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888 results found

  1. Select user group on BOX Rleay's workflow

    When creating a workflow using BOX Relay, groups cannot be set as recipients in the notification options. When notifying a large number of people, it is time-consuming to enter the address for each person, so it would be nice to be able to set groups.

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  2. Flexible Billing Practices for Government Contracts

    I would like to provide feedback regarding your current payment policies. The Maryland Department of Health and other government entities operate under very strict procurement regulations. The current inability to provide alternative payment methods or pre-generated invoices for these types of accounts creates significant administrative challenges. I recommend that Box consider revising these policies for government contracts to ensure continued business and alignment with public sector procurement practices.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Merging Content of two Folders with Same Name and Same files

    Merging the Content of two Folders with the same name and the same files gives the option of overwriting the destination or not. This will be very useful if you have duplicate content and want to save time and storage.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  4. PLEASE give me option to turn off notifications for a specific file or folder

    PLEASE give me option to turn off notifications for a specific file or folder.

    Commented on a file, and now I'm getting swamped by notifications.

    I'd like to mute notifications on this specific thread, similar to what I can do in FB or Slack.

    2 votes

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  5. Ability to send Shield alerts to a Pager Duty email address for email integration.

    It looks like I'm only able to notify users who are Shield co-admins whenever an alert is created. I would like to send alerts to a Pager Duty email address for email integration.

    I would like to avoid creating a separate user for the purposes forwarding emails to pager duty. I would also like to avoid creating a forwarding rule on my own inbox.

    Is it possible to send Shield alert notifications directly to non-user email addresses? If not, is this something the Box team is working on or can consider implementing?

    8 votes

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    3 comments  ·  Shield  ·  Admin →
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  6. [Fix] Poor support for moving drive and recognizing existing content

    I had to disconnect a drive and Box sync broke and has been a massive pain to get working again. When the drive was reconnected, Box couldn't reuse the old folder, and once it started a new folder, I didn't appear to have the option to change it.

    I uninstalled and reinstalled Box sync so I could point it at the original directory it used with all the files still in place. It did not recognize any of the files. Instead, it renamed all the folders, downloaded duplicates of everything, and then ran out of space on my cloud storage

    2 votes

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    0 comments  ·  Box Sync  ·  Admin →
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  7. Toggle the Activity bar or Side by Side off and On when using an IPAD.

    This is regarding the newest version of the IOS APP on an IPAD . When a user is using their IPAD as a laptop or in Landscape mode, the default is to have the Side by Side on. This shows a Blank Activities Pane. It would be great to only show the activities Pane if there are any notes. However the user should have the ability to toggle the bar, and regain the screen real estate.

    1 vote

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    existing feature  ·  0 comments  ·  Mobile  ·  Admin →
  8. Additional features you would like to migrate to BoxRelay.

    1)
    I would like to receive a notification even if a file is uploaded to a child folder after the specified folder.

    It is tedious to attach actions one by one to the folders divided by year and month.

    2)
    When sending an email triggered by a file request, I want to include the uploaded file name in the email.
    It is also easier to use than adding an item to the upload form to collect the name of the person who uploaded the file.

    Best Regards,

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. Relay to outside email

    I am attempting to create a workflow based on the uploading of documentation into a specific folder that will trigger a notification to our client to retrieve this documentation. However, it will not allow me to add this person although they are currently a contributor to the parent folder.

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  10. Add "FOLDER.TRASHED" event trigger to Webhooks v2

    The existing event trigger "FOLDER.DELETED" only triggers a notification when a folder is permanently removed (deleted from Trash). Currently, there is no option to receive a webhook notification if a folder is sent to the trash. "FOLDER.MOVE" does not capture this action either.

    0 votes

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  11. Additional Relay Approval options beyond Go to Outcome 1 and End the flow

    When using an approval task and sending a notification you are given two options, End the flow and Go to outcome 1. I'd like to be able to advise it to go to Outcome 2 or Outcome 3 of the workflow so things are more flexible in more complex workflows.

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  12. Email notifications for uploads to a folder are very delayed

    We would like to request the email service that is responsible for sending upload notifications to be in real time so we do not waste time having to double check with collaborators if they have uploaded something yet.

    3 votes

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    0 comments  ·  Web App  ·  Admin →
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  13. Be able to set your personal notifications to also include someone else.

    Be able to set your personal notifications to also include someone else.

    Many of our users work in teams, so it would be good to allow a user the ability to specify if another BOX user or group should receive the altered notifications that they receive.

    2 votes

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  14. Box Legal Hold Export API

    The current Box Legal Hold Exports function becomes difficult to manage at scale. The export process itself generates "batch" zip files that need to be manually downloaded via the user interface. Because the zip files are limited to 5,000 files or aprox 16 GB, I have one user to export who has over 500 "batch" zip files to download. The API does not support directly downloading these batch files. A way to bulk download or programmatically download these batch files is essential when exporting a very large (either in pure storage size or in number of files) user hold.

    1 vote

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  15. Email invitation notifications sent to users who do not have a Box account

    Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

    The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
    The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
    This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
    Also, by specifying company-specific text, users of business partners can be assured when…

    4 votes

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  16. Help Microsoft to Fix Entra SSO Auto-Provisioning

    We have confirmed with Microsoft a bug in Entra ID (Azure AD) SSO Auto-Provisioning, where an update of any user attribute also updates the user's Allocated Storage (a.k.a. space_amount) to Unlimited (a.k.a. a very high number). Since Microsoft offers the integration as an Enterprise Application, they need to fix this.

    In the meantime, Box should document the situation, do whatever they can to offer a workaround, and assist Microsoft to expedite the fix.

    (See also https://learn.microsoft.com/en-us/entra/identity/saas-apps/box-tutorial & https://learn.microsoft.com/en-us/entra/identity/saas-apps/box-userprovisioning-tutorial for context.)

    1 vote

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  17. Turn off Collaborator email notifications on Version updates

    Many of our collaborators have complained that they don't need to receive the numerous email updates every time minor document versions/revisions occur. Administrators and Owners of a Folder should be able to turn User Alerts both On and Off, when they want to alert recipients that an item's revisions are significant. It is unrealistic and impractical to tell our Executives that they personally have to drill down in their settings and turn off email notifications as an end user on their own device - that should be an Admin Console function.

    Admins and Owners should be able to adjust…

    2 votes

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  18. Ability to send BOX email notifications from own domain using M365

    Hello, this post applies to both regular BOX notifications and BOX sign. Many of our send requests and notifications are getting caught in spam and quarantine filters. This is happening both externally and internally, especially for BOX sign requests. We want to be able to integrate our O365 or GSuite domains into BOX so that all of these notifications (internal and external) are sent from our domain and show in our O365 history. This would dramatically speed up the adoption of BOX sign and we want the audit ability. Thank you!

    2 votes

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  19. More visibility of 'find and replace' feature

    Regarding the search and replace function in Box Note— beyond displaying it with Ctrl+F, are there any plans to make it more accessible, such as adding it to the three-dot menu (⋯) or another more visible location?
    The end users will find the feature and utilize it if they are not so familiar with shotcuts operation.

    Reference:
    https://support.box.com/hc/en-us/articles/50982800174355-New-Box-Note-features-more-updates-to-tables-navigation-and-more

    3 votes

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    0 comments  ·  Box Notes  ·  Admin →
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  20. Make all notifications visible at-a-glance again. This functionality was just removed.

    As of today, employees in our company are noticing that the full Notifications page is no longer available in Box Web, and notifications have been moved to a small drop-down menu in the corner. A chat with a member of Box support confirmed that this is a product-wide change.

    The problem with this drop-down menu is that comments cannot be read in full anymore, as they are being truncated to fit in the small pane.

    Can either 1) the full Notifications page be made available again for users/organizations who wish to keep it, or 2) the new…

    2 votes

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