Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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3 results found
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Box Integartion with Power bi
hi Team,
We have a use case in which we are storing all our data in side the Box. For visualization purpose we are using PowerBi.Issue faced- Unable to perfrom PowerBI Integration with BOX Through web connector. Could you please provide connector or Any other alternative approach to accomplish this use case.
Please suggest !
89 votesHello, unfortunately this is not on our roadmap at this time. Please feel free to continue leaving feedback and comments, as we may consider this again in the future.
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Consistent data size output from folder and file report
Don't shorten, or allow us to choose if we want the file sizes shortened (KB, MB, GB) when calling the Files & Folders report. Full data sizes would allow for much more consistent and streamlined ingestion into data analytics tools like PowerBi.
7 votes -
Data Insights for Box Tasks
I am looking for a way to see a matrix of box tasks for each member of my team with their status, completion, etc. for all members of my team. Ultimately a dashboard view that indicates the number of tasks received, approved, denied, completed, outstanding, and overdue. Alternatively, a data connection to Monday.com or PowerBi would assist in seeing where we are at individually and as a team.
3 votes
9835 results found
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Request for Improvement of BOX Drive Proxy Server Authentication Response Function
BOX Drive is not working properly in our environment.
We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
However, it seems that it is not able to respond to the authentication response of the proxy server.As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
BOX.
This method is not productive for us.As a solution, we would like to be able to use BOX Drive to open files directly from Office products (Office desktop applications).
Please consider improving the support for proxy authentication responses.Please note that SSL decoding is not performed for communications to BOX.
Thank you very much for your time.
(Japanese)
BOX Driveのプロキシサーバー認証応答機能改善のお願い弊社環境において、BOX Driveが正常に動作しておりません。
BOX DriveはPacファイルを読み込む仕様と認識していますが、Pacファイルに従ってプロキシサーバーまでは通信が成功しています。
しかし、プロキシサーバーの認証応答に対応できていないようです。これにより、弊社ではWebブラウザ上で開けないファイルをOffice製品（ExcelやWord）で開く際、
BOXからファイルを一旦ダウンロードする必要があります。
この方法では生産性が低下してしまいます。解決策として、BOX Driveを活用し、Office製品（Officeのデスクトップアプリ）から直接ファイルを開けることが望ましく、
プロキシ認証応答への対応機能の改善をぜひご検討いただきたく存じます。なお、BOX宛の通信に関してはSSLのデコードは行っておりません。
お忙しいところ恐縮ですが、何卒よろしくお願い申し上げます。
BOX Drive is not working properly in our environment.
We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
However, it seems that it is not able to respond to the authentication response of the proxy server.As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
BOX.
This method is not productive for us.As a solution, we would like to be able…
114 votes -
Box Sign for Autodesk Integration
Build a productized, out-of-the-box Box Sign integration for Autodesk. This will allow customers to replace current eSignature integrations with Box Sign without bespoke iPaaS, custom scripting, or one-off engineering, preserving user experience and automation while reducing costs.
Request to Build a Box Sign Autodesk connector that:
- Creates Box Sign envelopes via API from Autodesk-generated documents.
- Subscribes to Box Sign webhooks for lifecycle events and updates Autodesk objects.
- Transfers signed artifacts into Autodesk commitment attachments via Autodesk APIs.
- Ensures attachments continue to sync to Box files.
- Provide a template-mapping UI in Autodesk and comprehensive admin documentation.
Aim to embed logic in the connector so customers avoid custom codeBuild a productized, out-of-the-box Box Sign integration for Autodesk. This will allow customers to replace current eSignature integrations with Box Sign without bespoke iPaaS, custom scripting, or one-off engineering, preserving user experience and automation while reducing costs.
Request to Build a Box Sign Autodesk connector that:
- Creates Box Sign envelopes via API from Autodesk-generated documents.
- Subscribes to Box Sign webhooks for lifecycle events and updates Autodesk objects.
- Transfers signed artifacts into Autodesk commitment attachments via Autodesk APIs.
- Ensures attachments continue to sync to Box files.
- Provide a template-mapping UI in Autodesk and comprehensive admin documentation.…23 votes -
Add Ability to Duplicate an Existing Box Form
Please add a feature that allows users to duplicate an existing Box Form, including all fields, structure, metadata mappings, and settings. Users should be able to clone a form, rename it, and make edits without rebuilding from scratch.
Why This Matters
Saves significant time when creating similar forms across departments, programs, or agencies.
Reduces errors by ensuring consistent fields, metadata, and logic across related forms.
Enables scalable templates, especially for public sector workflows like procurement, HR, inspections, grants, benefits, and compliance.
Accelerates PS SE and customer builds, allowing faster demos, labs, and solution rollouts.
Supports versioning needs, since agencies routinely update forms as policies and regulations change.
Impact
Faster solution deployment, higher form adoption, reduced build errors, and more repeatable patterns for enterprise and public sector customers.
Please add a feature that allows users to duplicate an existing Box Form, including all fields, structure, metadata mappings, and settings. Users should be able to clone a form, rename it, and make edits without rebuilding from scratch.
Why This Matters
Saves significant time when creating similar forms across departments, programs, or agencies.
Reduces errors by ensuring consistent fields, metadata, and logic across related forms.
Enables scalable templates, especially for public sector workflows like procurement, HR, inspections, grants, benefits, and compliance.
Accelerates PS SE and customer builds, allowing faster demos, labs, and solution rollouts.
Supports versioning needs, since agencies routinely…
35 votes -
Admin-controlled AI model governance
Public sector and other regulated customers need stronger admin governance over Box AI model behavior. While admins can select a primary AI model today, they cannot control what happens if that model becomes unavailable. For FedRAMP, CJIS, and procurement-constrained environments, automatic failover to an unspecified model introduces compliance and risk concerns. Box should allow admins to select a primary (default) AI model, restrict usage to an approved model list, and explicitly define fallback behavior if the primary model goes down: either fail over to an admin-approved backup model or automatically disable Box AI. That the list of AI Providers in the AI settings tab MUST include all families of LLMs This ensures deterministic, compliant AI behavior aligned to agency authorization, vendor approval, and risk management requirements, while preventing exposure to unapproved models.
Public sector and other regulated customers need stronger admin governance over Box AI model behavior. While admins can select a primary AI model today, they cannot control what happens if that model becomes unavailable. For FedRAMP, CJIS, and procurement-constrained environments, automatic failover to an unspecified model introduces compliance and risk concerns. Box should allow admins to select a primary (default) AI model, restrict usage to an approved model list, and explicitly define fallback behavior if the primary model goes down: either fail over to an admin-approved backup model or automatically disable Box AI. That the list of AI Providers in…
29 votes -
Displaying Tag Suggestions to Collaborators
When performing a tag-based search, content owners see tag suggestions automatically populated in the search view as they type the first few characters.
However, users who are not the content owner do not see any suggested terms, so they must already know the exact tags that have been registered.
Because there are many types of tags applied to content across the organization, it is difficult for users to always know all tags accurately.
Even for content they do not own, we would like users to see suggested tag terms during tag search for any tags that are used on content they are collaborating on.
(In Japanese)
タグベースの検索を行う際、コンテンツ所有者は、検索画面で最初の数文字を入力すると、自動的にタグ候補が表示されます。
しかし、コンテンツ所有者ではないユーザーには候補が表示されないため、登録されている正確なタグをあらかじめ把握しておく必要があります。
組織全体でコンテンツに適用されるタグの種類は多岐にわたるため、ユーザーが常にすべてのタグを正確に把握することは困難です。所有していないコンテンツであっても、ユーザーが権限を持つコンテンツで使用されているタグについては、タグ検索時に候補タグが表示されるようにしてほしい
When performing a tag-based search, content owners see tag suggestions automatically populated in the search view as they type the first few characters.
However, users who are not the content owner do not see any suggested terms, so they must already know the exact tags that have been registered.
Because there are many types of tags applied to content across the organization, it is difficult for users to always know all tags accurately.
Even for content they do not own, we would like users to see suggested tag terms during tag search for any tags that are used on content…
11 votes -
Hub Collaboration Report
Box Hubs is a convenient feature that we use in our daily operations.
We would like to regularly perform checks to make sure there are no users who have been unintentionally invited to our Hubs.Currently, we can check this through the UI, such as the Admin Console or the [Share] screen of each relevant Hub, but there is no way to obtain a list.
If there were a function similar to the Collaboration Report that could export a report of all users invited to each Hub, our work would be much smoother.
Hubに意図せず招待されたユーザーがいないか定期的に棚卸作業を実施したいです。
現在は、管理コンソールや対象のHub画面の[共有]などUI上から確認できますが、一覧を取得する方法がありません。
コラボレーションレポートのように各Hubに招待されているユーザーをレポートで出力できる機能を実装してほしいです。18 votes -
Automatically resize input text within defined Box Sign text fields.
Allow text fields added to a Box Sign document to automatically resize the text based on inputs. When used as form fill fields for signers/approvers, text will wrap or extend outside of defined field size. Additional logic to notify users who are inputting text that their text cannot shrink/scale appropriately would also be beneficial.
11 votes -
Box Drive built with the new architecture to not move deleted files/folders to the local Recycle Bin
For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
・Folders with online status
・Folders with downloaded status
・Files with downloaded statusOne of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.We feel that the fact that data supposedly deleted on Box Drive in reality still remains locally (in the Recycle Bin) undermines the value of using Box Drive. We are concerned that, after opting in, this results in a state where the overall security level is effectively reduced.
Additionally, items moved to the Recycle Bin can be restored locally (e.g., to the desktop), which results in an extremely inadequate security situation. Therefore, we would like the behavior to be the same as in environments where opt-out is disabled, so that items are not moved to the local Recycle Bin.
新しいアーキテクチャのBox Driveでは、主に以下に該当するアイテムを削除すると、ローカルとBoxWebのごみ箱に移動する挙動を確認しています。
・ステータスがオンラインのフォルダ
・ステータスがダウンロード済みのフォルダ
・ステータスがダウンロード済みのファイルBoxを利用する顧客の理由の一つとして、セキュリティー向上（情報漏洩防止）のため「データは極力ローカルには保存しない」運用を期待する部分がありますが、ローカルのごみ箱に移動されたアイテムに対しては、Boxで設定しているごみ箱の削除ポリシーが利かなくなると思われます。
Box Drive上で削除したはずのデータが、事実上まだローカル上に残る（ごみ箱に残る）状態は、Box Driveを利用する意味が薄くなってしまうと感じており、オプトイン後は「セキュリティーレベルが低下した」状態になってしまうという懸念があります。また、ごみ箱に移動したアイテムはローカル（デスクトップ等）に復元することも可能となってしまいセキュリティが極めて不十分な状況に陥っているため、オプトアウト無効の環境と同じようにローカル上のごみ箱には移動しないようにしてほしいです。
For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
・Folders with online status
・Folders with downloaded status
・Files with downloaded statusOne of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.We feel that the fact that…
13 votes -
Box Shield MIP Integration with GCC High
For customers with GCC High environments (Microsoft), Purview is not currently able to be integrated using the Box Shield integration (as it can be with the commercial version of Purview) to map the MIP Sensitivity labels with Box Shield's classification labels. We would like to see Box Shield to be able to integrate with Purview when it lives in Microsoft's non-commercial environments, including GCC High and DOD.
33 votes -
Retrieve logs of users who uploaded files via the file request link
The file request link is extremely useful in our daily operations. It is a great feature that allows users without a Box account to upload files to Box. However, under the current specifications, if logging in to Box is not required in the settings, no information about the person who uploaded the file via the file request link is recorded in the logs. This poses a significant problem from an audit and compliance perspective.
For example, if a user enters their email address in the email field at the time of upload, it would be very helpful if that email address could also be displayed in the “details” field of the User Activity Report. This would allow administrators to keep logs of who uploaded files and make the feature much more useful.
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ファイルリクエストリンクはBoxアカウントを持たないユーザーがファイルをBoxにアップロードできる優れた機能ですが、一方でファイルをアップロードした人の情報がログに記録されず、監査とコンプライアンスの観点から重大な問題となります。例えば、ユーザーがアップロード時にメールアドレスを入力項目に記入した場合、その情報がユーザーアクティビティレポートの「詳細」欄にも表示されれば非常に有益です。
The file request link is extremely useful in our daily operations. It is a great feature that allows users without a Box account to upload files to Box. However, under the current specifications, if logging in to Box is not required in the settings, no information about the person who uploaded the file via the file request link is recorded in the logs. This poses a significant problem from an audit and compliance perspective.
For example, if a user enters their email address in the email field at the time of upload, it would be very helpful if that email…
16 votes -
Add Table Layout and Inline Image Support in Box Hubs Content
We’re evaluating Box Hubs as a replacement for our internal SharePoint-based portal, and we’d like a few additional design capabilities.
Specifically, we’d like
(1) a table-style layout option for presenting information in a structured format.
(2) the ability to paste or insert images directly within Hub content.
These features would help us create clearer, more portal-like pages without relying on external tools.（日本語）
SharePoint上に構築している社内ポータルの代替としてHubを検討しており、デザイン面の機能追加を要望します。
具体的には、
(1)情報を整理して見せられる表形式のデザイン（レイアウト）オプション
(2)Hubのコンテンツ内に画像を直接貼り付け・挿入できる機能
これらがあると、外部ツールに頼らずポータルらしい見やすいページを作成できます。15 votes -
Create shared link to a nested page in a Box Hub
Our Box Hubs audience consists of mostly external partners, so we design our Box folder structure and Box Hubs with a novice user in mind. For a critical marketing campaign, I have created a nested page in our main partner shared Hub, but I don't have the ability to create a shared link for just that page that I can post in a call out on our separate partner-specific "sub Hubs." My callout includes instructions to look for the page on the left nav, but it would be nice to be able to link directly to the nested page.
29 votesHi! We are looking into this idea to define the priority
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Need for User Self-Removal from the Suppression List
Currently, only Box administrators or co-admins can remove email addresses that have been added to the Suppression List.
Furthermore, users cannot tell whether they are on the Suppression List and have no choice but to contact an administrator.
To reduce the burden on administrators, it is desirable that users be able to remove themselves from the Suppression List.
(In Japanese)
現在、Suppression List に登録されたメールアドレスの解除は、Box 管理者または共同管理者にしかできません。
また、ユーザーは自分が Suppression List の対象になっているか分からず、管理者に連絡するしかありません。
管理者の負担を減らすためには、ユーザー自身が Suppression List から自分の登録を解除できることが望ましいです。10 votes -
Enable True/False Metadata Mapping for Checkboxes and Radio Buttons in Box Forms
Description:
Today in Box Forms, checkbox and radio button inputs are not natively mapped to Boolean metadata fields (true/false or yes/no), which limits the ability to trigger workflows or create metadata-driven views based on user responses.Feature Request:
Allow checkboxes and radio buttons in Box Forms to map directly to Boolean metadata fields:If a checkbox is checked, metadata should reflect “true”; if unchecked, “false.”
For yes/no radio button questions, allow mapping directly to true/false metadata fields.
Impact & Value:
Streamlines workflow automation with Box Relay (e.g., trigger based on form input).
Enables metadata-driven views (e.g., show only records where “Sensitive Data” = true).
Reduces reliance on workarounds to parse and apply Boolean logic from form responses.
Supports regulated and high-volume environments with binary decision routing needs.
Example Use Case:
In a procurement request form, checking a box labeled “Over $10,000?” would automatically set metadata to “true” and trigger an approval chain through Box Relay.Description:
Today in Box Forms, checkbox and radio button inputs are not natively mapped to Boolean metadata fields (true/false or yes/no), which limits the ability to trigger workflows or create metadata-driven views based on user responses.Feature Request:
Allow checkboxes and radio buttons in Box Forms to map directly to Boolean metadata fields:If a checkbox is checked, metadata should reflect “true”; if unchecked, “false.”
For yes/no radio button questions, allow mapping directly to true/false metadata fields.
Impact & Value:
Streamlines workflow automation with Box Relay (e.g., trigger based on form input).
Enables metadata-driven views (e.g., show only records where…
60 votes -
Ability to log and review user-entered prompts in Box AI
After deploying Box AI to users, it would be very helpful to have the ability to log and review the prompts that users enter.
This would support security and compliance needs, such as detecting potential malicious usage and enabling proper auditing when required.Since Box is a platform where sensitive and confidential information is often stored, having this capability is important for safely leveraging AI features.
53 votes -
Shield - Malicious Content alerting should provide greater details
Malicious Content alerts within Shield should provide more information on why a file is considered "malicious", to aid the process of sandboxing and investigation (such as threat type, family etc).
13 votes -
Movable preview screen toolbar
When the preview screen is opened, a toolbar appears at the bottom of the screen showing the zoom factor and page number, but since it is fixed at the bottom of the page, the preview screen is partially hidden in some documents, making it difficult to see.
If this toolbar could be temporarily hidden or moved, it would make the preview screen easier to see.（日本語）
プレビュー画面を開くと、画面下に拡大率やページ数が表示されているツールバーが表示されるかと思いますが、
ページの下に固定されているため、ドキュメントによってはプレビュー画面が一部隠れてしまい、見づらいです。
このツールバーを一時的に隠したり、移動できるようにすれば、
プレビュー画面がより見やすくなると思うので、改善を希望します。46 votes -
The ability to search by creator when searching workflows in the “Relay” section of the management console
The administrator will check whether there are any problems with the workflow settings owned by each user, and if there are any problems, they may discuss with the user what needs to be corrected.
Currently, workflows can be searched by name, but users cannot view a list of workflows they individually maintain, which lacks convenience.
Searching by workflow creator improves work efficiency.管理者では各ユーザー毎の所有するワークフローの設定に問題がないか確認のうえ、問題があればユーザーと一緒に修正箇所を議論することがあります。
現在はワークフローの名称で検索か可能となっていますが、各ユーザー毎に保持しているワークフロー一覧を出すことができず利便性に欠けます。
ワークフローの作成者単位で検索できることで作業の効率化が上がります。19 votes -
Past password changes included in the report.
Currently, it is possible to check the date and time of the last password change, but we have confirmed that past password change history is not included in the report.
Being able to check how frequently passwords are changed will also help improve security.現在、最後にパスワード変更した日時を確認することは可能ですがこれまでに変更された実績がレポートに載らないことを確認してます。
どれくらいの頻度で変更されているのか確認できることでセキュリティ向上にも繋がります。14 votes -
Request for Improvement of the “People with the Link” Feature in Box
Request for Improvement of the “People with the Link” Feature in Box
We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.
At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use of this feature due to concerns over security management.
Furthermore, when compared with other file transfer services, the People with the link option provides somewhat limited functionality for securely sharing files with users or organisations that do not have a Box subscription. Consequently, some organisations opt to use existing external file transfer services instead of relying on the People with the link feature.
For these reasons, we would like to propose the implementation of the following enhancements.
- Enable password protection for the “People with the link” option. ※No further action should be required from the user.
- The generated “People with the link” URL can then be sent to the recipient via email or other means.
- When the recipient accesses the link, they are prompted to enter their email address in order to receive the password.
- The recipient receives the password notification via email and enters it on the access page.
- After entering the password, the recipient is granted permission to view and download the file.
By providing the above functionality, it would become possible—through administrative console activity logs—to identify, via email address, who accessed or downloaded files shared through the “People with the link” option and when.
This would enable organisations to verify that files have not been downloaded by unintended recipients, thereby strengthening overall information security management.
＜日本語＞
共有リンク機能にて「リンクを知っている全員」を設定し、パスワード設定を有効化した場合の機能改善を提案します。本来、「リンクを知っている全員」はBoxのアカウント持たない組織または人達にファイル送信する際に利用され、ファイル転送サービスの代替方法として活用を提案するものです。
しかしながら、「リンクを知っている全員」のパスワード設定は、共有リンクを作成した本人がパスワードを任意で設定する必要がありとても操作が煩雑です。
また、パスワードを設定したとしても別のメールで連絡をしなくてはなりません。
更に、送信した相手が本当に参照したのか、ダウンロードをしたのか知る方法もないためセキュリティの観点から、ファイル転送サービスを利用した方が安全にファイル送信できると判断し、利用を禁止している組織も多いはずです。そのため以下のような機能を提供するのが良いと考えています。
１．「リンクを知っている全員」を設定。パスワードの有効化を設定。
※ユーザーの操作はここまで２．上記で生成された共有リンクのURLをメール等で相手に送信
３．メール受信者は、共有リンクにアクセスするとパスワードを送信するためメールアドレスの入力が求められる。
４．メールアドレスを入力すると、入力したメールアドレスにパスワードが送信される。
５．受信したパスワードを入力するとファイルを参照またはダウンロードできるようになる。
上記の機能を提供することで、「リンクで知っている全員」でファイルを送信したとしても、入力されたメールアドレスをログで確認できるようにすることで、いつ誰がファイルを参照しダウンロードしたのか管理コンソールのレポート機能で確認できるようにすることで、意図しない相手がダウンロードしていないかチェックすることも可能となり、組織全体のセキュリティ強化に繋がると考えます。
Request for Improvement of the “People with the Link” Feature in Box
We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.
At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use…
19 votes
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