9818 results found

1. Ability to open password protected files from mobile devices

   Until a few weeks ago, password protected files could be opened through the mobile app from a mobile device. Now the attempt to open a password protected file results in an error of "Decryption failed. (null). Password protected files cannot be opened from mobile device from m.box.com or www.box.com either (error is different). Seems to defeat purpose of cloud based storage since so many users depend on a mobile device to open view files from Box storage.

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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2. "inactive" or "archive" flag maps to less-expensive storage

   FEATURE IDEA:
   Provide ability to flag/classify files and folders in a way that allows Box to move them to a less-expensive storage offering on the back-end. This can be referred to as an "inactive" or "archive" flag.

   BENEFITS & BACKGROUND

   During the Box Higher Education Community Monthly Open Discussion on January 11th, an idea to submit to Box Pulse was formed, and seemed to have support from all in attendance (25-30 institutions).

   Box acknowledges that there is a growing concern around constantly increasing storage, and the costs associated with it. The majority of files stored in Box are perceived (or actively reported) as being "inactive" and yet those files are costing Box and their customers the same amount. As a result, organizations are searching for alternative cost-effective solutions to move their data into. Implementing a separate solution for a subset of Box data requires significant technical, administrative, procedural, and support overhead.

   Given a user or admin-driven active/inactive flag, Box could engineer their platform to use cheaper back-end storage for inactive data, and more permanent storage for active data, ultimately providing a more cost-effective service.

   Administrators could be given the ability to set the parameters for what makes something an "inactive" file, and then allow end-users to tag their own content.

   Allowing a view and controls around "active" vs "inactive" content, means Box could then provide X amount of "active" storage, and Y amount of "inactive" storage quota either included in the price, or for an additional fee (at better a less-expensive per TB rate). Organizations can then choose to deploy the associated quota controls and processes based on their own budget and needs for active and inactive storage.

   Market opportunity -- other cloud  providers do not provide user-initiated controls for this kind of approach to data storage and management. If the providers are implementing anything like this, it is not transparent to the user. Box may have an opportunity to retain users and their data, by providing a more cost-effective glacier/cold-line/archive/inactive data storage offering, side-by-side with the rest of the Box platform.

   FEATURE IDEA:
   Provide ability to flag/classify files and folders in a way that allows Box to move them to a less-expensive storage offering on the back-end. This can be referred to as an "inactive" or "archive" flag.

   BENEFITS & BACKGROUND

   During the Box Higher Education Community Monthly Open Discussion on January 11th, an idea to submit to Box Pulse was formed, and seemed to have support from all in attendance (25-30 institutions).

   Box acknowledges that there is a growing concern around constantly increasing storage, and the costs associated with it. The majority of files stored in Box are perceived (or… more

   37 votes

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   1 comment  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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   not planned  ·  AdminRamya Prabhakar (Senior Product Manager, Box) responded

   Box storage platform already has optimizations in place to intelligently detect active (most recently and frequently used) data, and migrate it to cost-effective tiers. Great suggestion though! 

3. Feeds and tasks in the carousel.

   I want to see feeds, tasks and notifications in the carousel instead of opening feeds, not pop-ups or email notifications.
   By doing so, the user can notice it quickly.
   However, the current carousel has few display items in the first place.

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   0 comments  ·  Delete…  ·  Admin →
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4. About the shared link in the browser URL field.

   About the shared link in the browser URL field.
   I would like the displayed shared link address to be selectable below.
   ・Display up to the file or folder ID
   ・ Display ID and shared link

   If the shared link is also displayed, the collaborator will not be able to access the shared link when the shared link expires. If the display is up to the ID, the collaborator will have permanent access.

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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5. Allow Marking Folders as "Move Locked" To Prevent Users From Moving Certain Folders Regardless Of Permissions

   Our admins are constantly dealing with users who accidentally drag and drop folders into other folders. This can have a big impact across our org, especially when a high level folder that's shared across the company is moved. Here's a common use case:

   We have a top level Projects folder. That folder contains a subfolder for every organization we do business with. Those Organization folders then contain subfolders for individual projects. We'd like to be able to mark the Organization level folders as Move Locked so that our users don't accidentally move folders from one Organization into another. This happens constantly in Box Drive.

   The idea would be that an admin can mark a folder as Move Locked, and the folder would be identified with an icon letting users know that it's move locked. The only way to move it would be for an admin to unlock it first.

   Our admins are constantly dealing with users who accidentally drag and drop folders into other folders. This can have a big impact across our org, especially when a high level folder that's shared across the company is moved. Here's a common use case:

   We have a top level Projects folder. That folder contains a subfolder for every organization we do business with. Those Organization folders then contain subfolders for individual projects. We'd like to be able to mark the Organization level folders as Move Locked so that our users don't accidentally move folders from one Organization into another. This happens… more

   49 votes

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   11 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAkshay Ravi (Admin, Box) responded

   Thank you for the suggestion. Box currently offers the ability to lock folders using the folder lock API - https://developer.box.com/reference/post-folder-locks/

   We do not have a feature on our roadmap to expose this functionality from Box Drive. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.

   Please keep the feedback & use cases coming to help us prioritize this in the future!

6. Direct link creating and reporting for an entire folder. Custom Direct LInks

   Ability to create for an entire folders contents the Direct Links and a report listing those links so they can be uploaded to the app needing the direct links. Currently you have to touch each and every file you want a direct link too. Phase 2 would be allow custom URL for part of the direct links.

   3 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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7. notifications group

   Allow users to set per-group notification preferences. My work recently created several umbrella groups that contain 100's of people and these groups get added as collaborators to announcement type documents. These documents generate a lot of noise with comments, etc. Now I have to choose whether to get flooded with notifications or turn them off. I would prefer to disable notifications of just the documents associated with these big umbrella groups, not the notifications for documents to which my account has been specifically added as a collaborator.

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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8. Copied photos do not carry any of the comments made on the original file.

   Comments that I have added to photos do not remain when I copy those photos to other folders within box. This is terrible as I now have to go through all of the copied photos for a second time and manually add all the comments that are associated with the original picture files.

   Please fix this.

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   0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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9. Move whith leaving a bookmark menu

   【Request】
   I would like to see "Move whith leaving a bookmark" added to the file menu.

   【Background】
   We are trying to centralize data management by using Box, but
   Copying files and folders within Box becomes inefficient if it becomes the norm.
   Searchability is reduced, file merging becomes more time-consuming, and the risk of editing or sending the wrong file increases.

   We want users to use "move" as their main tool, but
   However, if a file is removed from the source folder, other users will be confused and it will be difficult to use.

   The bookmark creation function is difficult to find and is not widely used.
   There are users who understand bookmarks, but they are not used much because of the complicated operation.

   【Expected behavior】
   (1)"Move whith leaving a bookmark" will be displayed in the menu when right-clicking on a file.
   (2)When "Move whith leaving a bookmark" is clicked, a shared link*1 for the target file is automatically issued, and a bookmark with the following information is created in the folder.
   - URL: File URL of the target file (since the shared link may be deleted)
   - Name: {FileName} has been moved
   - Description: {FileName} has been moved to a different folder by {the name of the user who performed the move}. If you do not have access to this bookmark, check with {the name of the user who performed the move}.

   (3)The Move menu will open, and users select the destination and move the file.

   Please consider this idea to realize centralized data management and business efficiency using Box.

   *1 The open range is the one specified as default in the Enterprise settings. The behavior of issuing an open link by default should be avoided at all costs.

   【Request】
   I would like to see "Move whith leaving a bookmark" added to the file menu.

   【Background】
   We are trying to centralize data management by using Box, but
   Copying files and folders within Box becomes inefficient if it becomes the norm.
   Searchability is reduced, file merging becomes more time-consuming, and the risk of editing or sending the wrong file increases.

   We want users to use "move" as their main tool, but
   However, if a file is removed from the source folder, other users will be confused and it will be difficult to use.

   The bookmark creation function is difficult to… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. Custom error messages when shared links cannot be accessed

    【Request】
    I'd like to be able to customize the error message when I can't access a shared link in Enterprise settings.

    【Current Status and Issues】
    The current error message is
    "This shared file or folder link has been removed or is unavailable to you.
    Think it's a mistake? No worries: Just email the owner or get in touch with Box support. We're here to help."

    However, it doesn't help with the next step at all.

    Even if the owner or administrator is contacted, they often can't identify the file and can't provide any support.
    Also, it is not always possible to find out who owns the linked file in the first place.
    In many cases, it is not the owner who should be contacted, but the person who sent the link.

    A message that does not lead to a solution can cause users to give up and leave the shared link.

    【idea】
    There are several suggestions for desirable descriptions,
    however, the best way is for the administrator to be able to freely customize it, just like the login screen, since each company's case is different.

    Please consider this so that users do not give up using the shared link and go back to attachments.

    【Rerated request】
    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/36107830-error-message-when-access-to-a-file-is-not-availab

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/36107401--not-available-error-message-when-accessing-a-lin

    【Request】
    I'd like to be able to customize the error message when I can't access a shared link in Enterprise settings.

    【Current Status and Issues】
    The current error message is
    "This shared file or folder link has been removed or is unavailable to you.
    Think it's a mistake? No worries: Just email the owner or get in touch with Box support. We're here to help."

    However, it doesn't help with the next step at all.

    Even if the owner or administrator is contacted, they often can't identify the file and can't provide any support.
    Also, it is not always possible… more

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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11. I want to be able to upload/stream data in real time to a secure Box folder

    Drone operators, Tik Tok users, event planners, wildlife professionals, military training heads, aircraft pilots -- off the top of my head, these are just a few great uses for streaming media files in real time directly to a secure Box folder. Omit the extra, less-secure step of capturing material on a mobile device (laptop, outdoor camera, phone, and so on), and then uploading it to Box. And never worry about the camera, phone, or other device holding your precious content failing or becoming lost before you've had a chance to view/upload the data.

    1 vote

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    0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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12. Export menu of the Access Statistics for non-administrators

    【Request】
    I would like you to make the access statistics export menu available to non-administrative users.
    I think this can be achieved by allowing the user to select the destination folder after clicking the export menu.

    【Current status and issues】
    Currently, only co-administrators or administrators who have the authority to output reports can export access statistics.
    General users other than administrators can check the access statistics, but cannot export them to a file.

    The PR department has voiced the desire to export access statistics to a file.
    However, we do not want to give them co-administrator privileges because of the following problems.
    I don't want to give co-administrator privileges because of the following problems:
    - It is possible to output reports on activities of other departments.
    - The co-administrators are not covered by device trust.

    【Use cases (raised by users)】
    - Confirmation of viewing results for videos released internally
    →Format the exported file and compare it with the user list to find unviewed users
    →Format the exported file and compare it with the list of users and their departments to understand the trend.

    Therefore, it would be great if you could make it possible for non-administrators to export access statistics.

    【Request】
    I would like you to make the access statistics export menu available to non-administrative users.
    I think this can be achieved by allowing the user to select the destination folder after clicking the export menu.

    【Current status and issues】
    Currently, only co-administrators or administrators who have the authority to output reports can export access statistics.
    General users other than administrators can check the access statistics, but cannot export them to a file.

    The PR department has voiced the desire to export access statistics to a file.
    However, we do not want to give them co-administrator privileges because of the… more

    25 votes

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    researching  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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13. Move or copy to multiple folders

    I would like to be able to Move or Copy a group of files to multiple folders in one click. It seemed when you added the radio buttons, that might be possible to select multiple destinations. Alas no.

    6 votes

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    2 comments  ·  Workflow  ·  Delete…  ·  Admin →
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14. Box Note Table Functions

    We want to be able to use equations/functions in Box Notes Tables similar to Excel or Google Sheets functionality. For example, typing AVERAGE = (B2:B4) into cell B5 would find the average of cells B2 through B4.

    This would be a very helpful update.

    6 votes

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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15. Show file/metadata info from Photoshop image files

    Photographers submit their images to our Box account for use in our publications. The industry standard is for professional photographers to add metadata like the photo credit and caption to each photo using the "File Info" tool in Photoshop. Unfortunately, after doing so and then uploading the images to Box, the metadata added in Photoshop is not visible in Box's metadata section. Please consider exposing this info under "details" or "metadata."

    Extra credit: Allow us to edit that same metadata in Box. Doing so would allow the correct credit and caption info to flow into our InDesign layouts. Saving lots of time and room for error. Thanks for considering this!

    Photographers submit their images to our Box account for use in our publications. The industry standard is for professional photographers to add metadata like the photo credit and caption to each photo using the "File Info" tool in Photoshop. Unfortunately, after doing so and then uploading the images to Box, the metadata added in Photoshop is not visible in Box's metadata section. Please consider exposing this info under "details" or "metadata."

    Extra credit: Allow us to edit that same metadata in Box. Doing so would allow the correct credit and caption info to flow into our InDesign layouts. Saving lots… more

    21 votes

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    1 comment  ·  Metadata  ·  Delete…  ·  Admin →
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    not planned  ·  Adminmriley (Admin, Box) responded

    While we recognize the importance of this feature, it is not something we plan to introduce in the near term. We will certainly keep this in mind for future roadmap inclusion and we will keep the status of this request updated to accurately reflect our current position.

16. Bulk Add someone as a co-owner to existing folders

    Make a way to bulk add someone to multiple existing folders in Box as a co-owner. This stems from if you want to make someone a co-admin so they can assist with existing folder creation/access for newer employees of your company you would have to add them to a folder individually to achieve this. If you have many folders this would take a long time as a manual process so a bulk add would make it that easier to do.

    2 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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17. Make Shared Excel files only editable in Excel online, not downloadable.

    Create an access level for Word and Excel files that allows the user to edit them online, but not download them to /upload a new version of them from their computer. Basically, online edit only.

    8 votes

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    1 comment  ·  Box for Office  ·  Delete…  ·  Admin →
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18. Automatically Save Attachments from Outlook Emails

    To be able to automatically save attachments from emails to specific Box folders (adding extensions to the filenames so as not to overwrite other files) from an Outlook group mailbox

    2 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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19. Co-admin should be able to login to other co-admin accounts and service accounts

    Box co-admin should have the ability to log into other co-admin accounts and application services accounts to manage content. Today, you rely on using Box APIs or the primary Box admin account. It would be more convenient for coadmins to use the Box webapp instead.

    17 votes

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    4 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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20. Box Capture File Name

    I want the file names of Box Capture pictures to be "date and time" instead of "date and sequential numbers", just like when shooting with the Box app.
    Example:
    Box Capture: "2021-01-11_001.jpg"
    Box (Take Photo or Video): "Image 2021-01-11 14.00.00.jpg"

    Currently, the file names conflict and the files become messed up order, especially when several people share a folder and take pictures.

    I would appreciate if you could improve it.
    Thanks.

    2 votes

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    not planned  ·  0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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