5527 results found

1. Cross-platform Box Drive with multiple accounts needed

   I realize this has been asked for in the past, but dismissed without much explanation of why it is "not planned." I'm the admin of a Box enterprise account. Co-admins in our enterprise org require user-level file access to perform their job duties. While our corporate policy does permit employees to use their Box accounts for personal data, there are numerous issues with this:

   1) I travel frequently, and need offline file access, from my computer and devices; can't do that if I have to log out and back in.
   2) Box Drive on mobile devices is not particularly useful if I have to keep logging out and back in, nor easy to do with two factor auth using hardware token.
   3) We'd have policy conflicts. First, I don't want every personal collaboration showing up as an external collaborator in our Box enterprise account, as those require routine audit. Second, our enterprise settings restrict certain types of collaboration I may want to use for personal collaborators. Third, we have retention policies and governance policies that may conflict with my personal files.
   4) Obviously, if I were to end my employment, then it's a big nightmare to extract my data to a personal account.
   5) I don't want our co-admins having access to my personal files, even if they aren't supposed to be looking at them.

   I realize this has been asked for in the past, but dismissed without much explanation of why it is "not planned." I'm the admin of a Box enterprise account. Co-admins in our enterprise org require user-level file access to perform their job duties. While our corporate policy does permit employees to use their Box accounts for personal data, there are numerous issues with this:

   1) I travel frequently, and need offline file access, from my computer and devices; can't do that if I have to log out and back in.
   2) Box Drive on mobile devices is not particularly useful… more

   6 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Gap in deleting a file being locked between WebApp and Box Drive

   In WebApp, collaborators don't have trash menu against the locked file, meaning collaboration cannot delete it during being locked. However, they are able to remove the locked file from their drive and leave an error in problem items. This deletion can only be done within Box Drive and the file isn't actually deleted. After removing the file lock, Box Drive will make it effective on Box. This can lead the users to create a same item before removing the file lock, and edit.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Add tag support for OSX files in Box Drive

   File color labels (tags) in OSX do not work on Box Drive.

   Competing cloud storage platforms (like Dropbox) easily handle this.

   In a MacOS team production workflow, tags are essential for production processes. Labels allow effortless communication to other team members on the status of file production. This is an industry-standard way of working which is totally broken in Box Drive.

   Please review the many MANY past requests for this feature in these forums. It is a long-standing issue that deserves attention!

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Box Reports User Details - Distinguish download to local disk vs. download using Box Drive

   Want a way to tell if the user downloaded it locally to their machine vs. just opening the doc via Box Drive/Office App/Box website. This feature would be extremely helpful to when a user is leaving the company and we want to know if they are “taking company docs”. Having “download” for simply opening and editing a doc is mis-leading. Would be super helpful to differentiate between the two.

   2 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. Ability to manually update a Box Drive version (menu option)

   I would like to see version update added to the right-click menu of the app so that I can manually update when the latest version of BoxDrive is released.

   Currently, Box Edit and Box Drive are designed to automatically update their versions, but depending on the user, the timing of implementation may be delayed or there may be cases where the version is not automatically updated.
   In order to deal with this, we have to uninstall and reinstall the tool, which is very inconvenient.
   Therefore, I would like to see version update added to the right-click menu of the app so that I can manually update it when a new version is released.

   【日本語】
   BoxDriveの最新バージョンがリリースされた時に手動で更新できるようにアプリの右クリックメニューにバージョン更新を追加して欲しい。

   現在、Box Edit、Box Driveは自動でバージョン更新する仕様となっているが、ユーザにより実施タイミングが遅れる場合や、自動更新されないケースが発生します。
   対応としてツールをアンインストールし、再インストールする必要が出ており、非常に不便です。
   そのため、新しいバージョンがリリースされたら、手動で更新できるようにアプリの右クリックメニューにバージョン更新を追加して欲しい。

   I would like to see version update added to the right-click menu of the app so that I can manually update when the latest version of BoxDrive is released.

   Currently, Box Edit and Box Drive are designed to automatically update their versions, but depending on the user, the timing of implementation may be delayed or there may be cases where the version is not automatically updated.
   In order to deal with this, we have to uninstall and reinstall the tool, which is very inconvenient.
   Therefore, I would like to see version update added to the right-click menu of the… more

   8 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Box Drive Install - Convert Synced Files/Folder to Marked for Offline

   After installing Box Drive, the items that were previously synchronized with Box Sync should marked for offline. It is a disincentive for my team to have to resync all these folders. Additionally, the synced link on the web interface does not seem to serve a purpose since it does not reflect the items now marked for offline.

   3 votes

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   not planned  ·  0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Be able to move files on Box online and have it update in Box Drive without having to log out.

   When moving large folders via Box online, the folder dissapears within Box Drive. According to Box, this is intended behavior, and requires the user to log out of the software and log back in, which resets what is synced. Box Drive should be able to update folder changes without having to sign out of the account.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Allow users to save column width settings in folder view (Box Web and Box Drive)

   Description:
   Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
   This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
   Feature Request:

   Enable users to save their preferred column widths in folder views.
   Apply saved settings persistently across sessions and folders.
   Optionally allow administrators to set default column widths for their organization.

   This feature would greatly improve usability and efficiency for many Box users.

   Description:
   Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
   This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
   Feature Request:

   Enable users to save their preferred column widths in folder views.
   Apply saved settings persistently across sessions and folders.
   Optionally allow… more

   4 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Display of confirmation message screen to prevent accidental operation of Box Drive

   When using Box Drive, it is common for users to accidentally delete, move, or copy files.

   When manipulating large numbers of files, this failure can lead to serious information leaks and other problems.
   Therefore, it would be helpful to improve functionality such as displaying a confirmation message when deleting, moving, or copying files to better prevent accidental operations.

   6 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Box Drive Conflict Handling: Save Edits to Conflict Copies Instead of Overwriting

    Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

    Current behavior:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 3 to file X

    Behavior we want:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 2 to the conflict copy 'file X (email address).

    Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

    Current behavior:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email… more
    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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11. install and syncronize box in a chosen folder

    1. I am windows user. I wanted to install box and syncronize my box files in my local D: drive, because my C: drive is full. Surprisingly, the installation process of Box app does not provide such an option (of selecting which drive to install Box to). It by default is installed on C: drive . This is very insane. Windows Users can choose to install which drive to install any app.

    2. My C: drive is full, and I want to syncronise everything both in cloud and in local computer, but i cannot do so because C: drive is full, and Box does not have an option (at least I cannot find it) to choose D: drive to syncronize. Because of this, I cannot use Box on my local computer, I have to unstall Box. Because of this, I have told my frields NOT to use Box. It is so inconvenient to use Box.

    3. in both Dropbox and Google drive, users have option to select which folder to syncronize from a LOCAL computer. but on Box, one has to do such selection only on cloud. This is also very inconvenient.

    1. I am windows user. I wanted to install box and syncronize my box files in my local D: drive, because my C: drive is full. Surprisingly, the installation process of Box app does not provide such an option (of selecting which drive to install Box to). It by default is installed on C: drive . This is very insane. Windows Users can choose to install which drive to install any app.

    2. My C: drive is full, and I want to syncronise everything both in cloud and in local computer, but i cannot do so because C: drive is full,… more

    2 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Optional functionality when creating “shared links” directly from “box drive”

    When creating a “shared link” directly from a “box drive”, there is no ability to set an expiration date or password. It would be desirable to be able to set them for the purpose of preventing the creation of open links from reducing the level of security.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Not have to manually focus box drive search

    With Box Drive, it used to be that when I press ctrl-alt-shift-b, I'd get the box popup with the search field focused with the cursor at the end of the last search I did.
    Something's changed that now the input field is no longer focused. Now I have to click on it to type.
    It used to be that I had to shift-home, backspace and then I could type a new search.
    Best case scenario is that the search field should already be focused with the text highlighted so that I can immediately type or press enter repeat the last search or right arrow to then append to the previous search text.

    Thanks!

    With Box Drive, it used to be that when I press ctrl-alt-shift-b, I'd get the box popup with the search field focused with the cursor at the end of the last search I did.
    Something's changed that now the input field is no longer focused. Now I have to click on it to type.
    It used to be that I had to shift-home, backspace and then I could type a new search.
    Best case scenario is that the search field should already be focused with the text highlighted so that I can immediately type or press enter repeat the… more

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. box drive forgets folder personalization

    Please, Please figure out a way to remember my column settings. I use long file names and constantly resize the windows not marked to offline

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Upgrade Box Drive-G Drive 100 MB Limit Size Limitation

    I have a ticket number - #2250687 that has been closed because we need a feature request. When a file is created in Google Docs via Box, most of our users at Apeel keep having issues making changes, saving, sharing or downloading files.
    What happens is Google makes edits to the file, the file grows larger than 100 MB, Google then fails to send those changes to Box. While this scenario is not desired it is technically expected; because of the Google error, Box is unable to receive new information and update the file size or content.

    Please upgrade your 100 mb limit to at least 500 mb so we can work seamlessly with Box since we rely on Box to work with other teams within our company. Thank you.

    I have a ticket number - #2250687 that has been closed because we need a feature request. When a file is created in Google Docs via Box, most of our users at Apeel keep having issues making changes, saving, sharing or downloading files.
    What happens is Google makes edits to the file, the file grows larger than 100 MB, Google then fails to send those changes to Box. While this scenario is not desired it is technically expected; because of the Google error, Box is unable to receive new information and update the file size or content.

    Please… more

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Box Drive folders should automatically refresh when you open them.

    When you open a folder in Box Drive, it should automatically refresh that folder. There's no scenario where you're opening a folder and you WANT an older version of it. If you're opening it, you intend to interact with it somehow, and in order to do so effectively you must have the most up to date version of its contents. Manually refreshing is tedious.

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Box Drive: Display pop up warning when copy / move large number of items

    Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know when large number of files / folders are going to be copied / moved.  (also to prevent accidental copies / moves)

    Copy Items

    (!) This operation is not immediate and may take some time.

    You are about to copy 9000 items to the folder 'Project Folder 01'. Due to the large number of items, this operation may take up to several hours to complete. During this operation, content within this folder may not be available for access. Do you want to continue?

    Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know when large number of files / folders are going to be copied / moved.  (also to prevent accidental copies / moves)

    Copy Items

    (!) This operation is not immediate and may take some time.

    You are about to copy 9000 items to the folder 'Project Folder 01'. Due to the large number of items, this operation may take up to several hours to complete. During this operation, content within this folder may not be available for access. Do you want… more

    32 votes

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    3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    on roadmap  ·  AdminAnonymous (Admin, Box) responded

    This feature is still a work in progress. Please follow the news for the GA announcement.

18. Disable Box Drive Shortcut (Cmd+Alt+Ctrl+Space) on Mac

    User would like to disable the Box Drive shortcut on Mac's (cmd+ alt + ctrl + space)

    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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19. Set a static GUID value for Box Drive's volume

    Some AV/security products cannot exclude Box Drive's mount using the usual "Box" folder path and need a way to exclude the volume that is created by Box Drive

    5 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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20. Box AI window is blocking underlying document

    Box AI currently opens in a windows that covers the file I'm viewing in the browser.

    Open Box AI in a new window that I can drag to another monitor so I can still see the file I'm using and better form my prompts/questions for Box AI.

    12 votes

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    2 comments  ·  Box AI  ·  Delete…  ·  Admin →
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