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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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5509 results found

  1. Box Drive Warning When File Path is too Long

    There is a known issue with Box Drive that if a file path is exceeds a character count limit, then the file cannot be opened on desktop, however it can be opened via Box on the web. The issue is, when a user has a file on their desktop, that has a current file path within the character count limits, then moves the file to Box Drive within Windows Explorer and the new path in box exceeds the character limits. As of now, the user can copy and paste into Box Drive and not realize that their new path will…

    29 votes

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    not planned  ·  5 comments  ·  Box Drive  ·  Admin →
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  2. Granular Permissions for allowing Box Drive and MFO

    Granular Permissions for allowing users to access Box Drive and allow them to mark content for offline use.

    Similar to the way sync functioned, it would be good to have per-user permissions for Box Drive and MFO.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  3. Box Drive - All files organization

    Box Drive does not currently allow for organization of your All Files folder.

    To reorganize or move folders on this screen, it actively moves the folders, which isn't always possible. Due to different staff members requiring access to only portions of each folder, we cannot bunch together certain folders that would otherwise belong together.

    For the all files screen, Box should implement a way to label and organize folders for your own personal box, that does not affect where the files are located and how they are shared. There is a way to do this with the collections list…

    2 votes

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    1 comment  ·  Collections  ·  Admin →
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  4. Allow integrations to be run from Box Drive

    It would be great to be able to run integrations from Box Drive e.g send to DocuSign

    6 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  5. The Windows Explorer Box Drive Overload

    To allow users to configure Box Drive to only show the folders they want to see instead of a list of all folders.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  6. Allow users to know whether a file has been updated via Box Drive.

    Add notifications on file updates within Box Drive. If a file is currently updated, we need to view notifications in the web browser as Box Drive does not show this.

    17 votes

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    not planned  ·  1 comment  ·  Desktop  ·  Admin →
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  7. Remove Box Drive path limit 260 characters in Windows

    Support longer than 260 character paths in Windows for Box Drive as this not a limitation in Windows but a limitation in Box Drive

    Due to Box user rights logic, we often have very long folder paths and file names. Our all workstations are Windows 10/11 workstations. Most of our users prefer the Box Drive solution over the Box.com web app.

    This leads to a situation where often paths in Box Drive are longer than 260 characters.

    Windows supports MAX_PATH which lifts the 260 character restriction: https://learn.microsoft.com/en-us/windows/win32/fileio/maximum-file-path-limitation?tabs=registry

    This instruction is referred in the Box instructions on this topic that…

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Ability to force sync of Box Drive

    Currently, Drive relies on event poll for updating cached contents, and if events (updates on web) are not picked up by Drive in a timely manner, then local contents get outdated (out of sync with web). As a workaround, we want the ability to force sync of a selected folder (maybe add a right click menu to force sync/refresh cache).

    171 votes

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    9 comments  ·  Box Drive  ·  Admin →

    This feature was delivered in Box Drive v2.25!

    User can right-click on a folder in Box Drive and choose "Refresh folder" to get the latest updates made to this folder from Box on demand if they notice that some updates don't already reflect in Finder/Explorer.

  9. Box Drive Bandwidth Usage - Can I pause or limit?

    "Every time my Box Drive is syncing large (200-500mb) files, it uses as much bandwidth as it can. While in the office, this was rarely an issue. But, working from home, the rest of my household notices very slow internet while I am syncing files. "

    Please add a feature that allows us to limit the bandwidth of Box Drive.

    10 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  10. Disable Box Drive for External Users

    Due to support or data privacy concerns, it would be beneficial to have the ability to prevent external users from utilizing Box Drive for files shared with them.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  11. Add ability for users to open a folder in Box Drive from the Web App

    Add some kind of "open in Box Drive" option for a folder. Clicking this would cause Box Drive to open the appropriate folder locally.

    16 votes

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    4 comments  ·  Web App  ·  Admin →
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    not planned  ·  dfisher responded

    This seems like it would be better solved with a search improvement to Box Drive. If not, let us know in the comments.

  12. Make external folders more obvious in Box Drive and Box Web

    Currently internal and external folders are comingled in Box. Although collections can help organise data in the web app, for those who predominantly use Box Drive this could potentially lead to a DLP issue, particularly where the internal and external folders have nearly identical names. In both Box Drive and Box Web it would be great to be able to choose your own colour coding for these folders e.g. anything external showing red, or the ability to group all of your external folders under one main EXTERNAL folder.

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  13. Logout option of Box Drive when OS is shutting down

    Requesting to add log out function of Box Drive when OS is shutting down.

    13 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  14. Show same timestamp web vs. Box drive

    To migrate from file share to use box, we initially uploaded the content from our file server via FTP. We managed to se the original timestamp of last file modification. So we get shown this timestamp at client side using box drive. But the web app shows the timestamp of uploading the file. Please make it show the same timestamp as BOX drive!

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  15. Add auto-lock/unlock feature in Box Drive or provide a configuration tool

    Add auto-lock/unlock feature in Box Drive or provide a configuration tool

    In Box Drive v2.21, it is possible to enable the ability to automatically lock/unlock files when they are opened in Box Drive by modifying the registry.
    However, it is difficult for end users to modify the registry, so we would like to see Box Drive include the feature to automatically lock/unlock files, or provide a configuration tool (such as a batch file for registry modification) to modify the registry.

    17 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  16. Enhanced File/Folder Deletion in Box Drive

    Proposal: Allow users to delete shared files and folders directly through Box Drive (File Explorer) and ensure that this action also removes collaborators' access.

    Current Limitation: At present, users must delete shared files and folders via the web interface on box.com. This is because Box Drive mirrors the contents of the box.com web app account, and deletions made in Box Drive do not remove collaborator access.

    Benefits of Implementation:

    Improved User Experience: Streamlining the deletion process will make it more convenient for users, eliminating the need to switch between Box Drive and the web interface.

    Enhanced Security: Ensuring…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  17. Enable sync of files with lnk extension through Box Drive

    Box Drive will not sync files with a .lnk extension. We would like to be able to sync these as they are valuable in certain circumstances and are not hidden/system files.

    36 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  18. Export Files from Your Box Drive to Local Drive

    Shoviv Box Drive Backup Tool offers a reliable and efficient solution to export files from your Box Drive to your local drive. Whether you're planning data backup, offline access, or cloud-to-local transition, this tool simplifies the process with speed and accuracy. It supports the export of multiple files and folders while preserving the original folder structure and file integrity.

    With its intuitive user interface, users can easily connect their Box account, preview data, and selectively export files based on filters like file type, size, or date. The tool ensures a secure transfer process without data loss or corruption, making…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  19. Box Drive compatibility with MacOS Big Sur

    It appears Box Drive uses a legacy extension no longer supported with the latest MacOS release, Big Sur.

    In addition, the new M1 based machines have been widely applauded for their performance and battery life. I assume this will translate to increased sales.

    So when you do make Box apps Big Sur compatible, I would recommend building a universal app supporting both Intel and Apple Silicon.

    6 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  20. Box Drive app more easily accessible

    It would be convenient to have an install Box link located in the Help menu or my Account icon similar to Dropbox. Even still, when I navigate to the Box App Center I have to go to Box Drive, scroll down to the respective OS and install. It sounds tedious but I needed to install Box and Dropbox on a bunch of computers and was reminded how the Box user experience still doesn't hold up to Dropbox. Neither is perfect and both have great features but I always feel like Box makes me take…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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