9779 results found

1. Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE

   Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE?
   It's soooo bad that my boss will not use drive, reverted to and will only use sync do to the lack of search capability in windows explorer. He threatens frequently to move us to a different platform because of it. It is absolutely unacceptable to not have the file explorer search function with BOX DRIVE work identically to the way it workson BOX Sync

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Grammarly in Box for Google

   We'd like to be able to use Grammarly in the google docs, sheets, and slides that we store and access on Box. Currently, the Grammarly extension for Google Chrome (our typical browser) works fine on other sites, but not within Box.

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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3. We would like the option to change the time zone used in Box Shuttle job reports.

   Box Shuttle is an excellent tool for migrating large amounts of data.However, the job reports always show timestamps in UTC, which means we need to manually convert them to our local time zone (e.g., JST) every time.

   It would be very helpful if the timestamps in the reports—such as Creation Time, Source Last Modification Time, Target Last Modification Time, Last Access Time, Start Time, and Transfer Time—could be displayed based on the user’s default time zone and language settings.

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4. Enhance Task Management for High-Volume Users

   My team relies heavily on Box tasks, and we’ve found that the current functionality lacks robust filtering and sorting options. Beyond the basic status categories—In Progress, Completed, Approved, or Rejected—there are no meaningful ways to organize or prioritize tasks. This becomes especially challenging when managing a high volume of tasks. For example, our HR teammate regularly handles 50 to 100 active tasks at a time, and navigating them efficiently in Box can be clunky and time-consuming. It appears the task feature was not designed for this scale of use. I recommend enhancing the filtering, sorting, and organizational capabilities to better support users who rely on Box for large-scale task management across multiple workflows.

   My team relies heavily on Box tasks, and we’ve found that the current functionality lacks robust filtering and sorting options. Beyond the basic status categories—In Progress, Completed, Approved, or Rejected—there are no meaningful ways to organize or prioritize tasks. This becomes especially challenging when managing a high volume of tasks. For example, our HR teammate regularly handles 50 to 100 active tasks at a time, and navigating them efficiently in Box can be clunky and time-consuming. It appears the task feature was not designed for this scale of use. I recommend enhancing the filtering, sorting, and organizational capabilities to better… more

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   0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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5. Box Hubs: Allow search functionality within Box Hubs for users without Box accounts

   Current functionality: If a user without a Box account access a Box Hub through a shared link, they do not see the search bar

   Desired functionality: A user without a Box account accessing a Box Hub will still be able to use the search bar

   Use Case: Using Box as a marketing DAM housing photos. A hub could be used to provide access to approved photos so that non-Box users can search for approved photos they need.

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   5 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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6. Enable More than 2 Simultaneous Legal Hold Exports / Add Export Queue Management

   Box currently limits legal hold exports to only two concurrent exports per account, which becomes a bottleneck when managing multiple cases, custodians, or data sets. There is no queueing mechanism or ability to start additional exports while the limit is reached—exports must be retried manually after completion. This slows down compliance workflows and creates operational friction for high-volume teams.

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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7. Direct transition from preview screen to server link embedded in file

   When previewing PDF and Word files, it is not possible to navigate to server links embedded in the files.
   If you want to navigate to server links, you need to download the files from Box and click the links, which is time-consuming.
   There is an impression that the preview screen is inconvenient, and this damages Box's reputation, so please enable navigation to links from the preview screen.

   ■In Japanese
   PDF, Wordファイルのプレビュー時にファイルに埋め込まれたサーバリンクに遷移することはできません。
   サーバへのリンクに遷移したい場合は、Boxからファイルをダウンロードしてリンクをクリックすることが必要で、手間がかかります。
   プレビュー画面が不便という印象があり、Boxの評判が落ちるためプレビュー画面からリンクに遷移できるようにしてください。

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   0 comments  ·  Preview  ·  Delete…  ·  Admin →
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8. Option to remove or hide the floating Box AI icon when viewing a note. I am trying to read this document, and it is distracting.

   Please add an option to the edit bar to hide the floating Box AI icon when viewing a note. When reading a document, it can be distracting. An option to hide the Box AI icon will allow users to focus on deeper work.

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   0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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9. List the file name that the pop up is confirming to be deleted

   When the confirmation window pops up to ask "Are you sure you want to delete this item?" it would be really helpful for the filename to be listed there to ensure the correct file was selected.

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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10. Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@b

    ■ Need
    Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@box.com.

    ■ Background & Issue
    Currently, all notification emails sent by Box Relay originate from noreply@box.com. However, due to certain mail‐handling policies and recipient filtering rules, there is growing demand to send these Relay notifications from a company’s own domain/address.

    ■ Example Use Case

    In a process where the labor union reports employee work status to company officers using Relay notifications:

    Issue: It is burdensome to ask all officers to adjust their mail filtering rules for noreply@box.com, leading to misrouting or unread notifications.

    Proposed Solution: Enabling a custom sender address (e.g. alerts@yourcompany.com) would improve deliverability, reduce operational friction, and ensure timely receipt.

    =============================
    ■ ニーズ
    Box Relay で通知メールを送信する際、送信元メールアドレス（From）をデフォルトの noreply@box.com 以外に任意のドメイン／アドレスへ変更可能にしたい。

    ■ 背景および課題
    現在、Box Relay の通知メールは全て noreply@box.com から配信されています。しかし、特定のメール運用ルールや受信側のフィルタ設定の都合から、社内関係者や取引先への通知メールを自社ドメインのアドレスで送信したいという要望が増えています。

    ■ ユースケース例

    労働組合が役員宛に社員の労働状況を報告する業務において、Relay を使った通知を実施。

    課題：受信側（役員全員）に対して自社ドメインのメール振り分け設定を依頼するハードルが高く、誤配や未読連絡が発生しやすい。

    解決策：送信元アドレスを自社ドメイン（例：alerts@yourcompany.com）に変更できれば、受信側の信頼性と開封率が向上し、運用負荷も大幅に軽減できると期待。

    ■ Need
    Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@box.com.

    ■ Background & Issue
    Currently, all notification emails sent by Box Relay originate from noreply@box.com. However, due to certain mail‐handling policies and recipient filtering rules, there is growing demand to send these Relay notifications from a company’s own domain/address.

    ■ Example Use Case

    In a process where the labor union reports employee work status to company officers using Relay notifications:

    Issue: It is burdensome to ask all officers to adjust their mail filtering rules for … more

    2 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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11. A feature that suggests prompts related to search results

    We want a feature that suggests prompts that make it easier to find search results based on the inputted words.
    We are considering leveraging Box Hubs and AI to use as an FAQ for end users,
    but there are many cases where it is difficult to input specific prompts when asking the AI questions.
    As a result, even though we actually have enough materials to get the desired answers,
    the AI returns a message saying "No related content found,"
    which leads end users to mistakenly believe there are no materials available, preventing them from reaching the necessary answers.
    Example：
    When searching on Google, suggestions appear below the search terms and related keywords are displayed on the right side of the screen. We would like something like this to be displayed.

    ＜検索結果に結びつくプロンプトをサジェスチョンしてくれる機能＞
    入力したワードに沿った、より検索結果が見つかりやすいプロンプトをサジェスチョンしてくれる機能が欲しい。
    Box HubsとAIを活用して、エンドユーザー用のFAQとして利用したいと考えていますが、
    AIに質問を行う際、具体的なプロンプトを入力することが難しい場面が多々あります。
    そうすると、実際には欲しい回答を得られるだけの資料は揃っているにも関わらず、
    AIからは、「関連するコンテンツが見つかりません」というメッセージが返されてしまうことで
    エンドユーザーは資料がないものだと勘違いしてしまい、必要な回答に辿りつけません。
    例：
    Googleで検索するとき、検索用語の下部にサジェスチョンが表示されたり、画面右側に関連キーワードが表示されますが、このようなものを表示して欲しいです。

    We want a feature that suggests prompts that make it easier to find search results based on the inputted words.
    We are considering leveraging Box Hubs and AI to use as an FAQ for end users,
    but there are many cases where it is difficult to input specific prompts when asking the AI questions.
    As a result, even though we actually have enough materials to get the desired answers,
    the AI returns a message saying "No related content found,"
    which leads end users to mistakenly believe there are no materials available, preventing them from reaching the necessary answers.
    Example：
    When… more

    2 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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12. Copy in Markdown format

    I'd like to be able to copy Box AI's answers in Markdown format.
    Especially in tables.

    2 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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13. Hide contributors on Box Hubs

    Customers need the ability to hide who their published Hubs are shared with. They are sharing information with multiple customers who may be competitors of one another, and want to prevent them from seeing who else is accessing the information.

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    14 votes

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    under consideration  ·  1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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14. Enhancing MIP Integration: Applying DLP Policy Controls to Box Drive Access

    We use Microsoft's MIP integration (DLP policy application).
    Currently, DLP policy controls are not applied when opening from Box Drive.
    This makes MIP integration pointless and poses security problems.
    It is desirable for DLP policy controls to be applied even when opening from Box Drive.

    ＜MIP 統合の強化: Box Drive アクセスへの DLP ポリシー制御の適用＞

    Microsoft社のMIP連携（DLPポリシー適用）を利用しています。
    現在の仕様では、Box Drive から開く場合には、DLPポリシーの制御が適用されません。
    これでは、MIP連携を利用している意味がなく、セキュリティの観点で問題があります。
    Box Drive から開く場合にも、DLPポリシーの制御が適用されるのが望ましいです。

    13 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser

    Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser.

    We have applied Box Shield's [Download and Print Restriction] to "For Box Desktop" and [Microsoft Office Coauthoring Basics] via browser is also disabled.
    Microsoft Office Coauthoring Basics] via a browser is also disabled.
    Similarly, Office co-editing functions that are opened via a browser should not be restricted, since access in BoxEdit is not restricted.
    Errors in opening the file in the browser cause confusion for the user.
    Also, please add the following explanation to the Access Policy Settings screen for clarity until the modification.
    "For Box Web App" does not include web editing of [Microsoft Office Coauthoring Basics]

    Sheild > [Download and Print Restriction]において、”For Box Desktop”を有効化した場合、ブラウザ経由でOffice共同編集機能を利用可能とすべき

    Box Shieldのダウンロードと印刷の制限をデスクトップのみに適用するとブラウザ経由のOffice共同編集も使えなくなります。
    BoxEditでのアクセスは制限されないため同様にブラウザ経由で開くOffice共同編集機能を制限の対象外としてください。
    ブラウザで開いているのにエラーが生じることでユーザーに混乱をきたします。

    また、改修までは分かりやすくアクセスポリシーの設定画面に以下の説明を追記してください。
    「For Box Web App」には[Office共同編集機能]のWeb編集は含まれない

    Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser.

    We have applied Box Shield's [Download and Print Restriction] to "For Box Desktop" and [Microsoft Office Coauthoring Basics] via browser is also disabled.
    Microsoft Office Coauthoring Basics] via a browser is also disabled.
    Similarly, Office co-editing functions that are opened via a browser should not be restricted, since access in BoxEdit is not restricted.
    Errors in opening the file in the browser cause confusion for the user.
    Also, please add the following explanation to the Access Policy Settings… more

    30 votes

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    researching  ·  1 comment  ·  Shield  ·  Delete…  ·  Admin →
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16. Enable vertical resizing of the prompt input field (keep the default single-line view)

    Editing long prompts is cumbersome when the input area can’t expand; many of us draft in an external editor and paste the text back. Keeping the default single-line view is fine, but please allow vertical resizing of the input field as needed.

    This change would:
    • Preserve the current UI
    • Significantly improve readability and efficiency for long-prompt editing
    • Increase overall product value by boosting user satisfaction and retention

    If you agree, please show your support with an upvote (👍).

    •  

    1 vote

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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17. Tasks are visually cluttered by the bolded, capitalized document names. The task should be bolded and capitalized, not the document.

    The document from which the task arises is bolded and in all caps while the task itself is in normal, non-bolded font. This should be flip-flopped so the eye is drawn to the task, not the document.

    1 vote

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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18. Organize Folders that are shared with me

    I use box drive on Mac and my main finder window is cluttered with folders that have been shared with me and there is no way for me to organize these folders. I have 50 folders that I use maybe once a year in the same spot as a folder that I use every day. Being able to rehome those folders off of the main screen would be a huge plus.

    Currently it feels like a messy desktop that I have no control over.

    11 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Selection to automatically enable metadata cascade policy and autofill

    It would be very helpful to have options to enable the cascade policy and autofill on the metadata policy. I would want it to be a selection so it's not enabled by default, but can be if I choose. When applying a policy to many folders, which we do often, this is adds a lot of time to the process. Thank you.

    3 votes

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    0 comments  ·  Box Extract  ·  Delete…  ·  Admin →
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20. view multiple files offline with ios and ipados

    Surely the team is aware of this: when an iPad or iPhone is offline (e.g. in airplane mode), attempting to view a file (e.g. a pdf) downlooaded via "make available offline" hangs indefinitely. If the file is opened while online, and then the device becomes offline, no problem. This means that only one file can be accessed for the duration of the offline period.

    Please raise the priority for fixing this.

    1 vote

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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