5479 results found

1. Reduce Box Drive log file size on admin device

   Box Drive logs take up over 35GB in four days. If possible, it would be great to either purge old logs or compress them so they don't take up as much space on the local HD.

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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2. Box Drive Conflict Handling: Save Edits to Conflict Copies Instead of Overwriting

   Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

   Current behavior:

   1. User A opens and edits file X without lock via Box Drive.
   2. User B opens and edits file X without lock via Box Drive.
   3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
   4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
   5. User A saves file X again while keeping it open. Upload the changes as version 3 to file X

   Behavior we want:

   1. User A opens and edits file X without lock via Box Drive.
   2. User B opens and edits file X without lock via Box Drive.
   3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
   4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
   5. User A saves file X again while keeping it open. Upload the changes as version 2 to the conflict copy 'file X (email address).

   Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

   Current behavior:

   1. User A opens and edits file X without lock via Box Drive.
   2. User B opens and edits file X without lock via Box Drive.
   3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
   4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email… more
   2 votes

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   0 comments  ·  Delete…  ·  Admin →
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3. Allow users to save column width settings in folder view (Box Web and Box Drive)

   Description:
   Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
   This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
   Feature Request:

   Enable users to save their preferred column widths in folder views.
   Apply saved settings persistently across sessions and folders.
   Optionally allow administrators to set default column widths for their organization.

   This feature would greatly improve usability and efficiency for many Box users.

   Description:
   Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
   This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
   Feature Request:

   Enable users to save their preferred column widths in folder views.
   Apply saved settings persistently across sessions and folders.
   Optionally allow… more

   4 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Box Drive Install - Convert Synced Files/Folder to Marked for Offline

   After installing Box Drive, the items that were previously synchronized with Box Sync should marked for offline. It is a disincentive for my team to have to resync all these folders. Additionally, the synced link on the web interface does not seem to serve a purpose since it does not reflect the items now marked for offline.

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   not planned  ·  0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. install and syncronize box in a chosen folder

   1. I am windows user. I wanted to install box and syncronize my box files in my local D: drive, because my C: drive is full. Surprisingly, the installation process of Box app does not provide such an option (of selecting which drive to install Box to). It by default is installed on C: drive . This is very insane. Windows Users can choose to install which drive to install any app.

   2. My C: drive is full, and I want to syncronise everything both in cloud and in local computer, but i cannot do so because C: drive is full, and Box does not have an option (at least I cannot find it) to choose D: drive to syncronize. Because of this, I cannot use Box on my local computer, I have to unstall Box. Because of this, I have told my frields NOT to use Box. It is so inconvenient to use Box.

   3. in both Dropbox and Google drive, users have option to select which folder to syncronize from a LOCAL computer. but on Box, one has to do such selection only on cloud. This is also very inconvenient.

   1. I am windows user. I wanted to install box and syncronize my box files in my local D: drive, because my C: drive is full. Surprisingly, the installation process of Box app does not provide such an option (of selecting which drive to install Box to). It by default is installed on C: drive . This is very insane. Windows Users can choose to install which drive to install any app.

   2. My C: drive is full, and I want to syncronise everything both in cloud and in local computer, but i cannot do so because C: drive is full,… more

   2 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Upgrade Box Drive-G Drive 100 MB Limit Size Limitation

   I have a ticket number - #2250687 that has been closed because we need a feature request. When a file is created in Google Docs via Box, most of our users at Apeel keep having issues making changes, saving, sharing or downloading files.
   What happens is Google makes edits to the file, the file grows larger than 100 MB, Google then fails to send those changes to Box. While this scenario is not desired it is technically expected; because of the Google error, Box is unable to receive new information and update the file size or content.

   Please upgrade your 100 mb limit to at least 500 mb so we can work seamlessly with Box since we rely on Box to work with other teams within our company. Thank you.

   I have a ticket number - #2250687 that has been closed because we need a feature request. When a file is created in Google Docs via Box, most of our users at Apeel keep having issues making changes, saving, sharing or downloading files.
   What happens is Google makes edits to the file, the file grows larger than 100 MB, Google then fails to send those changes to Box. While this scenario is not desired it is technically expected; because of the Google error, Box is unable to receive new information and update the file size or content.

   Please… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Optional functionality when creating “shared links” directly from “box drive”

   When creating a “shared link” directly from a “box drive”, there is no ability to set an expiration date or password. It would be desirable to be able to set them for the purpose of preventing the creation of open links from reducing the level of security.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Disable Box Drive Shortcut (Cmd+Alt+Ctrl+Space) on Mac

   User would like to disable the Box Drive shortcut on Mac's (cmd+ alt + ctrl + space)

   2 votes

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   0 comments  ·  Delete…  ·  Admin →
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9. Not have to manually focus box drive search

   With Box Drive, it used to be that when I press ctrl-alt-shift-b, I'd get the box popup with the search field focused with the cursor at the end of the last search I did.
   Something's changed that now the input field is no longer focused. Now I have to click on it to type.
   It used to be that I had to shift-home, backspace and then I could type a new search.
   Best case scenario is that the search field should already be focused with the text highlighted so that I can immediately type or press enter repeat the last search or right arrow to then append to the previous search text.

   Thanks!

   With Box Drive, it used to be that when I press ctrl-alt-shift-b, I'd get the box popup with the search field focused with the cursor at the end of the last search I did.
   Something's changed that now the input field is no longer focused. Now I have to click on it to type.
   It used to be that I had to shift-home, backspace and then I could type a new search.
   Best case scenario is that the search field should already be focused with the text highlighted so that I can immediately type or press enter repeat the… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Box Drive: Display pop up warning when copy / move large number of items

    Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know when large number of files / folders are going to be copied / moved.  (also to prevent accidental copies / moves)

    Copy Items

    (!) This operation is not immediate and may take some time.

    You are about to copy 9000 items to the folder 'Project Folder 01'. Due to the large number of items, this operation may take up to several hours to complete. During this operation, content within this folder may not be available for access. Do you want to continue?

    Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know when large number of files / folders are going to be copied / moved.  (also to prevent accidental copies / moves)

    Copy Items

    (!) This operation is not immediate and may take some time.

    You are about to copy 9000 items to the folder 'Project Folder 01'. Due to the large number of items, this operation may take up to several hours to complete. During this operation, content within this folder may not be available for access. Do you want… more

    32 votes

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    3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    on roadmap  ·  AdminAnonymous (Admin, Box) responded

    Hi. We’re making progress on this area and will share updates as they’re available. Please vote for the existing Pulse request if it’s important to you. Thanks

11. box drive forgets folder personalization

    Please, Please figure out a way to remember my column settings. I use long file names and constantly resize the windows not marked to offline

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Set a static GUID value for Box Drive's volume

    Some AV/security products cannot exclude Box Drive's mount using the usual "Box" folder path and need a way to exclude the volume that is created by Box Drive

    5 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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13. Box Drive support SSO configurations that use webauthn to support hardware-based MFA flows.

    Box Drive support SSO configurations that use webauthn to support hardware-based MFA flows

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Direct transfer tool on macOS from connected NAS to Box online, bypassing the local drive cache

    Our scenario is a NAS with 80TB worth of data on it. Mac-only environment.

    I know about the standalone transfer tool available on Windows, but this is no option for our macOS environment.

    Box Shuttle (cloud) is not an option to get this data onto Box, either as it can't connect to our NAS direclty (and it being in offline network segment).

    Uploading in 1 go from the web portal fails miserably.

    Drag'n'drop from NAS to connected Box Drive client fills up disk space beyond capacity.

    Copying files from my NAS to Box Drive requires a tedious, manual process due to limited internal storage (1TB). I have to copy files in chunks, wait for each upload to complete (without any real overview or confirmation of progress), log out of Box Drive to clear the cache (no other reliable way implemented), log back in, and then repeat the process, carefully tracking my progress. This is extremely inefficient and quickly gets old.

    A direct upload tool for macOS, bypassing local Box Drive cache, with full and uptodate status reporting would save my day.

    Our scenario is a NAS with 80TB worth of data on it. Mac-only environment.

    I know about the standalone transfer tool available on Windows, but this is no option for our macOS environment.

    Box Shuttle (cloud) is not an option to get this data onto Box, either as it can't connect to our NAS direclty (and it being in offline network segment).

    Uploading in 1 go from the web portal fails miserably.

    Drag'n'drop from NAS to connected Box Drive client fills up disk space beyond capacity.

    Copying files from my NAS to Box Drive requires a tedious, manual… more

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Box AI window is blocking underlying document

    Box AI currently opens in a windows that covers the file I'm viewing in the browser.

    Open Box AI in a new window that I can drag to another monitor so I can still see the file I'm using and better form my prompts/questions for Box AI.

    11 votes

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    2 comments  ·  Box AI  ·  Delete…  ·  Admin →
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16. Set up the Box Drive installer so the user gets to Single Sign On (SSO) by default

    There are quite a few steps when logging in to Box when installing Box Drive. It'd be helpful for us if the users could get to the SSO window directly instead of first having to enter their email address and then click the (not so obvious) ”Sign In with SSO” link.

    It'd also be great if the ”NORDUnet Box Service” could filter away the list of services based on the domain name in the email address the user just typed, especially since typing the name of the institutin and and then ”enter” (which I know one isn't supposed since the list is live filtered) gives a 400 error.

    There are quite a few steps when logging in to Box when installing Box Drive. It'd be helpful for us if the users could get to the SSO window directly instead of first having to enter their email address and then click the (not so obvious) ”Sign In with SSO” link.

    It'd also be great if the ”NORDUnet Box Service” could filter away the list of services based on the domain name in the email address the user just typed, especially since typing the name of the institutin and and then ”enter” (which I know one isn't supposed since… more

    11 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Re-implement Windows shell icon overlays - Fix it permanently

    This is an age old problem that is getting more and more common and you even have it covered here - https://support.box.com/hc/en-us/articles/360044195513-Icons-Do-Not-Appear-In-Box-Drive-or-Box-Sync-Folder-on-Windows
    Now in Windows 10, if we rename the registry keys, the moment the computer restarts OneDrive changes the keys again so that the box icons are not showing.

    According to Microsoft this should be attacked in a more modern way

    https://devblogs.microsoft.com/oldnewthing/20190313-00/?p=101094
    https://docs.microsoft.com/en-us/windows/win32/cfapi/build-a-cloud-file-sync-engine

    6 votes

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
    delivered  ·  AdminAnonymous (Admin, Box) responded

    Box Drive beta is complete, and this capability is now available in the latest public release. To install the Windows version with ARM support, visit https://www.box.com/resources/downloads. For release details, see https://support.box.com/hc/en-us/articles/43804162052627-Box-Drive-v2-47-for-Windows-Release-Notes.

18. Requests for additional features in Box Drive v2.33

    We have consolidated our content in Box, and have reduced the amount of space in the user area of our PCs to the point where almost no space exists.
    We also try to keep as little space on the desktop as possible, so the new features in Box Drive v2.33 are not required.

    ■Additional features that were an issue
    Saving unsynchronized files upon logout
    When logging out, users will be able to save files that have not been uploaded to Box.

    ■Functionality Improvement Requests
    Therefore, we would like to see any of the following realized for the ability to save unsaved files to the desktop upon logout.
    Proposal 1: Change the save location from the desktop to another location by changing the registry settings, etc.
    Proposal 2: Change the registry settings so that it is possible to return to the previous specification where files are not saved.
    Proposal 3: The default value of "Keep files that have not been uploaded to Box" can be unchecked by changing the registry settings, etc.

    【日本語】
    Boxにコンテンツを集約しており、PCのユーザー領域は容量を削減しており、殆ど容量が存在しません。
    また、出来る限りデスクトップに何も置かないように運用をしているため、今回追加されたBox Drive v2.33の新機能は求めていない結果となりました。

    ■課題となった追加機能
    ログアウト時に同期されていないファイルの保存
    ログアウトする際、ユーザーはBoxにアップロードしていないファイルを保存できるようになります。

    ■機能改善要望
    そのため、ログアウト時に保存していないファイルをデスクトップに保存する機能につき、下記の何れかを実現して欲しいです。
    案１：レジストリ設定の変更等で保存場所をデスクトップから別の場所に変更する
    案２：レジストリ設定の変更等で従来の保存されない仕様に戻すことが出来るようにする
    案３：レジストリ設定の変更等で「Boxにアップロードされていないファイルを保持する」のチェックをデフォルト値は外すことが出来るようにする

    We have consolidated our content in Box, and have reduced the amount of space in the user area of our PCs to the point where almost no space exists.
    We also try to keep as little space on the desktop as possible, so the new features in Box Drive v2.33 are not required.

    ■Additional features that were an issue
    Saving unsynchronized files upon logout
    When logging out, users will be able to save files that have not been uploaded to Box.

    ■Functionality Improvement Requests
    Therefore, we would like to see any of the following realized for the ability… more

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Drive and Sync

    It should be impossible to have both Box Drive & Box Sync installed and working on the same machine. An install of one should automatically be impossible until the other is removed from the machine.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Create Linux client for Box Drive
    901 votes

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    159 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Thanks for your feedback. We unfortunately don't have plans to support a Linux client for Box Drive at this time.