10050 results found

1. I'd like the trash bin status to be reverted to the previous specification.

   Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
   Please refer to the attached image for the previous state.

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   0 comments  ·  Governance  ·  Delete…  ·  Admin →
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2. Support CrowdStrike integration to GovCloud

   Support CrowdStrike integration to GovCloud. Currently the integration with CrowdStrike Falcon only supports the commercial tenant of CrowdStrike and cannot interface with our GovCloud environment.

   9 votes

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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3. More visibility of 'find and replace' feature

   Regarding the search and replace function in Box Note— beyond displaying it with Ctrl+F, are there any plans to make it more accessible, such as adding it to the three-dot menu (⋯) or another more visible location?
   The end users will find the feature and utilize it if they are not so familiar with shotcuts operation.

   Reference:
   https://support.box.com/hc/en-us/articles/50982800174355-New-Box-Note-features-more-updates-to-tables-navigation-and-more

   3 votes

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   0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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4. Limit the amount of data a user can delete

   There have been repeated incidents where users accidentally delete large amounts of data from Box Drive. Each time, administrators are required to restore the data.
   However, administrators cannot restore the data until the deletion process is fully completed, and even then, the restoration takes as much time as the deletion, which disrupts business operations.

   We would like to set an upper limit on the amount of data that users (other than Box administrators and co-administrators) can delete at one time, in order to prevent users from accidentally deleting large amounts of data.

   〈ユーザーが削除できるデータ容量を制限する〉
   Box Driveでユーザーが誤って大量のデータを削除してしまう事件が繰り返し発生しています。そのたびに管理者がデータを復元する必要があります。しかし、管理者は削除処理が完全に終了するまでデータを復元することができず、さらに復元にも削除と同じくらいの時間がかかるため、業務の妨げとなっています。

   ユーザー（Box管理者および共同管理者以外）が一度に削除できるデータ容量の上限を設定することで、ユーザーが誤って大量のデータを削除してしまうことを防ぎたいと考えています。

   30 votes

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   researching  ·  2 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. form submission export

   Box forms submissions should be available via export/report to show each submission and it's form responses, as well as info about the submission (who was it by, when, etc.). This would help with tracking specific forms and reflect functionality with similar products.

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   on roadmap  ·  2 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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6. Request to Change Message Sending Shortcut in Box AI

   I would like Box AI to use the Enter key for line breaks and Ctrl+Enter for sending messages.

   Currently, in Box AI, pressing Enter immediately sends the message, which sometimes causes messages to be sent unintentionally while still being written.

   Please make it possible to configure sending with Ctrl+Enter, either as an optional setting or as the default behavior

   【日本語】
   Box AIで、Enterキーで改行し、Ctrl＋Enterで送信できるようにしてほしい。

   現在のBox AIでは、Enterキーを押すとメッセージが送信されてしまうため、文章の途中で意図せず送信してしまうことがある。

   Ctrl＋Enterで送信するように、オプション設定またはデフォルト設定として選択できるようにしてほしい。

   3 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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7. Sync Box to an external hard drive

   This should go without saying, but internal hard disks are far too small for cloud storage to sync, especially when using the cloud storage for large files such as video editing. We have several Terabytes of data on ours that we access all the time, as a group of editors. It's an absolute dealbreaker that we're forced to use the default location of the local drive to sync files using Box Desktop, and we would like the option of choosing an external hard drive or even a secondary internal drive to sync to. Dropbox, iCloud, OneDrive, and Google Drive all have these options, albeit some are quite complicated to activate, but we're already settled on Box here so we'd like to not have to move to one of those to continue service.

   This should go without saying, but internal hard disks are far too small for cloud storage to sync, especially when using the cloud storage for large files such as video editing. We have several Terabytes of data on ours that we access all the time, as a group of editors. It's an absolute dealbreaker that we're forced to use the default location of the local drive to sync files using Box Desktop, and we would like the option of choosing an external hard drive or even a secondary internal drive to sync to. Dropbox, iCloud, OneDrive, and Google Drive all… more

   3 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. I would like to be able to customzie the content preview window side bar

   Once Box AI is enabled it takes the top spot as the default sidebar view in the content preview window. Some of my users would like the Activity Tab to load first, as they depend on seeing comments. Being able to customize the sidebar icons would be great

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   46 votes

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   researching  ·  4 comments  ·  Preview  ·  Delete…  ·  Admin →
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9. SEARCH BY TAG

   Bring back the options to seach by TAGs on the App.

   2 votes

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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10. Show Shield-flagged files in the folder list, and tell users when a folder download skips them

    When Shield flags a file as malicious, there is no way to see that in All Files or the folder list. Users have to open each file to find the red banner. If someone downloads the whole folder, the flagged file is left out of the download and there is no notice of what was skipped.

    Please add a clear indicator on flagged files in the folder view, and tell the user when a folder download omits a flagged file. End users should not have to click every item, and they should not lose content silently.

    1 vote

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    0 comments  ·  Shield  ·  Edit…  ·  Delete…  ·  Admin →
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11. Box Forms – Add internal-only / scoped access controls for Form links (security & compliance)

    Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.

    Background / Use Case
    Customer is using Box Relay + Box Forms as part of internal project workflows:

    Workflow trigger: Form submission (Relay)

    Outcome: e.g., DocGen or other internal automation

    They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.

    Today, the Form sharing model exposes a shared link that can be configured at admin level to allow “anyone with the link” or require a Box login, but there is no way to scope the Form link to:

    “People in your company” only, or

    A specific set of users / groups, similar to folder and file sharing.

    Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.

    Background / Use Case
    Customer is using Box Relay + Box Forms as part of internal project workflows:

    Workflow trigger: Form submission (Relay)

    Outcome: e.g., DocGen or other internal automation

    They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.

    Today, the Form sharing model… more

    10 votes

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    researching  ·  1 comment  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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12. Box Seamless Login Permission Dialog Control. /Boxシームレスログイン許可ダイアログ制御

    With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
    However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
    To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
    Therefore, we would like the ability to select whether to show or hide the Box access screen associated with the introduction of the seamless login feature.

    [和訳]
    テナント全体にBox for Office共同編集機能を有効化している状態で、
    ユーザーごとにマクロ利用やエコソリューション利用に伴い、共同編集と個人編集を使い分けしている。
    しかし、シームレスログイン機能の導入に伴い、個人編集で利用しているユーザーに対してもファイル編集時に都度Boxへのアクセス許可を求める画面が表示される。
    この表示が出ないようにするには、管理者側にて管理コンソールから共同編集機能を利用しないユーザーに対して、
    都度無効に設定をする必要があるが、管理者側の負担が増えている。
    よって、シームレスログイン機能導入に伴うBoxへのアクセス画面表示の表示/非表示を選択できるようにしてほしい。

    With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
    However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
    To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
    Therefore, we would like the ability to select whether to show or hide the Box access screen associated… more

    7 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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13. Box automate email notifications to non box emails

    Box Automate should allow emails to be sent to addresses outside the company, especially when those addresses are pulled from a form field and used as a trigger value — allowing these workflows to reach external users

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    0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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14. Enforce Content Owner's Box AI Home Policy for External Collaborators (Prevent External Search on Owned Content)

    Background & Current Behavior:
    Our organization has enabled Box AI but intentionally disabled Box AI Home. However, we discovered that external collaborators who have Box AI Home enabled in their own tenant can still use Box AI Home to search for and access our content. This applies to our content they have explicit permissions for, as well as content they do not have permissions for but have a viewing history of and can preview via a shared link.

    Problem & Security Risk:
    From a security, data privacy, and compliance perspective, if an organization restricts the use of Box AI Home, this policy must be strictly enforced on all owned content, regardless of the external collaborator's tenant settings. The current behavior creates a critical loophole where our confidential data is processed and exposed through an AI interface that we have deliberately disabled as an organization.

    We acknowledge that the risk of confidential data exposure via Box AI Home theoretically would not exist assuming access control and permission management are absolutely perfect. However, in reality, permission management can sometimes be imperfect or delayed. We are requesting this restriction as an essential fail-safe (defense-in-depth) to prevent unintended data exposure in such realistic scenarios.

    Feature Request:
    We strongly request a feature—either at the tenant level or the folder level—that prevents external users from discovering or searching our owned content via Box AI Home. The content owner's AI policy must always take precedence over the collaborator's tenant settings to ensure complete data governance and serve as a crucial safety net for our organization.

    背景と現在の挙動：
    当組織では、Box AIを有効にする一方で、Box AI Homeは意図的に無効化しています。しかし、自身のテナントでBox AI Homeを有効にしている外部コラボレーターは、Box AI Homeを使用して当社のコンテンツを検索し、アクセスできてしまうことが判明しました。これには、彼らが明示的な権限を持つ当社のコンテンツだけでなく、権限がなくとも過去に閲覧履歴があり、共有リンクでプレビュー可能なコンテンツも含まれます。

    課題とセキュリティリスク：
    セキュリティ、データプライバシー、コンプライアンスの観点から、組織がBox AI Homeの利用を制限している場合、そのポリシーは外部コラボレーター側のテナント設定に関わらず、自社が所有するすべてのコンテンツに対して強制的に適用されるべきです。現在の挙動は、当社が組織として意図的に無効化しているAIインターフェース経由で、当社の機密データが処理・露出されてしまうという重大な抜け穴を生み出しています。

    AI Homeによる機密データの露出は、もともとの権限管理が完璧に行われている前提であれば理論上存在しないリスクであることは理解しています。しかしながら、現実の運用において権限管理が完全に漏れなく行われないケースは起こり得ます。私たちは、そうした現実的なシナリオにおける予期せぬデータ露出を防ぐための、不可欠なフェイルセーフ（多層防御の予防線）としてこの制限を要望しています。

    機能リクエスト：
    自社が所有するコンテンツに対して、外部ユーザーがBox AI Home経由で検索や発見をすることを防ぐ機能（テナントレベルまたはフォルダレベルの設定）を強く要望します。完全なデータガバナンスを確保し、組織の重要なセーフティネットとして機能させるために、コンテンツ所有者のAIポリシーがコラボレーターのテナント設定よりも常に優先される必要があります。

    Background & Current Behavior:
    Our organization has enabled Box AI but intentionally disabled Box AI Home. However, we discovered that external collaborators who have Box AI Home enabled in their own tenant can still use Box AI Home to search for and access our content. This applies to our content they have explicit permissions for, as well as content they do not have permissions for but have a viewing history of and can preview via a shared link.

    Problem & Security Risk:
    From a security, data privacy, and compliance perspective, if an organization restricts the use of Box AI Home,… more

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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15. List with optional Freeform

    Provide users with the ability to enter free-form text into a LIST/Dropdown selection field when reviewing AI-Extract Metadata and then having that entered Text become part of the drop-down selection. See attached picture from another web-based tool with this functionality where admin can toggle on/off if they want it applied or not.

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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16. Case #3631047 - Feature Request: Improve Folder Sorting Persistence and Save As Navigation in Box

    Hello Box Product Team,

    I recently provided feedback and requested an feature enhancement in the box support case "#3631047".

    Thank you for reviewing our feedback. We understand that the current behavior is working as designed and that there are currently no administrative settings or workarounds that fully address these concerns.

    We would like to formally submit the following feature requests for consideration, as these enhancements could significantly improve user productivity and overall user experience.

    1. Persistent Alphabetical Folder Sorting Preference

    Current Behavior: Users frequently need to manually reapply alphabetical sorting when navigating through folders. The system often reverts to previously used sorting methods, requiring additional clicks and page refreshes.

    Requested Enhancement: Provide a user-level or enterprise-level setting that allows users or administrators to define a default folder sorting preference, such as:

    Sort by Name (A-Z)
    Sort by Name (Z-A)
    Sort by Date Modified
    Sort by Size

    The selected preference should persist across:

    All Box web sessions
    Folder navigation
    Browser refreshes
    Future logins

    Business Impact: For users working in large and deeply nested folder structures, repeatedly applying sorting preferences creates unnecessary clicks, increases load times, and reduces efficiency during routine file searches.

    1. Intelligent "Save As" Folder Recognition

    Current Behavior: When performing a "Save As" operation on an existing document, users are often taken back to a higher-level parent folder or the last-used location rather than the folder where the current document is stored.

    Requested Enhancement: When a user opens an existing file from Box and selects Save As, Box should automatically suggest or navigate to the file's current folder location as the default save destination.

    Expected Experience: This would mirror the behavior users experience with other cloud storage platforms, where the most logical save destination is the folder containing the source document.

    Business Impact: Users working within complex folder hierarchies currently need to manually navigate through multiple folder levels each time they perform a Save As operation. This results in:

    Additional clicks
    Increased time spent locating folders
    Greater risk of saving files in incorrect locations
    Reduced overall productivity
    Summary

    These are not defects but usability enhancements that would provide meaningful efficiency gains for users who work extensively within structured folder environments. We believe both capabilities would improve the overall Box experience and reduce friction during common document management tasks.

    We kindly request that these ideas be reviewed by the Product Management team and considered for inclusion in the Box product roadmap.

    Thank you for your consideration.

    Please reach us at "james.baldwin@ogilvy.com & harish.andyala@kyndryl.com" for more information.

    Thanks & Regards,
    Harish A
    harish.andyala@kyndryl.com

    Hello Box Product Team,

    I recently provided feedback and requested an feature enhancement in the box support case "#3631047".

    Thank you for reviewing our feedback. We understand that the current behavior is working as designed and that there are currently no administrative settings or workarounds that fully address these concerns.

    We would like to formally submit the following feature requests for consideration, as these enhancements could significantly improve user productivity and overall user experience.

    1. Persistent Alphabetical Folder Sorting Preference

    Current Behavior: Users frequently need to manually reapply alphabetical sorting when navigating through folders. The system often reverts to previously… more

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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17. Content Manager collaborator visibility when folders hidden for collaborators

    As Administrators, we anticipate the visibility of all collaborators in every folder within the Box Content Manager.
    When a folder is configured to "Hide collaborators and their activity from non-owners," even Administrators utilizing the Content Manager are unable to view the collaborators (without notification), which complicates the troubleshooting process.
    For instance, a folder may contain numerous collaborators, yet it remains invisible under the Manage Collaborators menu. Administrators should have access to all collaborative information; this is an essential aspect of their responsibilities. Additionally, the majority of Administrators are unaware of this issue.
    Utilizing the login-as user feature is not a preferred approach and results in significant delays during troubleshooting.

    As Administrators, we anticipate the visibility of all collaborators in every folder within the Box Content Manager.
    When a folder is configured to "Hide collaborators and their activity from non-owners," even Administrators utilizing the Content Manager are unable to view the collaborators (without notification), which complicates the troubleshooting process.
    For instance, a folder may contain numerous collaborators, yet it remains invisible under the Manage Collaborators menu. Administrators should have access to all collaborative information; this is an essential aspect of their responsibilities. Additionally, the majority of Administrators are unaware of this issue.
    Utilizing the login-as user feature is not a… more

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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18. Allow separate collaboration and shared link controls for Box Automate and AI Home

    Currently, the following Enterprise Setting controls both Box Automate workflow sharing and sharing of content located in AI Home session folders.

    Enterprise Settings > Content & Sharing > Additional Collaboration Configuration

    Our organization would like to apply different sharing policies to Box Automate and AI Home.

    Box Automate
    ・Allow workflows to be shared between managed users within our organization
    ・Prevent workflows from being shared with external users
    AI Home
    ・Prevent collaboration on content created or uploaded in AI Home session folders, including Notes containing saved AI responses, for both internal and external users
    ・Prevent shared links from being created for this content

    However, the current configuration requires us to choose between the following options:

    ・When “Restrict all collaboration and shared links” is selected, sharing of AI Home-related content can be restricted for both internal and external users, but Box Automate workflows cannot be shared with managed users.
    ・When “Restrict external collaboration and public shared links” is selected, Box Automate workflows can be shared with managed users, but internal collaboration on AI Home-related content remains available.

    As a result, we cannot implement our desired configuration:

    ・Box Automate workflows can be shared between managed users.
    ・AI Home-related content cannot be shared with either internal or external users.

    Box Automate and AI Home have different purposes and sharing requirements. To enable organizations to use Box Automate collaboratively while maintaining strict controls over AI Home-related content, we request separate administrative settings for the following:

    1.Sharing of Box Automate workflows
    2.Collaboration on content and Notes located in AI Home session folders
    3.Shared link creation for content and Notes located in AI Home session folders

    Our desired configuration is:

    ・Box Automate: Allow workflow sharing with managed users
    ・Box Automate: Prevent workflow sharing with external users
    ・AI Home-related content: Prevent collaboration with all users, including managed users
    ・AI Home-related content: Prevent shared link creation

    Separating these settings would allow organizations to securely collaborate on Box Automate workflows while continuing to restrict the sharing of AI Home-related content.

    現在、Enterprise設定の以下の項目により、Box Automateのワークフロー共有と、AI Homeのセッションフォルダ配下にあるコンテンツの共有が同一の設定で制御されています。

    Enterprise設定 ＞ コンテンツと共有 ＞ 追加のコラボレーション構成

    当組織では、以下のように機能ごとに異なる共有制御を行いたいと考えています。

    Box Automate
    ・管理対象ユーザー間でワークフローを共有可能としたい
    ・外部ユーザーへのワークフロー共有は許可しない
    AI Home
    ・セッションフォルダ配下に作成またはアップロードされたコンテンツ、およびAI回答を保存したNotesについて、組織内外を問わずコラボレーションを制限したい
    ・同コンテンツについて、組織内外を問わず共有リンクの作成を制限したい

    しかし、現在の設定では、以下のいずれかを選択する必要があります。

    ・「すべてのコラボレーションと共有リンクを制限する」を選択すると、AI Home関連コンテンツの組織内外への共有を制限できますが、Box Automateのワークフローも管理対象ユーザーへ共有できません。
    ・「外部のコラボレーションと公開共有リンクを制限する」を選択すると、Box Automateのワークフローを管理対象ユーザーへ共有できますが、AI Home関連コンテンツについても組織内でのコラボレーションが可能となります。

    このため、当組織が希望する以下の状態を実現できません。

    ・Box Automateのワークフローは、管理対象ユーザー間で共有可能
    ・AI Home関連コンテンツは、組織内外を問わず共有不可

    Box AutomateとAI Homeでは、共有を許可する目的や対象が異なります。セキュリティを維持しながらBox Automateを組織内で活用できるよう、以下の設定を分離し、それぞれ個別に制御できるようにしていただきたいです。

    1. Box Automateのワークフロー共有に関する設定
    2. AI Homeのセッションフォルダ配下にあるコンテンツおよびNotesのコラボレーションに関する設定
    3. AI Homeのセッションフォルダ配下にあるコンテンツおよびNotesの共有リンクに関する設定

    希望する設定例は以下のとおりです。

    ・Box Automate：管理対象ユーザーへの共有を許可
    ・Box Automate：外部ユーザーへの共有を禁止
    ・AI Home関連コンテンツ：管理対象ユーザーを含むすべてのユーザーへのコラボレーションを禁止
    ・AI Home関連コンテンツ：共有リンクの作成を禁止

    機能ごとに設定を分離することで、AI Home関連コンテンツに対する共有制限を維持しながら、Box Automateのワークフローを組織内で安全に共同利用できるよう、製品の改善を希望します。

    Currently, the following Enterprise Setting controls both Box Automate workflow sharing and sharing of content located in AI Home session folders.

    Enterprise Settings > Content & Sharing > Additional Collaboration Configuration

    Our organization would like to apply different sharing policies to Box Automate and AI Home.

    Box Automate
    ・Allow workflows to be shared between managed users within our organization
    ・Prevent workflows from being shared with external users
    AI Home
    ・Prevent collaboration on content created or uploaded in AI Home session folders, including Notes containing saved AI responses, for both internal and external users
    ・Prevent shared links from being… more

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    0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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19. Allow Metadata Updates While a File Is Being Edited or Locked

    Currently, file metadata cannot be updated when the file is being edited or locked by another user.

    This behavior interferes with background systems that automatically apply or update metadata in response to events such as webhooks. For example, even when a background process only needs to update metadata and does not modify the file content itself, the metadata update fails if the file is currently locked.

    We believe that restricting metadata updates simply because the file content is not writable is undesirable. Metadata updates should be treated independently from modifications to the file content.

    Please provide a way to update file metadata even when the file is being edited or locked by another user.

    Currently, file metadata cannot be updated when the file is being edited or locked by another user.

    This behavior interferes with background systems that automatically apply or update metadata in response to events such as webhooks. For example, even when a background process only needs to update metadata and does not modify the file content itself, the metadata update fails if the file is currently locked.

    We believe that restricting metadata updates simply because the file content is not writable is undesirable. Metadata updates should be treated independently from modifications to the file content.

    Please provide a way to update… more

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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20. Display folder sizes when sorting by size and support sorting by file count

    In Box Web, content can be sorted by “Size,” but the Size column for folders displays the number of files rather than the folder’s storage size.
    As a result, even when the contents are sorted by storage size, the screen may display file counts such as “1,000,” “20,” and “600.” This can lead users to mistakenly believe that the contents have not been sorted correctly.
    We would like to request the following improvements:

    ・Display the folder’s storage size alongside the file count in the Size column
    ・Allow users to sort folders by file count in addition to storage size

    These improvements would make it easier to select targets and estimate processing time for LFO operations, migration, data review, and capacity management. They would also help users assess data volume and potential impact more accurately during security incidents, improving operational efficiency and security governance.

    EN：
    https://docs.box.com/en/box-fundamentals/for-users/staying-organized/organizing-and-tracking-content/sort-files-and-folders

    ＝＝＝

    サイズ順ソート時の容量表示と、ファイル数順ソートへの対応
    Box Webではコンテンツを「サイズ」順にソートできますが、フォルダのサイズ列には容量ではなくファイル数が表示されます。
    そのため、容量順にソートしているにもかかわらず、画面上では「1,000」「20」「600」のようにファイル数が表示され、正しくソートされていないと誤解してしまうことがあります。

    以下の改善を希望します。
    ・フォルダのサイズ列に、ファイル数だけでなく容量も併記する
    ・サイズ順に加えて、ファイル数順でもソートできるようにする

    本改善により、LFO処理、移行、棚卸し、容量管理における対象選定や処理時間の見積もりが容易になります。また、インシデント発生時のデータ量・影響範囲の把握にも役立ち、運用効率とセキュリティガバナンスの向上につながります。

    JP：
    https://docs.box.com/ja/box-fundamentals/for-users/staying-organized/organizing-and-tracking-content/sort-files-and-folders

    In Box Web, content can be sorted by “Size,” but the Size column for folders displays the number of files rather than the folder’s storage size.
    As a result, even when the contents are sorted by storage size, the screen may display file counts such as “1,000,” “20,” and “600.” This can lead users to mistakenly believe that the contents have not been sorted correctly.
    We would like to request the following improvements:

    ・Display the folder’s storage size alongside the file count in the Size column
    ・Allow users to sort folders by file count in addition to storage size

    These… more

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    0 comments  ·  New UI  ·  Delete…  ·  Admin →
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