9869 results found

1. Add Box Hubs to mobile app

   Can Box Hubs be added to the mobile app, or is that in the roadmap already?

   35 votes

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   on roadmap  ·  6 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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2. Do not send notifications to group members when inviting a group to Hubs, as is the case when inviting a group to a folder.

   Currently, when you invite a group to Box Hubs, all group members receive a notification.
   However, if there are many group members, if all group members receive the email, it may violate some rules of Exchange Online.
   Therefore, I would like to see an improvement so that notifications are not sent to group members when inviting a group to Hubs, as is the case when inviting a group to a folder.
   ーーーーーー
   ＜フォルダへのグループ招待時のようにHubsへのグループ招待時もグループメンバーへの通知を送信しない＞
   現在Box Hubsでグループを招待すると、グループメンバー全員に通知が届きます。
   しかし、グループメンバーが多い場合、グループメンバー全員がメールを受信すると、受信するExchange Onlineの何らかのルールに抵触する可能性があります。
   そのため、フォルダへのグループ招待時のように、Hubsへのグループ招待時もグループメンバーへの通知が送信されないように改善してほしいです。

   24 votes

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   1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   Thank you for your request. We will take it into account but this feature is not planned yet. We may get back to it in the future.

3. Prevent LFO from occurring due to Box Relay

   When running folder actions (copy/move/delete) in Relay workflows, if the source or destination folder contains a large volume of content, that folder may become subject to LFO, causing files to be locked and preventing other users from accessing them.

   Therefore, when a user attempts to configure a flow with a folder that could be subject to LFO, we want to prevent unexpected LFO by clearly indicating on the flow creation screen that the workflow cannot be created due to LFO—for example, by displaying an error message or making the folder unselectable.

   〈Box RelayによるLFOの発生防止〉
   Relayのワークフローでフォルダアクション（コピー／移動／削除）を実行する際、コピー元またはコピー先のフォルダに大量のコンテンツがあると、そのフォルダがLFOの対象となり、ファイルがロックされて他のユーザーがアクセスできなくなる場合があります。

   そのため、LFOの対象になり得るフォルダをフローに設定しようとした時点で、フロー作成画面でエラーメッセージを表示する、または該当フォルダを選択不可にするなどの対策により、「LFOの影響で当該ワークフローは作成できない」ことを明確にし、想定外のLFO発生を防ぎたいと考えています。

   8 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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4. Add an Option to Hide Global IP Address in Box Sign Signature Logs

   Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.

   In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.

   For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign signature logs.

   〈Box Sign署名ログでグローバルIPアドレスを非表示にするオプションを追加する〉
   現在、Box Signで署名依頼を行うと、署名完了後に取得できる署名ログに署名依頼者のグローバルIPアドレスが表示されてしまいます。
   グローバルIPアドレスは会社の規定として機密情報として扱う重要な情報です。
   そのため、依頼先の相手が閲覧できる署名ログに表示されるのは非常に困ります。
   プライバシー保護や会社規定への準拠のため、Box Signの署名ログにグローバルIPアドレスが記録・表示されないようにする機能を実装してほしいです。

   Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.

   In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.

   For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign… more

   9 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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5. Box Forms - Collaboration Feature needed

   The ability to collaborate with another on a Box form, is a necessity. Additionally should be able collaborate with internal or external members of your organization.

   10 votes

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   on roadmap  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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6. AI chart interpretation, and visual element recognition

   OCR capabilities, chart interpretation, and visual element recognition would allow us to combine image-derived data with text analysis for truly comprehensive insights on image

   4 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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7. I would like the number of managed users to be displayed in real time.

   Regarding counting managed users in Admin Console > Users & Groups, the current design has a delay of one or few hours before accurate number is reflected.
   While we can use reports to see the exact number of users, it would be better to be able to see the number immediately after adding or removing users more intuitively.

   •  

   6 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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8. API Support for Managing Shared Links on Hubs

   This request is to add Box API capabilities to view, create, update, and remove Shared Links for Hubs. Currently, there is no API support for managing Shared Links on Hubs, which limits automation and integration with enterprise workflows.

   Enabling this functionality would allow for programmatic control of Hub sharing, improve governance, and support scalable content distribution strategies.

   14 votes

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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9. Bulk grant and remove permissions to Box Hub.

   When BoxHubs is managed by an administrator, it is necessary to be able to grant or revoke access permissions to BoxHubs in bulk in order to manage users who can access BoxHubs.
   The current functionality requires granting access permissions to a large number of BoxHubs, which would be too time-consuming to do manually.
   For example, a tenant using BoxHubs manages around 80 to 100 BoxHubs,
   It would take too much time and effort to do all of this manually, one by one.

   [日本語訳]
   BoxHubsを管理者にて管理している場合に、BoxHubsへアクセスできるユーザー管理を行う目的で、
   BoxHubsへのアクセス権限を一括で付与または権限の削除を行えるようにしたい。
   現在の機能では多数のBoxHubsに対しアクセス権限の付与が必要になり、手作業で行うには工数がかかりすぎてしまう。
   一例として、BoxHubsを活用しているテナントでは80～100程のBoxHubsを活用し管理を行っているため、
   これらをすべて手動で一つ一つ手作業で行うには工数がかかりすぎる。

   19 votes

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   researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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10. Need to be able to circle options

    We have many documents that require a selection to be made, rating service, etc. the text field, check box and radio options are not the best solution for our needs. I chatted with Emma at BOX support and she mentioned adding it here. Is there a way that we can have an additional feature added where, if someone was going to rate on a scale of 0-5, they could circle the option w/o having to download and manually act on the request?

    3 votes

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    not planned  ·  0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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11. on copy/move, include filepath display

    When moving/copying a file, it would be very helpful to show the filepath of a potential destination folder, IN the search window.

    Our folder structure includes folders with similar names, or parts of a name or phrase. Without being able to see the filepath, we're more likely to choose the wrong one. Then the only way to go back is either navigate through the folder tree (too many clicks) or start the entire process over (repeats the search).

    Additionally, move/copy search brings back results for individual files which are understandably unselectable. The problem is, there are often additional folder options buried within the long list of individual files and it may seem at first that the folder isn't available. This slows our users down.

    When moving/copying a file, it would be very helpful to show the filepath of a potential destination folder, IN the search window.

    Our folder structure includes folders with similar names, or parts of a name or phrase. Without being able to see the filepath, we're more likely to choose the wrong one. Then the only way to go back is either navigate through the folder tree (too many clicks) or start the entire process over (repeats the search).

    Additionally, move/copy search brings back results for individual files which are understandably unselectable. The problem is, there are often additional folder options… more

    2 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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12. reassign tasks

    The ability to reassign an approval task on a document that is assigned to me as well as be able to reassign the task as the person creating the task. Our approval flows are very dynamic and when people are OOO or busy they often need to reassign to someone else to not hold up our processes.

    2 votes

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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13. Make login box for SSO configurable

    When a Box environment switches to SSO Test Mode, the login dialog box changes so that it has two buttons: "Continue" and "Not part of <org name>." This is confusing to users - they may not know IT is testing SSO, and not know what to do to access Box at that time.

    If those two buttons' labels were configurable, admins could replace that text with something clearer to their users, such as "Click her to log in with Microsoft credentials" and "Click here to log in with Box username and password."

    2 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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14. Please add a Task_Count property to Files

    Please add a TaskCount property (similar to the CommentCount property) on files so we can know whether a file has tasks or not.

    2 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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15. Ability to create custom in-app messaging banners from the Admin Console

    As admins, we would like to have the feature to create a custom in-app banner in the Box admin console.

    2 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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16. Regarding Preview of msg Files Stored on Box

    I would like to request a fix for the issue where, when an msg file is stored, the preview continues to display the initially uploaded content even after the file's content has been updated.
    ＝＝＝
    msgファイルを格納した際、その後ファイルの内容がアップデートされても最初にアップロードされた内容でプレビューが表示されてしまう問題について改修を希望します。

    5 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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17. Display of account name when approval task or Box Relay creator user is deleted

    After an account is deleted, the user who created an approval task is displayed as "Previous Collaborator," making it impossible to verify the approval status at that time. Please change this so that the username from that time continues to be displayed even after the account is deleted.
    ＝＝＝
    アカウント削除後に承認タスクを作成したユーザが「以前のコラボレータ」と表示されてしまい、当時の承認状況を確認できないため、アカウント削除後も当時のユーザ名が表示され続けるよう変更してください。

    5 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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18. Split-View Markdown Editor (Edit + Preview Side-by-Side)

    I would like to request a split-view editing experience for Markdown files (.md) in Box Web. Currently, users must toggle between the editor and the HTML preview separately, which makes it difficult to verify formatting while writing. The requested feature would display the Markdown editor and the rendered preview side-by-side simultaneously — similar to the experience being introduced in OneDrive/SharePoint (rolling out April 2026).

    Why this is important:
    Markdown is increasingly used for technical documentation, internal wikis, and README files stored in Box. The current toggle-based experience creates friction, especially for users who frequently write or review Markdown content directly in Box Web. A split-view editor would:
    - Eliminate the need for third-party tools (e.g., VS Code, Typora) just to edit and preview Markdown
    - Allow users to stay within the Box Web interface without switching contexts
    - Improve productivity for teams that rely on Markdown-based documentation workflows

    I would like to request a split-view editing experience for Markdown files (.md) in Box Web. Currently, users must toggle between the editor and the HTML preview separately, which makes it difficult to verify formatting while writing. The requested feature would display the Markdown editor and the rendered preview side-by-side simultaneously — similar to the experience being introduced in OneDrive/SharePoint (rolling out April 2026).

    Why this is important:
    Markdown is increasingly used for technical documentation, internal wikis, and README files stored in Box. The current toggle-based experience creates friction, especially for users who frequently write or review… more

    2 votes

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    0 comments  ·  New UI  ·  Delete…  ·  Admin →
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19. New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state

    Problem (What problem could Box solve for you?)
    When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
    This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think Drive is broken or content is missing).

    Proposed improvement
    Please improve the File Explorer experience while Box Drive is starting/connecting/initializing so users do not see an unstable or misleading folder state. For example:
    Show a clear “Box Drive is connecting/initializing” placeholder and block navigation until ready; and/or
    Provide an admin/user option to delay/hide the Box Drive mount until Drive is connected; and/or
    Ensure cached vs. not-yet-available content is clearly indicated without throwing generic Windows errors.

    Steps to reproduce
    1.Install new Box Drive for Windows (Cloud Files architecture), version 2.48 (pilot).
    2.Ensure Box Drive is configured to auto-start on Windows login.
    3.Reboot the PC and open File Explorer immediately after login.
    4.Observe Box folder becomes visible before Drive is fully ready; icons may be missing/blank; opening folders may show errors.

    Impact
    ・End-user confusion (“Drive is broken”, “files disappeared”)
    ・Increased helpdesk tickets and delays in rollout/adoption of the new Box Drive

    The following is written in Japanese

    Windows 向け新しい Box Drive（Cloud Files）：起動／接続時にエクスプローラーの UX を改善し、不安定または誤ったフォルダー状態を回避する

    問題（Box はどのような課題を解決できるか？）
    Windows の起動時に、新しい Box Drive（Cloud Files アーキテクチャ）が自動接続します。この「接続／初期化」中、Box Drive がまだ完全に起動・準備完了していないにもかかわらず、File Explorer に Box Drive フォルダーが表示されます。フォルダー表示が不安定で、一部の項目でアイコン／ステータスが表示されないことがあり、フォルダーを開くとエラーになる場合があります。この現象はパイロットに参加している複数ユーザーで一貫して発生しています。この挙動は「Box Drive アプリケーションが起動していない場合でも Box Drive フォルダーにアクセス可能」という機能仕様に沿っている可能性がありますが、部分的に初期化された状態が見えてしまうことで混乱を招き、サポートチケットの増加につながっています（ユーザーが「Drive が壊れている」「コンテンツが消えた」と誤解する）。

    改善案
    Box Drive の起動／接続／初期化中に、File Explorer 上で不安定または誤解を招く状態が見えないよう、エクスペリエンスを改善してください。例：
    ・「Box Drive は接続／初期化中です」という明確なプレースホルダーを表示し、準備完了までナビゲーションをブロックする
    ・Drive が接続されるまで Box Drive のマウントを遅延／非表示にする管理者／ユーザー向けオプションを提供する
    ・キャッシュ済みコンテンツと、まだ利用できないコンテンツを明確に区別して表示し、一般的な Windows エラーを出さないようにする

    再現手順
    1.新しい Box Drive for Windows（Cloud Files アーキテクチャ）v2.48（パイロット）をインストールする
    2.Windows ログイン時に Box Drive が自動起動するよう設定する
    3.PC を再起動し、ログイン直後に File Explorer を開く
    4.Drive が完全に準備完了する前に Box フォルダーが表示されることを確認する（アイコンが欠落／空白になる場合がある）。接続中の状態でフォルダーを開くとエラーが出る場合がある

    影響
    ・エンドユーザーの混乱（「Drive が壊れている」「ファイルが消えた」）
    ・ヘルプデスク問い合わせの増加、および新しい Box Drive の展開／定着の遅延

    Problem (What problem could Box solve for you?)
    When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
    This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users… more

    •  

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Update Box AI Studio configuration

    Update AI Studio configuration in the admin console to be consistent with other AI features and features in Box to have the option for Enable for all, Disable for all, Enable for specific users, and disable for specific users

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    0 comments  ·  AI Studio  ·  Delete…  ·  Admin →
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