9724 results found

1. Box File Request - no longer on brand for us - we would like to be able to change the picture or leave as a solid color

   We utilize the File Request links regularly for our clients. Recently, there has been a change to the cover picture, and now our clients can't easily identify that it is, in fact, our branding and under our purview. We would like to go back to having a solid color that we can customize/match to the rest of our Box site or be able to customize the picture choice.

   8 votes

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   1 comment  ·  Uploads  ·  Delete…  ·  Admin →
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2. Let me turn off Box AI

   I have no use for AI. I do not want Box AI in my workflow at all. But since Box AI was implemented, my default sidebar on the Box web view is Box AI. This is useless to me, and more annoyingly, it replaced Activity (a very useful sidebar) as the default, making my experience of Box less productive and more annoying. I encounter this many times per day and it is infuriating.

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   1 comment  ·  Box AI  ·  Delete…  ·  Admin →
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3. counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub

   "Wanted to flag an additional item as a requested enhancement from our team - for the widget to select files / folders to ultimately create a hub; it would be nice to have a counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub"

   3 votes

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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4. I would like the restrictions on Box AI to be lifted or reduced.

   It's great that the Box AI query limit has been lifted.
   Next, we would like to see the following three limits lifted or reduced.
   ・Limited to 1,000 characters per question
   ・Text content size limit is 1MB, with larger files only processing the first 1MB of text
   ・Non-English languages may produce lower quality results

   Of course, we would also like to see the accuracy of the AI ​​improved. (Especially Bax AI for Hubs)

   82 votes

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   on roadmap  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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5. Color annotations available when Offline on Mobile

   For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
   - be able to view the document offline INCLUDING all the annotations that existed on it.
   
   - be able to create more annotations on the document WHILE offline
   - those annotations merged back to the online version when the device comes back online.

   Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access a document (during their shift hours whether internet is availble or not) and all its annotations (notes and comments) from the previous engineer's shift. They also need to make their observations and comments on the document (even if offline), return to their office where the document annotations synch to the online version, for the next shift worker to take over and resume their work.

   For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
   - be able to view the document offline INCLUDING all the annotations that existed on it.
   
   - be able to create more annotations on the document WHILE offline
   - those annotations merged back to the online version when the device comes back online.

   Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access… more

   25 votes

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   under consideration  ·  3 comments  ·  Mobile  ·  Delete…  ·  Admin →
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6. Box drive should only show and sync the selected folder and left the unselected online only

   Box drive now allows you to hide folder. Be frankly this is useless. Because for most the IT users, we normally enabe showing hidden folder/files option in Windows explorer. So for more prefessional usage, the Box Drive should only show and sync the selected folders. The folders not selected should be left alone online.
   One example, I have a box drive hosting many folders. Each folder hosting one project. The projects could be from different client. When I work with client A, I only want client A project folder to be sync and shown on my desktop. But now the other project folders are also included in the sync set. Even it is hidden but as said as long as you enable showing hiddeng folder/file option, you can still see, more importantly access those folders and files. This leads to potencial data leak.
   The Box Drive is a good product but clearly it is not ready to be an enterprise or professional solution like Microsoft One Drive.

   Box drive now allows you to hide folder. Be frankly this is useless. Because for most the IT users, we normally enabe showing hidden folder/files option in Windows explorer. So for more prefessional usage, the Box Drive should only show and sync the selected folders. The folders not selected should be left alone online.
   One example, I have a box drive hosting many folders. Each folder hosting one project. The projects could be from different client. When I work with client A, I only want client A project folder to be sync and shown on my desktop. But now… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Metadata analytics and reporting

   Incorporating custom metadata fields, tags, and properties into analysis would provide much richer context and more accurate insights

   2 votes

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   0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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8. Remove Filter option for Box Apps View

   We have a use case where we want to restrict a view so that users can only see verified items in a view from a Box App. No matter how the App is shared, users are always able to change the underlying filters and see items that are not verified. It would be great if there was a setting in the view that turns off the ability for viewers to change the filters and only restrict to the visible filters. Image shows the filters we want them to be able to edit, the "All filters" is no required.

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   3 votes

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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9. Convert Box Drive File to Box Link when Emailing Copy of File

   We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.

   This is a common feature in most established DMS products, where the user is asked if they want to upload the actual file or instead, a link to the file so that when the recipient opens the attachment, they are directed to the file on the server, not the copy of the document in the email.

   We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.

   This is a common feature in most established DMS products, where the user is asked if they want to upload the actual… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Ability to Select the AI Processing Region

    We would like to request the ability to select the region where AI processing is performed.
    Some customers in Japan — especially in regulated industries — require that AI processing be executed within the Japan region as a prerequisite for using AI features.

    To drive broader AI adoption among financial institutions and other highly regulated customers, this capability is essential.

    3 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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11. Box Preview - Support native preview of .XLSB format

    For regulatory requirements, users are required to have the 'Previewer' access level on certain content to avoid Download permissions.

    However, this means the user is unable to use Excel Online Previewer (due to this requiring 'Download' permission), nor open the file in another editor.

    Unlike the .XLSX or .XLSM formats, .XLSB files do not generate a PDF conversion, which makes these files fully inaccessible to Previewers.

    The request is for .XLSB files to be supported in Box's native Content Preview.

    4 votes

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    0 comments  ·  Preview  ·  Delete…  ·  Admin →
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12. Change the wording in the log in / Homepage

    Could the wording on the home page be changed to read "Employee of..." instead of "Part of ...."? We share Box with external users and the wording is confusing as they are part of the company but do not work for it.

    32 votes

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    researching  ·  7 comments  ·  Web App  ·  Delete…  ·  Admin →
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13. Box Seamless Login Permission Dialog Control. /Boxシームレスログイン許可ダイアログ制御

    With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
    However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
    To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
    Therefore, we would like the ability to select whether to show or hide the Box access screen associated with the introduction of the seamless login feature.

    [和訳]
    テナント全体にBox for Office共同編集機能を有効化している状態で、
    ユーザーごとにマクロ利用やエコソリューション利用に伴い、共同編集と個人編集を使い分けしている。
    しかし、シームレスログイン機能の導入に伴い、個人編集で利用しているユーザーに対してもファイル編集時に都度Boxへのアクセス許可を求める画面が表示される。
    この表示が出ないようにするには、管理者側にて管理コンソールから共同編集機能を利用しないユーザーに対して、
    都度無効に設定をする必要があるが、管理者側の負担が増えている。
    よって、シームレスログイン機能導入に伴うBoxへのアクセス画面表示の表示/非表示を選択できるようにしてほしい。

    With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
    However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
    To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
    Therefore, we would like the ability to select whether to show or hide the Box access screen associated… more

    2 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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14. Add Mac capability for BoxSign CAC/PIV

    Would like to be able to have Mac interoperability for BoxSign to utilize CAC/PIV.

    20 votes

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    on roadmap  ·  0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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15. Support IAL2/AAL2 Identity Providers as a Box Login

    Box should partner with identity providers like ID.me and Login.gov, allowing for enterprises to ensure a smooth and secure login process for managed users and external collaborators alike . Users should be able to use these credentials to access Box.

    This is especially important to reduce the risk of unverified external collaborators accessing sensitive enterprise content. Ideally, admins can enforce these IdP logins for external collaborators (similarly to how the current 2FA setting for external collaborators works). These two identity providers can require IAL2/AAL2 identity verification and authentication in accordance with NIST 800-63-3 standards.

    5 votes

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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16. Box Hubs Sorting

    Please add ability to sort the Hubs by Name in addition to the default of by what was last edited.

    Thank you.

    22 votes

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    under consideration  ·  6 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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17. Ability to change delete and transfer folder description

    Currently, after a user is deleted and their content is transferred, the folder their content is transferred to has a Folder Description that reads: "This folder contains files previously owned by <user>, and were transferred to you by your enterprise administrator. If you have any questions, please contact <Name and Email Address of Enterprise Admin>."

    Since many large customers don't have a single user monitoring the enterprise Admin email, it would make more sense for them to be able to edit this description to include their internal support helpdesk email alias instead of the primary admin

    2 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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18. Increase the heading hierarchy in BoxNotes

    Increase the heading hierarchy in BoxNotes

    Currently, the heading hierarchy in BoxNotes can only be expanded up to levels 1 to 3.
    There are many cases where BoxNotes is created with more than three headings.
    It is inconvenient that the formatting cannot be consistent because the number of heading levels cannot be increased, and that the table of contents cannot reflect all headings.
    Please allow the table of contents to display headings of the 4th, 5th levels and beyond when viewed.

    BoxNotesの見出しの階層を増やす

    現在、BoxNotesの見出しの階層はレベル1から3までしか展開できません。
    BoxNotesが3つ以上の見出しで作成される場合が多くあります。
    見出しのレベル数を増やせず、書式が一貫しないことや、目次にすべての見出しが反映されないことは不便です。
    閲覧時に第4、第5レベル以降の見出しも目次に表示できるようにしてください。

    BoxNotesの見出しの階層を増やす

    3 votes

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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19. Allow users to save column width settings in folder view (Box Web and Box Drive)

    Description:
    Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
    This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
    Feature Request:

    Enable users to save their preferred column widths in folder views.
    Apply saved settings persistently across sessions and folders.
    Optionally allow administrators to set default column widths for their organization.

    This feature would greatly improve usability and efficiency for many Box users.

    Description:
    Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
    This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
    Feature Request:

    Enable users to save their preferred column widths in folder views.
    Apply saved settings persistently across sessions and folders.
    Optionally allow administrators… more

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Enable Box AI to Analyze and Generate Insights from Comments in Activity Feed

    Many users rely heavily on Box comments for collaboration and knowledge sharing. It would be extremely valuable if Box AI could process comments—summarize discussions, extract insights, and generate relevant content based on comment threads. Other chat platforms now leverage generative AI to distill conversation history, provide summaries, and surface actionable insights, all of which greatly enhance productivity.

    I would love to see Box AI extend its capabilities to include comment threads in the Activity feed, allowing users to gain more value from collaborative discussions directly within Box. Thank you for considering this enhancement!

    8 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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