Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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643 results found
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Fix access rights popup for 100% resolution
We recently observed an issue with the access rights menu where all options are not displayed when you set your resolution to 100%.
Steps to follow to replicate the issue:
1. Click on “Share this folder” option.
2. Click on “Invite as viewer”
On 100% resolution, the options displayed are till “Previewer” and Previewer is also displayed half cut and there is no scroll bar as well, only when you zoom out all the options are displayed. This has been replicated in IE and Firefox as well.1 vote -
Remove 'Get our app to view this on mobile' Text/Link in Emails for EMM-Enabled EIDs OR Allow Link Customization
For customers that use Box for EMM (and have disabled the standard Box apps), the 'get our app to view this on mobile' link/text in the standard Box email notifications (like for @mentions, uploads, etc.) is confusing because users in that EID won't actually be able to log into the standard Box app that it links to.
REQUEST:
1. Either provide the option to remove this text from emails
OR
2. Allow customization of this text to change the link that it points to (so a customer can link to their software/app catalog where users download the Box for EMM…8 votesHey there! Thanks for submitting this feedback, but due to competing priorities, we cannot put this ask on our roadmap at this time.
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Display TIFF Files without strict metadata validation
TIFF generated across different business, internal and external streams are not consistent with the meta data validation. Some times, the file metadata claims the embedded JPEG uses 1x1 sampling (no subsampling, full resolution), but the actual JPEG data uses 2x1 horizontal chroma subsampling.
In these cases strict validations causes failures to preview the TIFF images, converting millions of such images to PDFs is not scalable effort.
BOX to provide a feature to ignore strict validation of the meta data.
1 vote -
Make file versioning the default behavior for Box CLI "box files:upload" command
if file versioning is the default behavior when uploading files in the URL Box web page; Why isn't that exactly the same behavior when uploading files thru the "box files:upload /path-to-file/filename.ext --parent-id FolderID" box CLI command?
The logic is straight forward:
1) If the file does not exist in the box folder, then create the file
2) If the file DOES exist in the box folder, then instead of displaying that horrible warning message "409 Conflict, the file already exists", please update the content of the file and increase the FILE version number.
1 vote -
Add ability to preview Excel docs on Box.com in portrait or landscape, depending on correct orientation in Page Setup of file.
Currently, you can only preview Excel documents on Box.com in landscape mode which means documents with orientations set to portrait are chopped at the 2/3 mark and appear on two pages. The issue is that it takes up precious viewing space by having the two pages in the page preview panel on the left which would otherwise not be there if you were looking at a 1-page document in portrait mode. Therefore, you have to zoom into a document and then flip to the second page to see the rest of it. Please fix.
1 vote -
Allowing the ability to ignore ownership on certain files
We are trying to store Capture One Photoshoots on Box Drive so multiple people can access them and all adjustments are saved. There is the session file, RAW image files and various files storing the processing settings, thumbnails, etc.
I can copy a shoot to Box and work on it fine but if someone else tries to work on it, Box won't let the software overwrite the settings file and makes copies of everything with the 2nd persons email address on it. This is related to ownership of the files.
It would be great if we could turn that off…
1 vote -
Folder migration improvements
Folder migration improvements
The current process for changing folder ownership and transferring it to a new location is cumbersome and inefficient. It involves:
1) Logging into the Admin Console and impersonating the owner's account to change the folder ownership.
2) Waiting an unspecified amount of time for the change to take effect.
3) Logging in as the new owner to move the folder to its new location.
4) Waiting again for another unspecified amount of time for the move to finalize.We are undertaking a large-scale project to transfer folder ownership from individual accounts to a service-level account and reorganize…
1 vote -
Email to Box Change Disappointing
Box decided to remove email to folder options for less than business users, with supposed preservation of existing email to folder set ups. That didn't work. The existing email to folder broke, one of our critical business processes was subsequently broken.
1) I did not receive notice of this change
2) I can't even view what the existing email to folder email address is.
3) It's a poor move to remove a feature an existing customer has access to. Should have been grandfathered in.1 vote -
Box drains my iphone 7 battery, even though it shouldn't be open or running in the background
Each morning I use a "Numbers" app file which is saved to Box on my iphone so that I can use it on my MacBook pro. The problem is whilst I haven't directly opened the Box app to do this save, it opens and continues to run in the background and drain the battery (60% in an hour is typical). Eventhough in the app settings "Background app refresh" is off as is "Notifications", I can only stop this drain if I turn the phone off and back on again. I am running ios 14.2 and I keep all apps up-to-date.…
1 vote -
User Interface Experience in Reporting.
- When generating a report through Admin Console, you have to manually search for the folder list and often get too many queries and takes too long. It would be a better experience to be prompted with the root directory that you can just drill down to which folder you want to report on in addition to the search functionality.
- When creating a scheduled report, the interface is a bit confusing because you have to hit Schedule Report, then hit schedule again, this should be a once step process and is confusing to most users, additionally the schedule button have a…
1 vote -
Possible bug: large directory fails to enter upload queue after uploading file to sibling directory
I edit videos. When I'm done, I upload the finished video to one Box directory, then upload the project directory to a sibling Box directory. The finished video is 8 to 15 megabytes. The project directory has 2 files totaling about 100 megabytes.
When I try to upload the project directory, it often just doesn't enter the upload queue after selecting it for upload from the modal upload window. I can do this multiple times and it doesn't upload. After reloading the page, then it will upload like normal.
This doesn't interrupt my workflow at all, but it might be…
1 vote -
Allow companies with o365 and Gdocs to sign into either with different domains
Companies have to be either or with o365 or gDocs and our company, for one, uses both with 2 different domains. We'd love to keep all our docs on box but currently we can't log in and get the functions of one without signing out of the other other and totally losing those integrations. We would like for Box to be able to accept 1 domain for o365 integration and a different domain for gDocs integration.
1 vote -
The date format "YYYY/MM/DD" in a CSV file changes to "MM/DD/YYYY" when saved via Box for Office.
If there is date data in the "YYYY/MM/DD" format in a CSV file created in Excel, saving it via Box For Office forcibly converts it to the "MM/DD/YYYY" format.
The reproduction steps are as follows:
(1) Launch Excel and create a blank workbook.
(2) Enter a date in the "YYYY/MM/DD" format in a cell.
(3) Click "File" → "Save As."
(4) Click "Browse Box" when saving.
(5) Select any Box folder as the save destination, choose "CSV (Comma delimited)" as the "Save as type," and click the "Save" button.- Even if you open the saved CSV file in Notepad, it…
1 vote -
Request for enlargement ratio when browsing files
- Thin line in a file disappear, when we reduce file's rate of magnification and display whole file on screen. So, we would like you to consider measures.
- When the rate of magnification bar and title bar overlie on the file,we can’t see the characters and figures in the file. So, we need a function to erase these bars temporarily.
- The default file's rate of magnification is 200%, when we browse a file. The file's rate of magnification can change in 25% increments now. But our customer would like to change more finely.(in 1% increments,if it’s possible.)
1 vote -
About BoxDrive upload error notification messages
<BoxDrive upload error notification off function added>
Regarding the desktop notification method when a BoxDrive upload error occurs,
From version 2.41 onwards, a message similar to a Windows notification may be displayed.
I would like each user to be able to set whether or not to display the message.supplement:
Since it was not displayed until now, past errors are accumulated,
Since the accumulated amount is displayed as a message, some users may have more than 200 messages displayed, and the messages will be displayed periodically until they are resolved.
Since it will take time to resolve the error, I…1 vote -
support editing of Open Office .odt, ods, and .odp files in Google Docs, Sheets, and Slides
I'm asking for Box not to block certain file compatibility functionality that is aIready within Google Docs, Slides, and Sheets, when not used through Box. I would like to edit Open Office Formats .odt , .odp, and .ods files, preferably from with Google Docs, Slides, and Sheets respectively. MS Word does not support Open Office formats, otherwise I would request that as well. Somehow, Box is blocking Google Sheets and Docs from opening their Open Office file formats (.ods, .odp and .odt). Normally, Google Docs can open .odt files, if Box is not "in the way". See attached images of…
1 vote -
Web interface improvements - New Folder creation
Two things:
1) Within the Box Web App, allow for the creation of a New Folder and other features when you "right-click" within the view area. Google Drive already has this.2) After clicking the "New" > "Folder", to create a new folder, a pop-up window appears. Please have the cursor automatically highlight the "Folder Name" field, so that you don't have to click within the text field first to type a name.
These UI improvements will help with the overall experience. Thanks!
1 vote -
Notify users when a folder-path download will exceed 256 characters
When a user downloads a folder-path that exceeds the Windows 256 character limit, alongside the standard folder structure, Box creates a “_” folder and to hold the files with a Box shortened folder paths, so it can work-around the over-long file-paths. Since Box doesn’t tell the user what to expect, they think that the download is missing files and isn’t functioning correctly.
To address user confusion, we want Box to add alerts about the folder and file path name limits in three places:
- When a user creates a folder name for the first time,
- When a user downloads an affected…
1 vote -
We would like to search by the entered email address from the selected user in the drop-down list.
Recently, a new feature has been added to the Admin Console, allowing users to filter by selecting 'External Users' and 'Unmanaged Users' from the drop-down list in the 'Users & Groups' tab. This is a fantastic improvement.
We would like to request the following three additional enhancements:
1) When 'External Users' is selected from the drop-down list, it should be possible to search by email address in the top search field, and the results should display only 'External Users'.
2) When 'Unmanaged Users' is selected from the drop-down list, it should be possible to search by email address in the…
1 vote -
Show a warning message when users attempt to upload folders in a File Request
Frequently we have users attempt to upload folders to use using the file request drag & drop zone feature.
Box does not support the uploading of folders, however it allows users to drag folders into the drag/drop zone.
This gives the appearance that folders are supported, even though they are not. Then when users hit upload they must wait a long time before encountering an error that their upload failed, and it does not tell them why.
Solution: when a user drags a folder into the file request drop zone, immediately show a message that says "Warning: Uploading folders is…
1 vote
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