9736 results found

1. Strikethrough check boxes!!

   PLEASE bring back strikethrough checkboxes for Box Note!! New change makes it more difficult to see which items have been completed -- especially for anyone with vision problems or those using computers/monitors with lower contrast

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   1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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2. Cannot permanently delete a file with a retention policy before its expiration date (immediately)

   Please enable immediate deletion for files that have a retention policy set for a specific period.

   Additionally, there is an issue where files remain accessible via shared links until the retention policy period expires, so we would like to request implementation of a feature that disables shared links for items that meet specific conditions.
   ＝＝＝
   特定期間のリテンションポリシーが設定されたファイルに対し、即時削除が行なえるようにしてください。
   また、リテンションポリシーの期間満了までの間、共有リンクからアクセスできてしまう問題が発生していますので、特定の条件をもとに条件を満たしたアイテムの共有リンクを無効化する機能の実装を希望します。

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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3. Filter on multiple text values in text data type

   Currently, a metadata field needs to already be a multiselect to use the Match Any to allow form multiple match cases for a given metadata field. If the data type is a text field you and only match on one value.

   Essential, we would like to be able to create an OR conditional match on multiple values for a text field when querying metadata in a Box App View.

   4 votes

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   gathering feedback  ·  1 comment  ·  Box Apps  ·  Delete…  ·  Admin →
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4. Make it more clear to a user when they invite a company domain that does not have a Box account

   Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).

   The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we came up with an ask to make it more apparent that when a user types in a company email into the share modal, it is more clear that they are inviting an email address with a company domain that is not associated with an existing Box account or group. If there could be more than just the 'External User' globe next to the email once you finish typing it in (like a popup message they need to click through) that would suffice for making it clear a user is inviting an email address without a Box account.

   Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).

   The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we… more

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   0 comments  ·  Web App  ·  Edit…  ·  Delete…  ·  Admin →
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5. Box for Mobile - Media Auto-Player

   It would be beneficial if there was a “music player” type feature of Box that would play through a folder with music / media tracks, as opposed to having to preview and play these one-by-one.

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   0 comments  ·  Mobile  ·  Edit…  ·  Delete…  ·  Admin →
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6. langauage

   the language display is still in japanese even though i already set it to english at login page

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Enable longer retention policies (Specifically 150 yr policy option)

   At USAA life Insurance we have many documents that need a longer retention policy of 150yrs and the longest you have available is 50 yrs. We have 2 million documents that we cannot apply a policy to because of this issue.

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   0 comments  ·  Governance  ·  Delete…  ·  Admin →
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8. Ability to Toggle AI Autofill on Folders via API

   AI Autofill can only be enabled on folders through the Box UI. Having an API endpoint to enable AI Autofill at the folder level so it can be automated during folder provisioning would save a lot of time.

   In our use case, a Salesforce Flow creates a Box folder structure, applies metadata templates, and configures cascade policies. Being able to toggle AI Autofill via API would allow the entire process to run end-to-end without manual steps and avoid maintaining custom AI Extract + metadata upload automation as a workaround.

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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9. About the Behavior of the iOS Version of Box for Microsoft Teams

   When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.

   Current behavior:
   
   When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
   Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and is already shared with the chat recipient for collaboration.

   (Regarding the above improvement request, we have contacted both Box and Microsoft as a support issue. Although both parties recognize it as a problem that should be addressed, it has not been resolved, which is why we are submitting it here.)

   <<<以下日本語>>>
   iOS版のTeamsのチャットにBoxから「ファイルをアップロード」でファイル添付しメッセージを送信した場合も、送信後のメッセージにファイルが添付されて表示されてほしい。
   現状：上記操作を行なった場合、送信後のメッセージには添付したファイルは表示されず、アップロードした側にはチャット相手がファイルのコラボレーションを承諾した旨のメール通知が来るが、チャット相手には何も通知がなく、「すべてのファイル」配下にファイルが表示される。なお、Box上ではMicrosoft Teams Chat Filesフォルダにファイルがアップロードされており、チャット相手にコラボレーションされている状態になっている。
   (上記改善提案について、Box社、Microsoft社両方に障害対応として依頼しているが、対処すべき障害と認識されていても、改善されないためこちらに送信した)

   When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.

   Current behavior:
   
   When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
   Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and… more

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   0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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10. Expired Shared Link lookup for Admins

    Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link.

    Many times, users are reaching out to Technical Support because a Shared Link is Expired.

    Key Features:
    -Provide ability to enter an Expired shared link (standard or vanity URL)
    -Information returned after searching:
    -File/folder name
    -File/folder owner
    -File/folder location (Owner -> Folder hierarchy)
    -Status (whether the file/folder has been deleted or not)
    -Admin-level 'delete' (ability for the admin to delete the file on the spot)

    CSM filing on behalf of customer

    13 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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11. Desktop App

    Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.

    Key features
    1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
    2. Instant previews and content summaries for documents, PDFs, images, and presentations
    3. Direct file actions: move, copy, rename, delete, share, and bulk operations
    4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
    5. Permission-aware UI with activity feed and audit logs
    6. Connectors for other cloud providers and APIs for extensibility

    Business value
    1. Faster file discovery and management, lowering time-to-find
    2. Differentiates Box, supporting retention and upsell opportunities
    3. Reduces support tickets and enhances collaboration

    Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.

    Key features
    1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
    2. Instant previews and content summaries for documents, PDFs, images, and presentations
    3. Direct file actions: move, copy, rename, delete, share, and bulk operations
    4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
    5. Permission-aware UI with activity feed and audit… more

    2 votes

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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12. Share Box Forms with co-owners

    Can you enable the ability to share a Box Form with another user as a co-owner or editor?

    For example, if I create a Form, and then leave the company, a co-owner could still use it or make edits.

    16 votes

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    on roadmap  ·  1 comment  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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13. Box Forms - Ability to add pictures to the checkbox options

    Please add the ability to add an image to the checkbox options. See attached image of MS Forms feature for reference.

    •  

    4 votes

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    under consideration  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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14. Display image size (width x height) on Box Drive

    I would like to see the width and height dimensions of image files on Box Drive.

    14 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Metadata attribute update

    As the increased use of metadata becomes popular, it would be great to have updates attributes in the metadata templates automatically update in the file requests/ forms or metadata options where they are being used.

    Currently, in files requests and forms the metadata templates needs to be manually updated in the designated forms, which can be hard to track.

    Request: metadata updates to attributes to be dynamically updated in their embedded/ functionality locations

    •  

    1 vote

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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16. Internal links to documents for collaboration

    We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to the actual document rather than a copy of the document? The link would follow existing permissions.

    We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link… more

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Toggle for automatically opening documents in a new tab

    Either allowing Right Click on suggested search bar results or creating a toggle where clicking a document/picture/file/etc opens it in a new tab instead of on the current tab. I am SO tired of hitting the back arrow/duplicating pages when I need to open more than one document at a time

    4 votes

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    0 comments  ·  New UI  ·  Delete…  ·  Admin →
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18. Passwordless Authentication

    Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
    Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.

    For SMS or Authenticator app authentication,
    requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).

    Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to OTP. It would be preferable if this became available.
    OTP: Entering the 6-digit OTP displayed in the Authenticator app on the device you want to log in from.
    Number Matching: Entering the 2-digit number displayed on the device you want to log in from into the Authenticator app.

    Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
    Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.

    For SMS or Authenticator app authentication,
    requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).

    Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to… more

    1 vote

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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19. Box Hubs Inherited Permissions

    The ability to set up a hub that inherits the permissions of the folders/files added. When creating a Hub to have the ability to decide (using a toggle) if content in the Hub should inherit existing permissions or have new permissions granted.

    88 votes

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    4 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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    on roadmap  ·  AdminAnonymous (Admin, Box) responded

    This feature is on our roadmap.

20. DOWNLOAD DELETED FILE

    Would like the option to download a deleted file instead on Restoring it. I would like to be able to download to my downloads folder instead of just restoring the file to its original location.

    5 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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