9819 results found

1. Update Salesforce SDK Automatically using Box OpenAPI Spec

   The current SDK (https://github.com/box/box-salesforce-sdk) is very outdated and not well-maintained. With Box's ability auto-gen SDKs, we would like the SDK team to evaluate adding Salesforce Apex to the list.

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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2. About the Box AI Agent in Copilot

   When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
   However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
   Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
   Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
   Nevertheless, from an administrator’s perspective, it is important to understand usage frequency. By providing a way to track this information, organizations would gain value by being able to report how extensively generative AI is being utilized.
   We strongly request that a mechanism be provided to monitor and understand the usage frequency of the Box AI Agent.

   <<<以下日本語訳>>>
   CopilotのBox AI Agentについて

   Box管理コンソールでBox AI Agentがどのファイルへいつアクセスしたかを把握する方法はある。
   が、どのユーザーがCopilotを介してBox AI Agentにどれだけプロンプトを投入したか、その回数を知る方法が無い。
   同様にシステム全体としてどれだけBox AI Agentへプロンプトが投入されているかを把握する方法もない。
   一般的な生成AIと異なり、使用回数(プロンプトを投入した回数)に対する費用は発生しないとの事。
   だが、管理者としてはその頻度を把握しておきたく、知る方法を設置してもらうことで、生成AIがどれだけ利用されているか報告することが組織としてメリットとなる。
   是非ともBox AI Agentの利用頻度を知る方法を設置してほしい。

   When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
   However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
   Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
   Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
   Nevertheless, from an administrator’s… more

   2 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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3. The upper limit on the number of file requests that can be "bulk deleted"

   Due to Box's specifications, you can delete file requests all at once using the following steps.
   However, if you try to delete nearly 1,000 file requests, you'll receive the error message "Failed to delete link." The following steps prevent you from deleting them.

   　[Admin Console > Content > File Requests > Select multiple file requests > Click the trash can icon that appears]

   For security reasons, we need to periodically delete large numbers of file requests to prevent unnecessary requests from being available for a long period of time.
   However, currently, the only way to delete nearly 1,000 file requests is to delete them in parts.
   This requires a lot of time and effort, so we'd like the limit on the number of file requests that can be deleted at once to be increased.

   【日本語訳】
   タイトル：ファイルリクエストを一括削除できる件数を増やしてほしい

   内容：
   Boxの仕様上、ファイルリクエストを一括削除する方法として、以下の操作手順でファイルリクエストを削除できますが
   1000件近いファイルリクエストを削除すると、エラー「リンクの削除に失敗しました。」が表示されて削除できません。
   【管理コンソール>コンテンツ>ファイルリクエスト>ファイルリクエストを複数選択>表示されるゴミ箱をクリック】

   セキュリティの観点から、不要となったファイルリクエストを長期間利用できないようにするため、定期的に大量のファイルリクエストを削除する必要があります。
   現状では1000件近いファイルリクエストを分割して削除する方法しかありません。
   管理する上で多くの工数がかかるため、ファイルリクエストを一括削除できる件数の上限を上げてほしいです。

   Due to Box's specifications, you can delete file requests all at once using the following steps.
   However, if you try to delete nearly 1,000 file requests, you'll receive the error message "Failed to delete link." The following steps prevent you from deleting them.

   　[Admin Console > Content > File Requests > Select multiple file requests > Click the trash can icon that appears]

   For security reasons, we need to periodically delete large numbers of file requests to prevent unnecessary requests from being available for a long period of time.
   However, currently, the only way to delete nearly 1,000 file… more

   8 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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4. Cannot move files within Box when the file version is large

   We hope to resolve the issue where files cannot be moved once the file version reaches a certain number.
   ＝＝＝
   ファイルバージョンが一定数に達するとファイルの移動が行なえなくなる問題について解消を希望します。

   4 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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5. Improved LFO operation stability

   There was a case where the upload process failed due to an error in LFO internal processing. We request the implementation of measures to improve the stability of LFO processing.
   ＝＝＝
   LFO内部処理のエラーによりアップロード処理が失敗したケースがありました。LFO処理の安定性向上施策の実施を希望します。

   4 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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6. Display of account name when approval task or Box Relay creator user is deleted

   After an account is deleted, the user who created an approval task is displayed as "Previous Collaborator," making it impossible to verify the approval status at that time. Please change this so that the username from that time continues to be displayed even after the account is deleted.
   ＝＝＝
   アカウント削除後に承認タスクを作成したユーザが「以前のコラボレータ」と表示されてしまい、当時の承認状況を確認できないため、アカウント削除後も当時のユーザ名が表示され続けるよう変更してください。

   4 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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7. Pop up confirmation listing content prior to moving content to Archive

   Pop up confirmation listing content prior to moving content to Archive will help in confirming what should be going to Archive as a last check before the content gets moved

   2 votes

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   0 comments  ·  Box Archive  ·  Delete…  ·  Admin →
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8. We’d like to be able to preconfigure/customize the watermark applied by access policies.

   We’d like content that has a watermark applied using Box Shield classification labels to display a preconfigured custom watermark.For example, content labeled “Confidential” should display a watermark with the text “Confidential.”
   Ideally, the watermark could be customized when configuring the security controls, without requiring per-item settings.

   Box Shieldの分類ラベルを使用して電子すかしを適用したコンテンツに対し、予めカスタマイズした電子すかしを表示して欲しいです。
   たとえば、「極秘」の分類ラベルを付与したコンテンツには電子すかしで「極秘」の文字列が出るようにしたいです。
   個別に設定をせずとも、セキュリティコントロールの設定時に電子すかしをカスタマイズできるのが望ましいです。

   9 votes

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   on roadmap  ·  0 comments  ·  Shield  ·  Delete…  ·  Admin →
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9. Box for Outlook - Allow Configurable Setting that will autocovert an attachment to a link when over a certain size

   Sharefile's Outlook add-in allowed for you to define a size threshold for attachments. When that threshold was reached, it would automatically upload the attachments to Sharefile and then insert the link to the file(s)

   This feature made it simple to share larger documents, or multiple documents that would cause bounce-back emails for trying to send an email with too large of size. This was also much quicker than taking the time to create a new folder, upload the documents, then attach the links for those documents to the email.

   I understand that this would require some other types of decisions to be made, such as where does the file get uploaded to? Perhaps there is an autogenerated folder for each user account that it sticks the files in, similar to Box Reports, Box Shuttle Reports, My Box Notes, My Canvases, etc.

   You can find some of their documentation here:
   https://docs.sharefile.com/en-us/sharefile/sharefile-app/sharefile-for-outlook/change-defaults

   Sharefile's Outlook add-in allowed for you to define a size threshold for attachments. When that threshold was reached, it would automatically upload the attachments to Sharefile and then insert the link to the file(s)

   This feature made it simple to share larger documents, or multiple documents that would cause bounce-back emails for trying to send an email with too large of size. This was also much quicker than taking the time to create a new folder, upload the documents, then attach the links for those documents to the email.

   I understand that this would require some other types of decisions… more

   2 votes

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   0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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10. Hubs permission model should be more granular

    Currently in the Box Hubs Beta, all collaborators invited into a Hub receive the "Viewer" permission on files and folders linked in the Hub. This does not allow for Hub content to be view-only and block downloading of content. Alternative methods of managing this such as rolling out classification policies would not be scalable as Hubs usage grows. It would be great if Hubs collaboration could be more granular and there was an ability to invite users or groups into a Hub with other permissions such as "Previewer" so they are more restricted on what they can do after accessing content.

    Currently in the Box Hubs Beta, all collaborators invited into a Hub receive the "Viewer" permission on files and folders linked in the Hub. This does not allow for Hub content to be view-only and block downloading of content. Alternative methods of managing this such as rolling out classification policies would not be scalable as Hubs usage grows. It would be great if Hubs collaboration could be more granular and there was an ability to invite users or groups into a Hub with other permissions such as "Previewer" so they are more restricted on what they can do after accessing… more

    144 votes

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    6 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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    under consideration  ·  AdminAnonymous (Admin, Box) responded

    This feature is under consideration

11. Convert Box Drive File to Box Link when Emailing Copy of File

    We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.

    This is a common feature in most established DMS products, where the user is asked if they want to upload the actual file or instead, a link to the file so that when the recipient opens the attachment, they are directed to the file on the server, not the copy of the document in the email.

    We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.

    This is a common feature in most established DMS products, where the user is asked if they want to upload… more

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Enhanced Granular Access Controls for External Collaborators

    Current Limitation:
    - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
    - No ability to create differentiated access rules for trusted partners or affiliated organizations

    Proposed Feature:
    Implement a multi-tier external collaboration access control system that allows:
    1. Configurable access duration and permissions based on organizational relationship
    2. Ability to create exception groups with extended or permanent access
    3. Granular control to distinguish between:
    - Completely external users (standard 30-day restriction)
    - Trusted partners/affiliated organizations (customizable access duration)
    - Specific trusted domains with distinct access rules

    Use Case Example:
    An organization wants to:
    - Maintain strict 30-day access for unknown external collaborators
    - Provide longer/permanent access for trusted partners like subsidiary companies or closely affiliated academic/research institutions

    Business Value:
    - Increases flexibility in collaboration management
    - Reduces administrative overhead of manually managing access
    - Provides more nuanced security controls

    Current Limitation:
    - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
    - No ability to create differentiated access rules for trusted partners or affiliated organizations

    Proposed Feature:
    Implement a multi-tier external collaboration access control system that allows:
    1. Configurable access duration and permissions based on organizational relationship
    2. Ability to create exception groups with extended or permanent access
    3. Granular control to distinguish between:
    - Completely external users (standard 30-day restriction)
    - Trusted partners/affiliated organizations (customizable access duration)
    - Specific trusted domains with distinct access rules

    Use Case Example:
    An organization wants… more

    4 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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13. Request new report by file extension

    While you can check rough file types from the storage in admin insights, there are many situations in operations where you need to understand capacity and file counts at the extension level. I would like to request a report that can show file sizes by extension. I also want it to support filtering by owner.

    管理者インサイトのストレージから大まかなファイルタイプを確認できますが、運用では拡張子の粒度で容量や件数を把握したい場面が多くあります。拡張子ごとのファイルサイズを確認できるレポートの提供を希望します。所有者ごとのフィルタリングにも対応してほしいです。

    6 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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14. Requesting addition of embedded images

    I would like to embed photos in the body text of a paragraph on Box Hubs. I know you can link to an image on box.com in Box Hubs, but when I am making a how-to document I need to put multiple small images inside of a body of text. Linking to an image uploaded to box makes huge 1x1 preview squares.

    3 votes

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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15. Add Ability to Filter by "Status" In User Details Report

    Refine User Details Report by adding user "status" as a filter

    2 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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16. Change default sidebar view

    Since BoxAI was released, when previewing a document from the Box Web the sidebar defaults to BoxAI. I would like the ability in my settings to pick what sidebar page presents as default. Further, it would be great to pick if the document preview opens with the sidebar opened or collapsed.

    2 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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17. I would like the display position of the "Hide this folder" menu on BoxDrive to be changed.

    The "Hide this folder" feature has been made possible on BoxDrive, but cases of accidental folder hiding due to misoperation have been occurring. We believe one of the reasons is that it is located among frequently used menus like "Share" and "Update folder."

    We hope for an improvement in changing the display position of the "Hide this folder" menu. Alternatively, it would be great if we could have a setting option to disable the "Hide this folder" menu altogether.

    Thank you very much for your consideration.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. clear notifications

    We need a notifications dashboard, similar to the task dashboard, where we can select all and mark complete. PLEASE!!! I have a ton of notifications that I've addressed but are still showing up in my "notifications" alert. I don't have time to go through them one-by-one to close them out. Please address issue ASAP.

    2 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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19. Add Support for Surrogate Pair Characters (e.g. Emojis, Supplementary Kanji)

    Currently, Box has limitations in handling surrogate pair characters (such as certain emojis or supplementary Kanji) in file names and metadata.
    Other major services like Microsoft 365 already support these characters, and we would like to request similar support in Box.
    Enabling surrogate character support would significantly improve internationalization and user experience for customers working with multilingual or symbol-rich content.

    17 votes

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    1 comment  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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20. Remove Filter option for Box Apps View

    We have a use case where we want to restrict a view so that users can only see verified items in a view from a Box App. No matter how the App is shared, users are always able to change the underlying filters and see items that are not verified. It would be great if there was a setting in the view that turns off the ability for viewers to change the filters and only restrict to the visible filters. Image shows the filters we want them to be able to edit, the "All filters" is no required.

    •  

    4 votes

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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