Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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824 results found
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I'd like the trash bin status to be reverted to the previous specification.
Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
Please refer to the attached image for the previous state.11 votes -
Notification for reading text over 2MB with AI
Please make it so that a notification appears when loading text larger than 2MB in Box AI.
When the text is over 2MB, the necessary information may not be fully read, resulting in incomplete responses and potentially acquiring incorrect information.-in Japanese-
Box AIで2MB以上のテキストを読み込む場合には通知が出るようにしてほしい。
テキストが2MB以上のときに必要な情報が読み切れておらず、回答として不足している場合があり、誤った情報を取得してしまう。1 vote -
We want a notification function for end users on the Box home screen
When rolling out new features or raising awareness, it's useful to be able to prominently notify end users on Box.
Boxのトップ画面で、エンドユーザーへのお知らせ機能が欲しい
新機能の展開や注意喚起の際に、エンドユーザーに向けてBox上で目立つ形でお知らせを載せられると便利です。
8 votes -
Carbon footprint
As a customer, can you help me understand what the carbon footprint is of our storage? We are doing a carbon footprinting analysis for our own operations and would be helpful if you have that as an output. Thanks!
6 votes -
Request for additional notification settings for BoxDrive
Is it possible to add a setting that periodically sends pop-up notifications when something is on hold or when there is a synchronization error? (It would be ideal to be able to select ON/OFF)
2 votes -
Invite Collabs Pop-Up: Add Optional 'Send notification?' Checkbox
Currently in Box, when a user uses the Invite Collaborators pop-up to invite someone to a folder, an invitation email is always generated for the recipient. This is good in some scenarios, but creates a lot of email noise in many other situations where the inviter really doesn't want the recipient to receive an email notification.
Google Drive provides a 'Notify user?' checkbox on their 'invite' pop-up that allows you to 'silently' add the recipient to a folder without sending them an email notification.
Request: Add 'notify users?' checkbox to the invite collabs pop-up
0 votesThis is not currently planned for development. We will consider this with additional customer demand.
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0 votes
This is not currently planned. We will let you know if anything changes.
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Account Creation Notification: When new users are added, email admins => unclear wording and missing feature
When a new account is created, notifications should not go to all admins. Admin should have the choice to select who gets the notification (all Admins, main admin, co-admins, specific co-admin)
Most large organizations have co-admins assigned to monitor created users, to support / track and managed account creation and tie it to SSO or internal helpdesk processes.
3 votes -
Disable shared link expiration notifications
This unstoppable auto-notification [for shared link expiration], specifically, is the worst. While we are a fairly small firm, we use Box pretty extensively and we use shared links pretty extensively. All of our shared links automatically expire. As a result, my inbox is continuously inundated with this notification (we’re talking nearly 100, each day). I don’t have the time to look at each and review them. I don’t know if anyone could ever actually have the time to review them and make any kind of meaningful decision or conclusion based on, what is effectively, spam. With no way to…
3 votes -
We are eager for an improvement that shows the entire file path from a notification.
Box has become so popular that on some days I get what seems like 50 notifications. Unfortunately, most of the notifications will show a new or modified filename and a shortened path name - the combination of which doesn't allow us to figure out what project is associated with the notification.
This request is for all Box notifications to show the full path in their email instead of using /.../ to abbreviate any parts of the full path.2 votes -
Box Drive Notification
It would be nice to have a feature we can use to notify end users of the restriction to upload files at the root level in Box Drive. Right now we are depending on sync errors which can be easily dismissed by non technical users and I believe if a message was clearly displayed of the restriction It would cause less confusion and create a better user experience.
2 votes -
Lock a file being accessed with Office Online
Enforce a notification or a dialog that the file is currently lock by another user. Currently, even though the file is locked it is still editable online.
10 votes -
Comments and notifications for @ mentions
When @ mentioning a colleague in a document, the email notification not only reaches the recipient, but also all colleagues who are shared in the folder. How can that be changed? Greetings and thanks
3 votes -
Notification when outbound collaboration is blocked by collaboration whitelist
When outbound collaboration is restricted by Box Governance's collaboration whitelist, folder invitations addressed to our managed users from users outside the whitelist will be blocked.
If the source of the invitation is a legitimate business partner, the company user must ask the administrator to add the domain to the whitelist, but the company user receiving the invitation has no way of knowing that it has been blocked.
Thus, the application does not occur, and many collaboration opportunities are lost without being noticed.
(The invitee will receive an error message, but only a handful of Box professionals will understand the message…1 vote -
Indicators / Progress Bar for Large Folder Operations (Moves, Ownership Transfers, Delete, Copy)
When doing a move of a large folder or changing the owner of a large folder, users often receive a 'this may take some time' banner notification in the webapp, but that quickly disappears and the user is left wondering... "so...has it finished fully yet?"
REQUEST: Have more indicators (progress bar, e-mail updates, etc.) of progress in the operation, especially for folder moves/ownership transfers.
Example: In our mobile apps, we provide a 'job manager' that shows the user progress when they're performing various actions.
69 votesThis is not planned in the near future due to other higher priority initiatives.
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Need to get all the activity logs listed in the notification email
We want to get notification for each activity in the body of the email because sometimes some of the actions are not displayed, and "view all" button is displayed instead.
0 votes -
Bulk API support
It would be great if we have a bulk API option. I would like to pass in the list of entity ids(could be files, folders users etc) and get back the results. This will reduce the number of api calls we do to get all the information.
We try to manage client's storage accounts and the main problem is with rate limiting for a large clients.
Implementation can vary, either limit the response size or provide an ack id and developers can poll for the id and get the data back once the api is ready to spit out the…
25 votesThank you for the suggestion. This is an interesting idea but not one we currently have on the roadmap. In the mean time, you can apply techniques such as caching (i.e. fetch what you need once for a session and keep it in local storage) to reduce round-trips, and the use the ?fields query string parameter to request only the minimal set of fields you need, which can reduce API response times.
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Group members notification of Folder/File sharing
When adding a new user in a group. Notify the user of the group folder access.
Add the User to the Group 1, If Group 1 have access to Folder A and Folder B.
Notify the user of his new access to Folder A and Folder B.Share Folder C with group 1. Inform Group 1 users of their new access to Folder C.
3 votes -
Add sender's email address to the "Mail All" collaborators functionality.
Currently when a notification is sent via email through "Mail All" collaborators function, it does not include an email to the person who created the notification. It would be beneficial to add the sender's email address to this notification process for documentation purposes and validation. When the creator does not receive the email, they are reliant on other parties to forward the notification, which is not efficient.
4 votes -
When changing the notification settings for a folder with permissions below viewer/uploader, an error message is displayed.
When changing the notification settings for a folder with permissions below viewer/uploader, an error message is displayed.
When you invite an external collaborator with viewer/uploader or lower permissions, an error message appears when the external collaborator tries to change the notification settings for the folder, causing confusion.
We want you to not see an error every time you change your email notification settings.(和訳：)
ビューア/アップローダ以下の権限でフォルダの通知設定を変更するとエラーメッセージが表示されてしまいます。
外部コラボレータをビューア/アップローダ以下の権限で招待をした際に外部コラボレータがフォルダの通知設定を変更しようとした際にエラーが表示されてしまうため混乱を招いています。
メール通知設定を変更するたびにエラーが表示されないようにしてほしいです。1 vote
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