10098 results found

1. Shared service account tenant isolation gap

   When an integration authenticates through one global service account instead of per-tenant identities, Box has no native way to enforce data separation between tenants or produce a per-tenant audit trail. The customer has to build that isolation and logging themselves outside of Box.

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   0 comments  ·  Developer Platform  ·  Edit…  ·  Delete…  ·  Admin →
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2. Accepting updated custom ToS on Box when navigating to certain links takes users to 404 page.

   Accepting updated custom ToS on Box when navigating to certain links takes users to 404 page. From our testing, these URLs include [subdomain].box.com/master and [subdomain].box.com/collections. As a workaround, we're directing users to go to main [subdomain].box.com URL, accept ToS, then navigate back to original URL. Please fix this as it's annoying and unnecessary.

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3. Ability to create retention policies list/report with status

   Currently, administrators do not have the capability to list, generate reports, or export all existing retention policies in .csv format within Box. It would be good if Box provide functionality to facilitate this oversight and compliance management.

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4. We want to easily check the initial upload date of a file

   Currently, the “Created” property shown for a file represents the date when the content was originally created, including in a local environment, and the “Modified” property indicates the date when the content was changed after being stored in Box.

   Since the “Updated” date is overwritten every time a change is made, the only way to find the file’s “initial upload date” is to go through the version history and check the date of the very first version (Ver.1), which is time‑consuming.

   Therefore, I would like a new “Initial Upload Date” field to be added to the file properties.

   ファイルの初回アップロード日を簡単に確認したい：
   現在、ファイルのプロパティで表示される「作成日」はローカル環境などを含めたコンテンツが作成された日を表しており、「変更日」はBox格納後にコンテンツが変更された日を指しています。
   「更新日」は変更があるたびに変わるため、ファイルの「初回アップロード日」を確認するにはバージョン履歴を遡り、一番最初にアップロードされたVer1の日付を確認するしかなく手間がかかります。
   そこで、ファイルプロパティに「初回アップロード日」という項目を新たに追加してほしいです。

   Currently, the “Created” property shown for a file represents the date when the content was originally created, including in a local environment, and the “Modified” property indicates the date when the content was changed after being stored in Box.

   Since the “Updated” date is overwritten every time a change is made, the only way to find the file’s “initial upload date” is to go through the version history and check the date of the very first version (Ver.1), which is time‑consuming.

   Therefore, I would like a new “Initial Upload Date” field to be added to the file properties.

   ファイルの初回アップロード日を簡単に確認したい：… more

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5. Add an Option to Hide Global IP Address in Box Sign Signature Logs

   Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.

   In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.

   For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign signature logs.

   〈Box Sign署名ログでグローバルIPアドレスを非表示にするオプションを追加する〉
   現在、Box Signで署名依頼を行うと、署名完了後に取得できる署名ログに署名依頼者のグローバルIPアドレスが表示されてしまいます。
   グローバルIPアドレスは会社の規定として機密情報として扱う重要な情報です。
   そのため、依頼先の相手が閲覧できる署名ログに表示されるのは非常に困ります。
   プライバシー保護や会社規定への準拠のため、Box Signの署名ログにグローバルIPアドレスが記録・表示されないようにする機能を実装してほしいです。

   Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.

   In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.

   For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign… more

   11 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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6. Regarding the use of apps in mobile apps

   I would like to be able to use "Apps" in the mobile app.

   2 votes

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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7. Adding AI activities to the User Activity Report

   Box AI reporting is currently only available to tenants on the Enterprise Plus plan.
   Box AI is now available to tenants with the business plan or above, but since operation logs cannot be confirmed from reports, auditing is not possible, making it unusable for businesses and posing a fatal security flaw.
   In order to use and utilize Box AI, please make sure that AI activities are output regardless of your plan.

   (日本語訳)
   ユーザーアクティビティレポートのAIアクティビティの追加

   現在Box AIに関するレポート機能を使用できるのは、Enterprise Plusプランを利用しているテナントのみです。
   businessプラン以上のテナントでもBox AIが利用できるようになりましたが、レポートから操作ログが確認できない状態では監査ができないため、企業として利用できずセキュリティ的に致命的な欠陥があります。
   企業でBox AIを利用・活用するため、プランに関わらずBoxAIに関するアクティビティが出力されるよう改修をしてください。

   32 votes

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   under consideration  ·  0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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8. Request for an Invitation Method to Enable Collaboration for All Tenant Users

   We would like a way to invite all users in the tenant to collaborate.

   Currently, there are over 30,000 users across the tenant, so it is not practical to register all users in a single group and invite them via that group.

   テナントのユーザー全員をコラボレーション可能とする招待方法が欲しいです。
   現在テナント全体で3万以上のユーザーがいて、1グループに全ユーザーを登録してグループで招待をする方法が現実的ではないためです。

   4 votes

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9. Delete button too close to Download button when multiple files are selected for download.

   The Delete button too close to Download button when multiple files are selected for download. Moving the Delete button to between the Tags & Move / Copy buttons would prevent arrent clicks on the wrong button.

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10. Increase the 50MB cap on the upload API that the MCP Connector uses (Claude)

    Increase the 50MB cap on the upload API that the MCP Connector uses (Claude)

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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11. Allow Auto-creation and Auto-deletion of Box folders in NetSuite per record

    Introduce functionality within the Box–NetSuite integration to automatically create associated Box folders when a NetSuite record is created, eliminating the need for users to manually click the “Default” button.
    Additionally, enable automatic deletion of the corresponding Box folder when the related NetSuite record is deleted, ensuring better data hygiene and consistency between systems.
    As part of this enhancement, provide administrators or consultants with the ability to toggle this feature on or off by record type, allowing organizations to apply automation selectively based on their business needs.

    Benefits:
    - Reduces manual user actions and wait time for folder creation
    - Improves synchronization and cleanup between NetSuite and Box
    - Enhances system usability and efficiency
    - Provides flexible control for administrators to tailor the feature by record type

    Introduce functionality within the Box–NetSuite integration to automatically create associated Box folders when a NetSuite record is created, eliminating the need for users to manually click the “Default” button.
    Additionally, enable automatic deletion of the corresponding Box folder when the related NetSuite record is deleted, ensuring better data hygiene and consistency between systems.
    As part of this enhancement, provide administrators or consultants with the ability to toggle this feature on or off by record type, allowing organizations to apply automation selectively based on their business needs.

    Benefits:
    - Reduces manual user actions and wait time for folder creation
    -… more

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12. We want all content to be displayed in Hub without using the "Show more" button.

    When a large amount of content is placed in a single block in Hub, not all of the content is displayed in the UI, and users need to click "Show more" to see the rest.

    We would like all content to be displayed without having to use the "Show more" button.

    Hubで1ブロックにコンテンツを大量に配置した際に、すべてのコンテンツがUI上に表示されず、ユーザーは「さらに表示」をクリックする必要があります。

    「さらに表示」を使うことなく、すべてのコンテンツが表示されるようにしたいです。

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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13. Users and Groups - Move "More Options" [...] Menu to Left-Hand Side of Page

    Admins regularly take repeated actions in the Users and Groups tab of the Admin Console - specifically Log in as User, and Add User to Groups. If the menu could be close to the user's name, this would make manual processing much easier for admins.

    9 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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14. Add ability to manage allow list in Box CLI

    Please add the ability to manage the allow list via BOX CLI.

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15. Remove the inifinite scroll on the manage allow list.

    Please remove the inifinite scroll on the manage allow list feature. It is such a pain to find a domain to remove.

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16. EDI/X12 file ingestion support
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    0 comments  ·  Preview  ·  Edit…  ·  Delete…  ·  Admin →
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17. Continuous Capture Scan Mode Enhancement

    For the Scan feature, currently three modes exist - Photo, Monochrome, Black and White. Photo is the default mode and does not adjust for shadows. If scanning numerous pages, the only way to change this is manually each time. No preset exists to change the mode. It is much more desirable when scanning documents to automatically adjust for shadows, which is why virtually all mobile scanning apps do this as the default. Box Capture is a great tool, but creating preset mode options within Continuous Capture settings would elevate Box's scan tool significantly for users who routinely scan a higher volume of documents.

    For the Scan feature, currently three modes exist - Photo, Monochrome, Black and White. Photo is the default mode and does not adjust for shadows. If scanning numerous pages, the only way to change this is manually each time. No preset exists to change the mode. It is much more desirable when scanning documents to automatically adjust for shadows, which is why virtually all mobile scanning apps do this as the default. Box Capture is a great tool, but creating preset mode options within Continuous Capture settings would elevate Box's scan tool significantly for users who routinely scan a… more

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    0 comments  ·  Capture  ·  Delete…  ·  Admin →
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18. File Request - restrict or track configuration

    Allow for the ability restrict the File Request configuration from being editable. Alternatively, allow for reporting (via user activity reporting, event stream, API, otherwise) on the explicit configuration of File Requests, including field titles, descriptions, and helper text.

    Use case: Financial institutions requiring auditing trail of all communication to external clients within Box, including custom configured text set by internal employees on File Requests distributed externally.

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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19. Widen Report Selection Window So Scroll Bar Does Not Overlap Report Type Bubble Selector

    Please either widen the report selection window, move the report selection bubbles left, or the scroll bar to the right so that the scroll bar does not overlap with the selection bubbles. When you scroll through the report types, the scroll bar appears and overlaps with the report type selection bubbles, forcing us to wait for it to disappear before we are able to select the report type. Please make some small CSS change to stop this from happening. It is a minor thing but it gets in the way every time when scrolling down and is infuriating.

    Attached screenshot has an example of the issue.

    Please either widen the report selection window, move the report selection bubbles left, or the scroll bar to the right so that the scroll bar does not overlap with the selection bubbles. When you scroll through the report types, the scroll bar appears and overlaps with the report type selection bubbles, forcing us to wait for it to disappear before we are able to select the report type. Please make some small CSS change to stop this from happening. It is a minor thing but it gets in the way every time when scrolling down and is infuriating.

    Attached screenshot… more

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20. wildcard domain blocking

    We would like to be able to use wildcards within our environment for blocking whole domains, in our case we plan to target unexpected countries via the domain block policy. By default we would like to prevent any box accounts from an unexpected source from being collaborated with. If we ever encounter an exception to this default we plan to use the ability within shield to create a whitelist to allow only those accounts which are expected to bypass the policy.

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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