Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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864 results found
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Using Box for Salesforce on Salesforce Knowledge
Salesforce Knowledge is useful for service organizations for keeping internal and external customers up-to-date on the latest support items.
Box for Salesforce is a great way to manage assets related to specific Salesforce records and keep things organized.
Making Box for Salesforce available on Salesforce Knowledge would save space, apply the same asset organization and save on Salesforce storage space.
This would be different than the Box Community app which allows you to preview a specific Box file on a page.
For internal support reps, using Knowledge to handle customer inquires on support cases would be aided by not having…2 votes -
Prevent duplicate compliance emails
The ability to archive compliance emails helps us comply with our company's email archiving policy.
However, due to known issues with Box's notification service, compliance emails often arrive in duplicate or never arrive.
This issue will be resolved when the Box notification service is migrated to a new one, but compliance emails are more important than other notifications and waiting for the notification service to migrate would take too long and have too great a business impact.
Please fix this issue as soon as possible in order to ensure governance.（In Japanese）
コンプライアンスメールが重複して届かないようにしてほしいコンプライアンスメールをアーカイブする機能は、会社のメールアーカイブポリシーを遵守するのに役立っています。
しかし、Box通知サービスの既知の問題が原因で、コンプライアンスメールはしばしば重複して届いたり、もしくは届かなかったりすることがあります。
この問題は、新しい通知サービスへの移行完了によって解決される予定ですが、コンプライアンスメールは他の通知と比べても重要性が高く、
通知サービスの移行を待っているのでは時間がかかりすぎるし、ビジネスインパクトがあまりにも大きいです。
ガバナンスを確保するためにも、この問題をできる限り早く解決してください。2 votes -
Folders to which only managed users can be invited
【Request】
Regarding the "Restrict collaboration to within {OrganizationName}" setting in the folder settings,
I would like the definition of users recognized as users in the organization to be selectable from the following two options
・Users who have same domains OR Managed Users (Same as current specifications)
・Only Managed Users【Current specifications ＆ Issues】
Currently, for folders with this setting turned on, users can invite others who meet either of the following conditions
- Managed users of the tenant
- Users with a Box account with an email address in the registered domainAs it stands, this specification allows free accounts…
3 votes -
Need box tasks such as approval to be added with our Slack integration for notifications
Need box tasks such as approval to be added with our Slack integration for notifications.
Currently if I get tagged in box I can receive a slack notification but I only get an email for approval tasks and gets buried in emails.1 vote -
DLP
When copying content from Box Drive to an external volume, Sophos DLP is unable to capture information about this event.
According to the Sophos team, this is a result of Box Drive relying on a legacy file system filter driver, CBFS.
It is suggested that Box update Box Drive to work with Windows file system minifilter drivers as opposed to CBFS. That way DLP could monitor and capture these events.
Statement from Microsoft regarding legacy file system drivers as opposed to minifilter drivers: https://docs.microsoft.com/en-us/windows-hardware/drivers/ifs/blocking-file-system-filter-drivers
2 votes -
Inserting metadata tags for subject line and message fields within Relay
Within Relay, being able to dynamically populate the metadata fields within the email notifications.
An example use case is for lease renewal. We have a metadata template for the leases. One of the metadata fields is property name. One of the steps in the workflow would be to assign a task to execute the lease renewal for a specific property which is triggered by lease renewal date. When setting up the notification for the lease execution task assignment, right now the subject line is very generic and would say Action Required: Execute Lease Renewal - as a better user…
3 votes -
Bounceback sent to admin when they send an email to noreply@box.com
When a comment is added to a file in Box a notification is sent to an end user from the email "noreply@box.com" If that recipient then replied to the email would the bounce back of being "undelivered" be controlled by Box or the admins email?
End users are currently not receiving a bounce back email and therefore unaware their comments are not being delivered so our admin is missing out on comments.
2 votes -
Exempt owners from disable notifications for all collaborators
Folder owners should be able to exempt themselves when they disable all email notifications for all collaborator in a folder. I still want to receive notifications as owner. Otherwise, the only other option is to have all collaborators manually change their own settings, but this is rather unrealistic
2 votes -
1 vote
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Box Relay Task Approval Options
For the action Assign a Task - Approval Task, there's a section that asks "What happens when this outcome is completed?" If the task is approved, there's no option to select, it's just hard coded in to go to the next outcome. If the task is rejected, you can select options. I would like to be able to select options if the task is approved as well.
My use case:
I'm working on a formal approval process in Box using Relay. We need to have a legal review of our templates each year and I'm using a Relay to manually…2 votes -
We want to enable copy control settings for other tenants.
We would like to request the addition of an extension feature to control copy operations between tenants. Currently, within User Activity Reports, the "Copy" entry does not provide information regarding the source file involved in the move or copy operation. Since this information is also unavailable via the API, we request that you implement a mechanism to make it identifiable.
1 vote -
Users don't get email notifications for assigned tasks unless they're in the folder
Users don't get email notifications for tasks in Relay unless they're collaborators in that folder. It doesn't always make sense for the users to be collaborators and this can add clicks to the Relay experience. Because of this, users that rely on Box Drive don't get notified that tasks have been assigned to them unless they log into the web app to check.
Can users get email notifications when they've been assigned a task in a workflow regardless of whether they're collaborators in the folder?
3 votes -
Admin Insight User Activity of Hubs
We strongly request the addition of admin insights regarding user activity in the hubs. While we can see the number of people viewing each hub in the gallery, we lack detailed information about their engagement.
Content insights(the contents in each hub) provide us with information about activities, but they are insufficient because not everyone who opens a hub previews each file.1 vote -
Customize notifications (frequency and timing) for tasks on Relay workflows
A key piece of any ECM system is being able to control when and how often a user is notified about a task based on the severity of the workflow. If an approval is required for a mission critical business process that is time sensitive then the creators of the workflow need to be able to create urgency with the notifications in Relay. If this workflow is low priority and they don't want to "cry wolf" then they should be able to customize that it is low priority and maybe on need to be notified once a week etc.
3 votesWith scheduled workflows, you can now schedule a workflow that has a send notification outcome.
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Be able to write definition in multiple language (ex.ENG/JP) on "classification" definition field.
Function request regarding the Definition field of "Classification"
Would like to enter a description with each language in the "Classification Definition" column.
Even if English / Japanese can be written together in the current definition column, currently, each lines breaks are not possible. hope to make it possible.However, it is in trouble because a line break cannot be made each.
1 vote -
Events API - Add Policy Name to CONTENT_WORKFLOW_UPLOAD_POLICY_VIOLATION
Currently, when an Upload Policy violation occurs, Box reports on that violation in 3 ways:
1. Email notification
2. Admin Console -> Reports tab
3. Events APIIn the email notification and admin console->reports, Box provides the policy name for which the violation is occurring. However, Box does NOT include the policy name in the Events API entry, which causes a problem when we are pulling logs (via the Events API) into external reporting/SIEM tools like ArcSight/Splunk.
Request: Add 'Policy Name' to the CONTENTWORKFLOWUPLOADPOLICYVIOLATION entry in the Events API (to reach parity with the native Admin…
1 vote -
Workflows with external users
(Japanese follows)
When an external user is invited to a folder, you want to execute a workflow that specifies an external user.Currently, the notification action allows you to create a workflow that specifies an external user.
Since it is not possible to create a workflow that specifies an external user in the "folder action" > "Add collaborator" etc., I would like to see the function improved so that external users can be specified in "Add Collaborator" and other actions.フォルダに外部ユーザが招待されている状況で、外部ユーザを指定したワークフローを実行したい
現状、通知アクションでは外部ユーザを指定したワークフローが作成可能。
フォルダアクション＞「コラボレータの追加」などでは、外部ユーザを指定したワークフローが作成できない為、「コラボレータの追加」とそれ以外のアクションでも外部ユーザが指定できるよう機能改善してほしい。4 votes -
10 votes
This proposed enhancement to email notifications and to custom branding is a reasonable idea, but an area that we are unlikely to invest in this year.
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URGENT | Warnings on breaching Box's recommended limits
Hi Team,
I would like to have a UI Notification implemented in Box, which would warn the user when they reach the Box's recommended limits with respect to
1. items per folder
2. total items per user
3. collaborators per folder.1 vote -
Notify Box app users to refresh for latest updates on Content Preview and Content Explorer UI elements
Currently, when Box app users access files through the Content Explorer and the Content Preview UI elements, there is no visible indication that one or more files have been updated simultaneously by managed users.
As a result, users may not be aware of the latest changes or modifications made to the files.To ensure that app users benefit from new updates, I kindly request the implementation of a notification message within the Content Preview and Comtent Explorer elements. This notification message would dynamically appear whenever one or more files have been updated, prompting app users to refresh their page to…
1 vote
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