Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9996 results found
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Retain only recent versions of files
A lot of storage space is dedicated to old versions of files that will never be needed. We would like the ability to retain large number of versions of content in the short term, but to only keep few versions older than a year.
1 vote -
About Automate's sharing settings
If sharing for "Automate" is disabled in the admin console, please deactivate the "Sharing" setting.
1 vote -
The ability to merge PDFs in Box
We would like to request the ability to merge multiple PDFs in Box to achieve parity with Microsoft SharePoint Online and One Drive.
Merge and extract PDF files: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/merge-extract-pdf?view=o365-worldwide
4 votes -
Ability to Reassign Group Admin Permissions En Masse
Via the GUI, it would be great to be able to reassign group admin permissions to a user for multiple groups in bulk. Use case is one user is admin for many internal groups, they leave the org, and their admin role requires replacement.
6 votes -
I’d like the workflow error messages to include specific details about what the problem is.
Now that BoxAutomate has been released, I’m really excited about all the new possibilities it will unlock inside Box.
However, with the current specifications, when an error occurs in a workflow, a message is displayed, but it doesn’t tell us what exactly went wrong.
With things the way they are, it’s impossible for us to fix the workflow on our own. It’s like being told, “Something’s broken… somewhere… good luck!”
To enable users to fix errors by themselves, we’d like the error messages to clearly specify the detailed points where the problem occursワークフローでエラーが発生した場合、メッセージが表示されるが、具体的にどこが問題なのかが分からないです。
これではワークフローを自分たちで修正することもできません。
ユーザーが自分でエラーを直せるように、エラーメッセージには詳細なポイントを明記してほしいと考えています。1 vote -
Increase Multi-Document Querying Limitations from 10
The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.
16 votes -
Hubs permission model should be more granular
Currently in the Box Hubs Beta, all collaborators invited into a Hub receive the "Viewer" permission on files and folders linked in the Hub. This does not allow for Hub content to be view-only and block downloading of content. Alternative methods of managing this such as rolling out classification policies would not be scalable as Hubs usage grows. It would be great if Hubs collaboration could be more granular and there was an ability to invite users or groups into a Hub with other permissions such as "Previewer" so they are more restricted on what they can do after accessing…
151 votesThis feature is under consideration
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Feature Request: Increase Prompt Length Limit for AI Ask Prompt API
Hi Box Team,
We are using the AI Ask Prompt API (post-ai-askprompt), and the current 10,000-character prompt length limit is proving to be too restrictive for practical AI use cases.
Reference: https://developer.box.com/reference/post-ai-askprompt
Many scenarios—such as working with long documents, adding sufficient context, or giving detailed instructions—require longer prompts. With the current limit, important context must be truncated, which often reduces response quality.
Request: Increase the maximum prompt length
Expanding this limit would significantly improve the usability and value of Box AI for developers and enterprise workflows.
Thank you for considering this feedback.
3 votes -
Export objects from Box Canvas
It has become very convenient to be able to export the entire Box Canvas as a PNG file.
However, it would be even more useful if individual objects on the Canvas could be copied and pasted into PowerPoint as separate objects.
Box Canvas上のオブジェクトをエクスポート
Box Canvasの画面全体をPNG形式でエクスポートできるようになり大変便利になりましたが、
PowerPointに各オブジェクトとしてコピー・ペーストできると更に便利です。11 votes -
We would like the "Share" UI for web collaboration to be improved.
Currently, the options for inviting users and generating a shared link are on the same screen, which can be confusing for users.
Please separate the invitation and shared link issuance into clearly distinct screens.
Webからコラボレーションする際の「共有」のUIを改善して欲しい
招待と共有リンクが同じ画面のため、ユーザーが混乱しやすいです。
招待と共有リンクの発行をはっきりと区別した画面にして欲しいです。11 votes -
The locking feature in Box for Microsoft Office
Collaborative editing is convenient, but there is a need to prevent others from making edits while someone is making important changes. In Box for Microsoft Office, I would like a feature that allows me to explicitly lock a document while I am editing it, in order to prevent editing conflicts or unintended overwrites by other users during collaborative editing.
共同編集は便利ですが、誰かが重要な修正をしている間は他の人の編集を防ぎたいというニーズがあります。
Box for MicrosftOfficeで共同編集中に、他のユーザーによる編集競合や意図しない上書きを防ぐため、自分が編集しているときは明示的にロックできる機能が欲しいです。11 votes -
Allow for Duplication of Automate Workflows and Creation of Automate Templates
Currently, Relay has the ability to duplicate workflows, but Automate does not. We can also create templates for Relay workflows, but not for Automate. Automate should have the same capabilities.
1 vote -
AI Summarize document content capability for Signers
Hi Box Team,
We would love to see Box AI integrated directly into the Box Sign experience for signers.
Currently, if an executive or legal rep wants to summarize a contract or check key terms before signing, they have to download the document and upload it to a separate AI tool. This creates extra steps and pulls them entirely out of the Box ecosystem.
Bringing Box AI into the signer view would allow users to securely review documents without leaving the workflow. It would also help Box Sign match industry standards set by platforms like DocuSign, where native AI review…
1 vote -
Enable external users to have Editor or Co-Owner permissions
External users can only be given Viewer permissions which limits the functionality of Hubs. It would be useful if they could have Editor or Co-Owner permissions just like they can for folders.
1 vote -
I would like to have sequential audio playback for audio files in the same folder (like a playlist)
I would like a feature where audio files that are in the same folder to automatically reproduce one after the other without having to start each one everytime (like a playlist)
1 vote -
Regarding the use of apps in mobile apps
I would like to be able to use "Apps" in the mobile app.
1 vote -
Enable Deep Research Mode for Box AI Hubs
<Current Observation>
Box AI Hubs provides fast responses, which is great. However, for complex queries, users sometimes need more comprehensive and well-rounded answers.<Suggestion>
It would be helpful to have an optional "Deep Research" mode, similar to ChatGPT's approach, where the system takes more time (even up to 30 minutes) to review all relevant files in the Hub and generate a deeper, more thorough response.
This feature would make Box AI Hubs significantly more useful for detailed research and decision-making.<タイトル>
Box AI HubsにDeep Researchモードを追加してほしい<現状の課題>
Box AI Hubsは回答生成が速く便利ですが、複雑な質問に対しては、より総合的で深い回答が求められる場合があります。<改善要望>
ChatGPTの「Deep Research」モードのように、時間がかかっても（例：30分程度）、Hub内の関連ファイルをより広く確認し、深い回答を生成するオプションがあると非常に助かります。
この機能により、Box AI Hubsは詳細な調査や意思決定において、さらに有用になると思います。4 votes -
Metadata Taxonomy Searches MCP Server
We use taxonomy fields in some of our metadata templates. Using Claude.ai to access our data via the Box MCP Server we are unable to search taxonomy metadata fields. Enabling this would be very helpful for our use case. Thank you.
2 votesI'd love to hear more about this. Would you be willing to jump on a quick call to discuss this use case further? Here is a link to my calendar:
https://calendar.app.google/NMXrGp4Nr1Do2qYz7
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Embedded Widget wont load on my website if third-party cookies are blocked in the browser
Recent changes by Box have made the embedded Widget I have been using for years useless. None of my clients allow third-party cookies by their browsers. They have been uploading files to me for years but now must "grant access" and approve cookies by Box, sometimes a four-step process to get access via the Widget on my website. Not workable. Will use a One-Drive link to solve, but disappointed. Your support team suggested I send my issue to you.
1 vote -
The number of entries in the view and graph do not match.
I would like the specifications to be changed so that the total number of entries in the view and the graph match.
1 voteBlank values are not counted in chart aggregates. This is by design.
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