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834 results found

  1. Request for additional notification settings for BoxDrive

    Is it possible to add a setting that periodically sends pop-up notifications when something is on hold or when there is a synchronization error? (It would be ideal to be able to select ON/OFF)

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  2. Seamless Sign On - Box Drive

    Like OneDrive, we want the ability for the box drive client to seamlessly sign into box without any user integration at login. This will benefit;
    - VDI users
    - Hot desk users
    - Students (e.g. lab machines)
    - First time logon for staff allocated devices

    We understand this won't work for everybody but we to SSO to box via Azure AD and all of our 7,500 managed devices are joined to both on-premises AD and Azure AD. In fact we're starting have a slow migration to pure Azure AD.

    This has stopped any large scale rollout and we have seen…

    56 votes

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    not planned  ·  3 comments  ·  Box Drive  ·  Admin →
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  3. Account Creation Notification: When new users are added, email admins => unclear wording and missing feature

    When a new account is created, notifications should not go to all admins. Admin should have the choice to select who gets the notification (all Admins, main admin, co-admins, specific co-admin)

    Most large organizations have co-admins assigned to monitor created users, to support / track and managed account creation and tie it to SSO or internal helpdesk processes.

    3 votes

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  4. Carbon footprint

    As a customer, can you help me understand what the carbon footprint is of our storage? We are doing a carbon footprinting analysis for our own operations and would be helpful if you have that as an output. Thanks!

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  5. I'd like the trash bin status to be reverted to the previous specification.

    Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
    Please refer to the attached image for the previous state.

    11 votes

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    0 comments  ·  Governance  ·  Admin →
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  6. 0 votes

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    0 comments  ·  Web App  ·  Admin →
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    not planned  ·  dfisher responded

    This is not currently planned. We will let you know if anything changes.

  7. Retain completed tasks in the Notification CEnter

    We would like to find tasks completed by others in our Notifications Center. Right now, Tasks assigned to other users disappear from our list when the task is complete. We want to be able to see completed tasks.

    4 votes

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    1 comment  ·  Tasks  ·  Admin →
  8. We want a notification function for end users on the Box home screen

    When rolling out new features or raising awareness, it's useful to be able to prominently notify end users on Box.

    Boxのトップ画面で、エンドユーザーへのお知らせ機能が欲しい

    新機能の展開や注意喚起の際に、エンドユーザーに向けてBox上で目立つ形でお知らせを載せられると便利です。

    8 votes

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    0 comments  ·  New UI  ·  Admin →
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  9. Disable shared link expiration notifications

    This unstoppable auto-notification [for shared link expiration], specifically, is the worst. While we are a fairly small firm, we use Box pretty extensively and we use shared links pretty extensively. All of our shared links automatically expire. As a result, my inbox is continuously inundated with this notification (we’re talking nearly 100, each day). I don’t have the time to look at each and review them. I don’t know if anyone could ever actually have the time to review them and make any kind of meaningful decision or conclusion based on, what is effectively, spam. With no way to…

    3 votes

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  10. Disable integration email notification

    ForeScout currently has an integration setup with DocuSign to upload a copy of any completed PDFs to Box. When this occurs, we receive an email from DocuSign with the PDF attachment and also the below email from Box. This is the Docusign to Box integration. The email from Box does not provide detail around where the file was saved or a link to access it. Given that we have a rather high volume of these uploads, I was wondering if there was a way to disable email notifications like this.

    2 votes

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  11. We are eager for an improvement that shows the entire file path from a notification.

    Box has become so popular that on some days I get what seems like 50 notifications. Unfortunately, most of the notifications will show a new or modified filename and a shortened path name - the combination of which doesn't allow us to figure out what project is associated with the notification.
    This request is for all Box notifications to show the full path in their email instead of using /.../ to abbreviate any parts of the full path.

    2 votes

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  12. Lock a file being accessed with Office Online

    Enforce a notification or a dialog that the file is currently lock by another user. Currently, even though the file is locked it is still editable online.

    10 votes

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  13. Comments and notifications for @ mentions

    When @ mentioning a colleague in a document, the email notification not only reaches the recipient, but also all colleagues who are shared in the folder. How can that be changed? Greetings and thanks

    3 votes

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    0 comments  ·  Box Notes  ·  Admin →
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  14. Box Drive Notification

    It would be nice to have a feature we can use to notify end users of the restriction to upload files at the root level in Box Drive. Right now we are depending on sync errors which can be easily dismissed by non technical users and I believe if a message was clearly displayed of the restriction It would cause less confusion and create a better user experience.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  15. Indicators / Progress Bar for Large Folder Operations (Moves, Ownership Transfers, Delete, Copy)

    When doing a move of a large folder or changing the owner of a large folder, users often receive a 'this may take some time' banner notification in the webapp, but that quickly disappears and the user is left wondering... "so...has it finished fully yet?"

    REQUEST: Have more indicators (progress bar, e-mail updates, etc.) of progress in the operation, especially for folder moves/ownership transfers.

    Example: In our mobile apps, we provide a 'job manager' that shows the user progress when they're performing various actions.

    70 votes

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    9 comments  ·  Web App  ·  Admin →
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  16. Notification when outbound collaboration is blocked by collaboration whitelist

    When outbound collaboration is restricted by Box Governance's collaboration whitelist, folder invitations addressed to our managed users from users outside the whitelist will be blocked.
    If the source of the invitation is a legitimate business partner, the company user must ask the administrator to add the domain to the whitelist, but the company user receiving the invitation has no way of knowing that it has been blocked.
    Thus, the application does not occur, and many collaboration opportunities are lost without being noticed.
    (The invitee will receive an error message, but only a handful of Box professionals will understand the message…

    1 vote

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    0 comments  ·  Governance  ·  Admin →
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  17. Scheduled relay task

    Add a Time field with time zone to send a notification in Box Relay. Currently scheduled events can only be set at the date level.

    9 votes

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    0 comments  ·  Workflow  ·  Admin →
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  18. Bulk API support

    It would be great if we have a bulk API option. I would like to pass in the list of entity ids(could be files, folders users etc) and get back the results. This will reduce the number of api calls we do to get all the information.

    We try to manage client's storage accounts and the main problem is with rate limiting for a large clients.

    Implementation can vary, either limit the response size or provide an ack id and developers can poll for the id and get the data back once the api is ready to spit out the…

    25 votes

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    Thank you for the suggestion. This is an interesting idea but not one we currently have on the roadmap. In the mean time, you can apply techniques such as caching (i.e. fetch what you need once for a session and keep it in local storage) to reduce round-trips, and the use the ?fields query string parameter to request only the minimal set of fields you need, which can reduce API response times.

  19. Need to get all the activity logs listed in the notification email

    We want to get notification for each activity in the body of the email because sometimes some of the actions are not displayed, and "view all" button is displayed instead.

    0 votes

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    not planned  ·  0 comments  ·  Web App  ·  Admin →
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  20. Group members notification of Folder/File sharing

    When adding a new user in a group. Notify the user of the group folder access.

    Add the User to the Group 1, If Group 1 have access to Folder A and Folder B.
    Notify the user of his new access to Folder A and Folder B.

    Share Folder C with group 1. Inform Group 1 users of their new access to Folder C.

    3 votes

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