897 results found

1. More custom options and company branding for email notifications
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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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   not planned  ·  kwarudkar responded

   This proposed enhancement to email notifications and to custom branding is a reasonable idea, but an area that we are unlikely to invest in this year.

2. Notify Box app users to refresh for latest updates on Content Preview and Content Explorer UI elements

   Currently, when Box app users access files through the Content Explorer and the Content Preview UI elements, there is no visible indication that one or more files have been updated simultaneously by managed users.
   As a result, users may not be aware of the latest changes or modifications made to the files.

   To ensure that app users benefit from new updates, I kindly request the implementation of a notification message within the Content Preview and Comtent Explorer elements. This notification message would dynamically appear whenever one or more files have been updated, prompting app users to refresh their page to access the latest modifications.

   Currently, when Box app users access files through the Content Explorer and the Content Preview UI elements, there is no visible indication that one or more files have been updated simultaneously by managed users.
   As a result, users may not be aware of the latest changes or modifications made to the files.

   To ensure that app users benefit from new updates, I kindly request the implementation of a notification message within the Content Preview and Comtent Explorer elements. This notification message would dynamically appear whenever one or more files have been updated, prompting app users to refresh their page to… more

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   0 comments  ·  New UI  ·  Delete…  ·  Admin →
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3. URL to open folder or file by full English path name.

   Box allows me to create named folders and files. Box SHOULD allow me to use a URL to get there? The File ID is visually useless. Box should store the English name as an alias to the ID -- and allow this feature. I am astonished this wasn't a base product feature. I'm also astonished you haven't added it as it's clear in the feedback from others it's WANTED. Shame on Box for not providing this feature.

   In the meantime, I'll be forced to find another cloud-based file storage solution.

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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4. Ability for users to customise their email notifications

   Ability for users to customise their email notifications e.g. do they want to receive an email every time someone tags them in a comment? Some do, some don't

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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5. Reduce number of clicks to create Shared Link

   Regarding the new simplified sharing experience: The drop down to get a link to share has disappeared and now, anytime I want to get a link to share that will work for anyone with the link I have click four times 1) CLICK: Share This Folder, 2) Click to get access to link options, 3) Click to select must useful link type, and 4) click to copy the link.

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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6. Enable native Google share module for externally-shared files stored in Box

   Request:
   Add the ability to share files directly via Google's native share module (Google Drive sharing UI/flow) rather than requiring the Box share flow, while keeping the underlying file stored in Box.

   Use case:
   Some of our clients use Box as their primary repository. When we need to share a file with these external clients, the current flow requires them to create a Box account to access the shared file. This is a blocker and several times it's come up that external clients will not create Box accounts just to receive a file.

   We still want the file itself to remain stored in Box (Box stays the system of record). We just want the sharing/access layer to go through Google's share module so recipients can access files with their existing Google credentials, without provisioning a Box account.

   Proposed behavior:
   File remains stored in Box (no change to storage/repository).
   Sharing is initiated through the Google share module instead of the Box share flow.
   External recipients access the file via Google (existing Google account), with no Box account required.

   Business impact:
   Removes a hard friction point when collaborating with Box-primary clients, reduces onboarding barriers for external sharing, and preserves Box as the storage backend.

   Request:
   Add the ability to share files directly via Google's native share module (Google Drive sharing UI/flow) rather than requiring the Box share flow, while keeping the underlying file stored in Box.

   Use case:
   Some of our clients use Box as their primary repository. When we need to share a file with these external clients, the current flow requires them to create a Box account to access the shared file. This is a blocker and several times it's come up that external clients will not create Box accounts just to receive a file.

   We still want the file itself to… more

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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7. Select user group on BOX Rleay's workflow

   When creating a workflow using BOX Relay, groups cannot be set as recipients in the notification options. When notifying a large number of people, it is time-consuming to enter the address for each person, so it would be nice to be able to set groups.

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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8. I would like an option to increase the 5GB individual file size limit on non-business accounts.

   Hi Box Team,

   I run a small media production business (of one), and rely on box for sharing video files with clients. I do my best to keep files under the 5GB limit, but occasionally, I need to share longer/larger files. I've asked the sales team about a tiered plan under the personal account options that would allow for an increase on the limit, but at the moment, that option only exists for business and enterprise accounts. The business account tiers don't make sense for me since I only have one employee (there is a three seat minimum that would be cost prohibitive to me). I currently have to pay for additional cloud storage options in order to share the larger files, so I'd be willing to at least pay more than my $10 per month plan (I find box to be more efficient and user friendly).

   Thanks for your consideration.

   -Gino

   Hi Box Team,

   I run a small media production business (of one), and rely on box for sharing video files with clients. I do my best to keep files under the 5GB limit, but occasionally, I need to share longer/larger files. I've asked the sales team about a tiered plan under the personal account options that would allow for an increase on the limit, but at the moment, that option only exists for business and enterprise accounts. The business account tiers don't make sense for me since I only have one employee (there is a three seat minimum that would… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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9. Additional features you would like to migrate to BoxRelay.

   1)
   I would like to receive a notification even if a file is uploaded to a child folder after the specified folder.

   It is tedious to attach actions one by one to the folders divided by year and month.

   2)
   When sending an email triggered by a file request, I want to include the uploaded file name in the email.
   It is also easier to use than adding an item to the upload form to collect the name of the person who uploaded the file.

   Best Regards,

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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10. [Fix] Poor support for moving drive and recognizing existing content

    I had to disconnect a drive and Box sync broke and has been a massive pain to get working again. When the drive was reconnected, Box couldn't reuse the old folder, and once it started a new folder, I didn't appear to have the option to change it.

    I uninstalled and reinstalled Box sync so I could point it at the original directory it used with all the files still in place. It did not recognize any of the files. Instead, it renamed all the folders, downloaded duplicates of everything, and then ran out of space on my cloud storage because it synced all the duplicates back.

    Now it's apparent I should just not have attempted to fix it and defaulted redownloading everything from the start, but that shouldn't have to be the case. I imagine this would be a much bigger issue for anyone using more than the 10 GB from a free account.

    I had to disconnect a drive and Box sync broke and has been a massive pain to get working again. When the drive was reconnected, Box couldn't reuse the old folder, and once it started a new folder, I didn't appear to have the option to change it.

    I uninstalled and reinstalled Box sync so I could point it at the original directory it used with all the files still in place. It did not recognize any of the files. Instead, it renamed all the folders, downloaded duplicates of everything, and then ran out of space on my cloud storage… more

    2 votes

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    0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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11. PLEASE give me option to turn off notifications for a specific file or folder

    PLEASE give me option to turn off notifications for a specific file or folder.

    Commented on a file, and now I'm getting swamped by notifications.

    I'd like to mute notifications on this specific thread, similar to what I can do in FB or Slack.

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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12. Flexible Billing Practices for Government Contracts

    I would like to provide feedback regarding your current payment policies. The Maryland Department of Health and other government entities operate under very strict procurement regulations. The current inability to provide alternative payment methods or pre-generated invoices for these types of accounts creates significant administrative challenges. I recommend that Box consider revising these policies for government contracts to ensure continued business and alignment with public sector procurement practices.

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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13. Toggle the Activity bar or Side by Side off and On when using an IPAD.

    This is regarding the newest version of the IOS APP on an IPAD . When a user is using their IPAD as a laptop or in Landscape mode, the default is to have the Side by Side on. This shows a Blank Activities Pane. It would be great to only show the activities Pane if there are any notes. However the user should have the ability to toggle the bar, and regain the screen real estate.

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    existing feature  ·  0 comments  ·  Mobile  ·  Delete…  ·  Admin →

14. Relay to outside email

    I am attempting to create a workflow based on the uploading of documentation into a specific folder that will trigger a notification to our client to retrieve this documentation. However, it will not allow me to add this person although they are currently a contributor to the parent folder.

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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15. Allow Co-Admins of a Box Enterprise to receive email notifications for failed logins from our Users (in addition to the Primary Admin)

    Allow Co-Admins of a Box Enterprise to receive email notifications for failed logins from our Managed Users (in addition to the Primary Admin)

    3 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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16. Support Custom Domain Authentication for Box Sign (DKIM / DMARC Alignment)

    Problem:
    Currently, Box Sign notification emails are sent strictly using noreply@box.com. Because Box Sign does not support custom DKIM or return-path alignment for customer domains, recipient mail servers (especially enterprise security gateways for local enterprisess which doesn't uses world wide system such as ms outlook, gmail server system) frequently flag or block these emails as spam/phishing due to strict DMARC policies.

    Requested Feature:
    Please support Custom Domain Authentication (such as providing SendGrid Automated Security CNAME records) for Box Sign, allowing customers to align DKIM/SPF/DMARC with their own corporate domain (e.g., @company.com).

    Impact:
    This is critical for enterprise customers who rely on Box Sign for external B2B contracts without missing important signature request notifications.

    Problem:
    Currently, Box Sign notification emails are sent strictly using noreply@box.com. Because Box Sign does not support custom DKIM or return-path alignment for customer domains, recipient mail servers (especially enterprise security gateways for local enterprisess which doesn't uses world wide system such as ms outlook, gmail server system) frequently flag or block these emails as spam/phishing due to strict DMARC policies.

    Requested Feature:
    Please support Custom Domain Authentication (such as providing SendGrid Automated Security CNAME records) for Box Sign, allowing customers to align DKIM/SPF/DMARC with their own corporate domain (e.g., @company.com).

    Impact:
    This is critical for enterprise customers who… more

    2 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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17. Merging Content of two Folders with Same Name and Same files

    Merging the Content of two Folders with the same name and the same files gives the option of overwriting the destination or not. This will be very useful if you have duplicate content and want to save time and storage.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Add "FOLDER.TRASHED" event trigger to Webhooks v2

    The existing event trigger "FOLDER.DELETED" only triggers a notification when a folder is permanently removed (deleted from Trash). Currently, there is no option to receive a webhook notification if a folder is sent to the trash. "FOLDER.MOVE" does not capture this action either.

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    delivered  ·  0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →

19. Be able to set your personal notifications to also include someone else.

    Be able to set your personal notifications to also include someone else.

    Many of our users work in teams, so it would be good to allow a user the ability to specify if another BOX user or group should receive the altered notifications that they receive.

    2 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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20. Email invitation notifications sent to users who do not have a Box account

    Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

    The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
    The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
    This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
    Also, by specifying company-specific text, users of business partners can be assured when they receive an invitation.

    (Japanese)
    「Boxアカウントを持っていないユーザへ送る招待メール通知について」

    Boxアカウントを持っていないユーザを招待した際に送信される招待メールに「システムのメール署名」のテキストを表示してください。

    既存の動作は【管理コンソール＞Enterprise設定＞システムのメール署名】に指定したテキストを入力しても
    Boxアカウントを持っていないユーザに招待メールの内容に指定したテキストが表示されません。
    この機能を実現すると、メールを受け取るユーザがスパムメーメールではないと分かりやすくなります。
    また、会社特有のテキストを指定する事で取引先のユーザーが招待を受けた時に安心できます。

    Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

    The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
    The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
    This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
    Also, by specifying company-specific text, users of business partners can be assured when… more

    4 votes

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    2 comments  ·  Notifications  ·  Delete…  ·  Admin →
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