9984 results found

1. Ability to customise the content of the notification emails

   Currently, Box does not offer the ability to customize the content of the notification emails sent when sharing a link or inviting a collaborator. The email notifications are standardized and cannot be modified to include additional instructions or guidance.

   We are seeing an increase in clients reporting difficulties accessing links and files shared via Box. To help mitigate this, we would like to include additional guidance within the notification emails sent to recipients at the point of sharing.

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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2. Persistent Encryption, encryption on the object (file itself), instead of just the container

   Looking for the ability for persistent encryption, on the object/file itself, instead of just the container. If a user download a file and puts it on a USB thump drive or emails it to another person, the file needs to remain encrypted.

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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3. capture history should be optional

   The Capture History should be optional to toggle on or off.
   We have a folder that relays the file to a secure location. We have onboarding iPads that we use to have people fill out their forms that contains sensitive information, and then they place that file in that folder. The onboarding team just realized that a copy of that file and any images/pdf's are being stored in a different folder.

   We want to keep our information secure, and this automatic feature isn't beneficial for our use of Box. We don't want to have to manually delete each copy.

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4. Showcase thumbnail teams when a file is uploaded via Teams drag & drop

   Thumbnail previews in Microsoft Teams integration with Box are currently limited to items shared from Box (either through a shared link or the "Share from Box" content picker button), but not on the Upload from desktop functionality within Teams.
   When a file is uploaded via Teams (and a lot of our users use Drag & Drop) the thumbnail preview should be possible

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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5. Add Signature field to Box Forms

   It would be helpful to be able to include a signature field for a Box form submission. In cases where a user submits a purchase request form, we'd like to also show that they have signed/approved the information being passed (which is something we currently do when a user fills out the form and signs before submission to the procurement team). Being able to include a signature field in the form would save users multiple steps and closely approximate the experience of filling out a form and signing it.

   8 votes

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   not planned  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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6. In my Salesforce Org we have Box managed package installed, some apex classes as part of package are using account and contact name fields

   n my Salesforce Org ha we have Box managed package installed, some apex classes as part of package BoxAILWCControllerEnhancedTests, BoxFileService are using account and contact name fields in soql queries with like operators which is blocking us from encrypting those fields using shield platform encrption in salesforce as The operator like is not supported on an encrypted field

   Can we modify the apex classes to stop filtering by like operator

   Apex Class: BoxFileService, line 167, column 36: The operator like is not supported on an encrypted field
   Apex Class: BoxAILWCControllerEnhancedTests, line 114, column 31: The operator like is not supported on an encrypted field
   Apex Class: BoxAILWCControllerEnhancedTests, line 130, column 31: The operator like is not supported on an encrypted field
   Apex Class: BoxFileService, line 156, column 36: The operator like is not supported on an encrypted field

   n my Salesforce Org ha we have Box managed package installed, some apex classes as part of package BoxAILWCControllerEnhancedTests, BoxFileService are using account and contact name fields in soql queries with like operators which is blocking us from encrypting those fields using shield platform encrption in salesforce as The operator like is not supported on an encrypted field

   Can we modify the apex classes to stop filtering by like operator

   Apex Class: BoxFileService, line 167, column 36: The operator like is not supported on an encrypted field
   Apex Class: BoxAILWCControllerEnhancedTests, line 114, column 31: The operator… more

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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7. Custom Shared Link Control by User Type

   Admin ability to set global shared link settings by user type - such as no ability for a managed user to set a shared link to "anyone with the link" -- but admins and/or co-admins could set a shared link to be public (in the case of surfacing documentation externally). This could look like, under "Default access for shared links" setting in Admin Console, a new dropdown to allow for an override for co-admins or above, OR the ability to add specific users to an allowlist.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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8. Make it more clear to a user when they invite a company domain that does not have a Box account

   Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).

   The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we came up with an ask to make it more apparent that when a user types in a company email into the share modal, it is more clear that they are inviting an email address with a company domain that is not associated with an existing Box account or group. If there could be more than just the 'External User' globe next to the email once you finish typing it in (like a popup message they need to click through) that would suffice for making it clear a user is inviting an email address without a Box account.

   Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).

   The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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9. Box for Mobile - Media Auto-Player

   It would be beneficial if there was a “music player” type feature of Box that would play through a folder with music / media tracks, as opposed to having to preview and play these one-by-one.

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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10. Box Hubs Sorting

    Please add ability to sort the Hubs by Name in addition to the default of by what was last edited.

    Thank you.

    30 votes

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    under consideration  ·  6 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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11. When my sidebar is expanded in Box, my entire Box window experiences a glitch that makes the entire screen strobe back and forth

    When my sidebar is expanded in Box, my entire Box window experiences a glitch that makes the entire screen strobe back and forth until I collapse the sidebar. It is extremely irritating and often I want the sidebar open so I can see details about an item.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Enable longer retention policies (Specifically 150 yr policy option)

    At USAA life Insurance we have many documents that need a longer retention policy of 150yrs and the longest you have available is 50 yrs. We have 2 million documents that we cannot apply a policy to because of this issue.

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
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13. File Request to allow global template

    Allow File Request Request to suggest template from what has been used previously or templates used at parent or root directory level.

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    0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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14. File Request to allow file extension allow listing

    File Request should allow to set the acceptable file extensions to prevent user from uploading random file.

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    0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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15. Metadata attribute update

    As the increased use of metadata becomes popular, it would be great to have updates attributes in the metadata templates automatically update in the file requests/ forms or metadata options where they are being used.

    Currently, in files requests and forms the metadata templates needs to be manually updated in the designated forms, which can be hard to track.

    Request: metadata updates to attributes to be dynamically updated in their embedded/ functionality locations

    •  

    2 votes

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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16. Passwordless Authentication

    Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
    Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.

    For SMS or Authenticator app authentication,
    requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).

    Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to OTP. It would be preferable if this became available.
    OTP: Entering the 6-digit OTP displayed in the Authenticator app on the device you want to log in from.
    Number Matching: Entering the 2-digit number displayed on the device you want to log in from into the Authenticator app.

    Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
    Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.

    For SMS or Authenticator app authentication,
    requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).

    Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to… more

    2 votes

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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17. AI Studio - permissioning for Agent creator

    When creating an Agent in AI Studio, it's not clear that permission is not automatically granted to the Agent creator. It would be helpful to add help text indicating that if an Agent creator needs access to that Agent, they should provide themselves permission alongside other users who are being granted access.

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    0 comments  ·  AI Studio  ·  Delete…  ·  Admin →
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18. Switch to Cloud File API for Drive to solve the Icons not showing issue

    Like many users I found that the status icons disappeared in Explorer after starting an addition cloud service on Windows 11. This issue is well documented here: https://support.box.com/hc/en-us/articles/360044195513-Icons-Do-Not-Appear-In-Box-Drive-or-Box-Sync-on-Windows

    I would like to suggest utilizing the newer "cloud files API" provided by Microsoft that is used by OneDrive to move the icons to a status category rather than icons on the file thumbnails/icons.

    The documentation can be found here; https://learn.microsoft.com/en-us/windows/win32/cfapi/build-a-cloud-file-sync-engine

    Thank you for your consideration.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. I want to be able to show or hide the content displayed in the root folder

    Since you are invited to many folders in the company, a large number of folders will appear in the root folder (folder/0).
    I want a function that allows me to show and hide so that only the folders I need are displayed.

    タイトル：
    ルートフォルダに表示されているコンテンツの表示・非表示を切り替えられるようにしたい
    本文：
    社内で多くのフォルダに招待されるため、ルートフォルダ（folder/0）に大量のフォルダが表示されてしまう。
    必要なフォルダのみを表示させるよう、表示・非表示を切り替えられる機能が欲しい。

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    0 comments  ·  New UI  ·  Delete…  ·  Admin →
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20. I want you to be able to add folders that are not owned or co-owned to Box Hubs

    Many of the folders I use have editor permissions, and the current specifications do not allow me to use Hubs
    I want you to be able to add editor permissions folders to Hubs as well.

    タイトル：
    所有者・共同所有者ではないフォルダーもBox Hubsに追加できるようにしてほしい
    本文：

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Unfortunately, we won't implement this as this contradicts Hubs security policy.