加機能
   ログアウト時に同期されていないファイルの保存
   ログアウトする際、ユーザーはBoxにアップロードしていないファイルを保存できるようになります。

   ■機能改善要望
   そのため、ログアウト時に保存していないファイルをデスクトップに保存する機能につき、下記の何れかを実現して欲しいです。
   案１：レジストリ設定の変更等で保存場所をデスクトップから別の場所に変更する
   案２：レジストリ設定の変更等で従来の保存されない仕様に戻すことが出来るようにする
   案３：レジストリ設定の変更等で「Boxにアップロードされていないファイルを保持する」のチェックをデフォルト値は外すことが出来るようにする

   We have consolidated our content in Box, and have reduced the amount of space in the user area of our PCs to the point where almost no space exists.
   We also try to keep as little space on the desktop as possible, so the new features in Box Drive v2.33 are not required.

   ■Additional features that were an issue
   Saving unsynchronized files upon logout
   When logging out, users will be able to save files that have not been uploaded to Box.

   ■Functionality Improvement Requests
   Therefore, we would like to see any of the following realized for the ability to save… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Please make it possible to choose both .msi and .exe installers for Box Drive.

   The reason is that administrator privileges are required during uninstallation, and end users cannot reinstall Box Drive when issues occur.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Add ability for customers to disable Box Drive auto-update

   some customers for a variety of reasons want to control the version of apps deployed in their environments

   24 votes

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   not planned  ·  3 comments  ·  Desktop  ·  Delete…  ·  Admin →
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6. Search Skill card metadata from Box Drive

   Searching for skills-enabled content, a video for example, in the webapp returns results from the various skill cards such as the transcript and keywords and this is part of what makes skills so valuable and powerful. The same search from Box Drive returns nothing based on skill metadata however so users would instead have to try and search based on other information, such as the filename, etc. As skills becomes more prevalent, the search behavior should be more consistent across interfaces if/when possible.

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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7. Allow for a session duration feature with Box Drive
   17 votes

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   1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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8. Rename dialog - for open file in Box web interface from Box Drive "Error updating an item..."

   For me, the most common Box Drive updating error is a "Unsupported Name" (i am a Windows user). Please, make the "Error updating an item..." dialog more useful - give the opportunity to rename the file "in place", or at least the way to open the file in a Box web interface to correct the error

   3 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Avoid accidental edits! Set local OS ReadOnly flag initially on ALL Box Drive files; When User Clears local RO, auto-Lock file for editing!

   Currently a user can very easily ACCIDENTALLY change a file locally in Box Drive without locking. This can be completely avoided by this:

   EVERY file in Box Drive should initially have local OS (e.g. Windows) "Read-only" attribute set. If and when the user explicitly Clears/Unsets the Windows Read-only attribute, e.g. in Windows Explorer (or chooses "Lock File For Editing in Box Drive" from context menu), Box Drive shall AUTOMATICALLY Lock it in Box, ideally only allowing local editing within Box Drive. There could be a pop up message like "File Locked for editing in Box Drive; be sure to Unlock (or set Read-only attribute) when done editing (or do so Now if Locking was unintentional)."

   When done editing, of course they must either choose "Unlock File", or perhaps alternatively simply set the local Read-only attribute again which shall automatically Unlock the file in Box.

   Currently a user can very easily ACCIDENTALLY change a file locally in Box Drive without locking. This can be completely avoided by this:

   EVERY file in Box Drive should initially have local OS (e.g. Windows) "Read-only" attribute set. If and when the user explicitly Clears/Unsets the Windows Read-only attribute, e.g. in Windows Explorer (or chooses "Lock File For Editing in Box Drive" from context menu), Box Drive shall AUTOMATICALLY Lock it in Box, ideally only allowing local editing within Box Drive. There could be a pop up message like "File Locked for editing in Box Drive; be sure to Unlock… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Improve UI to address scroll issues on the Box drive for Mac OS

    Improve UI to address scroll issues on the Box drive when using MacBook Air, the user cannot scroll up and down to choose the file

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Box Drive should change the way it handles files being moved into folder with unsupported file names.

    Currently, if a folder has an unsupported name and content is moved into it on Box, that content immediately becomes a problem item on Box Drive and the move is not reflected. This leads to the file count in the folder being off when looking at the properties from windows explorer.

    6 votes

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    not planned  ·  1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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12. Box Drive compatibility issues with Docker

    Fix your compatibility problems with Docker. Update your CBFS Connect driver ASAP.

    https://github.com/docker/for-win/issues/3884

    5 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. I would like to be able to see which user account is currently logged in on the PC using Box Drive.

    I would like to be able to check the currently logged-in user account on the PC where I am using Box Drive.
    Please make it possible for users to check this information themselves.

    I want the administrator to be able to check which user account is using which PC.

    This is necessary for proper user account management, so please consider this.

    ＜Japanese＞
    【Box Drive を利用しているPCで、現在ログインしているユーザーアカウントが確認したい】

    Box Drive を利用しているPCで、現在ログインしているユーザーアカウントが確認できるようにしてほしいです。
    ※利用者が自身で確認できるようにしてください

    管理者からは、どのユーザーアカウントがどのPCから利用しているかを確認したいです。

    適切なユーザーアカウント管理をするために必要なので、ご検討お願い致します。

    5 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Not delete data flagged as "make available offline" when Box Drive is closed/logged out

    Currently if data is generated and saved locally on a machine into the Box Drive folder, exiting or logging out of the Box Drive application will delete the local data on the machine, even if the folder it is saved into is marked to "make available offline".

    We are a small physics research laboratory currently trying to migrate our data collection and storage from Dropbox to Box. We were disheartened to discover that if data is generated on a local machine, by collecting and saving it directly into the Box Drive folder, say, and Box Drive is logged out (by an errant user perhaps) the local copy of the data is not preserved. This seems to present a great deal of risk as if a set of files, just collected, were not yet synced and an inadvertent closure/logout of box drive occurred the data would be lost. Or, more likely a large repository of data which must both be kept on a local machine and backed up to the cloud service would have to be inconveniently re-downloaded after any logout. A setting to prevent this behavior would be greatly appreciated.

    Currently if data is generated and saved locally on a machine into the Box Drive folder, exiting or logging out of the Box Drive application will delete the local data on the machine, even if the folder it is saved into is marked to "make available offline".

    We are a small physics research laboratory currently trying to migrate our data collection and storage from Dropbox to Box. We were disheartened to discover that if data is generated on a local machine, by collecting and saving it directly into the Box Drive folder, say, and Box Drive is logged out (by… more

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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15. Actions to make documents and folders (box drive, 'Make Available Offline' ) appear in reports as Downloads - same as normal downloads

    When identifying anomolous downloads (ie potential data leakage), we utilise both Box Shield alerts and User Activity reports to establish details.

    However, User Activity reports (csv, column E 'Action') do not differentiate between those documents and folders downloaded, and those that are 'Made Available Offline'. When attempting to avoid data leakage, the difference is important. Making content available offline is a legitimate task for users. However, large quantities of normal downloads may indicate fraudulent theft of data.

    We need to be able to differentiate between the two types, as soon as possible

    Because User Activity Reports record items as 'Download' when they are in fact documents/folders made available offline in Box Drive, it is not possible to identify and exclude the 'Make Available Offline' from analysis

    When identifying anomolous downloads (ie potential data leakage), we utilise both Box Shield alerts and User Activity reports to establish details.

    However, User Activity reports (csv, column E 'Action') do not differentiate between those documents and folders downloaded, and those that are 'Made Available Offline'. When attempting to avoid data leakage, the difference is important. Making content available offline is a legitimate task for users. However, large quantities of normal downloads may indicate fraudulent theft of data.

    We need to be able to differentiate between the two types, as soon as possible

    Because User Activity Reports record items as 'Download'… more

    10 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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16. Box Drive Conflict Handling: Save Edits to Conflict Copies Instead of Overwriting

    Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

    Current behavior:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 3 to file X

    Behavior we want:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 2 to the conflict copy 'file X (email address).

    Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

    Current behavior:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file… more
    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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17. How do log into Drive, we'd all like to know. Horrible UX

    The simple task of being able to login to Drive. I was forced out and can't for the life of me get the login screen to pop up. I have looked at your search, and you only have a log out option, which also doesn't work. I have googled "how do you log into box DRIVE" and the only thing that comes up is how to log into your via a browser. Why is it this hard to log into a service ?

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Share folder as read-only/add folder to Box Drive from shared link

    Case:
    I receive the agenda and related documents for meetings within the department I work at as Shared Links to a folder in Box. I want to access these documents during the meeting directly through Box Drive on my computer. The desired access includes any documents added after I first opened the link. All related accounts are part of the same organisation/"Company" (in this case a university).

    Current situation:
    When I am signed into my Box account and open the link I can view the documents and have two options: "Save link" and "Download". The only way to get it to my Box Drive is to use "Download" and then re-upload the contents to my account. If any documents are added later I need to reopen the link and download these as well. "Save link" does not add anything to my Box Drive folder on the computer.

    What I want added:
    I would like a third button next to "Save Link" and "Download": "Add to account". Selecting this option should allow me to pick a location in my account and save the shared folder with the same permissions as when I open the link in the web interface, e.g. read-only access, but with instant updates when new documents are added.

    Case:
    I receive the agenda and related documents for meetings within the department I work at as Shared Links to a folder in Box. I want to access these documents during the meeting directly through Box Drive on my computer. The desired access includes any documents added after I first opened the link. All related accounts are part of the same organisation/"Company" (in this case a university).

    Current situation:
    When I am signed into my Box account and open the link I can view the documents and have two options: "Save link" and "Download". The only way to get it… more

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Drive: Option to disable update notification

    We have a very restrictive policy and require only specific version of software to run on end-users computer to minimize risk with incompatibility.

    Box Drive does not push out update silently but does give out update notification to end users so they have the choice of update.

    1 vote

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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20. Disable Box Drive Shortcut (Cmd+Alt+Ctrl+Space) on Mac

    User would like to disable the Box Drive shortcut on Mac's (cmd+ alt + ctrl + space)

    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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