600 results found

1. Improve Sharing Sidebar UI

   In the Sharing Sidebar, how about moving "Shared Link" and "File Request" to the top and then using all that sidebar real estate down the right side to allow a longer list of permissions to be seen without having to click into the Collaborators menu? Will make reviewing/managing permissions by folder more efficient. Alternatively, instead of "+10 People, + 2 Groups," why not describe that menu: "Full Collaborator List" or something like that.

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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2. Support for Pasting Multiple Email Addresses in Box Hubs and Box AI Features

   When selecting “Enable for selected users and groups,” I noticed that the text area for entering email addresses does not support pasting multiple email addresses at once. Currently, it requires entering each address individually, either by typing or pasting one by one, which is time-consuming when enabling the feature for multiple users.

   Would it be possible to enhance this functionality to allow pasting multiple email addresses at once, similar to how collaborators can be invited to folders?

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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3. Feature Enhancements: Grouped Boolean Operators, CSV Export, and Batch Download

   For the Content Manager please look at the following:

   1. Allow grouped Boolean operators, e.g. (“ben phillips” OR “benjamin phillips”) AND (“london” OR “ec2v”)
      Currently support only for (“ben phillips” AND “London”)

   2. Allow export of full search result list (title, file path, etc) to CSV
      Currently just displays search results on screen, paginated to 20 results

   3. Allow download of all search result content (files/folders) in one zip file
      Currently checkbox only allows selection of 20 results on screen for download

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4. Ability to provision user zone through IDP

   Currently we have a number of different zones that we have for our users. When users come into the company we have to manually update those zones to ensure that data resides in their countries. We would like to provision this with our IDP so that when a user comes onboard, we can send the zone along with the task to create the user and remove the manual task. We currently add to groups and set a number of other things but zone is not one that is available.

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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5. More customization of Box for Teams V2 Usage

   We were wondering if we could partially turn on Box for Teams V2. Specifically, we want to turn off the option to create the "Box Files" tab but leave on the options to share Box content directly in groups chats or channel posts. The fact that it's set up as an all-or-nothing feature for now is holding us back from using it at all.

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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6. Flag mutliple folders for Offline User

   Currently, in order to mark a folder/file for offline, you have to do it individually. It would be nice to have the ability to drag select folders/file and have the context menu provide the option to mark grouped items as available, as you might with any other native Windows function.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Expose Box's "Notification Email" field to SAML provisioning and syncing

   The "Notification Email" functionality in Box is very helpful for @mentions, file sharing invites and other user notificaitons that need to go to an email address other than the email address used to sign into Box. This can be the necessary when a company has subsidiaries on a common directory infrastructure, but one or more subsidiaries is still maintain the old email identities for day to day work. There are likely other reasons to use this field.

   Email: john.doe@mothership.com (Used to sign in.)
   Notification email: jdoe@subsidary.com (The correct email address for user notifications.)

   Box's SAML integration allows an Identify Provider, Okta for instance, to provision a new user which is great. However, it's not presently possible to populate the data element for "Notification Email" via SAML. This requires a time consuming manual update in Box when setting up a new user.

   The "Notification Email" functionality in Box is very helpful for @mentions, file sharing invites and other user notificaitons that need to go to an email address other than the email address used to sign into Box. This can be the necessary when a company has subsidiaries on a common directory infrastructure, but one or more subsidiaries is still maintain the old email identities for day to day work. There are likely other reasons to use this field.

   Email: john.doe@mothership.com (Used to sign in.)
   Notification email: jdoe@subsidary.com (The correct email address for user notifications.)

   Box's SAML integration allows an… more

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   0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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8. Retention policies should lift automatically even if disposition action is set to "none"

   Retention policies should be lifted automatically at the end of the retention period. Currently, if the disposition action is set to "none" the folder will not be released from the policy even though the folder will be able to be deleted. This is very confusing and requires manual work on the admin's part to determine if the retention period is up on a folder and if it is able to be deleted.

   https://support.box.com/hc/en-us/articles/1500007168782-Governance-Settings#:~:text=Select%20from%3A-,None,-to%20have%20nothing

   Alternately, build retention as a trigger into Relay/Workflows as mentioned in a different idea so that the Relay can automatically take the folder out of retention when the period is up.

   Retention policies should be lifted automatically at the end of the retention period. Currently, if the disposition action is set to "none" the folder will not be released from the policy even though the folder will be able to be deleted. This is very confusing and requires manual work on the admin's part to determine if the retention period is up on a folder and if it is able to be deleted.

   https://support.box.com/hc/en-us/articles/1500007168782-Governance-Settings#:~:text=Select%20from%3A-,None,-to%20have%20nothing

   Alternately, build retention as a trigger into Relay/Workflows as mentioned in a different idea so that the Relay can automatically take the folder out of retention… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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9. Allow non-admin users to call 'Get Enterprise Users API'.

   I want to develop a program that provides an auto-completion feature that displays the names of enterprise users.

   However, the current "Get Enterprise Users API" could only be called by co-admins.
   I also want to be able to call from other than co-admin.

   By the way, "Get Groups API" could be called from other than co-admins by providing the filter.
   I think there is a contradiction in this specification.

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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10. Integration with Office 365 Groups
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    not planned  ·  0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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11. We would like to search by the entered email address from the selected user in the drop-down list.

    Recently, a new feature has been added to the Admin Console, allowing users to filter by selecting 'External Users' and 'Unmanaged Users' from the drop-down list in the 'Users & Groups' tab. This is a fantastic improvement.

    We would like to request the following three additional enhancements:

    1) When 'External Users' is selected from the drop-down list, it should be possible to search by email address in the top search field, and the results should display only 'External Users'.

    2) When 'Unmanaged Users' is selected from the drop-down list, it should be possible to search by email address in the top search field, and the results should display only 'Unmanaged Users'.

    3) The search results should indicate whether they are for 'External Users' or 'Unmanaged Users'.

    Recently, a new feature has been added to the Admin Console, allowing users to filter by selecting 'External Users' and 'Unmanaged Users' from the drop-down list in the 'Users & Groups' tab. This is a fantastic improvement.

    We would like to request the following three additional enhancements:

    1) When 'External Users' is selected from the drop-down list, it should be possible to search by email address in the top search field, and the results should display only 'External Users'.

    2) When 'Unmanaged Users' is selected from the drop-down list, it should be possible to search by email address in… more

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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12. Detailed List of Managed Users in Tenant

    We would like the option to view a detailed list of managed users in tenant that has all the information of the following that is provided in the Admin Console's Users & Groups":

    1. User Account Details
    2. User Access Permission

    In the case of a large enterprise with many users registered,
    this would greatly help check and sort through each user's permissions conveniently without having to click each user's profile.

    (Currently, neither "List enterprise users" API nor "User Details" report provide for this use case.)

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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13. Usage stats per region of the world (Global stats)

    We have global offices / teams dispersed globally. Admin teams currently have no way to monitor Box usage broken down by these teams (workaround suggestion is to create groups by office, but lots of admin overhead).

    Suggestion is to use localization settings, IP address, or Box regional setting and categorize by country or region (Europe, APAC, LATAM, NATAM, etc.) to allow admins to report on usage stats by global region. (heat map of the world, etc.) Current reports with an additional column/filter.

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    not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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14. Enable Advanced Boolean Search Filters When Exporting Legal Hold Content

    While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.

    Proposed Enhancement:
    Integrate Boolean search operators into the Legal Hold export interface.

    Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.

    Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).

    Display matching results with export checkboxes and preview options.

    Log applied search filters and export actions for compliance auditing.

    While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.

    Proposed Enhancement:
    Integrate Boolean search operators into the Legal Hold export interface.

    Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.

    Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).

    Display matching results with… more

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    0 comments  ·  Search  ·  Edit…  ·  Delete…  ·  Admin →
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15. I want the folder selection screen to be sorted by name.

    [Administration Console] > [Users and Groups] > [Select any managed user] >
    When you press [Select Folder] in the [Folder Collaboration] item
    The folders are not sorted by name, making it difficult to find. I would like to be able to sort or sort by name.

    [管理コンソール]＞[ユーザーとグループ]＞[任意の管理対象ユーザーを選択]＞
    [フォルダコラボレーション]の項目にて［フォルダを選択］を押下した際の
    フォルダの並びが名前順でないため、探しにくい。名前順にするか、並び替えできるようにしてほしい。

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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16. Using Box with FTPS and MFA

    We would like to use automated scripts to upload files to Box using FTPS. We would also like MFA enabled for our internal users. Box has advised that:
    1. They do not provide service accounts to facilitate this
    2. They do not allow per-user control over MFA settings
    3. The process to login when MFA is enabled is manual and cannot be automated.
    4. FTPS only works with SMS MFA

    We would like the following product enhancements:
    1. Automated MFA Support: The ability for automated scripts to interact with MFA, perhaps through a secure token-based system or service account that doesn't compromise security but allows for the necessary automation.
    2. User-Specific MFA Settings: The capability to enforce MFA selectively for certain users or groups, allowing for automated scripts to run under specific, controlled conditions.

    We believe these features would benefit many of your clients who require both stringent security measures and efficient automated processes.

    We would like to use automated scripts to upload files to Box using FTPS. We would also like MFA enabled for our internal users. Box has advised that:
    1. They do not provide service accounts to facilitate this
    2. They do not allow per-user control over MFA settings
    3. The process to login when MFA is enabled is manual and cannot be automated.
    4. FTPS only works with SMS MFA

    We would like the following product enhancements:
    1. Automated MFA Support: The ability for automated scripts to interact with MFA, perhaps through a secure token-based system or service account that… more

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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17. Privileged user audit controls

    We would like to request a feature enhancement please to provide a new email alert to be triggered to a specified group of users when a global enterprise search is performed by a privileged Box admin user from the Box admin console.

    We had an insider attack last year which included theft, abuse of privileges, credit card fraud and more. One of the methods he used was to perform enterprise level searches (credit cards, passports, drivers licences) across the whole Box environment.

    Whilst we can manually look for these events via a report, this is far to slow to catch an incident in real time. Currently we are not able to close this gap unless we spend lots of time and effort integrating the search event to another SIEM product.

    To take this a step further we would like to request an alert for when regular users access (view, download) Personal Identifiable Information (PII).

    Kindly consider our enhancement request as part of your next release.

    We would like to request a feature enhancement please to provide a new email alert to be triggered to a specified group of users when a global enterprise search is performed by a privileged Box admin user from the Box admin console.

    We had an insider attack last year which included theft, abuse of privileges, credit card fraud and more. One of the methods he used was to perform enterprise level searches (credit cards, passports, drivers licences) across the whole Box environment.

    Whilst we can manually look for these events via a report, this is far to slow to catch… more

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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18. Extend the Collaborations Endpoint to Support "Accepted" Status Filter

    Proposed Improvement:
    Extend the Box API Collaborations Endpoint to Support "Accepted" Status Filter

    Current Endpoint Description:
    The current Box API endpoint for retrieving collaborations (GET /collaborations) supports filtering by collaboration status, but it is limited to the status=pending parameter. This allows users to retrieve only pending collaboration invitations for files and folders. The endpoint is documented at:
    https://developer.box.com/reference/get-collaborations/#param-status

    Proposed Enhancement:
    Extend the GET /collaborations endpoint to include support for the status=accepted filter, enabling developers to retrieve all active (accepted) collaborations on files and folders owned by a specific Box user. This enhancement would improve the ability to manage and audit active collaborations, providing visibility into which users or groups have access to specific content.

    Already filed an enhancement request with the SDK team (https://github.com/box/box-dotnet-sdk-gen/issues/498). Since the underlying API endpoint currently only supports retrieving "pending" collaborations, the SDK team is unable to implement this on their end. Therefore, submitting the feature request here, as it requires a backend API change.

    Proposed Improvement:
    Extend the Box API Collaborations Endpoint to Support "Accepted" Status Filter

    Current Endpoint Description:
    The current Box API endpoint for retrieving collaborations (GET /collaborations) supports filtering by collaboration status, but it is limited to the status=pending parameter. This allows users to retrieve only pending collaboration invitations for files and folders. The endpoint is documented at:
    https://developer.box.com/reference/get-collaborations/#param-status

    Proposed Enhancement:
    Extend the GET /collaborations endpoint to include support for the status=accepted filter, enabling developers to retrieve all active (accepted) collaborations on files and folders owned by a specific Box user. This enhancement would improve the ability to manage and audit… more

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19. Notifications on mass downloads different by groups/departments

    Certain departments within the company need to download a lot of information, while it would be unusual for other departments to have downloaded more than a few files.

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    not planned  ·  0 comments  ·  Governance  ·  Delete…  ·  Admin →
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20. Add ability to open a scan in the Box app right after scanning in order to make additional comments, @mentions, etc.
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    existing feature  ·  0 comments  ·  Mobile  ·  Delete…  ·  Admin →