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824 results found

  1. [Fix] Poor support for moving drive and recognizing existing content

    I had to disconnect a drive and Box sync broke and has been a massive pain to get working again. When the drive was reconnected, Box couldn't reuse the old folder, and once it started a new folder, I didn't appear to have the option to change it.

    I uninstalled and reinstalled Box sync so I could point it at the original directory it used with all the files still in place. It did not recognize any of the files. Instead, it renamed all the folders, downloaded duplicates of everything, and then ran out of space on my cloud storage

    2 votes

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    0 comments  ·  Box Sync  ·  Admin →
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  2. Reduce number of clicks to create Shared Link

    Regarding the new simplified sharing experience: The drop down to get a link to share has disappeared and now, anytime I want to get a link to share that will work for anyone with the link I have click four times 1) CLICK: Share This Folder, 2) Click to get access to link options, 3) Click to select must useful link type, and 4) click to copy the link.

    3 votes

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    0 comments  ·  Web App  ·  Admin →
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  3. Tag and Metadata support still missing on Mobile?

    Hello, new user here evaluating Box.com for several cloud integrations within our company. I am searching the community for info on searching/filtering by tags and/or metadata via the Box mobile apps. I am confused... I am seeing replies back from Box support dating all the way back to 2017 saying that tag/metadata support on mobile is one of the most requested features. Yet neither seem to have been implemented as of Q2 2020? Am I missing something? What is the justification for lack of attention to such fundamental (and highly requested) features for your mobile apps? Whatever the case, it…

    8 votes

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    1 comment  ·  Mobile  ·  Admin →
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  4. I would like an option to increase the 5GB individual file size limit on non-business accounts.

    Hi Box Team,

    I run a small media production business (of one), and rely on box for sharing video files with clients. I do my best to keep files under the 5GB limit, but occasionally, I need to share longer/larger files. I've asked the sales team about a tiered plan under the personal account options that would allow for an increase on the limit, but at the moment, that option only exists for business and enterprise accounts. The business account tiers don't make sense for me since I only have one employee (there is a three seat minimum that would…

    2 votes

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    0 comments  ·  Web App  ·  Admin →
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  5. Select user group on BOX Rleay's workflow

    When creating a workflow using BOX Relay, groups cannot be set as recipients in the notification options. When notifying a large number of people, it is time-consuming to enter the address for each person, so it would be nice to be able to set groups.

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  6. Be able to set your personal notifications to also include someone else.

    Be able to set your personal notifications to also include someone else.

    Many of our users work in teams, so it would be good to allow a user the ability to specify if another BOX user or group should receive the altered notifications that they receive.

    2 votes

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  7. Additional Relay Approval options beyond Go to Outcome 1 and End the flow

    When using an approval task and sending a notification you are given two options, End the flow and Go to outcome 1. I'd like to be able to advise it to go to Outcome 2 or Outcome 3 of the workflow so things are more flexible in more complex workflows.

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  8. Ability to send BOX email notifications from own domain using M365

    Hello, this post applies to both regular BOX notifications and BOX sign. Many of our send requests and notifications are getting caught in spam and quarantine filters. This is happening both externally and internally, especially for BOX sign requests. We want to be able to integrate our O365 or GSuite domains into BOX so that all of these notifications (internal and external) are sent from our domain and show in our O365 history. This would dramatically speed up the adoption of BOX sign and we want the audit ability. Thank you!

    2 votes

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  9. Allow email notifications for users within a Group

    Enable email notifications for users within a group, specifically when they're invited to a folder. Right now, no email is sent as the invitation is automatically accepted. We would like the users to know when they've been added to a new folder

    3 votes

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    not planned  ·  1 comment  ·  Web App  ·  Admin →
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  10. Turn off Collaborator email notifications on Version updates

    Many of our collaborators have complained that they don't need to receive the numerous email updates every time minor document versions/revisions occur. Administrators and Owners of a Folder should be able to turn User Alerts both On and Off, when they want to alert recipients that an item's revisions are significant. It is unrealistic and impractical to tell our Executives that they personally have to drill down in their settings and turn off email notifications as an end user on their own device - that should be an Admin Console function.

    Admins and Owners should be able to adjust…

    2 votes

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  11. Make all notifications visible at-a-glance again. This functionality was just removed.

    As of today, employees in our company are noticing that the full Notifications page is no longer available in Box Web, and notifications have been moved to a small drop-down menu in the corner. A chat with a member of Box support confirmed that this is a product-wide change.

    The problem with this drop-down menu is that comments cannot be read in full anymore, as they are being truncated to fit in the small pane.

    Can either 1) the full Notifications page be made available again for users/organizations who wish to keep it, or 2) the new…

    2 votes

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  12. Additional features you would like to migrate to BoxRelay.

    1)
    I would like to receive a notification even if a file is uploaded to a child folder after the specified folder.

    It is tedious to attach actions one by one to the folders divided by year and month.

    2)
    When sending an email triggered by a file request, I want to include the uploaded file name in the email.
    It is also easier to use than adding an item to the upload form to collect the name of the person who uploaded the file.

    Best Regards,

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Privileged delete

    This notion exists with legacy storage or RM systems. From a business perspective, this is something we would need in case of business divestiture.

    Then, content under retention related to the divested branch/subsidiary/activity would have to be transferred to its new owner.

    0 votes

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    not planned  ·  0 comments  ·  Governance  ·  Admin →
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  14. Add "FOLDER.TRASHED" event trigger to Webhooks v2

    The existing event trigger "FOLDER.DELETED" only triggers a notification when a folder is permanently removed (deleted from Trash). Currently, there is no option to receive a webhook notification if a folder is sent to the trash. "FOLDER.MOVE" does not capture this action either.

    0 votes

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  15. Toggle the Activity bar or Side by Side off and On when using an IPAD.

    This is regarding the newest version of the IOS APP on an IPAD . When a user is using their IPAD as a laptop or in Landscape mode, the default is to have the Side by Side on. This shows a Blank Activities Pane. It would be great to only show the activities Pane if there are any notes. However the user should have the ability to toggle the bar, and regain the screen real estate.

    1 vote

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    existing feature  ·  0 comments  ·  Mobile  ·  Admin →
  16. File Request Notifications when the folder owner is the admin on silent mode

    We are aware that users can get notifications for uploads done via File Request Link - However, these notifications are based off the folder owner.

    Some enterprises have silent mode enabled on the admin, which suppresses the admin activity. If the admin is the owner of the folder, no notifications will be sent for these file request uploads.

    We would like to request a way or setting for the uploads done via file request link, to send a notification - regardless of silent mode.

    1 vote

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  17. Let sender sign documents created with Ready-Sign Links

    Ready-sign links are a great feature, but we need the ability for senders be able to also sign a document that is created with a Ready-Sign link.

    For example, if I have a Mutual NDA setup in a Ready-Sign link, I want others to be able to quickly sign this. BUT I also need to sign it myself as the sender.

    This would ideally be accomplished by letting me "sign" the document at the time I create it. Or alternatively when someone signs the NDA at the Ready-Sign link, then I am emailed a notification that is ready for me…

    2 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  18. Added a function to delete all at once in the capture history.

    If it can clear local storage without logout, Box capture will be easier to use.

    Captureモード(継続キャプチャ)にて撮影した写真は
    ローカルストレージの容量を消費します。
    ※ストレージ上限を超えてCaptureモードを利用することはできない。

    キャプチャ履歴内のすべてのコンテンツを一工程で全選択し、
    削除できるようになれば、Captureモードの利便性が向上します。

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  19. Email invitation notifications sent to users who do not have a Box account

    Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

    The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
    The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
    This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
    Also, by specifying company-specific text, users of business partners can be assured when…

    4 votes

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  20. Help Microsoft to Fix Entra SSO Auto-Provisioning

    We have confirmed with Microsoft a bug in Entra ID (Azure AD) SSO Auto-Provisioning, where an update of any user attribute also updates the user's Allocated Storage (a.k.a. space_amount) to Unlimited (a.k.a. a very high number). Since Microsoft offers the integration as an Enterprise Application, they need to fix this.

    In the meantime, Box should document the situation, do whatever they can to offer a workaround, and assist Microsoft to expedite the fix.

    (See also https://learn.microsoft.com/en-us/entra/identity/saas-apps/box-tutorial & https://learn.microsoft.com/en-us/entra/identity/saas-apps/box-userprovisioning-tutorial for context.)

    1 vote

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