Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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910 results found
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Box Drive folders should automatically refresh when you open them.
When you open a folder in Box Drive, it should automatically refresh that folder. There's no scenario where you're opening a folder and you WANT an older version of it. If you're opening it, you intend to interact with it somehow, and in order to do so effectively you must have the most up to date version of its contents. Manually refreshing is tedious.
4 votes -
Collaborator files from Box Drive not showing up on Box.com
Ever since we updated our systems to macOS Ventura we've encountered many issues with Box Drive, now we are not seeing files from other collaborators that they report to have synced showing up on other peoples Drive or on Box.com at all. Box Drive has become unreliable lately, and users are being forced to manually upload files via desktop to ensure their files sync. Please fix!
1 vote -
Trigger a Box error when insufficient permissions to open a file in Box Drive
Right now, if you attempt to open a file from your Box Drive that you do not have download permissions to, it will throw a local application error and not a Box error indicating a permission issue.
From the end user perspective, this would indicate there was something wrong with this file or Box Drive failed to open.
3 votes -
Box Drive - All files organization
Box Drive does not currently allow for organization of your All Files folder.
To reorganize or move folders on this screen, it actively moves the folders, which isn't always possible. Due to different staff members requiring access to only portions of each folder, we cannot bunch together certain folders that would otherwise belong together.
For the all files screen, Box should implement a way to label and organize folders for your own personal box, that does not affect where the files are located and how they are shared. There is a way to do this with the collections list on…
2 votes -
Ability to manually update a Box Drive version (menu option)
I would like to see version update added to the right-click menu of the app so that I can manually update when the latest version of BoxDrive is released.
Currently, Box Edit and Box Drive are designed to automatically update their versions, but depending on the user, the timing of implementation may be delayed or there may be cases where the version is not automatically updated.
In order to deal with this, we have to uninstall and reinstall the tool, which is very inconvenient.
Therefore, I would like to see version update added to the right-click menu of the app…8 votes -
Install Box Drive on Lenovo Thinkpads with a Ryzen processor
I am having trouble installing Box Drive on Lenovo ThinkPads with Ryzen processors.
1 vote -
Change in handling of file uploads in Box Drive
I would like Box Drive to treat an upload as an upload, not a copy, even if a file with the same hash value exists in the range to which I have access.
【日本語】
Box Driveでアップロードした場合に、アクセス権のある範囲に同じハッシュ値のファイルが存在していてもコピーではなく、アップロードとして扱われるようになってほしい2 votes -
Drag and drop files on Box Drive
I can't drag and drop to move a file as easily as on google drive
The all files folder should automatically expand when I plan to drop a file to move it to.1 vote -
Add verification question when moving files in Box Drive using File Explorer
In the web box.com environment moving folders or files is verified with a question. This is not the case using Box Drive and moiving files or folders using File Explorer.
A similar question as in box.com and if you delete files in Files Explorer should have been added for moving files in Box Drive. By accident root folder containing hundreds of GB may be moved and hidden into subfolders causing severe problems.
3 votes -
Admin-level alert notification on certain Box Drive permission errors
Users can create folders in Box Drive at the root level. In a closed folder taxonomy, the folder does not sync and fails with permission and/or problem item errors. If a user does not address the notification (or notifications are disabled), users can continue to create content in the unsynced folders. Icon overlays are also not reliable, so this will not be discovered until the content is lost due to hardware failure or software/OS reload. Consider alerting admins of these issues via the event stream or Shield-type alerts to prevent data loss, or disabling the creation of folders this way.
5 votes -
Shield alerting admins when users "download" from Box Drive
A customer is reporting difficulty using Box Shield’s Anomalous Download detection due to how downloads are currently defined when Box Drive is in use. Box Shield flags a “download” whenever a user expands or opens a folder in Box Drive. As a result, routine navigation actions are recorded as downloads, creating noise in the anomaly signals. The customer is asking whether anomalous download detection can be refined to trigger only on intentional file downloads (e.g., explicit download actions), rather than folder expansion or passive access via Box Drive.
1 vote -
Box Drive built with the new architecture to not move deleted files/folders to the local Recycle Bin
For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
・Folders with online status
・Folders with downloaded status
・Files with downloaded statusOne of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.We feel that the fact that…
14 votes -
Ability to view the contents of the login page on the login screen on Box Drive
Currently, the login page settings that exist in the tenant settings are only visible in the web browser, not in Box Drive.
Since many of our tenants use Box Drive, we would like to display the contents of the login page on the login screen on Box Drive as well.(In Japanese)
現在、テナント設定に存在するログインページ設定は、Webブラウザ上でのみ表示され、Box Driveには表示されません。
我々のテナントではBox Driveを利用しているユーザが多いため、Box Drive上のログイン画面にもログインページの内容を表示したい。2 votes -
SSO multi-zone assignment through Box Drive log in
We have an enterprise initiative to start leveraging Box drive through our file share migration to Box. The usage is expected to be high within our enterprise since we are working towards enabling Box as an enterprise level application. Since we are a global company, we have requirements regarding data residency and data location within Box. While Zones provide that functionality, through our testing we found the Zone assignment doesn't change when the login is initiated from Box Drive, it only changes when you log through Web UI.
Although the workaround is pretty obvious and have people log in through…2 votes -
347 votes
We are currently not planning to implement this feature and will continue to prevent all Box Drive results from appearing in Explorer/Finder searches.
Box Drive does not download the all of the metadata (File name, folder structure, etc.) of your Box content. Instead, it is downloaded on demand and then evicted when it is no longer relevant. This eviction process is not visible to users and it is not easily predictable. This would cause the search results in Explorer/Finder to be inconsistent for users – sometimes they would find a file and other times they may not if the metadata and file were evicted.
We have chosen not to download all of the metadata (and then keep it up to date with changes) as this can result in a large performance, storage and bandwidth tax which is not scalable – especially in environments where users interface with millions of files/folders.
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Adding more functionality of Box Drive enhancements into the Admin Console
My customer has deployed Box Drive out to most of their employees and it has been widely adopted across their organization. What they are now having trouble with is that there are security concerns when it comes to their employees having personal Drive accounts so they want to the functionality built in to Admin Console to force log out their users in Box Drive - as of right now many of the Admin functionality relate to Box Sync and Admins do not have the option to make changes on the Box Drive functionality
1 vote -
Increase the start-up speed of Box Drive. It is SOOO slow to start!
Every time I have to restart my computer it takes Box Drive a good 5-10 minutes to start. This is unacceptable for such a large enterprise like this. Even accessing my offline files cannot be done until Box Drive completely starts.
2 votes -
A snapshot of contents within a Box drive folder
Have you ever looked at a top-level Box folder and felt overwhelmed by the prospect of having to dig through and drill down to every sub-folder just to know what the contents are?
Do you get discouraged at the thought of looking for a single file that could possibly exist way down the rabbit hole of Box folders and sub-folders?
Would you rather have the ability to glance at a snapshot of an entire Box folder and all the sub-folders and files that exist within it?
A simple yet effective solution is a "tree directory" view. This is a feature…
93 votesThanks for the thoughtful suggestion (and mock-up!). At this time, it’s not planned, but we’ll keep this in mind for future enhancements to the product!
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Add "Sign in with Google" Option to Box Drive
For users who "Sign in with Google" to the Box Web App, it would also be helpful to have the option for Box Drive.
1 vote -
Directly link between box drive and box for outlook & box notes
Currently, Box for outlook can only access to box online which requires authentication each time which is not a smart process. Could we have box for outlook link directly to box drive to save and upload files instead? This will be more efficient for box drive users.
Also have the same issue with box notes. This cannot be accessed directly to/from box drive.
1 vote
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