5813 results found

1. differentiate owner in "windows explorer"

   no way to differentiate folders I own and folders shared with me using box drive with windows explorer interface

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. install and syncronize box in a chosen folder

   1. I am windows user. I wanted to install box and syncronize my box files in my local D: drive, because my C: drive is full. Surprisingly, the installation process of Box app does not provide such an option (of selecting which drive to install Box to). It by default is installed on C: drive . This is very insane. Windows Users can choose to install which drive to install any app.

   2. My C: drive is full, and I want to syncronise everything both in cloud and in local computer, but i cannot do so because C: drive is full, and Box does not have an option (at least I cannot find it) to choose D: drive to syncronize. Because of this, I cannot use Box on my local computer, I have to unstall Box. Because of this, I have told my frields NOT to use Box. It is so inconvenient to use Box.

   3. in both Dropbox and Google drive, users have option to select which folder to syncronize from a LOCAL computer. but on Box, one has to do such selection only on cloud. This is also very inconvenient.

   1. I am windows user. I wanted to install box and syncronize my box files in my local D: drive, because my C: drive is full. Surprisingly, the installation process of Box app does not provide such an option (of selecting which drive to install Box to). It by default is installed on C: drive . This is very insane. Windows Users can choose to install which drive to install any app.

   2. My C: drive is full, and I want to syncronise everything both in cloud and in local computer, but i cannot do so because C: drive is full,… more

   3 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Add a BOX datastore to allow native search on Windows

   Box can only be searched with the box search window, ctrl+shift+alt+b which is a workflow downgrade because it is not possible to search in a file browser and also it is much slower.

   The solution is to provide Windows with a BOX data store and send notification to the indexer when files are synced or changed, then search service will take care of everything for you and we win!
   The benefit of this method is that you have full control over what you feed the indexer so there is no security risk. For example you can let only filenames for viewer permissions, filename + content for edit permissions.
   reference: https://docs.microsoft.com/en-us/windows/win32/search/-search-indexing-process-overview

   The extra benefit of such solution is that you can deprecate the search code, less code to maintain = happier coder = more time for things that make the customer happy.

   Box can only be searched with the box search window, ctrl+shift+alt+b which is a workflow downgrade because it is not possible to search in a file browser and also it is much slower.

   The solution is to provide Windows with a BOX data store and send notification to the indexer when files are synced or changed, then search service will take care of everything for you and we win!
   The benefit of this method is that you have full control over what you feed the indexer so there is no security risk. For example you can let only filenames for… more

   8 votes

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Request to improve the behavior of files with "Download and Print Restrictions" set on Box Drive

   In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
   Depending on when you set this label classification, Box Drive may not have the limitations you expect.
   I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

   The specific steps and events are as follows.
   1. Open the file before setting the classification label in Box Drive.
   2. Edit, save and close the file.
   3. Set a classification label for the file.
   4. Open the file in Box Drive.
   5. Although I have applied "download and print restrictions," I can open and save files on Box Drive. You can also copy to a local drive.

   Shield > アクセスポリシー で、セキュリティコントロールに「ダウンロードと印刷の制限」を設定したポリシーの分類ラベルを作成しています。
   この分類ラベルを設定するタイミングによって、Box Driveで期待する制限がかからない場合があります。
   「ダウンロードと印刷の制限」が設定されたファイルは、設定された時点からBox Driveでファイルを開いたりコピーしたりできないように改善をしてもらいたいです。

   具体的な手順と事象は以下のとおりです。
   １．分類ラベル設定前のファイルをBox Driveで開く。
   ２．編集、保存してファイルを閉じる。
   ３．当該ファイルに対して分類ラベルを設定する。
   ４．当該ファイルをBox Driveで開く。
   ５．「ダウンロードと印刷の制限」を適用しているが、Box Driveでファイルが開けて、保存もできる。ローカルドライブへのコピーもできる。

   In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
   Depending on when you set this label classification, Box Drive may not have the limitations you expect.
   I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

   The specific steps and events are as follows.
   1. Open the file before setting the classification label in Box Drive.
   2. Edit, save and close the… more

   4 votes

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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5. Drive Map

   It would be great if Box offered drive mapping with a drive letter, similar to Google Drive.

   We've reached a bottleneck in our workflow because, as a content creation company, many of the applications we use such as Autodesk Maya require assets to be referenced using local file paths or mapped drive letters. Without this functionality, integrating Box into our production pipeline is difficult and limits its use for professional content creation workflows.

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Increase the start-up speed of Box Drive. It is SOOO slow to start!

   Every time I have to restart my computer it takes Box Drive a good 5-10 minutes to start. This is unacceptable for such a large enterprise like this. Even accessing my offline files cannot be done until Box Drive completely starts.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Use Box (cloud, not drive) as browser's download location

   I need a solution for preventing files downloaded from the web from being saved directly to my device. This puts sensitive client information on the device and requires me to delete the file after uploading it to Box, and hackers can still find information on a hard drive that has been "deleted". It would be much more secure if I could select Box as the browser's location where all downloads are stored. It seems this should be possible with Box's browser extension.

   Box Drive is not an acceptable solution for this since it is just as accessible as all the other storage locations on my computer should my computer be compromised.

   I need a solution for preventing files downloaded from the web from being saved directly to my device. This puts sensitive client information on the device and requires me to delete the file after uploading it to Box, and hackers can still find information on a hard drive that has been "deleted". It would be much more secure if I could select Box as the browser's location where all downloads are stored. It seems this should be possible with Box's browser extension.

   Box Drive is not an acceptable solution for this since it is just as accessible as… more

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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8. Sharing File paths with others in my organization on box drive

   Before my company switched to box we had a mac server. When directing people to files on this server we used a utility called PathSnagger where it copied the file path which you could then email to someone and it would become a clickable hyperlink. When you click it, it took you directly to that location on the server. It was great to be able to do this.

   With box, we cannot do that any longer with this utility because it copies the fully qualified path to your local computer. file:///Users/[username]/Library/CloudStorage/Box/[folder name]/[file or folder name] and since the recipient is on their own computer, the path breaks.

   We also all are using box drive to work locally rather than in a browser.

   I know we can copy or email a shared link to people, but that takes you to view it in a browser.

   What would be AMAZING if at all possible, would be for box to either be able to detect if a user has box drive installed and when they click the shared link, it instinctively knew you had it installed and throw a popup that says, "Would you like to open this link in box drive on your computer?" (or something similar) or if the browser view could identify that the viewer has box drive installed and include a button in the browser view that says something along the lines of "reveal in box drive"

   I know that Zoom can do something like this. when you click a zoom link to join a meeting, it takes you to your browser and shows a popup "Do you want to allow this page to open “zoom.us.app”?" and you can click Allow and it launches zoom.

   Before my company switched to box we had a mac server. When directing people to files on this server we used a utility called PathSnagger where it copied the file path which you could then email to someone and it would become a clickable hyperlink. When you click it, it took you directly to that location on the server. It was great to be able to do this.

   With box, we cannot do that any longer with this utility because it copies the fully qualified path to your local computer. file:///Users/[username]/Library/CloudStorage/Box/[folder name]/[file or folder name] and since… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Linking MAC OS alias with BOX bookmark

   1/Creating an alias in Box drive for MacOS should create a bookmark in BOX

   2/ Creating a bookmark in BOX should create an alias in Box drive for MacOS

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Allow Users to 'Remove' all files from their BOX Drive as a right-click command

    It would be nice, instead of logging out of BOX Drive on my personal computer to 'remove' all files on my personal device (so anything that was cached or downloaded). Instead of having to 'log out' of the BOX drive app.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Add verification question when moving files in Box Drive using File Explorer

    In the web box.com environment moving folders or files is verified with a question. This is not the case using Box Drive and moiving files or folders using File Explorer.

    A similar question as in box.com and if you delete files in Files Explorer should have been added for moving files in Box Drive. By accident root folder containing hundreds of GB may be moved and hidden into subfolders causing severe problems.

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Thumbnail Support for Box Drive

    Especially useful in a marketing/creative shared folder

    202 votes

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    28 comments  ·  Box Drive  ·  Delete…  ·  Admin →
    delivered  ·  AdminAnonymous (Admin, Box) responded

    This feature was delivered for Windows in Box Drive v2.25 and for macOS in Box Drive v2.40!

13. Box Reports User Details - Distinguish download to local disk vs. download using Box Drive

    Want a way to tell if the user downloaded it locally to their machine vs. just opening the doc via Box Drive/Office App/Box website. This feature would be extremely helpful to when a user is leaving the company and we want to know if they are “taking company docs”. Having “download” for simply opening and editing a doc is mis-leading. Would be super helpful to differentiate between the two.

    2 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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14. Cross-platform Box Drive with multiple accounts needed

    I realize this has been asked for in the past, but dismissed without much explanation of why it is "not planned." I'm the admin of a Box enterprise account. Co-admins in our enterprise org require user-level file access to perform their job duties. While our corporate policy does permit employees to use their Box accounts for personal data, there are numerous issues with this:

    1) I travel frequently, and need offline file access, from my computer and devices; can't do that if I have to log out and back in.
    2) Box Drive on mobile devices is not particularly useful if I have to keep logging out and back in, nor easy to do with two factor auth using hardware token.
    3) We'd have policy conflicts. First, I don't want every personal collaboration showing up as an external collaborator in our Box enterprise account, as those require routine audit. Second, our enterprise settings restrict certain types of collaboration I may want to use for personal collaborators. Third, we have retention policies and governance policies that may conflict with my personal files.
    4) Obviously, if I were to end my employment, then it's a big nightmare to extract my data to a personal account.
    5) I don't want our co-admins having access to my personal files, even if they aren't supposed to be looking at them.

    I realize this has been asked for in the past, but dismissed without much explanation of why it is "not planned." I'm the admin of a Box enterprise account. Co-admins in our enterprise org require user-level file access to perform their job duties. While our corporate policy does permit employees to use their Box accounts for personal data, there are numerous issues with this:

    1) I travel frequently, and need offline file access, from my computer and devices; can't do that if I have to log out and back in.
    2) Box Drive on mobile devices is not particularly useful… more

    6 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Gap in deleting a file being locked between WebApp and Box Drive

    In WebApp, collaborators don't have trash menu against the locked file, meaning collaboration cannot delete it during being locked. However, they are able to remove the locked file from their drive and leave an error in problem items. This deletion can only be done within Box Drive and the file isn't actually deleted. After removing the file lock, Box Drive will make it effective on Box. This can lead the users to create a same item before removing the file lock, and edit.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Redesigning Box Drive to Be More Resilient Against Ransomware Attacks

    Due to the nature of Box Drive, once a ransomware attack occurs, it is easy for the damage to spread laterally, and the reality is that some companies with specific security requirements are unable to adopt it.
    Of course, certain countermeasures can be implemented through the adoption of Shield Pro, the purchase of third-party products, or restoration operations. However, all of these require additional costs, and companies are often unwilling to approve them.
    Please reconsider the architecture so that the native Box Drive becomes more resilient against ransomware attacks.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Controlling the Visibility of External Collaboration Folders in Box Drive via Admin Settings

    We would like administrators to be able to control the visibility of external folders in Box Drive via the Admin Console.

    [Background]
    When using Box Drive, the following security risks exist:
    ・Risk of data leakage due to user error: Files or folders may be accidentally dragged and dropped into external collaboration folders.
    ・Risk of ransomware spreading to external tenants: If a user falls victim to ransomware, the encryption attack may also affect external collaboration folders belonging to other companies.

    [Details]
    We would like administrators to be able to control the visibility of external folders in Box Drive via the Admin Console. Rather than users configuring this themselves, we want administrators to be able to enforce the hiding of external collaboration folders through Admin settings.
    ・Control scope: the enterprise level and the group level.
    ・Target: External Folders
    ・Control details: Toggle display/hide on Box Drive (access remains available via the web app)
    ・Configuration permissions: Only administrators can change settings (end users cannot make changes)
    ・Scope of application: All users at once, or on a per-user or per-group basis

    [How it works when implemented]
    ・When an administrator enables “Hide External Folders,” only internal company folders will be displayed in the end user’s Box Drive.
    ・Access to external collaboration folders remains possible via the Box web app (ensuring business continuity).

    Please note that the content of this previously published article allows users to choose whether to show or hide external folders, which fails to eliminate security risks;
    therefore, this request is different from that one.
    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/36186751-hide-folders-from-box-drive
    Furthermore, it appears that the votes for the feature I am requesting in this request have likely been diverted to this existing article.

    following is Japanese

    Box Driveにおける外部コラボレーションフォルダの表示/非表示を管理者制御する機能

    [背景]
    Box Drive利用時、以下のセキュリティリスクがある。
    ・誤操作による情報漏洩リスク： ファイルやフォルダを誤って外部コラボフォルダへドラッグ＆ドロップしてしまう
    ・ランサムウェア被害時の他社テナントへの波及リスク：ユーザーがランサムウェア被害にあった際に、外部コラボされている他社フォルダについても暗号化被害が出てしまう。

    [詳細]
    Admin Consoleから、Box Driveに表示するフォルダの種別を制御できる。ユーザーでの操作ではなく、管理者側における設定で、外部コラボフォルダの非表示を強制することができる。
    ・制御単位：企業（Enterprise）単位、および、グループ単位で設定できる。
    ・制御対象：外部フォルダ
    ・制御内容：Box Drive上での表示・非表示の切り替え（一方、Webアプリ上では引き続きアクセス可能）
    ・設定権限：管理者のみが設定変更可能（エンドユーザーは変更不可）
    ・適用範囲：全ユーザー一括、または、ユーザー単位、グループ単位

    [実装された場合の動作イメージ]
    ・管理者が「外部フォルダ非表示」を有効化すると、エンドユーザーのBox Driveには自社内フォルダのみが表示される
    ・外部コラボフォルダへのアクセスはBox Webアプリ経由では引き続き可能（業務継続性を担保）

    We would like administrators to be able to control the visibility of external folders in Box Drive via the Admin Console.

    [Background]
    When using Box Drive, the following security risks exist:
    ・Risk of data leakage due to user error: Files or folders may be accidentally dragged and dropped into external collaboration folders.
    ・Risk of ransomware spreading to external tenants: If a user falls victim to ransomware, the encryption attack may also affect external collaboration folders belonging to other companies.

    [Details]
    We would like administrators to be able to control the visibility of external folders in Box Drive via the… more

    5 votes

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Ability to manually update a Box Drive version (menu option)

    I would like to see version update added to the right-click menu of the app so that I can manually update when the latest version of BoxDrive is released.

    Currently, Box Edit and Box Drive are designed to automatically update their versions, but depending on the user, the timing of implementation may be delayed or there may be cases where the version is not automatically updated.
    In order to deal with this, we have to uninstall and reinstall the tool, which is very inconvenient.
    Therefore, I would like to see version update added to the right-click menu of the app so that I can manually update it when a new version is released.

    【日本語】
    BoxDriveの最新バージョンがリリースされた時に手動で更新できるようにアプリの右クリックメニューにバージョン更新を追加して欲しい。

    現在、Box Edit、Box Driveは自動でバージョン更新する仕様となっているが、ユーザにより実施タイミングが遅れる場合や、自動更新されないケースが発生します。
    対応としてツールをアンインストールし、再インストールする必要が出ており、非常に不便です。
    そのため、新しいバージョンがリリースされたら、手動で更新できるようにアプリの右クリックメニューにバージョン更新を追加して欲しい。

    I would like to see version update added to the right-click menu of the app so that I can manually update when the latest version of BoxDrive is released.

    Currently, Box Edit and Box Drive are designed to automatically update their versions, but depending on the user, the timing of implementation may be delayed or there may be cases where the version is not automatically updated.
    In order to deal with this, we have to uninstall and reinstall the tool, which is very inconvenient.
    Therefore, I would like to see version update added to the right-click menu of the… more

    8 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Box Drive folders should automatically refresh when you open them.

    When you open a folder in Box Drive, it should automatically refresh that folder. There's no scenario where you're opening a folder and you WANT an older version of it. If you're opening it, you intend to interact with it somehow, and in order to do so effectively you must have the most up to date version of its contents. Manually refreshing is tedious.

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Box Drive Conflict Handling: Save Edits to Conflict Copies Instead of Overwriting

    Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

    Current behavior:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 3 to file X

    Behavior we want:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 2 to the conflict copy 'file X (email address).

    Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

    Current behavior:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email… more
    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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