Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10105 results found
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Improved LFO operation stability
There was a case where the upload process failed due to an error in LFO internal processing. We request the implementation of measures to improve the stability of LFO processing.
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LFO内部処理のエラーによりアップロード処理が失敗したケースがありました。LFO処理の安定性向上施策の実施を希望します。4 votes -
Display of account name when approval task or Box Relay creator user is deleted
After an account is deleted, the user who created an approval task is displayed as "Previous Collaborator," making it impossible to verify the approval status at that time. Please change this so that the username from that time continues to be displayed even after the account is deleted.
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アカウント削除後に承認タスクを作成したユーザが「以前のコラボレータ」と表示されてしまい、当時の承認状況を確認できないため、アカウント削除後も当時のユーザ名が表示され続けるよう変更してください。7 votes -
About the inconvenience of Explorer-style display
When I open a folder and find that it doesn’t contain what I’m looking for, I press Backspace to return to the parent folder. However, in Explorer view, the folder I just opened ends up hidden just above the visible area. This is extremely inconvenient.
Why does the system place the folder I just opened in a position where it’s hidden above? It would make sense to keep the previous window state as it was, or at least move the recently opened folder to the top of the visible list. But hiding it above makes no sense at all. Please…1 vote -
Update Box AI Studio configuration
Update AI Studio configuration in the admin console to be consistent with other AI features and features in Box to have the option for Enable for all, Disable for all, Enable for specific users, and disable for specific users
6 votes -
Custom Branding - Embeddable Box AI for Hubs
Please add custom branding options to the new Embed Hub / AI Chat Widget feature. Creating simple hub-grounded chatbots that can be embedded in intranet sites are powerful but for some customers require that they can control the branding like text and colors to stay within guidelines, for instance: instead of the default "Welcome to Box AI" text and logo.
Feature: https://support.box.com/hc/en-us/articles/46740710883859-Embeddable-Box-AI-for-Hubs-Q-A
7 votes -
Desktop App
Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit…3 votes -
Zones assigned on folder instead of user
Hi Team,
I have a customer who is interested in folder level zones assignment instead of folder owner. They are currently using the service accounts for each zones and sharing the content that way but customer ideally wants it to be folder based (ie. one user to have folders associated with different zones since their lawyers work with content across multiple regions).Is there perhaps something coming to the roadmap?
2 votes -
Enhanced Granular Access Controls for External Collaborators
Current Limitation:
- Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
- No ability to create differentiated access rules for trusted partners or affiliated organizationsProposed Feature:
Implement a multi-tier external collaboration access control system that allows:
1. Configurable access duration and permissions based on organizational relationship
2. Ability to create exception groups with extended or permanent access
3. Granular control to distinguish between:
- Completely external users (standard 30-day restriction)
- Trusted partners/affiliated organizations (customizable access duration)
- Specific trusted domains with distinct access rulesUse Case Example:
An organization wants…4 votes -
Internal links to documents for collaboration
We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to…
2 votes -
transcription feature
I would like to request a transcription feature for audio and video files.
1 vote -
Fix keyword search
I'm trying to search content of the docs by keywords but it shows blank page. It only works when you search from "everywhere". Please fix this.
1 vote -
Enabling Document Tab creation in a Box G Doc.
Currently when creating a GDoc from box there is no ability to create Document Tabs, and it advises to save the doc as a GDoc, which is technically already the file format. Can this feature be enabled? It would be useful for project management without our company.
1 vote -
Is it possible to upload a document in box that has links to folders within Box
I would like to know is it possible to create a document that has URLS that connect to other folders within my box tenant, or within my folder structure?
2 votes -
More user-controlled settings (organizational and other)
Allow users to set default sorting method. E.g., I can choose to have files always appear in alphabetical order.
Furthermore, allow users any controls they would have with a regular file explorer. I genuinely don't understand why my workplace wants me to use Box: File Explorer But Worse Somehow™
Let users control their UI. It was reality a mere decade ago and now every company tries to obscure choice beyond reason. It's frustrating. We want our controls back.2 votes -
It would be useful to be able to exclude certain users (such as Admins) from the Notifications (specifically for downloads) so that the user
It would be useful to be able to exclude certain users (such as Admins) from the Notifications (specifically for downloads) so that the user does not get a notice. Example use case is in a DLP investigation or tools used, triggers a notice which we may not want visible to that end user.
1 vote -
Request for improvement of the event where the cell date is different when previewing an Excel file
In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
This event is described below.Introducing Box Preview – Box Support
https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview“Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”
…
5 votes -
Addition of Hong Kong Region
Some customers expanding their business in China or neighboring regions require a local data center for operational and compliance reasons. Adding a Hong Kong region would potentially broaden both customer usage and our proposal opportunities in these markets.
1 vote -
Cross-search across multiple Hubs
Desired Capability:
Enable searching across multiple Box Hubs simultaneously.Goal:
To reduce the effort required for users to manually select specific Hubs, streamlining the search experience.4 votes -
Request to automate shared link generation upon file upload
A customer regularly uploads files into multiple folders (with different locations and hierarchy levels) and then has to generate a shared link for each file. Currently, they need to create each link manually, which is quite time-consuming.
It would be very helpful if features such as Relay could automate this process by automatically generating shared links for uploaded files and sending notifications with created links
1 vote -
Support streaming uploads or appendable upload sessions (unknown final size)
I have a use case where data is generated continuously (sensor readings). I want to build a file in Box by streaming bytes over time and then finalizing the file when the session ends.
Currently, Box’s chunked upload API requires specifying a file_size up front and mandates a fixed total in each Content-Range header. This prevents uploading content when the final size is not known at the start of the session.
Request:
Add support for a streaming or appendable upload workflow, where:- A client can create an upload session without knowing the final file size
- Chunks can be uploaded incrementally…
1 vote
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