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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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920 results found

  1. 58 votes

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    6 comments  ·  Box Drive  ·  Admin →
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  2. Box Drive - Prompt Users to Lock Files When Opening Files from Box Drive

    For Box Drive, it would be nice to have the option to lock files when you take them offline. For example, when a you choose "Make Available Offline", Box could prompt you with "Do you want to lock these offline files?" So, you remember to lock the files while you still have online access to the them.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  3. Allow users to manually prompt Box Drive upgrade from the Drive menu.

    If a user's machine is running, they will receive the prompt to upgrade to a new version, even if they are not actively using their machine. This will cause users to miss the upgrade prompt for 24 hours.

    We would ask that messaging is added to the Drive menu letting a user know that a "new version is available." If they click this, they will again receive the prompt to upgrade.

    1 vote

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  4. Change in handling of file uploads in Box Drive

    I would like Box Drive to treat an upload as an upload, not a copy, even if a file with the same hash value exists in the range to which I have access.

    【日本語】
    Box Driveでアップロードした場合に、アクセス権のある範囲に同じハッシュ値のファイルが存在していてもコピーではなく、アップロードとして扱われるようになってほしい

    2 votes

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    0 comments  ·  Workflow  ·  Admin →
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  5. Allow login to Box Drive from different Microsoft account

    It used to be possible to log into Box Drive from my work account whilst logged in as a different Microsoft user on the desktop. This has now stopped working and forces login via my desktop account. This means that Box Drive is now completely useless to me.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  6. Fix "missing" files bug in Box Drive

    Please fix the "missing" files bug with Box Drive which has been an issue for years. I'm honestly getting tired of having to tell my users to log out and log back in to clear app cache to fix the issue. It keeps happening after updates. I don't understand why this is so unreliable.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  7. Box Drive folders should automatically refresh when you open them.

    When you open a folder in Box Drive, it should automatically refresh that folder. There's no scenario where you're opening a folder and you WANT an older version of it. If you're opening it, you intend to interact with it somehow, and in order to do so effectively you must have the most up to date version of its contents. Manually refreshing is tedious.

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Drag and drop files on Box Drive

    I can't drag and drop to move a file as easily as on google drive
    The all files folder should automatically expand when I plan to drop a file to move it to.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  9. Collaborator files from Box Drive not showing up on Box.com

    Ever since we updated our systems to macOS Ventura we've encountered many issues with Box Drive, now we are not seeing files from other collaborators that they report to have synced showing up on other peoples Drive or on Box.com at all. Box Drive has become unreliable lately, and users are being forced to manually upload files via desktop to ensure their files sync. Please fix!

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  10. Box Drive built with the new architecture to not move deleted files/folders to the local Recycle Bin

    For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
    ・Folders with online status
    ・Folders with downloaded status
    ・Files with downloaded status

    One of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
    However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.

    We feel that the fact that…

    14 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  11. Ability to manually update a Box Drive version (menu option)

    I would like to see version update added to the right-click menu of the app so that I can manually update when the latest version of BoxDrive is released.

    Currently, Box Edit and Box Drive are designed to automatically update their versions, but depending on the user, the timing of implementation may be delayed or there may be cases where the version is not automatically updated.
    In order to deal with this, we have to uninstall and reinstall the tool, which is very inconvenient.
    Therefore, I would like to see version update added to the right-click menu of the app…

    8 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  12. Shield alerting admins when users "download" from Box Drive

    A customer is reporting difficulty using Box Shield’s Anomalous Download detection due to how downloads are currently defined when Box Drive is in use. Box Shield flags a “download” whenever a user expands or opens a folder in Box Drive. As a result, routine navigation actions are recorded as downloads, creating noise in the anomaly signals. The customer is asking whether anomalous download detection can be refined to trigger only on intentional file downloads (e.g., explicit download actions), rather than folder expansion or passive access via Box Drive.

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  13. Install Box Drive on Lenovo Thinkpads with a Ryzen processor

    I am having trouble installing Box Drive on Lenovo ThinkPads with Ryzen processors.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  14. Ability to view the contents of the login page on the login screen on Box Drive

    Currently, the login page settings that exist in the tenant settings are only visible in the web browser, not in Box Drive.
    Since many of our tenants use Box Drive, we would like to display the contents of the login page on the login screen on Box Drive as well.

    (In Japanese)
    現在、テナント設定に存在するログインページ設定は、Webブラウザ上でのみ表示され、Box Driveには表示されません。
    我々のテナントではBox Driveを利用しているユーザが多いため、Box Drive上のログイン画面にもログインページの内容を表示したい。

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  15. Adding more functionality of Box Drive enhancements into the Admin Console

    My customer has deployed Box Drive out to most of their employees and it has been widely adopted across their organization. What they are now having trouble with is that there are security concerns when it comes to their employees having personal Drive accounts so they want to the functionality built in to Admin Console to force log out their users in Box Drive - as of right now many of the Admin functionality relate to Box Sync and Admins do not have the option to make changes on the Box Drive functionality

    1 vote

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  16. Directly link between box drive and box for outlook & box notes

    Currently, Box for outlook can only access to box online which requires authentication each time which is not a smart process. Could we have box for outlook link directly to box drive to save and upload files instead? This will be more efficient for box drive users.

    Also have the same issue with box notes. This cannot be accessed directly to/from box drive.

    1 vote

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    1 comment  ·  Box Drive  ·  Admin →
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  17. Increase the start-up speed of Box Drive. It is SOOO slow to start!

    Every time I have to restart my computer it takes Box Drive a good 5-10 minutes to start. This is unacceptable for such a large enterprise like this. Even accessing my offline files cannot be done until Box Drive completely starts.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  18. Admin-level alert notification on certain Box Drive permission errors

    Users can create folders in Box Drive at the root level. In a closed folder taxonomy, the folder does not sync and fails with permission and/or problem item errors. If a user does not address the notification (or notifications are disabled), users can continue to create content in the unsynced folders. Icon overlays are also not reliable, so this will not be discovered until the content is lost due to hardware failure or software/OS reload. Consider alerting admins of these issues via the event stream or Shield-type alerts to prevent data loss, or disabling the creation of folders this way.

    5 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  19. 347 votes

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    87 comments  ·  Box Drive  ·  Admin →
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    not planned  ·  Anonymous responded

    We are currently not planning to implement this feature and will continue to prevent all Box Drive results from appearing in Explorer/Finder searches.

    Box Drive does not download the all of the metadata (File name, folder structure, etc.) of your Box content. Instead, it is downloaded on demand and then evicted when it is no longer relevant. This eviction process is not visible to users and it is not easily predictable. This would cause the search results in Explorer/Finder to be inconsistent for users – sometimes they would find a file and other times they may not if the metadata and file were evicted.

    We have chosen not to download all of the metadata (and then keep it up to date with changes) as this can result in a large performance, storage and bandwidth tax which is not scalable – especially in environments where users interface with millions of files/folders.

  20. SSO multi-zone assignment through Box Drive log in

    We have an enterprise initiative to start leveraging Box drive through our file share migration to Box. The usage is expected to be high within our enterprise since we are working towards enabling Box as an enterprise level application. Since we are a global company, we have requirements regarding data residency and data location within Box. While Zones provide that functionality, through our testing we found the Zone assignment doesn't change when the login is initiated from Box Drive, it only changes when you log through Web UI.
    Although the workaround is pretty obvious and have people log in through…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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